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Hotel Ciudad del Mar

3.0 star property
Hotel with a 24-hour front desk, a short walk to Las Canteras Beach

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Photo gallery for Hotel Ciudad del Mar

Deluxe Double Room, 1 Queen Bed with Sofa bed, Accessible | Premium bedding, down comforters, free minibar, in-room safe
Restaurant
Front of property
Studio Suite, 1 Queen Bed with Sofa bed | Premium bedding, down comforters, free minibar, in-room safe
Studio Suite, 1 Queen Bed with Sofa bed | Premium bedding, down comforters, free minibar, in-room safe

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Room service
  • 24/7 front desk
  • Breakfast available
  • Air conditioning
  • Laundry
  • Housekeeping

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Standard Double Room, 1 Queen Bed, Non Smoking

Standard Double Room, 1 Queen Bed, Non Smoking | Premium bedding, down comforters, free minibar, in-room safe

Standard Double Room, 1 Queen Bed, Non Smoking

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free minibar items
Smart TV
Blackout drapes/curtains
Premium bedding
  • 24 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Double Room, 1 Queen Bed, Non Smoking

Superior Double Room, 1 Queen Bed, Non Smoking | Premium bedding, down comforters, free minibar, in-room safe

Superior Double Room, 1 Queen Bed, Non Smoking

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free minibar items
Smart TV
Blackout drapes/curtains
Premium bedding
  • 24 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio Suite, 1 Queen Bed with Sofa bed

Studio Suite, 1 Queen Bed with Sofa bed | Premium bedding, down comforters, free minibar, in-room safe

Studio Suite, 1 Queen Bed with Sofa bed

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free minibar items
Smart TV
Blackout drapes/curtains
Premium bedding
  • 26 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Sofa Bed

View all photos for Deluxe Double Room, 1 Queen Bed with Sofa bed, Accessible

Deluxe Double Room, 1 Queen Bed with Sofa bed, Accessible | In-room dining

Deluxe Double Room, 1 Queen Bed with Sofa bed, Accessible

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free minibar items
Smart TV
Down duvet
Sofa bed - twin
  • 26 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Sofa Bed

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About the neighborhood

Map
Calle la Naval 38, Las Palmas de Gran Canaria, Las Palmas, 35008

What's nearby

  • Las Canteras Beach - 3 min walk - 0.2 miles
  • Santa Catalina Park - 12 min walk - 0.7 miles
  • El Muelle Shopping Center - 16 min walk - 0.9 miles
  • Mesa y Lopez Avenue - 3 min drive - 1.4 miles
  • Port of Las Palmas - 5 min drive - 1.6 miles

Getting around

  • Gran Canaria Airport (LPA) - 36 min drive

Restaurants

  • ‪La Oliva restaurante - ‬3 min walk
  • ‪Tiki Taco Canteras - ‬4 min walk
  • ‪Ginger - ‬3 min walk
  • ‪Restaurante Canteras Playa - ‬3 min walk
  • ‪Cachuk - ‬3 min walk

About this property

Hotel Ciudad del Mar

Hotel near Las Canteras Beach
Santa Catalina Park is located near Hotel Ciudad del Mar, which provides a terrace, a coffee shop/cafe, and dry cleaning/laundry services. Adventurous travelers may like the cycling at this hotel. Guests can connect to free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • Full breakfast (surcharge), bike rentals, and a roundtrip airport shuttle (surcharge)
  • A 24-hour front desk, luggage storage, and concierge services
  • An elevator, smoke-free premises, and coffee/tea in the lobby
Room features
All guestrooms are individually furnished, and have comforts such as premium bedding and laptop-compatible safes, as well as thoughtful touches like air conditioning and free stocked minibars.
Other conveniences in all rooms include:
  • Bathrooms with showers and free toiletries
  • Smart TVs with satellite channels
  • Electric kettles, daily housekeeping, and desks

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (EUR 10 per day)
  • 24-hour roundtrip airport shuttle on request for a surcharge

Food and drink

  • Weekday full breakfast available 7:30 AM to 10:30 AM for a fee: EUR 12 for adults and EUR 12 for children
  • A coffee shop/cafe
  • Coffee and tea in common areas

Things to do

  • Bicycle rentals
  • TV in common areas

Family friendly

  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator (47 inch wide door)
  • Grab bar near toilet (47 inches high)
  • Hardwood flooring in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk (47 inches high)

More

  • 1 building
  • 5 floors
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • iPod dock
  • MP3 dock
  • Smart TV with satellite channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Free stocked minibar
  • Limited room service
  • Restaurant dining guides

More

  • Air conditioning
  • Desk
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability

Special check-in instructions

Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and an access code; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination
Guests providing a negative COVID-19 test result must have been tested no more than 72 hours prior to check-in; guests providing vaccination records must have received complete COVID-19 vaccination at least 14 days prior to check-in

Access methods

Access code, staffed front desk

Pets

Pets not allowed (service animals welcome)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Breakage deposit: EUR 100.00 per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately EUR 12 for adults and EUR 12 for children
  • Airport shuttle fee: EUR 54 per vehicle (one-way, maximum occupancy 4)
  • Nearby parking fee: EUR 10 per day (984 ft away)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a first aid kit

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Only registered guests are allowed in the guestrooms

Property is also known as

Hotel Ciudad Mar Las Palmas de Gran Canaria
Hotel Ciudad Mar
Ciudad Mar Las Palmas de Gran Canaria
Hotel Ciudad del Mar Hotel
Hotel Ciudad del Mar Las Palmas de Gran Canaria
Hotel Ciudad del Mar Hotel Las Palmas de Gran Canaria

Frequently asked questions

Is Hotel Ciudad del Mar pet-friendly?

