Napa Mermaid Hotel & Suites

4.0 star property
Suburban hotel with 2 restaurants and a full-service spa

Choose dates to view prices

Photo gallery for Napa Mermaid Hotel & Suites

Indoor pool, outdoor pool, open 9:30 AM to 6:30 PM, pool umbrellas
Front of property - evening/night
Aerial view
Property entrance
2 bars/lounges, poolside bar
Located near Love Bridge, Napa Mermaid Hotel & Suites offers a complimentary breakfast buffet and two international cuisine restaurants. Guests can relax at indoor/outdoor pools, book facials and Swedish massages at the spa, or visit the coffee shop with attentive staff service.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Hot Tub
  • 24/7 front desk

Room options

Available filters for rooms
Showing 7 of 7 rooms

Executive Room, Pool View

Highlights

Furnished patio
Individually furnished
Individually decorated
Air conditioning
Heating
HDTV
Hypo-allergenic bedding
Pillow menu
  • 31 sq m
  • Partial sea view
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

Junior Room, Sea View

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Furnished balcony
Individually furnished
Individually decorated
Air conditioning
Heating
HDTV
Hypo-allergenic bedding
Pillow menu
  • 42 sq m
  • Sea view
  • Sleeps 3
  • 1 Double Bed

Standard Room, Sea View

8.8 out of 10
Excellent
(5 reviews)

Highlights

Furnished balcony
Air conditioning
Heating
HDTV
Hypo-allergenic bedding
Blackout drapes/curtains
Eco-friendly toiletries
Rainfall showerhead
  • 19 sq m
  • Sea view
  • Sleeps 2
  • 2 Twin Beds

Superior Double Room, Partial Sea View

9.2 out of 10
Wonderful
(9 reviews)

Highlights

Furnished balcony
Individually furnished
Individually decorated
Air conditioning
Heating
HDTV
Hypo-allergenic bedding
Blackout drapes/curtains
  • 22 sq m
  • Partial sea view
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

Standard Double or Twin Room, Partial Sea View

8.6 out of 10
Excellent
(10 reviews)

Highlights

Furnished balcony
Air conditioning
Heating
HDTV
Hypo-allergenic bedding
Blackout drapes/curtains
Eco-friendly toiletries
Rainfall showerhead
  • 19 sq m
  • Partial sea view
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

Grand Suite, Sea View

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Furnished balcony
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Private outdoor hot tub
Air conditioning
Heating
  • 82 sq m
  • 2 bedrooms
  • Sea view
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

Junior Suite with outdoor Hot Tub

Highlights

Individually furnished
Individually decorated
Air conditioning
Heating
HDTV
Hypo-allergenic bedding
Pillow menu
Blackout drapes/curtains
  • 42 sq m
  • Sea view
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

About the neighborhood

Map
45 Kryou Nerou, Ayia Napa, 05344

What's nearby

  • Ayia Napa Sculpture Park - 3 min walk - 0.2 miles
  • Love Bridge - 7 min walk - 0.4 miles
  • Grecian Bay Beach - 8 min walk - 0.5 miles
  • Ayia Napa Monastery - 17 min walk - 0.9 miles
  • Fig Tree Bay - 12 min drive - 6.5 miles

Getting around

  • Larnaca Intl. Airport (LCA) - 43 min drive

Restaurants

  • ‪Ocean Basket - ‬16 min walk
  • ‪Florida's Bar - ‬4 min walk
  • ‪Kaliva On The Beach - ‬14 min walk
  • ‪Mon Roi Coffee Roasters - ‬16 min walk
  • ‪Vassos (Psarolimano) Fish Tavern - ‬18 min walk

