Santa Catalina, a Royal Hideaway Hotel

5.0 star property
Colonial hotel with 3 restaurants and bars

Choose dates to view prices

Photo gallery for Santa Catalina, a Royal Hideaway Hotel

Rooftop terrace
Fitness studio
Point of interest
Lobby sitting area
Outdoor pool, open 10:30 AM to 5:30 PM, pool umbrellas, sun loungers
Santa Catalina, a Royal Hideaway Hotel, is near Las Alcaravaneras Beach and San Telmo Park. Enjoy drinks at the poolside bar, massages, spa treatments, or ocean-view dining at three restaurants. Free in-room WiFi, dry cleaning, and highly praised staff.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar

Room options

Available filters for rooms
Showing 12 of 12 rooms

Junior Suite (Premium)

9.6 out of 10
Exceptional
(4 reviews)

Highlights

Furnished balcony
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Ceiling fan
Blackout drapes/curtains
Deep soaking bathtub
  • 33 sq m
  • Park view
  • Sleeps 2
  • 1 King Bed

Junior Suite (Deluxe)

8.0 out of 10
Very good
(4 reviews)

Highlights

Furnished balcony
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Ceiling fan
Blackout drapes/curtains
Rainfall showerhead
  • 33 sq m
  • Park view
  • Sleeps 2
  • 1 King Bed

Deluxe Room (Deluxe)

9.0 out of 10
Wonderful
(25 reviews)

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Blackout drapes/curtains
Ceiling fan
Rainfall showerhead
Hair dryer
Private bathroom
  • 23 sq m
  • Park view
  • Sleeps 2
  • 1 King Bed

Deluxe Suite

8.0 out of 10
Very good
(1 review)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Ceiling fan
Blackout drapes/curtains
Deep soaking bathtub
  • 46 sq m
  • Park view
  • Sleeps 3
  • 1 King Bed

Suite

8.8 out of 10
Excellent
(3 reviews)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Separate bedroom
Ceiling fan
Blackout drapes/curtains
  • 40 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Junior Suite

8.0 out of 10
Very good
(5 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Ceiling fan
Blackout drapes/curtains
Rainfall showerhead
Hair dryer
  • 30 sq m
  • Park view
  • Sleeps 2
  • 1 King Bed

Deluxe Room (Family)

10.0 out of 10
Exceptional
(1 review)

Highlights

Furnished balcony
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Sofa bed
Ceiling fan
Blackout drapes/curtains
  • 36 sq m
  • Sleeps 3
  • 1 King Bed

Deluxe Room (Superior)

9.2 out of 10
Wonderful
(13 reviews)

Highlights

Furnished balcony
Air conditioning
Connecting rooms available
Flat-screen TV
Blackout drapes/curtains
Ceiling fan
Deep soaking bathtub
Rainfall showerhead
  • 23 sq m
  • Park view
  • Sleeps 2
  • 1 King Bed

Deluxe Room ((Family) 2 Adults + 1 Child)

10.0 out of 10
Exceptional
(1 review)

Highlights

Furnished balcony
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Sofa bed - double
Ceiling fan
Separate bedroom
  • 36 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Junior Suite (Premium | 1A1C)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Ceiling fan
Blackout drapes/curtains
Deep soaking bathtub
  • 33 sq m
  • Park view
  • Sleeps 2
  • 1 King Bed

Junior Suite (Deluxe | 1A1C)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Ceiling fan
Blackout drapes/curtains
Rainfall showerhead
  • 33 sq m
  • Park view
  • Sleeps 2
  • 1 King Bed

Junior Suite (1A1C)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Ceiling fan
Blackout drapes/curtains
Rainfall showerhead
Hair dryer
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

About the neighborhood

Map
Calle Leon Y Castillo, 227, Las Palmas de Gran Canaria, Gran Canaria, 35005

What's nearby

  • Doramas Park - 1 min walk - 0.0 miles
  • Las Canteras Beach - 3 min drive - 1.4 miles
  • Santa Catalina Park - 3 min drive - 1.9 miles
  • Cathedral of Santa Ana - 4 min drive - 2.4 miles
  • Port of Las Palmas - 7 min drive - 3.8 miles

Getting around

  • Gran Canaria Airport (LPA) - 34 min drive

Restaurants

  • ‪Poemas by Hermanos Padrón - ‬1 min walk
  • ‪Charly's Cafe - ‬5 min walk
  • ‪Alis Rooftop - ‬4 min walk
  • ‪Pier 19 - ‬9 min walk
  • ‪Calabria Juan XXIII - ‬4 min walk

