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Hotel Madrid

1.0 star property
Travelers find a cozy home base at this welcoming hotel while exploring the vibrant Port of Las Palmas and surrounding attractions

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Photo gallery for Hotel Madrid

Double Room (Exterior) | Desk, free WiFi, bed sheets - Hotel Madrid (Las Palmas de Gran Canaria)
Reception - Hotel Madrid (Las Palmas de Gran Canaria)
Front of property - Hotel Madrid (Las Palmas de Gran Canaria)
Double Room (Exterior) | Desk, free WiFi, bed sheets - Hotel Madrid (Las Palmas de Gran Canaria)
Daily buffet breakfast (EUR 8 per person) - Hotel Madrid (Las Palmas de Gran Canaria)
Hotel Madrid creates a warm atmosphere near the bustling Port of Las Palmas. Guests relax on the inviting terrace or enjoy meals at the on-site restaurant. The helpful staff assists with booking tour tickets, and in-room WiFi keeps everyone connected.

Reviews

7.8 out of 10
Good

Popular amenities

  • Free WiFi
  • Restaurant
  • Breakfast available
  • Housekeeping

Room options

Available filters for rooms
Showing 2 of 2 rooms

View all photos for Double Room (Exterior)

Double Room (Exterior) | Desk, free WiFi, bed sheets

Double Room (Exterior)

7.6 out of 10
Good
(17 reviews)
  • 15 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds OR 1 Double Bed

View all photos for Double Room (Interior)

Double Room (Interior) | Desk, free WiFi, bed sheets

Double Room (Interior)

10.0 out of 10
Exceptional
(1 review)
  • 15 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds OR 1 Double Bed

About the neighborhood

Triana, a neighborhood in Las Palmas de Gran Canaria, is home to Hotel Madrid. While the natural beauty of Santa Catalina Park and Las Canteras Beach can be enjoyed by anyone, those looking for an activity can check out Port of Las Palmas. Gabinete Literario Cultural Institution and Centro Cultural CICCA are also worth visiting. Visit our Las Palmas de Gran Canaria travel guide
Map
Plaza del Cairasco 4, Las Palmas de Gran Canaria, Las Palmas, 35002

What's nearby

  • Cathedral of Santa Ana
    Cathedral of Santa Ana
    5 min walk - 0.3 miles
  • San Telmo Park
    San Telmo Park
    7 min walk - 0.4 miles
  • Gabinete Literario Cultural Institution
    1 min walk - 0.0 miles
  • Calle Triana
    1 min walk - 0.1 miles
  • Colon House Museum
    3 min walk - 0.2 miles

Getting around

  • Gran Canaria Airport (LPA)
    25 min drive

Restaurants

  • Terraza Mahou
    2 min walk
  • Chao Chao
    3 min walk
  • CervecerĂ­a La Sureña
    2 min walk
  • Hotel Madrid
    1 min walk
  • La Picadita
    3 min walk

About this property

Hotel Madrid

Hotel near Port of Las Palmas
Hotel Madrid provides amenities like a terrace and a restaurant. Guests can connect to free in-room WiFi.
You'll also find perks like:
  • Buffet breakfast (surcharge), tour/ticket assistance, and smoke-free premises
Room features
All guestrooms at Hotel Madrid include amenities such as free WiFi.
Other conveniences in all rooms include:
  • Bathrooms with showers and hair dryers
  • Flat-screen TVs with satellite channels
  • Daily housekeeping and desks

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Daily buffet breakfast available 8:00 AM to 10:00 AM for a fee: EUR 8 for adults and EUR 5 for children
  • A restaurant

Conveniences

  • Limited-hour front desk

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk (31 inches high)

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

More

  • Desk

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 6:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

The front desk is open daily from 10:00 AM - 6:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately EUR 8 for adults and EUR 5 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
Property Registration Number H35-1-0006.