About this property

Napa Mermaid Hotel & Suites

Upscale hotel near Ayia Napa Sculpture Park
Located close to Glyki Nero Beach and Agios Epifanios Church, Napa Mermaid Hotel & Suites provides a free breakfast buffet, a poolside bar, and a terrace. Treat yourself to a detox wrap, a Thai massage, or reflexology at the onsite spa. At the two on-site restaurants, enjoy breakfast, lunch, dinner, kids' meals, and international cuisine. In addition to a coffee shop/cafe and a garden, guests can connect to free in-room WiFi.
Additional perks include:
  • An indoor pool and an outdoor pool, along with sun loungers and pool umbrellas
  • Free self parking
  • A roundtrip airport shuttle (surcharge), an electric car charging station, and a banquet hall
  • A computer station, luggage storage, and coffee/tea in the lobby
  • Guest reviews speak highly of the helpful staff
Room features
All 150 rooms have comforts such as laptop-friendly workspaces and air conditioning, in addition to thoughtful touches like free WiFi and desk chairs.
Extra conveniences in all rooms include:
  • Recycling and LED light bulbs
  • Rainfall showers, eco-friendly toiletries, and hair dryers
  • Wardrobes/closets, heating, and daily housekeeping

Awards and affiliations

Eco-Certified Property
This property participates in Travelife, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free uncovered self parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:30 AM
  • 2 bars/lounges
  • 2 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • Coffee and tea in common areas
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Elia Taste & More
  • Flavors Restaurant

Things to do

  • Billiards/pool table
  • Children's pool
  • Evening entertainment
  • Full-service spa
  • Health club
  • Hot tub
  • Indoor pool
  • Library
  • Outdoor pool
  • Playground
  • Sauna
  • Steam room
  • TV in common areas

Family friendly

  • Children's pool
  • Indoor pool
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Hair salon
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 1,076 square feet of conference space
  • Computer station
  • Meeting room

Outdoors

  • Beach towels
  • Garden
  • In a regional park
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 3 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hot tub
  • In-room massages
  • Manicures/pedicures
  • Prenatal massages
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Accessible airport shuttle
  • Elevator (31 inch wide door)
  • Handrails in stairways (35 inches high)
  • Magnifying mirror
  • Portable shower seat
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (44 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 4 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable drinking straws available
  • Built in 1984
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Slippers
  • Towels provided

Entertainment

  • HDTV

Food and drink

  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board on request
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: EUR 45.00

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
The credit card used to book the reservation must be presented by the cardholder at check-in.

Renovations and closures

The following facilities will be closed during the winter:
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Cribs (infant beds) are available for EUR 25.0 per day

Property payment types

Important information

Optional extras

  • Airport shuttle fee: EUR 70.00 per vehicle (one-way, maximum occupancy 3)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out fee: EUR 45.00 (subject to availability)
  • Crib (infant bed) fee: EUR 25.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
This property uses solar energy, plus a grey water recycling system and eco-friendly cleaning products
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property will place an authorization for the 30% of the total amount at the time of the booking for any bookings where payment for the stay will be made on site instead of at the time of booking.

We should mention

Pool access available from 9:30 AM to 6:30 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
Guests under 16 years old are not allowed in the swimming pool, health club, or hot tub, while guests under 15 years old are only allowed in the swimming pool, health club, and hot tub with adult supervision
Children under 12 years old are not allowed in the spa without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hotel Mermaid Napa
Hotel Napa Mermaid
Mermaid Napa
Mermaid Napa Hotel
Napa Mermaid
Napa Mermaid Hotel
Napa Mermaid Hotel Ayia Napa
Napa Mermaid Ayia Napa
Napa Mermaid Hotel Suites
Napa Mermaid & Suites
Napa Mermaid Hotel & Suites Hotel
Napa Mermaid Hotel & Suites Ayia Napa
Napa Mermaid Hotel & Suites Hotel Ayia Napa

Frequently asked questions

Does Napa Mermaid Hotel & Suites have a pool?

Yes, this property has an indoor pool, an outdoor pool, and a children's pool. Pool access is from 9:30 AM–6:30 PM. The pool will be closed during the winter.

Is Napa Mermaid Hotel & Suites pet-friendly?

No, pets are not allowed at this property.

How much is parking at Napa Mermaid Hotel & Suites?

Self parking is free at this property.

What time is check-in at Napa Mermaid Hotel & Suites?

Check-in start time: 2:00 PM; Check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at Napa Mermaid Hotel & Suites?

Check-out is at noon. Late check-out is available for EUR 45.00 (subject to availability).

