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Santa Catalina, a Royal Hideaway Hotel

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Photo gallery for Santa Catalina, a Royal Hideaway Hotel

Rooftop terrace - Santa Catalina, a Royal Hideaway Hotel (Las Palmas de Gran Canaria)
Lobby sitting area - Santa Catalina, a Royal Hideaway Hotel (Las Palmas de Gran Canaria)
Sundeck - Santa Catalina, a Royal Hideaway Hotel (Las Palmas de Gran Canaria)
Front of property - Santa Catalina, a Royal Hideaway Hotel (Las Palmas de Gran Canaria)
Lobby sitting area - Santa Catalina, a Royal Hideaway Hotel (Las Palmas de Gran Canaria)
Luxury
5.0 star property
9.4

Exceptional

Historic sanctuary in Las Palmas

Michelin-starred restaurants elevate dining within this historic colonial hotel nestled between parks. After savoring gourmet cuisine, guests can retreat to the rooftop terrace with its city-view outdoor pool. The peaceful spa provides a serene urban escape following island excursions.

Popular amenities

  • Hot tub
  • Free WiFi
  • Air conditioning

Room options

View all photos for Junior Suite (Premium)

Minibar, in-room safe, blackout drapes, free WiFi

Junior Suite (Premium)

9.6 out of 10
Exceptional
(8 reviews)
  • Park view
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite (Deluxe)

A hotel room with a large bed, a desk with a chair, a small table with a plant, and a framed picture on the wall.

Junior Suite (Deluxe)

8.4 out of 10
Very good
(5 reviews)
  • Park view
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room (Deluxe)

Deluxe Room (Deluxe) | Minibar, in-room safe, blackout drapes, free WiFi

Deluxe Room (Deluxe)

9.2 out of 10
Wonderful
(29 reviews)
  • Park view
  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Suite

A modern bathroom with a freestanding bathtub, a vanity with a mirror, and wooden blinds.

Deluxe Suite

9.0 out of 10
Wonderful
(2 reviews)
  • Park view
  • 46 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite

Suite | Minibar, in-room safe, blackout drapes, free WiFi

Suite

8.8 out of 10
Excellent
(3 reviews)
  • 40 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite

Free toiletries, hair dryer, bathrobes, slippers

Junior Suite

8.0 out of 10
Very good
(6 reviews)
  • Park view
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room (Family)

Minibar, in-room safe, blackout drapes, free WiFi

Deluxe Room (Family)

10.0 out of 10
Exceptional
(1 review)
  • 36 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room (Superior)

Deluxe Room (Superior) | Terrace/patio

Deluxe Room (Superior)

9.2 out of 10
Wonderful
(15 reviews)
  • Park view
  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room ((Family) 2 Adults + 1 Child)

Minibar, in-room safe, blackout drapes, free WiFi

Deluxe Room ((Family) 2 Adults + 1 Child)

10.0 out of 10
Exceptional
(1 review)
  • 36 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite (Premium | 1A1C)

Minibar, in-room safe, blackout drapes, free WiFi

Junior Suite (Premium | 1A1C)

  • Park view
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite (Deluxe | 1A1C)

Minibar, in-room safe, blackout drapes, free WiFi

Junior Suite (Deluxe | 1A1C)

  • Park view
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite (1A1C)

Minibar, in-room safe, blackout drapes, free WiFi

Junior Suite (1A1C)

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

About the neighborhood

Located in Las Palmas de Gran Canaria, Santa Catalina, a Royal Hideaway Hotel is in the city center and by the sea. The area's natural beauty can be seen at Doramas Park and Las Canteras Beach. Cathedral of Santa Ana is another place to visit that comes recommended. Visit our Las Palmas de Gran Canaria travel guide
Map
Calle Leon Y Castillo, 227, Las Palmas de Gran Canaria, Gran Canaria, 35005

What's nearby

  • San Telmo Park
    San Telmo Park
    4 min drive - 1.7 miles
  • 0_109285632
    Las Canteras Beach
    6 min drive - 2.4 miles
  • Doramas Park
    1 min walk - 0.0 miles
  • Mesa y Lopez Avenue
    3 min drive - 1.2 miles
  • Calle Triana
    4 min drive - 1.7 miles

Getting around

  • Gran Canaria Airport (LPA)
    28 min drive

Restaurants

  • Alis Rooftop
    4 min walk
  • El Ayuntamiento
    6 min walk
  • Poemas by Hermanos Padrón
    5 min walk
  • Sailors Bar
    11 min walk
  • Segundo Muelle
    2 min walk