We should mention

This property does not have elevators
Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation

Property is also known as

Hotel Madrid Las Palmas de Gran Canaria
Madrid Las Palmas de Gran Canaria
Madrid s Palmas Gran Canaria
Hotel Madrid Hotel
Hotel Madrid Las Palmas de Gran Canaria
Hotel Madrid Hotel Las Palmas de Gran Canaria

Frequently asked questions

Is Hotel Madrid pet-friendly?

No, pets are not allowed at this property.

How much is parking?

This property doesn't offer parking.

What time is check-in at Hotel Madrid?

Check-in start time: 2:00 PM; Check-in end time: 6:00 PM. Late check-in is available during limited hours.

What time is check-out at Hotel Madrid?

Check-out is at noon.

Where is Hotel Madrid located?

Located in Triana, this hotel is steps from Gabinete Literario Cultural Institution, Centro Cultural CICCA, and Perez Galdos House Museum. Calle Triana and Cathedral of Santa Ana are also within 5 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Hotel Madrid Reviews

7.8

Good

7.8

Cleanliness

6.8

Amenities

8.8

Staff & service

7.0

Property conditions & facilities
Rating 10 - Excellent. 33 out of 95 reviews
Rating 8 - Good. 29 out of 95 reviews
Rating 6 - Okay. 21 out of 95 reviews
Rating 4 - Poor. 7 out of 95 reviews
Rating 2 - Terrible. 5 out of 95 reviews

Reviews

Verified

8/10 Good

Neil Andrew Roy

Liked: Cleanliness, staff & service, property conditions & facilities
Liked historical element and excellent staff service
Stayed 2 nights in Mar 2025
Verified

8/10 Good

Antonio

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel Madrid in Las Palmas has an excellent location in the Triana neighborhood. Many of the important points of interest are close to the hotel.
Stayed 4 nights in Apr 2024
Verified

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Highly recommended no fills hotel

Second time at this no no nonsense hotel. Clean and tidy and in the perfect location for the shopping and restaurants as well as exploring the old town and the cathedral. Has everything we needed and the square is lovely
Stayed 1 night in Dec 2024
Verified

10/10 Excellent

Kevin

Liked: Cleanliness, amenities, property conditions & facilities
A real gem, probably seen better days, but wearing its ageing charm with pride. Very convenient for all the sights
 and the best coffee served in their own restraint
 highly recommended.
Stayed 2 nights in Mar 2024
Verified

6/10 Okay

Tore

Ok

Old fashioned hotel in nice neighborhood. Good value for money.
Stayed 1 night in Mar 2024
Verified

6/10 Okay

Brian

Liked: Cleanliness
Nice old building, decor a bit old and tired. On a lovely square - the restaurant downstairs is good. Breakfast not served till 8am (we tried to get in at 7:45 and were told to wait even though everything was ready)
Stayed 1 night in Feb 2025
Verified

8/10 Good

Ana

Liked: Staff & service

Happy with lication

It was an excellent location, great place to stay, public transport connection is exceent, our room was without windows, very dark, room is very outdated, but it was ok to stay as we only slept in and were out all day. You can hear everything (rooms near your room)... Woukd recommend if you are not fussy and sleep over only.
Stayed 4 nights in Feb 2025
Verified

6/10 Okay

Ian

Didn't stay, had to cancel due to illness
Stayed 2 nights in Dec 2025
Verified

8/10 Good

Ardalan

Location
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Mariia

!
Stayed 7 nights in Dec 2025
Verified

6/10 Okay

Mantas

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Good location, but photos are misleading :( Backyard window view is not a window view at all.
view to so called backyard - up
view to so called backyard - down
Stayed 5 nights in Nov 2025
Verified

4/10 Poor

Celina

Disliked: Cleanliness, amenities, property conditions & facilities
Room was totally different shown from pictures. Old rotten wood, no amenities in room, tv not working. Breakfasts not worth mentioning, worse than continental breakfasts.
Stayed 1 night in Jan 2026
Verified

6/10 Okay

Audun Sandnes

Disliked: Cleanliness, amenities
Helt ok. Akkurat som forventet. Men steikforbanna for lÞgn angÄende innsjekk. Derfor kun 3 stjerner
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Matias Carmelo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tiendas
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Matias Carmelo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tiendas
Stayed 3 nights in Jan 2026
Verified