No, only service animals are welcome at the property.

What time is check-in at Hotel Ciudad del Mar?

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM.

What time is check-out at Hotel Ciudad del Mar?

Check-out is at noon.

Does Hotel Ciudad del Mar provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of EUR 54 per vehicle applies.

Where is Hotel Ciudad del Mar located?

Situated by the sea, this hotel is within a 15-minute walk of Las Canteras Beach and Santa Catalina Park. Port of Las Palmas is 1.6 mi (2.5 km) away.

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Hotel Ciudad del Mar Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 60 out of 101 reviews
Rating 8 - Good. 27 out of 101 reviews
Rating 6 - Okay. 8 out of 101 reviews
Rating 4 - Poor. 4 out of 101 reviews
Rating 2 - Terrible. 2 out of 101 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Edith

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice location, near the beach. Very friendly and helpful staff.
Stayed 7 nights in Feb 2025

8/10 Good

Andrea

Liked: Cleanliness
Basic but clean hotel close to the beach.

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Clean and Comfy

Would recommend this hotel, the staff were friendly and helpful. The room we had was very big and very comfy. Would definitely stay here again.
Stayed 1 night in Jan 2025

6/10 Okay

Jennifer

Disliked: Staff & service
No luggage storage
Stayed 2 nights in Mar 2025

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service

A good stay overall with excellent service

Overall satisfactory. Service was excellent. Room was small - the beds were ok but no heat (it got a little cold at night)
Stayed 2 nights in Jan 2025

10/10 Excellent

KENNETH MARK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Gem of a hotel

Great hotel nice and quiet
Stayed 1 night in Feb 2024

10/10 Excellent

Christian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to the beach, simpel and nice room at the hotel
Stayed 7 nights in Nov 2023

8/10 Good

Sini

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
With out balcony :(
Stayed 2 nights in Jan 2025

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, updated rooms, and super friendly staff. This hotel was perfect for us. The hotel staff, Juan Fernando, was unbelievably helpful. This will be our go-to hotel for all future visits to Las Palmas. I highly recommend this hotel.

10/10 Excellent

Vesna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect

All personnel was very polite, ready to help, the hotel is very clean, nice, new and very close to the beach and center of the city, park Santa Catalina.
Stayed 2 nights in Mar 2024

10/10 Excellent

Aki

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very nice place

We liked this hotel. It was very clean and nice. We didn't have any issues about anything.
Stayed 2 nights in Jan 2024

10/10 Excellent

OLLI

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very friendly and helpful personnel!
Stayed 7 nights in Nov 2023

8/10 Good

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Trip to Gran Canaria

Trip to avoid the freeze in the UK. Walking and sightseeing
Stayed 4 nights in Dec 2022

2/10 Terrible

Vincent

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
A one person renter will probably have no problem with the room. First, the desk clerk did not speak English and has a hard time when we explained our problem. The bathroom had mold in the corners, the toilet paper holder was broken and the toilet paper constantly fell on the floor. The couch bed was just a bed, no couch. The mattress and pillow also had mold. Expedia was informed and they and the hotel management negotiated charging for one night and a cancellation fee. We were told to see the manager the next morning. When we returned the next day, the manager refused to accommodate the agreement and refused to negotiate charging for the week. Horrible customer service.

6/10 Okay

Timo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Soweit alles ok. und störte allerdings sehr,dass das Zimmer extrem nach Zigaretten gestunken hat. Sogar die Kleider rochen danach noch nach Zigaretten. Das war echt nicht schön,gerade weil wir mit Baby da waren :-( Wir hatten das Zimmer 404. Schade,denn ansonsten war der Preis für die Leistung gut.
Stayed 2 nights in Mar 2025

10/10 Excellent

Ingela

Stayed 1 night in Feb 2025

10/10 Excellent

Jens

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

4/10 Poor

Angela

Stayed 3 nights in Jan 2025

10/10 Excellent

Ernesto

Stayed 1 night in Jan 2025

10/10 Excellent

Augusto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El hotel está muy bien. La pena que está en una calle muy ruidosas.
Stayed 2 nights in Dec 2024

10/10 Excellent

Werner

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Habe eine Nacht auf der Durchreise übernachtet. Schönes und sauberes Hotelzimmer, absolut ruhig gelegen. Die Kommunikation war sehr gut. Auf dem Bett habe ich sehr gut geschlafen. Wenn ich wieder nach Las Palmas komme, werde ich wieder hier übernachten; sehr zu empfehlendes Hotel
Stayed 1 night in Dec 2024

8/10 Good

Tor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Dec 2024

10/10 Excellent

LuisAdrien

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Une super femme de chambre

L’hôtel est proche de la plage, à côté des restaurants, bar et même un marché, quoi demander de plus, excellente lieux, la femme de chambre est un bijou, en plus super gentille, propreté irréprochable
Stayed 4 nights in Nov 2024

6/10 Okay

Jonnathan

Stayed 2 nights in Nov 2024

8/10 Good

Nicole

Liked: Staff & service
Nettes Hotel, liegt an einer Seitenstraße. Im großen und ganzen gutes Hotel für einen kurzen Aufenthalt. Sauberkeit ist in Ordnung, könnte etwas besser sein. Gegenüber vom Hotel ist ein Hähnchen Grill- den Geruch hat man dann im Zimmer. Genauso wie wenn die Leute unten vor dem Hoteleingang rauchen. Wir haben auserdem unser gebuchtes Zimmer nicht am Tag unserer Ankunft erhalten sondern ernst am nächsten. Wir würden das Hotel trotzdem weiter empfehlen.
Stayed 8 nights in Oct 2024