About this property

Santa Catalina, a Royal Hideaway Hotel

Luxury hotel near Las Canteras Beach
Located close to Doramas Park and Cathedral of Santa Ana, Santa Catalina, a Royal Hideaway Hotel provides a poolside bar, a terrace, and a garden. Treat yourself to a massage or other spa services. At the 3 on-site restaurants, enjoy lunch, dinner, a Michelin star rated meal, and ocean views. Free in-room WiFi is available to all guests, along with dry cleaning/laundry services and car rentals on site.
Other perks at this hotel include:
  • Swimming pool along with sun loungers, pool umbrellas, and a lifeguard on site
  • Buffet breakfast (surcharge), self parking (surcharge), and an outdoor pool
  • Multilingual staff, a front-desk safe, and 6 meeting rooms
  • Luggage storage, wedding services, and a banquet hall
  • Guest reviews give top marks for the helpful staff
Room features
All 204 rooms feature comforts such as 24-hour room service and laptop-compatible safes, as well as perks like air conditioning and bathrobes.
Other conveniences in all rooms include:
  • Bathrooms with free toiletries and hair dryers
  • Flat-screen TVs with satellite channels
  • Wardrobes/closets, ceiling fans, and daily housekeeping

Awards and affiliations

The property is a member of Preferred Hotels & Resorts.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Self parking on site (EUR 20 per day)
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:30 AM on weekdays and 7:30 AM to 11:00 AM on weekends; EUR 27 for adults and EUR 23 for children
  • 3 bars/lounges
  • 3 restaurants
  • A poolside bar

Restaurants on site

  • 1890 La Bodeguita
  • Alis Rooftop(Lounge VIP)
  • Bar Carabela
  • Muxgo by Borja Marrero
  • Poemas by Hermanos Padrón

Things to do

  • 24-hour gym
  • Outdoor pool

Family friendly

  • Laundry facilities
  • Lifeguards on site

Conveniences

  • 24-hour front desk
  • ATM
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 6 meeting rooms
  • Conference center

Outdoors

  • Beach towels
  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace

Spa

  • Massage
  • Spa services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Tile flooring in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 5 floors
  • Banquet hall
  • Built in 1890
  • Colonial architecture
  • Designated smoking areas
  • Lifeguards
  • Reception hall

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • 24-hour room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Connecting rooms available
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately EUR 27 for adults and EUR 23 for children
  • Self parking fee: EUR 20 per day
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Spa fee: EUR 15 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve cribs/infant beds, access to the hot springs, access to the public bathing facility, and access to the heated pool
This property accepts credit cards and cash
Onsite parties or group events are strictly prohibited
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector and a security system
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Pool access available from 10:30 AM to 5:30 PM
Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Parking height restrictions apply
Guests under 18 years old are not allowed in the swimming pool, health club, or fitness facility, while guests under 18 years old are only allowed in the swimming pool, health club, and fitness facility with adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Royal Hideaway Santa Catalina Hotel Las Palmas De Gran Canaria
Hotel Santa Catalina Las Palmas De Gran Canaria
Santa Catalina Hotel
Santa Catalina Las Palmas De Gran Canaria
Royal Hideaway Santa Catalina Las Palmas De Gran Canaria
Hotel Santa Catalina Barcelo Hotel Group
Santa Catalina Barcelo Group Las Palmas De Gran Canaria
Santa Catalina Barcelo Group
Santa Catalina Royal Hideaway Hotel Las Palmas de Gran Canaria
Santa Catalina Royal Hideaway Las Palmas de Gran Canaria
Santa Catalina a Royal Hideaway Hotel
Santa Catalina a Royal Hideaway Hotel 5*GL
Santa Catalina, a Royal Hideaway Hotel Hotel

Frequently asked questions

Does Santa Catalina, a Royal Hideaway Hotel have a pool?

Yes, this property has an outdoor pool. Pool access is from 10:30 AM–5:30 PM.

Is Santa Catalina, a Royal Hideaway Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at Santa Catalina, a Royal Hideaway Hotel?

Self parking is available for EUR 20 per day. Limited spots are available.

What time is check-in at Santa Catalina, a Royal Hideaway Hotel?

Check-in start time: 3:00 PM; Check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at Santa Catalina, a Royal Hideaway Hotel?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Where is Santa Catalina, a Royal Hideaway Hotel located?

Located in the heart of Las Palmas de Gran Canaria, this luxury hotel is within 2 mi (3 km) of Doramas Park, Las Canteras Beach, and Cathedral of Santa Ana.

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Reviews

Santa Catalina, a Royal Hideaway Hotel Reviews

9.4

Exceptional

9.6

Cleanliness

9.6

Amenities

9.4

Staff & service

9.2

Eco-friendliness

9.6

Property conditions & facilities
Rating 10 - Excellent. 472 out of 618 reviews
Rating 8 - Good. 100 out of 618 reviews
Rating 6 - Okay. 27 out of 618 reviews
Rating 4 - Poor. 10 out of 618 reviews
Rating 2 - Terrible. 9 out of 618 reviews

Reviews

10/10 Excellent

Emma

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stunning hotel. Very helpful when we had to amend our stay at short notice. Will absolutely be back!
Stayed 4 nights in Oct 2025

10/10 Excellent

Anicuta

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel with a mix of historic charm and modern luxury. Staff were welcoming, breakfast was excellent, and the rooftop bar had stunning views. A little outside the old town but taxis are affordable and easy. Perfect for a relaxing, stylish stay.
In the hotel garden
Breakfast area
Stayed 7 nights in Aug 2025

10/10 Excellent

Damian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent customer service and clearness.
Stayed 3 nights in Aug 2025

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful historical hotel with excellent facilities. Very centrally located in the city
Stayed 7 nights in Apr 2025

10/10 Excellent

Siri

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Highly recommend - and don’t skip breakfast!