Does Napa Mermaid Hotel & Suites provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of EUR 70.00 per vehicle applies.

Where is Napa Mermaid Hotel & Suites located?

Located in Ayia Napa City Center, this spa hotel is within a 10-minute walk of Glyki Nero Beach, Ayia Napa Sculpture Park, and Love Bridge. Ayia Napa Aqueduct and Agios Epifanios Church are also within 15 minutes.

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Reviews

Napa Mermaid Hotel & Suites Reviews

9.2

Wonderful

9.4

Cleanliness

8.6

Location

9.4

Staff & service

9.0

Eco-friendliness

9.0

Property conditions & facilities
Rating 10 - Excellent. 422 out of 628 reviews
Rating 8 - Good. 168 out of 628 reviews
Rating 6 - Okay. 25 out of 628 reviews
Rating 4 - Poor. 9 out of 628 reviews
Rating 2 - Terrible. 4 out of 628 reviews

Reviews

8/10 Good

Jak

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely premium rooms at the side of the property.
Stayed 1 night in Jul 2025

8/10 Good

Thomas

Liked: Cleanliness, room comfort
Bra hotel
Stayed 1 night in Apr 2025

8/10 Good

Corey

Liked: Cleanliness, staff & service, property conditions & facilities
Q
Stayed 1 night in Aug 2025

10/10 Excellent

Heinz Ulrich

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice, quietly located hotel on the edge of Aya Napa. Super breakfast, nice rooms, great pool with plenty of sunbeds and a view of the sea. Small beach and the Bridge of Lovers as well as the centre of Aya Napa are within walking distance. Plenty of parking spaces available, about 40 minutes' drive from Larnaca Airport.
Stayed 9 nights in Jun 2024

10/10 Excellent

eleni

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very happy

Clean, excellent service, lovely spa, comfy beds.
Stayed 2 nights in Oct 2022

8/10 Good

Terry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice property, good views from the balcony, clean, comfortable rooms. The breakfast was amazing, an incredible selection of options, from bacon and eggs, fruit, oatmeal, yogurt, to danish and red velvet cake! the only drawback for us was the smokers next door. When they were outside smoking we had to leave our balcony because the smoke would curl right into our room. Maybe having a smoke free section could be an option?

8/10 Good

Stephen David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel, on the outskirts of town, if your going for the nightlife in Aiya Napa it might be a little too far away, but if your after peace and quiet then it’s perfect. Good facilities in the hotel, gym was good enough that we used it 4 days out of 7, and the spa looked good although we never used it. Large range of food for breakfast in the main hotel dining area with a second restaurant next to the pool with great views for a lunch looking at the sea. The room was good (Deluxe suite with sea views) , although maybe a little dated and could use a bit of tlc, but everything worked as it should with plenty of space. The hot tub does need a good professional clean, and the cover for the pumps needs new fittings as it is lose. Every staff member we spoke too was friendly, polite and well dressed, very professional looking. All in all we would stay again if ever back in Cyprus.
Stayed 7 nights in Jun 2023

4/10 Poor

deborah

Disliked: Amenities
The hot tub was old and water Luke warm and needed a clean and was old and the pillow was not there. We could not use it. The first bedroom plug got stuck in basin. The television did not work in the lounge. Water with a meal in the restaurant with a bar was a cost each time and we were full board. Dust on the televisions in the bedrooms and black suede cushion on couch dirty. The place needs a thorough deep clean. The men by the pool bar if you don’t leave a tip they don’t smile. The only good things was the Mexican salad was delicious and the men behind the bar and the reception were always nice and pleasant. 5000 I spent I should have had an amazing clean in working order suite. This is not a four star hotel.
Stayed 9 nights in Sep 2023

10/10 Excellent

maryline

Liked: Cleanliness, amenities, property conditions & facilities
Ce séjour était excellent, la chambre standard était propre et spacieuse avec une vue partielle sur la mer , l’hôtel est situé à 5min à peine de la plage mais quelques minutes de plus pour aller en ville . Le service est parfait et le personnel a l’écoute et disponible. J’ai pu tester le spa et la piscine quelques détails à améliorer pour le spa mais dans l’ensemble c’était bien. Le petit déjeuner proposé est génial beaucoup de choix à disposition . Je recommande et reviendrais c’est sur ! Merci
Stayed 3 nights in Oct 2025