About this property

Santa Catalina, a Royal Hideaway Hotel

Luxury hotel near Las Canteras Beach
Located close to Doramas Park and Cathedral of Santa Ana, Santa Catalina, a Royal Hideaway Hotel provides a poolside bar, a terrace, and a garden. Treat yourself to a massage or other spa services. At the 3 on-site restaurants, enjoy lunch, dinner, a Michelin star rated meal, and ocean views. Free in-room WiFi is available to all guests, along with dry cleaning/laundry services and car rentals on site.
Other perks at this hotel include:
  • Swimming pool along with sun loungers, pool umbrellas, and a lifeguard on site
  • Buffet breakfast (surcharge), self parking (surcharge), and an outdoor pool
  • Beach towels, tour/ticket assistance, and a porter/bellhop
  • A front-desk safe, a banquet hall, and luggage storage
  • Guest reviews give top marks for the helpful staff
Room features
All 204 rooms feature comforts such as 24-hour room service and laptop-compatible safes, as well as perks like air conditioning and bathrobes.
Other conveniences in all rooms include:
  • Bathrooms with free toiletries and hair dryers
  • Flat-screen TVs with satellite channels
  • Wardrobes/closets, ceiling fans, and daily housekeeping

Awards and affiliations

The property is a member of Preferred Hotels & Resorts.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (EUR 20 per day)
  • Limited onsite self parking
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:30 AM on weekdays and 7:30 AM to 11:00 AM on weekends; EUR 27 to 30 for adults and EUR 23 to 25 for children
  • 3 bars/lounges
  • 3 restaurants
  • A poolside bar

Restaurants on site

  • 1890 La Bodeguita
  • Alis Rooftop(Lounge VIP)
  • Bar Carabela
  • Muxgo by Borja Marrero
  • Poemas by Hermanos Padrón

Things to do

  • 24-hour gym
  • Outdoor pool

Family friendly

  • Laundry facilities
  • Lifeguards on site

Conveniences

  • 24-hour front desk
  • ATM
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 6 meeting rooms
  • Conference center

Outdoors

  • Beach towels
  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace

Spa

  • Massage
  • Spa services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Tile flooring in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 5 floors
  • Banquet hall
  • Built in 1890
  • Colonial architecture
  • Designated smoking areas
  • Lifeguards
  • Reception hall

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • 24-hour room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Connecting rooms available
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately EUR 27 to 30 for adults, and EUR 23 to 25 for children
  • Self parking fee: EUR 20 per day
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Spa fee: EUR 15 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve cribs/infant beds, access to the hot springs, access to the public bathing facility, and access to the heated pool
This property accepts credit cards and cash
Onsite parties or group events are strictly prohibited
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector and a security system
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Pool access available from 10:30 AM to 5:30 PM
Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Guests under 18 years old are not allowed in the swimming pool, fitness facility, or hot tub, while guests under 18 years old are only allowed in the swimming pool, fitness facility, and hot tub with adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Does Santa Catalina, a Royal Hideaway Hotel have a pool?

Yes, this property has an outdoor pool. Pool access is from 10:30 AM–5:30 PM.

Is Santa Catalina, a Royal Hideaway Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is available for EUR 20 per day. Limited spots are available.

What time is check-in at Santa Catalina, a Royal Hideaway Hotel?

Check-in start time: 3:00 PM; Check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at Santa Catalina, a Royal Hideaway Hotel?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Where is Santa Catalina, a Royal Hideaway Hotel located?

Located in the heart of Las Palmas de Gran Canaria, this luxury hotel is within 2 mi (3 km) of Doramas Park, Las Canteras Beach, and Cathedral of Santa Ana.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Santa Catalina, a Royal Hideaway Hotel Reviews

9.4

Exceptional

9.6

Cleanliness

9.4

Amenities

9.4

Staff & service

9.6

Property conditions & facilities
Rating 10 - Excellent. 540 out of 710 reviews
Rating 8 - Good. 116 out of 710 reviews
Rating 6 - Okay. 32 out of 710 reviews
Rating 4 - Poor. 13 out of 710 reviews
Rating 2 - Terrible. 9 out of 710 reviews

Reviews

Verified

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel with fantastic staff. Phenomenal breakfast not to be missed. Looking forward to our next stay.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

jason

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
On site parking, easy check in. Beautiful classic building. A great centre for a holiday
Stayed 6 nights in Mar 2026
Verified

10/10 Excellent

Amerigo

Liked: Cleanliness, amenities, property conditions & facilities
Excellent and well located
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ocean just visible Pool like heaven Immaculate hotel Superb service
Stayed 21 nights in Feb 2026
Verified

