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Vivien's Hotel

3.0 star property
Hotel with free parking, steps from City Times Square

Choose dates to view prices

Photo gallery for Vivien's Hotel

Hallway
1 bedroom, minibar, in-room safe, individually decorated
Courtyard
Courtyard
Lounge
In the heart of Mactan, Vivien's Hotel offers a warm welcome with shopping on site, a gym to stay active, and free in-room WiFi. Enjoy cooked-to-order breakfasts, relax at the 24-hour front desk or unwind on the outdoor furniture. Helpful staff have earned top marks from previous guests.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Breakfast available
  • Gym
  • Room service
  • Housekeeping
  • Parking included

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Superior Twin Room

1 bedroom, minibar, in-room safe, individually decorated

Superior Twin Room

10.0 out of 10
Exceptional
(1 review)

Highlights

Balcony
Individually furnished
Individually decorated
Air conditioning
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
Rainfall showerhead
  • 7 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Superior Queen Room

Superior Queen Room | 1 bedroom, minibar, in-room safe, individually decorated

Superior Queen Room

10.0 out of 10
Exceptional
(1 review)

Highlights

Balcony
Individually furnished
Individually decorated
Air conditioning
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
Rainfall showerhead
  • 7 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Superior Double/Twin Room - Leisure Stay

Room amenity

Superior Double/Twin Room - Leisure Stay

9.4 out of 10
Exceptional
(12 reviews)

Highlights

Balcony
Individually furnished
Individually decorated
Air conditioning
Free cribs/infant beds
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
  • 7 sq m
  • Sleeps 3
  • 1 Queen Bed OR 2 Twin Beds

About the neighborhood

Map
MV Patalinghug Ave, Basak, Lapu-Lapu, Central Visayas, 6000

What's nearby

  • Mactan Town Center - 3 min walk - 0.2 miles
  • Gaisano Grand Mall Mactan - 2 min drive - 1.0 mile
  • SM City Cebu - 10 min drive - 5.0 miles
  • Ayala Center - 13 min drive - 5.7 miles
  • Magellan's Cross - 14 min drive - 7.1 miles

Getting around

  • Mactan - Cebu Intl. Airport (CEB) - 17 min drive

Restaurants

  • ‪Jollibee - ‬1 min walk
  • ‪Opon Republik - ‬3 min walk
  • ‪Jollibee - ‬5 min walk
  • ‪Tom N Toms Coffee - ‬4 min walk
  • ‪24 Chicken - ‬2 min walk

About this property

Vivien's Hotel

Hotel near Gaisano Grand Mall Mactan
Located close to City Times Square and Mactan Town Center, Vivien's Hotel provides a free roundtrip airport shuttle, a terrace, and shopping on site. In addition to a gym and a business center, guests can connect to free in-room WiFi.
Other perks at this hotel include:
  • Free self parking
  • Cooked-to-order breakfast (surcharge), a 24-hour front desk, and concierge services
  • A computer station, outdoor furniture, and a front-desk safe
  • Guest reviews give top marks for the helpful staff
Room features
All guestrooms are individually furnished, and include comforts such as laptop-friendly workspaces and air conditioning, in addition to perks like free WiFi and safes.
Extra amenities include:
  • Bathrooms with rainfall showers and bidets
  • 32-inch flat-screen TVs with cable channels
  • Balconies, electric kettles, and daily housekeeping

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour free roundtrip airport shuttle
  • Free covered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily cooked-to-order breakfast available 6:00 AM to 10:00 AM for a fee: PHP 200 to 300 for adults and PHP 200 to 300 for children
  • A restaurant

Things to do

  • Gym
  • Shopping

Conveniences

  • 24-hour front desk
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Turndown service

Business services

  • Business center
  • Computer station

Outdoors

  • Outdoor furniture
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Hand-held showerhead
  • Handrails in stairways
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Slippers
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Access via exterior corridors
  • Air conditioning
  • Electrical adapters
  • Individual decor
  • Individual furnishings
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination
Negative COVID-19 test result requirement applies to all guests aged 1 and up, and test must have been administered no more than 24 hours prior to check-in; COVID-19 vaccination record requirement applies to all guests aged 18 and up; guests must have received complete vaccination at least 14 days prior to check-in
This is a designated quarantine property, however this property can still accept guests who are seeking non-quarantine accommodations.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Cash deposit: PHP 500.0 per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately PHP 200 to 300 for adults, and PHP 200 to 300 for children
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
No pets and no service animals are allowed at this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Vivien's Hotel Hotel
Vivien's Hotel Lapu-Lapu
Vivien's Hotel Hotel Lapu-Lapu

Frequently asked questions

Is Vivien's Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at Vivien's Hotel?

