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Vivien's Hotel

Property class: 3

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Photo gallery for Vivien's Hotel

A hotel lobby with a glass entrance, a staircase, and a seating area with chairs and tables. - Vivien's Hotel (Lapu-Lapu)
A hotel room with a bed, a desk with a chair, a television, and an air conditioning unit. - Vivien's Hotel (Lapu-Lapu)
A hotel lobby with a sign for 'Vivien's Hotel' and 'Grand Opening'. There are round tables and chairs arranged for guests. - Vivien's Hotel (Lapu-Lapu)
A hotel corridor with a long, straight layout, featuring evenly spaced doors and a consistent ceiling design. - Vivien's Hotel (Lapu-Lapu)
A modern staircase with glass railings and a decorative ceiling light fixture. - Vivien's Hotel (Lapu-Lapu)
Located close to City Times Square and Mactan Town Center, Vivien's Hotel provides a free roundtrip airport shuttle, a terrace, and shopping on site. Stay connected with free in-room WiFi, and guests can find other amenities such as a gym and a business center.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Parking included
  • Free WiFi
  • Gym

Off-peak, on budget: 30% or more off select hotels in our fall sale

Skip the crowds, keep the savings. AARP members save more after Labor Day. Book by Oct 7, 2026.

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Superior Twin Room

A hotel room with two beds, each with white bedding and a green accent.

Superior Twin Room

8.0 out of 10
Very good
(2 reviews)
  • 7 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds

View all photos for Superior Queen Room

A hotel room with a bed, bedside table, and an air conditioning unit.

Superior Queen Room

9.4 out of 10
Exceptional
(9 reviews)
  • 7 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for Superior Double/Twin Room - Leisure Stay

A hotel room with two beds, a green wall, and a window with blinds.

Superior Double/Twin Room - Leisure Stay

9.4 out of 10
Exceptional
(13 reviews)
  • 7 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed OR 2 Twin Beds

About the neighborhood

Located in Basak, a neighborhood in Lapu-Lapu, Vivien's Hotel is near the airport. Magellan Monument and Magellan's Cross are notable landmarks, and travelers looking to shop may want to visit City Times Square and Mactan Town Center. Mactan Export Processing Zone and The Outlets at Pueblo Verde are two other places to visit that come recommended. Visit our Lapu-Lapu travel guide
Map
MV Patalinghug Ave, Basak, Lapu-Lapu, Central Visayas, 6000

What's nearby

  • A clock tower with a tiled roof and a palm tree in the foreground.
    Mactan Export Processing Zone
    2 min walk - 0.1 miles
  • City Times Square
    2 min walk - 0.1 miles
  • Mactan Town Center
    5 min walk - 0.3 miles
  • The Outlets at Pueblo Verde
    8 min walk - 0.5 miles
  • Gaisano Grand Mall Mactan
    3 min drive - 1.2 miles

Getting around

  • Mactan - Cebu Intl. Airport (CEB)
    18 min drive

Restaurants

  • Jollibee
    1 min walk
  • Bo’s Coffee
    3 min walk
  • Mang Inasal
    5 min walk
  • Jollibee
    5 min walk
  • Sinangag Station Pueblo Verde
    6 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour free roundtrip airport shuttle
  • Free covered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily cooked-to-order breakfast available 6:00 AM to 10:00 AM for a fee: PHP 200 to 300 for adults and PHP 200 to 300 for children
  • A restaurant

Things to do

  • Gym
  • Shopping

Conveniences

  • 24-hour front desk
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Turndown service

Business services

  • Business center
  • Computer station

Outdoors

  • Outdoor furniture
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Hand-held showerhead
  • Handrails in stairways
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Slippers
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Access via exterior corridors
  • Air conditioning
  • Electrical adapters
  • Individual decor
  • Individual furnishings
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination
Negative COVID-19 test result requirement applies to all guests aged 1 and up, and test must have been administered no more than 24 hours prior to check-in; COVID-19 vaccination record requirement applies to all guests aged 18 and up; guests must have received complete vaccination at least 14 days prior to check-in
Information provided by the property may be translated using automated translation tools
This is a designated quarantine property, however this property can still accept guests who are seeking non-quarantine accommodations.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

Property payment types

  • Diners Club
  • Discover
  • JCB International
  • Mastercard
  • Visa

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Cash deposit: PHP 500.0 per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately PHP 200 to 300 for adults, and PHP 200 to 300 for children
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
No pets and no service animals are allowed at this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Is Vivien's Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Vivien's Hotel?

