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Shangri-La Mactan, Cebu

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2 outdoor pools, sun loungers - Shangri-La Mactan, Cebu (Lapu-Lapu)
Indoor wedding - Shangri-La Mactan, Cebu (Lapu-Lapu)
Banquet hall - Shangri-La Mactan, Cebu (Lapu-Lapu)
5 restaurants, breakfast served - Shangri-La Mactan, Cebu (Lapu-Lapu)
Front of property - Shangri-La Mactan, Cebu (Lapu-Lapu)
Luxury
5.0 star property
9.4

Exceptional

Private beach paradise on Mactan

Lush tropical gardens surround a private beach with colorful fish visible without snorkeling. Guests enjoy multiple pools, including the main pool open until 9pm and an Ocean Wing pool with sea views. Morning yoga, cultural performances, and a Chi Spa create a luxury retreat experience.

Popular amenities

  • Hot tub
  • Parking included
  • Free WiFi

Room options

Available filters for rooms
Showing 16 of 16 rooms

View all photos for Deluxe Room, 1 King Bed, Sea View

Minibar, in-room safe, desk, blackout drapes

Deluxe Room, 1 King Bed, Sea View

8.8 out of 10
Excellent
(19 reviews)
  • Partial sea view
  • 36 sq m
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Deluxe Room, 2 Twin Beds, Sea View

Minibar, in-room safe, desk, blackout drapes

Deluxe Room, 2 Twin Beds, Sea View

9.0 out of 10
Wonderful
(17 reviews)
  • Partial sea view
  • 36 sq m
  • Sleeps 4
  • 2 Twin Beds
  • Free WiFi

View all photos for Deluxe Room, 1 King Bed

Minibar, in-room safe, desk, blackout drapes

Deluxe Room, 1 King Bed

9.0 out of 10
Wonderful
(28 reviews)
  • Garden view
  • 36 sq m
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Deluxe Room, 2 Twin Beds

Minibar, in-room safe, desk, blackout drapes

Deluxe Room, 2 Twin Beds

9.0 out of 10
Wonderful
(22 reviews)
  • Garden view
  • 36 sq m
  • Sleeps 4
  • 2 Twin Beds
  • Free WiFi

View all photos for Ocean Wing Ocean Club King

Minibar, in-room safe, desk, blackout drapes

Ocean Wing Ocean Club King

9.4 out of 10
Exceptional
(10 reviews)
  • Partial ocean view
  • 36 sq m
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Ocean Wing Ocean Club Twin

Minibar, in-room safe, desk, blackout drapes

Ocean Wing Ocean Club Twin

9.6 out of 10
Exceptional
(5 reviews)
  • Partial ocean view
  • 36 sq m
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Ocean Wing Premier Room King

Minibar, in-room safe, desk, blackout drapes

Ocean Wing Premier Room King

9.0 out of 10
Wonderful
(37 reviews)
  • Garden view
  • 36 sq m
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Ocean Wing Premier Room Twin

Minibar, in-room safe, desk, blackout drapes

Ocean Wing Premier Room Twin

8.4 out of 10
Very good
(16 reviews)
  • Garden view
  • 36 sq m
  • Sleeps 4
  • 2 Twin Beds
  • Free WiFi

View all photos for Ocean Wing Panorama Suite King

Ocean Wing Panorama Suite King | Minibar, in-room safe, desk, blackout drapes

Ocean Wing Panorama Suite King

9.0 out of 10
Wonderful
(4 reviews)
  • Ocean view
  • 72 sq m
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Ocean Wing Panorama Room King

Minibar, in-room safe, desk, blackout drapes

Ocean Wing Panorama Room King

9.4 out of 10
Exceptional
(16 reviews)
  • Beach view
  • 36 sq m
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Main Wing Deluxe Family Room

Main Wing Deluxe Family Room | Minibar, in-room safe, desk, blackout drapes

Main Wing Deluxe Family Room

9.2 out of 10
Wonderful
(13 reviews)
  • Resort view
  • 61 sq m
  • Sleeps 4
  • 2 Twin Beds
  • Free WiFi