8/10 Good

Benno

alles okay
Stayed 7 nights in Nov 2025
Verified

4/10 Poor

Meysam

Disliked: Property conditions & facilities, room comfort

P

Le camere non sono allo standard degli alberghi,misure piccole con il letto scomodo.un materasso appoggiato sul legno rettangolare. Misura piccola non adatta per una coppia. Pulizia della camera assurda con i peli ovunque. I cuscini scomodi. Sinceramente ogni mattina mi svegliavo con un dolore al collo. Durante la notte si muoveva il letto per quanto era leggero. Dopo le lamentele che abbiamo fatto ci hanno cambiato la camera dandoci una camera per dire piĂč grande ma con 2 letti singoli nonostante avevamo richiesto un letto matrimoniale. Tutto questo grazie ai messaggi e email scambiati con assistenza di hotel.com e la reception che l’unico punto forte di questa struttura Ăš signor Giovanni che a dire la veritĂ  un pezzo di pane Ăš super gentile e disponibile. Lo devo ringraziare per la sua disponibilitĂ  e umiltĂ  e gentilezza. Per Per Il resto,la struttura non vale assolutamente essere pubblicato sul vostro portale perchĂ© non corrispondono alle foto. Lo considero quasi una truffa
Stayed 7 nights in Aug 2025
Verified

8/10 Good

Gisela Abigail

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
El lugar perfecto para mĂ­
Stayed 4 nights in Jul 2025
Verified

6/10 Okay

Charlotte

Liked: Cleanliness, staff & service
Er ganske mye stĂžy utenfor hotellet om natten. Ellers var det et sjarmerende gammelt hotell.
Stayed 1 night in Apr 2025
Verified

6/10 Okay

Tony

Liked: Property conditions & facilities
No me gustĂł la habitacion exterior pero no por culpa del hotel, eso no, sino q apenas se podia dirmir por la escandalera de la gente en la calle
Stayed 1 night in Apr 2025
Verified

2/10 Terrible

Lars

Disliked: Cleanliness, property conditions & facilities, room comfort

Gammalt anrikt men trött hotell!

Bra lÀge, mysigt omrÄde. SÀngen för tvÄ personer var alldeles för smal. Fanns bara en kudde och ett lakan. Hafsigt inrett med ett dammigt kylskÄp mitt pÄ golvet. Rumsnyckeln slutade fungera. Egentligen Àr detta ett drömhotell men det skulle behöva mycket kÀrlek för att leva vidare.
Stayed 2 nights in Mar 2025
Verified

8/10 Good

patrick

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Un hĂŽtel charmant dans un bel Ă©difice et sur une belle place Mais des fenĂȘtres de terrasse dans un Ă©tat dĂ©plorable. On entend tous les bruits de la place et du restaurant en dessous comme si on y Ă©tait Personne trĂšs sympathique et serviable.
Stayed 5 nights in Mar 2025
Verified

6/10 Okay

MARIA

Liked: Staff & service
El personal de recepciĂłn siempre nos resolviĂł las solicitudes que tenĂ­amos.
Stayed 3 nights in Mar 2025
Verified

10/10 Excellent

MARIA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Es un hotel antiguo pero con mucho encanto. El personal es encantador. Habitación amplia y baño con buena ducha . La ubicación no puede ser mejor.
Stayed 1 night in Mar 2025
Verified

6/10 Okay

Frank

Liked: Staff & service
Disliked: Cleanliness
Sehr gute Lage der Unterkunft in einem wunderbar alten GebĂ€ude. Einkaufsmöglichkeiten, SehenswĂŒrdigkeiten und Essenangebote in unmittelbarerer NĂ€he. Zimmer sind zweckmĂ€ĂŸig eingerichtet mit einem schönen kleinen Balkon. Leider waren die Betten sehr alt und klapprig und die Duscharmaturen völlig verrostet.
Stayed 1 night in Feb 2025