10/10 Excellent

Herbert

Liked: Cleanliness, staff & service, property conditions & facilities
War win wunderschöner Aufenthalt
Stayed 7 nights in Oct 2025

10/10 Excellent

Rainer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Schöner Ausblick, ausgesprochen gutes und reichhaltiges Frühstück, gute Cocktails, freundlicher Service
Stayed 3 nights in Oct 2025

10/10 Excellent

Chelsea

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Das Hotel hat eine tolle Lage am Stadtrand. Vom Trubel im Zentrum bekommt man wenig mit, man läuft nur 5 Minuten zum Strand, wo 2 Liegen + Schirm 7,50€ kosten. Ins Zentrum läuft man ca. 15 Minuten. Eine Bushaltestelle ist auch 5 Minuten entfernt. Die Anlage ist sehr modern und sauber, das Personal sehr freundlich und hilfsbereit. Es ist zwar kein Adults Only Hotel aber auch definitiv kein klassisches Familienhotel. Eher geeignet für Singles/ Paare. Das à la carte Restaurant gehört nicht direkt zum Hotel aber darf auch genutzt werden (mit Rabatt für Halbpension Gäste). Dort war jeden Abend Livemusik. Unsere Junior Suite war riesig und sehr gut ausgestattet, auf Sonderwünsche wurde eingegangen. Wir haben uns sehr wohl gefühlt und kommen gern wieder.
Stayed 7 nights in Sep 2025

10/10 Excellent

konstantin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoyed our stay at Napa Mermaid Hotel & Suites. Everything was great — the breakfast was delicious, the rooms were very comfortable, and the hotel is perfectly located, close to the beach and the town center. The only small issue was the mattress, which felt a bit too soft or maybe a bit old. Apart from that, everything else was excellent — a solid 5 out of 5 experience!
Stayed 4 nights in Oct 2025

10/10 Excellent

Siegfried

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sehr bemühtes und freundliches Personal. Der Bungalow war hervorragend.
Stayed 7 nights in Oct 2025

10/10 Excellent

Serdar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Alles war sauber das einzige waren die Putzfrauen. Die waren nicht all zu motiviert ihre Arbeiten zu machen.
Stayed 9 nights in Sep 2025

8/10 Good

Mohamed

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The man how's work at night in the reception he didn’t answer well on phone
Stayed 1 night in Sep 2025

10/10 Excellent

Michaela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wunderschöne Anlage mit allen super netten Mitarbeitern von Küche bis Reception und liebe Housekeeping Damen...danke
Stayed 14 nights in Sep 2025

10/10 Excellent

Anton Erhard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Schönes Hotel. Neue schöne Zimmer. Essen gut. Strand ganz in der nähe. Annimation könnte besser sein. Tagsüber zu wenig. Abend nur HerzSchmerz
Stayed 7 nights in Aug 2025

10/10 Excellent

Sara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful Hotel with stunning sea view! Very clean and spacious rooms with AC, friendly and helpful reception staff. Great breakfast selection with many local dishes. Big pool area with plenty of sunbeds to relax in. I wish I could’ve stayed longer!
Stayed 1 night in Aug 2025

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sehr schönes Hotel.
Stayed 5 nights in Aug 2025

8/10 Good

Anastasia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gut
Stayed 7 nights in Aug 2025

10/10 Excellent

Akrivi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Εxcellent staff,excellent position .Clean and safe
Stayed 6 nights in Aug 2025

10/10 Excellent

Mattia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was very wide. Breakfast and dinner excellent with every night a different theme. In a walking distance to the city center and almost in front of a beautiful beach
Stayed 4 nights in Aug 2025

10/10 Excellent

Espen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Utmerket !! Flott opplevelse og hyggelig service !
Stayed 7 nights in Jul 2025

10/10 Excellent

Maria Margareta Berghard

Liked: Cleanliness, amenities, property conditions & facilities
Trevlig personal och jättegod mat o frukost
Stayed 7 nights in Jul 2025