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities
Hotel was stunning and well kept, food was excellent and the service was warm and geniune from everyone we met.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff; all very helpful and friendly. Set in beautiful park area. A very well looked after historic building with lots of space to relax and a spectacular breakfast and settling.
Stayed 10 nights in Dec 2025
Verified

10/10 Excellent

Sidney Charles

Liked: Cleanliness, amenities, property conditions & facilities
The outstanding quality with wonderful staff.
Stayed 10 nights in Nov 2025
Verified

10/10 Excellent

Kirsi

Liked: Cleanliness, staff & service, amenities
The hotel itself is a old-fashioned gem. We stayed in junior suite facing the front of the Hotel. Very quiet, airconditioning was a bit off and the air in the room kind of dusty. One of the best parts were the 3 swimming pools. And the breakfast, one the best ever!
Stayed 4 nights in Dec 2025
Verified

10/10 Excellent

Andrew Martin

Liked: Amenities, property conditions & facilities
The room was lovely and staff fantastic The only 1 problem to amenities was access to rooftop bar and pool restricted until after 5pm unless you were staying in suite or junior suite
Stayed 5 nights in Dec 2025
Verified

10/10 Excellent

Anicuta

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel with a mix of historic charm and modern luxury. Staff were welcoming, breakfast was excellent, and the rooftop bar had stunning views. A little outside the old town but taxis are affordable and easy. Perfect for a relaxing, stylish stay.
In the hotel garden
Breakfast area
Stayed 7 nights in Aug 2025
Verified

10/10 Excellent

Jane

Liked: Cleanliness, staff & service, property conditions & facilities
Fab hotel great location.
Stayed 4 nights in Dec 2024
Verified

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is one of my favourite hotels i have stayed at, the Breakfast in particular is excellent
Stayed 10 nights in Dec 2024
Verified

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful historical hotel with excellent facilities. Very centrally located in the city
Stayed 7 nights in Apr 2025
Verified

10/10 Excellent

Suna

Liked: Staff & service, amenities, property conditions & facilities
We enjoyed the excellent service, the breakfast, the pool, everything. Great Hotel. 100% recomnendatiion
Stayed 7 nights in Jun 2025
Verified

10/10 Excellent

oscar

Liked: Cleanliness, amenities, property conditions & facilities
Nice place, wonderful service
Stayed 3 nights in Apr 2025
Verified

10/10 Excellent

Daisy

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent hotel with an amazing staff!! We’ll definitely come again!
Stayed 1 night in Mar 2025
Verified

10/10 Excellent

Alex

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel, friendly and efficient staff, and the room was superb. Will definitely stay here again if I'm ever back on the island.
Stayed 2 nights in Nov 2024
Verified

6/10 Okay

Michelle

The deluxe junior suite we stayed in wasn’t very well designed. The dividing wall which include the TV made the room feel quite cramped. We were allocated a room which had no sunshine at all on our terrace. Service overall seemed a bit indifferent. The staff struggled to cope at breakfast with delivery of coffee taking ages. The rooftop pool is an oasis - quiet and sunnier than the main pool with plenty of beds. The main pool is busy and largely in shade by mid afternoon in winter! It was colder than we were expecting so do take warm clothes for those chilly evenings in January!
Stayed 7 nights in Jan 2026
Verified

10/10 Excellent

Christopher

Liked: Cleanliness, property conditions & facilities, room comfort

Beautiful Las Palmas

Beautiful hotel, good location. Clean, quiet
Stayed 1 night in Mar 2025
Verified

10/10 Excellent

Siri

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Highly recommend - and don’t skip breakfast!

Absolutely wonderful hotel with attentive and service minded staff. Our superior room had a nice balcony and a comfortable bed. Make sure you add the delicious breakfast buffet to your booking. We will be back for sure!
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Caroline

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Charm and ambience. The staff were excellent knowledgeable and helpful. The food was delicious.
Stayed 1 night in Apr 2025
Verified

10/10 Excellent

Damian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent customer service and clearness.
Stayed 3 nights in Aug 2025
Verified

10/10 Excellent

Marcus

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent resort hotel with luxury accommodation. Very close to the beach and an array of good restaurants. Highly recommend
Stayed 1 night in Nov 2024
Verified

10/10 Excellent

Areli

Liked: Amenities
Good service and kind people
Stayed 3 nights in Feb 2025
Verified

10/10 Excellent

Jane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent Hotel

The staff were exceptionally friendly and nothing was too much trouble
Stayed 5 nights in Nov 2024