Check-in start time: 2:00 PM; Check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at Vivien's Hotel?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Does Vivien's Hotel provide a shuttle to the airport?

Yes, there's a free airport shuttle.

Where is Vivien's Hotel located?

Located in Basak, this hotel is within a 5-minute walk of City Times Square, Mactan Export Processing Zone, and Mactan Town Center. The Outlets at Pueblo Verde and Gaisano Grand Mall Mactan are also within 1 mi (2 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Vivien's Hotel Reviews

9.0

Wonderful

9.2

Cleanliness

8.0

Location

9.6

Staff & service

8.8

Property conditions & facilities
Rating 10 - Excellent. 174 out of 269 reviews
Rating 8 - Good. 62 out of 269 reviews
Rating 6 - Okay. 24 out of 269 reviews
Rating 4 - Poor. 6 out of 269 reviews
Rating 2 - Terrible. 3 out of 269 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff
Stayed 2 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was absolutely exceptional.
Stayed 2 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the hotel has everything you need: breakfast, shuttle to airport, gym, and working amenities. they also offer massage. they don’t have an elevator but their staff are very helpful and their food is wonderful. I will definitely come back.
Stayed 2 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property, clean room, extremely comfortable bed, good breakfast and a shuttle to the airport. What else could you ask for.
Stayed 1 night in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location Airport shuttle very good
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gave me the best experience i had. The staff was very polite in all and every aspect available.
Stayed 22 nights in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay. Lovely helpful staff
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was excellent, Aircon in the room was perfect, staff are friendly and helpful. I've stayed here 3 x in the past 12 months and cannot complain about the amenities and value for money.
Stayed 12 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great price for an overnight stay. The room was clean and comfortable, hot water was good. The shuttle service was excellent was picked up at the airport on time from an evening flight back and had a very early international flight the next morning, when I went downstairs the driver was already there waiting. This service alone is so worth it especially for a solo female traveler. Didn’t have the chance to try their breakfast maybe next time. Thank you I had a short and pleasant stay.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel close to the airport, well maintained with a good shower and a comfortable bed. The staff it’s also very professional .
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy airport shuttle. Modern and clean hotel. Lots of restaurant options walking distance. Free breakfast. Perfect for overnight or if you’re looking to save money.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Very clean place Staff is super friendly and helpful
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Very good Service and clean. We'd love to stay here again.
Stayed 1 night in Feb 2026
Verified review

6/10 Okay

Liked: Staff & service
Clean room for a quick stay. They have a free 24 hour shuttle that was able to take us to the airport at 1 am
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Very kind staff, clean well kept rooms
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean rooms, Excellent service, staff was amazing, the shuttle to the airport was prompt with a Excellent driver. All at a very affordable price. I will definitely stay here again.
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, property conditions & facilities
The staff were great. Nice room and affordable.
Stayed 7 nights in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful staff, great breakfast
Stayed 1 night in Apr 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, friendly staff, conveniently located around shops and restaurants.
Stayed 9 nights in Dec 2024
Verified review

8/10 Good

Clean room. Good location. Accommodating staff
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Customer service. Great breakfast. No elevator. Otherwise very good experience
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Liked: Amenities
Nice comfy hotel.
Stayed 1 night in May 2024
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
The room was nice and clean. The staff was friendly and efficient.
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service
Great stay, amazing staff and a great landing spot after a long flight since Vivien’s Hotel is close to the Cebu airport. A+
Stayed 2 nights in Nov 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and airport shuttle is convenient
Stayed 2 nights in Jan 2024