Ratings based on 6,679 Verified Reviews

3.6 out of 5
80% of guests recommend
3.7 Room cleanliness
3.8 Service & staff
3.7 Room comfort
3.4 Hotel condition
AARP Travel Center Verified Reviews
1 out of 5
by A verified traveler from Redondo beach

Posted Feb 25, 2020 on Expedia
Room don’t look like the pictures on Expedia, wall dirty, bathroom mold, carpet super dirty, tv in the room, AC in the room, AC in the living room and phone wasn’t working, I will never stay at this hotel..
3 out of 5
by A verified traveler from Mesa

Posted Feb 25, 2020 on Expedia
Room was plenty big, but some opportunities with the maintenance on roof. It rained during our stay and the roof leaked.
2 out of 5
by A verified traveler

Posted Feb 25, 2020 on Expedia
Pools are empty, dirty or freezing. So no pool. Not enough people working the counter. Room itself was good.
4 out of 5
by A verified traveler from Merced

Posted Feb 25, 2020 on Expedia
I stay here often .Staff is always Pleasant. Lofts are really large and comfortable .
4 out of 5
by A verified traveler

Posted Feb 25, 2020 on Expedia
I liked the upstairs loft with the downstairs bathroom also.
4 out of 5
by A verified traveler

Posted Feb 25, 2020 on Expedia
Nice space in the rooms Everything very clean and pleasing
Comment from Hotel Management
Feb 25, 2020 by Yeraldi Rojas , Hotel Management
Thank you for your feedback, we appreciate your business.
4 out of 5
by A verified traveler

Posted Feb 24, 2020 on Expedia
Comment from Hotel Management
Feb 25, 2020 by Yeraldi Rojas , Hotel Management
Thank you for your feedback, we appreciate your business.
2 out of 5
by A verified traveler

Posted Feb 24, 2020 on Expedia
The carpet are very old and a lot of noise..the room was no smoking but the room smelled very bad...
Comment from Hotel Management
Feb 25, 2020 by Yeraldi Rojas , Hotel Management
I'm sorry you had a bad experience. We are working hard to fix all issues. Please contact hotel for better assistance.
5 out of 5
by A verified traveler from Utah

Posted Feb 24, 2020 on Expedia
Clean property, nice room with a big spaces and everything in good condition
Comment from Hotel Management
Feb 25, 2020 by Yeraldi Rojas , Hotel Management
Thank you for your feedback, we appreciate your business.
2 out of 5
by A verified traveler

Posted Feb 24, 2020 on Expedia
the room stank of cigarettes and the awful bed to rest I woke up feeling sick and in severe back pain
Comment from Hotel Management
Feb 25, 2020 by Yeraldi Rojas , Hotel Management
I'm sorry you had a bad experience. We are working hard to fix all issues. Please contact hotel for better assistance.