Self parking is free at this property.

What time is check-in at Vivien's Hotel?

Check-in start time: 2:00 PM; Check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at Vivien's Hotel?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Does Vivien's Hotel provide a shuttle to the airport?

Yes, there's a free airport shuttle.

Where is Vivien's Hotel located?

Located in Basak, this hotel is steps from City Times Square and Mactan Export Processing Zone. Mactan Town Center and The Outlets at Pueblo Verde are also within 10 minutes.

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Vivien's Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 113 out of 179 reviews
Rating 8 - Good. 43 out of 179 reviews
Rating 6 - Okay. 16 out of 179 reviews
Rating 4 - Poor. 4 out of 179 reviews
Rating 2 - Terrible. 3 out of 179 reviews

9.2/10

Cleanliness

9.6/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Dante

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
⭐️⭐️⭐️⭐️⭐️ My father and brother stayed in Room 204 for 5 days and had a great experience. The breakfast was delicious with good variety, and all the staff were very friendly and helpful. The room was cleaned every day, and the service was excellent. Highly recommended!
Stayed 5 nights in Oct 2025

8/10 Good

Norman

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Near restaurants and malls.
Stayed 1 night in Aug 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay
Stayed 1 night in Apr 2024

10/10 Excellent

Joniphil

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, friendly staff, conveniently located around shops and restaurants.
Stayed 9 nights in Dec 2024

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place. Right in the heart of Mactan Island.
Stayed 5 nights in Dec 2024

10/10 Excellent

Valter

Liked: Cleanliness, staff & service
Great people. Loved the transport to and from the Airport.
Stayed 1 night in Mar 2025

10/10 Excellent

CATHERENE

Liked: Staff & service
Free shuttle pickup was a plus.
Stayed 1 night in Jan 2025

10/10 Excellent

Clifford

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice Hotel I've stayed there a couple of times

8/10 Good

Edwin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and airport shuttle is convenient
Stayed 2 nights in Jan 2024

10/10 Excellent

Phillip

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful staff
Stayed 1 night in Dec 2024

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great spot
Stayed 1 night in May 2024

10/10 Excellent

Rommel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Safe, clean, quite and also, the staff were friendly.
Stayed 1 night in Jan 2024

10/10 Excellent

Sammy

Liked: Amenities
Good stuff helpful clean place. That’s all I need.
Stayed 2 nights in Jan 2025

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love this place very nice
Stayed 3 nights in Feb 2023

8/10 Good

Gesila

Liked: Cleanliness, staff & service, property conditions & facilities
Staff are very helpful. The shuttle service to the airport is a big plus.
Stayed 1 night in Dec 2023

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed here 5 days very happy with my stay! Its a great place to stay at a great price! Food is great! Staff is very helpful and friendly! Will stay again!
Stayed 6 nights in Oct 2022

10/10 Excellent

Elena

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Near to airport and free shuttle drop off and drop in safe and convenience to every one
Stayed 1 night in Dec 2023

10/10 Excellent

Gregory

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always my first choice when Mactan for a layover...
Stayed 1 night in Sep 2024

8/10 Good

Erlinda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and clean comfy bed and make the beds everyday which is best staff are knowledgeable and courteous, shuttle van pick up and drop off to airport which is the best. Thank you from all of us has booked 4 rooms for a 5 nights stay
Stayed 5 nights in Feb 2024

10/10 Excellent

Bill

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to the airport. So, convenient. Staff very helpful.
Stayed 1 night in Jul 2024

8/10 Good

Dino

Liked: Staff & service, amenities, property conditions & facilities
Nice hotel in a not so safe area. Friendly helpful staff.

10/10 Excellent

Cecilia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The area looks small from the outside but its wide inside. Staff are kind and the place is clean.
Stayed 1 night in Aug 2022

8/10 Good

J

Liked: Staff & service
A 2pm check in, they will not allow early check in. Shuttle service to & from airport. Helpful staff.
Stayed 2 nights in Nov 2024

8/10 Good

J

Liked: Staff & service, amenities, property conditions & facilities
This is the first dive Hotel, constructed 40 years ago. Locally owned, staff is nice and very helpful. Close to the beach, food, snorkeling, & dive shops. Has a swimming pool that shallow but clean. Friday and Saturday nights can be a little loud because it is close to some live music bars. Was a great place to stay for 4 nights.
Stayed 1 night in Sep 2022

10/10 Excellent

Daniel

Liked: Cleanliness, amenities, property conditions & facilities
Very nice
Stayed 1 night in Aug 2022

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