View all photos for Family Room, 2 Twin Beds (Ocean Wing Premier )

Minibar, in-room safe, desk, blackout drapes

Family Room, 2 Twin Beds (Ocean Wing Premier )

10.0 out of 10
Exceptional
(1 review)
  • Garden view
  • 45 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds
  • Free WiFi

View all photos for Suite, 1 King Bed (Mactan)

Suite, 1 King Bed (Mactan) | Minibar, in-room safe, desk, blackout drapes

Suite, 1 King Bed (Mactan)

  • Partial sea view
  • 68 sq m
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Suite, 1 King Bed (Main Wing Veranda)

Suite, 1 King Bed (Main Wing Veranda) | Minibar, in-room safe, desk, blackout drapes

Suite, 1 King Bed (Main Wing Veranda)

  • Partial sea view
  • 105 sq m
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Panoramic Room, 2 Twin Beds (Ocean Wing)

A hotel room with two beds, a desk, a chair, a small table, and a balcony with a view.

Panoramic Room, 2 Twin Beds (Ocean Wing)

  • Ocean view
  • 36 sq m
  • Sleeps 4
  • 2 Twin Beds
  • Free WiFi

View all photos for Panoramic Suite, 2 Twin Beds (Ocean Wing)

A hotel room with a large bed, a desk, a chair, a television, and a bathroom visible through an open door.

Panoramic Suite, 2 Twin Beds (Ocean Wing)

  • Ocean view
  • 72 sq m
  • Sleeps 4
  • 2 Twin Beds
  • Free WiFi

About the neighborhood

Located in Lapu-Lapu, Shangri-La Mactan, Cebu is in the business district and on a private beach. Colon Street is a notable landmark, and travelers looking to shop may want to visit SM City Cebu and Ayala Center. Traveling with kids? Consider Jpark Island Waterpark, or check out an event or a game at Cebu Coliseum. Looking to get your feet wet? Parasailing and windsurfing adventures can be found near the property. Visit our Lapu-Lapu travel guide
View more Resorts in Lapu-Lapu
Map
Punta Engano Road, Lapu-Lapu, Cebu, 6015

What's nearby

  • Mactan Shrine
    Mactan Shrine
    10 min walk - 0.6 miles
  • Magellan Monument
    Magellan Monument
    12 min walk - 0.7 miles
  • CHI, The Spa
    2 min walk - 0.1 miles
  • Lapu-Lapu Monument
    13 min walk - 0.7 miles
  • The Mactan Newtown Beach
    4 min drive - 1.0 mile

Getting around

  • Mactan - Cebu Intl. Airport (CEB)
    21 min drive

Restaurants

  • Starbucks
    15 min walk
  • Street Burger Gordon Ramsay
    17 min walk
  • Gordon Ramsey Fish and Chips
    18 min walk
  • McDonald's
    17 min walk
  • Bar Samurai & Geisha Lounge
    15 min walk

About this property

Shangri-La Mactan, Cebu

Luxury family-friendly resort near Jpark Island Waterpark
At Shangri-La Mactan, Cebu, you can look forward to a poolside bar, a terrace, and mini golf. With a private beach, free beach cabanas, and sun loungers, this resort is the perfect place to soak up some sun. Treat yourself to a facial, a body treatment, or aromatherapy at Chi, the onsite spa. Be sure to enjoy breakfast and lunch at the 5 on-site restaurants. The health club offers fitness classes and yoga classes; other things to do include scuba diving, kayaking, and rowing/canoeing. In addition to 2 coffee shops/cafes and a garden, guests can connect to free in-room WiFi.
You'll also enjoy perks such as:
  • 2 outdoor pools and a children's pool, along with a waterslide and sun loungers
  • Free self parking
  • Limo/town car service, full breakfast (surcharge), and an outdoor tennis court
  • Express check-out, express check-in, and supervised childcare (surcharge)
  • Guest reviews say great things about the helpful staff
Room features
All 530 rooms include comforts such as 24-hour room service and air conditioning, as well as thoughtful touches like free WiFi and desk chairs.
Extra conveniences in all rooms include:
  • Childcare services and free infant beds
  • Bathrooms with shower/tub combinations and free toiletries
  • 42-inch LED TVs with digital channels
  • Balconies, coffee/tea makers, and daily housekeeping