Absolutely wonderful hotel with attentive and service minded staff. Our superior room had a nice balcony and a comfortable bed. Make sure you add the delicious breakfast buffet to your booking. We will be back for sure!
Stayed 1 night in Jul 2025

10/10 Excellent

Wanja

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Greta hotel!

Amazing hotel and service!
Stayed 1 night in Mar 2025

10/10 Excellent

jorge

Liked: Cleanliness, amenities, property conditions & facilities
Stunning
Stayed 3 nights in Jun 2025

10/10 Excellent

Diana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The landcape and scenery on the grounds was so beautiful and walking was one of our best experiences in any hotel. The architecture and furnishings were so royal.
Stayed 1 night in Apr 2025

10/10 Excellent

Sharon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel, great welcome but slow check in. Staff exceptional very helpful and friendly Beds very comfortable and linen was high quality. Large fluffy towels Lovely spacious balconies with hot tub Tv/ mirror was a lovely touch Bathroom mirror excellent Also coolysystem air con fans etc were very efficient and quiet Pool area fantastic Gorgeous hotel, we will definitely visit again!
Stayed 1 night in Jun 2025

10/10 Excellent

Wendy

Liked: Cleanliness, staff & service, property conditions & facilities
The perfect retreat for a relaxing break
Stayed 6 nights in Dec 2024

10/10 Excellent

Areli

Liked: Amenities
Good service and kind people
Stayed 3 nights in Feb 2025

10/10 Excellent

Alexander

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best Hotel in Las Palmas over all perfect
Stayed 1 night in Nov 2024

10/10 Excellent

Ritva Helena

Liked: Cleanliness, staff & service, property conditions & facilities
Good oldfashioned hotel with great breakfast.
Stayed 6 nights in Nov 2023

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely property
Stayed 1 night in Oct 2024

10/10 Excellent

helmut

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Most enjoyable experience

It was a very very good experience! It’s worth to stay in a suite or junior suite for access to rooftop
Breakfast 10/10
Stayed 5 nights in Feb 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stunning hotel with amazing customer service. The hotel has a great restaurant with a great menu and we really enjoyed breakfast too. There's a pharmacy and supermarket just a 5min walk away so everything you need is close by. Would definitely stay again
Stayed 1 night in Oct 2024

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Santa Carolina is a beautiful looking hotel with very comfortable rooms and facilities. But beyond these aesthetics the staff are old Skool wonderful and the food was superb.
Stayed 7 nights in Oct 2024

10/10 Excellent

Nancy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a gorgeous hotel and felt like old world charm. Loved having drinks at the bar in the evening while a pianist entertained. The roof top pool we got access to, was the perfect way to unwind. We enjoyed a couple of meals on property and had zero complaints. One of our favourite stays during our trip!
Stayed 2 nights in Oct 2024

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very luxurious hotel, excellent room with a lot of really good features such as a blind within the window which cuts out all light and a very large mirror which doubles as the tv.
Stayed 5 nights in Jan 2025

8/10 Good

Ailsa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel in good location, easy access to the old town and port. Good local bus service and great range of restaurants. Staff throughout the hotel were very friendly and helpful. Excellent customer service.
Stayed 5 nights in Jan 2024

8/10 Good

Craig

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice building
Stayed 1 night in Dec 2023

10/10 Excellent

Cecilia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent

Santa Catalina is a hotel that is more than a hotel. It is beautiful in every way and the people working there is very nice and professionel.
Stayed 4 nights in Jun 2024

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Smart tvs needed in all the rooms

Everything was amazing the only thing is they need smart TVs in all the rooms immediately it’s the future most hotels do this. Come on guys
Stayed 4 nights in Feb 2025

8/10 Good

Reza

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel in total is good and we enjoyed our stay. Although its five star hotel, to me it looks good 4 stars hotel not 5 stars. Swimming pool is a bit small but super clean. The SPA is very nice and calm atmosphere. I would suggest to book junior room as normal room doesn't have access to SPA or roof top swimming pool. However you can buy SPA pass but not rooftop swimming pool while staying in normal room. Parking is €20 per a day which is a-bit expensive. Also rooftop bar is open to all guest after 5:30. Two staff were running whole roof top bar which was not enough at all. As the roof top bar is open to public they treated local people nicer than us. Mini bar is not free and they forgot to put any sign about the price which was naughty. However when I complained about it they said it was our fault but at the end I paid for what I had. It would be nicer to put sign that costumer knows the price.
Stayed 5 nights in Sep 2025

10/10 Excellent

Charlotte

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing! Couldn’t fault friendliness and hotel. Gorgeous!
Stayed 4 nights in Apr 2024