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Shopping center shuttle (surcharge)
  • Limo/town car service
  • Free uncovered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 6:30 AM to 10:30 AM for a fee: PHP 1,456 for adults and PHP 728 for children
  • 2 coffee shops/cafes
  • 3 bars/lounges
  • 5 restaurants
  • A poolside bar
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 2 outdoor pools
  • Arcade/game room
  • Billiards/pool table
  • Children's club
  • Children's pool
  • Fitness classes
  • Full-service spa
  • Health club
  • Hot tub
  • Kayaking
  • Mini golf
  • Motor boating
  • Outdoor tennis court
  • Playground
  • Rowing/canoeing
  • Sailing
  • Sauna
  • Scuba diving
  • Snorkeling
  • Steam room
  • Tennis lessons
  • Volleyball
  • Waterslide
  • Yoga classes

Family friendly

  • 2 outdoor pools
  • Arcade/game room
  • Children's club (surcharge)
  • Children's pool
  • In-room babysitting (surcharge)
  • In-room crib
  • Laundry facilities
  • Mini golf
  • Playground
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Supervised activities for children (surcharge)
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Guidebooks
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business center
  • Conference space
  • Meeting rooms

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Free beach cabanas
  • Garden
  • On a private beach
  • Pool loungers
  • Terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Detox wraps
  • Facials
  • Hydrotherapy
  • Manicures/pedicures
  • Prenatal massages
  • Reflexology
  • Spa treatment rooms
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator

More

  • Ballroom
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 42-inch LED TV with digital channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning
  • Desk
  • Desk chair
  • Free daily newspapers
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 2 PM
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
All guests must provide the hotel with their planned arrival time and flight details.
Guests who book breakfast-inclusive rate plans will receive breakfast for guests age 12 and older.
This is a designated quarantine property, however this property can still accept guests who are seeking non-quarantine accommodations. Guests seeking non-quarantine accommodations will have access to separated communal areas from quarantined guests, including a designated check-in lobby for non-quarantine guests.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for PHP 3682.5 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: PHP 5000.00 per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately PHP 1456 for adults and PHP 728 for children
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: PHP 3682.5 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Shangri-La Cares (Shangri-La)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Outside food is not permitted on the premises.
The listed child breakfast fee applies to guests age 11 and younger.

We should mention

Only registered guests are allowed in the guestrooms
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation

Property is also known as

Mactan Resort
Resort Mactan
Shangri-La's Mactan Resort Lapu-Lapu
Shangri-La's Mactan Lapu-Lapu
Shangri-la's Resort
Shangri La Cebu
Shangri La Mactan
Shangri Las Mactan Hotel
Shangri Las Mactan Lapu
Shangri-La`s Mactan Hotel Lapu Lapu
Shangri-La`s Mactan Resort And Spa
Shangri-La's Mactan Resort & Spa Cebu Island/Mactan Island
Shangri-La's Mactan Resort Lapu Lapu
Shangri-La's Mactan Lapu Lapu
Shangri La's Mactan Resort Spa
Shangri-La Mactan, Cebu Resort
Shangri La's Mactan Resort Spa
Shangri-La Mactan, Cebu Lapu-Lapu
Shangri-La Mactan, Cebu Resort Lapu-Lapu

Frequently asked questions

Does Shangri-La Mactan, Cebu have a pool?

Yes, this property has 2 outdoor pools and a children's pool.

Is Shangri-La Mactan, Cebu pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Shangri-La Mactan, Cebu?

Check-in begins at 2 PM.

What time is check-out at Shangri-La Mactan, Cebu?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Where is Shangri-La Mactan, Cebu located?

Located in Lapu-Lapu, this beachfront resort is in the entertainment district and within a 10-minute walk of CHI, The Spa, Mactan Shrine, and Lapu-Lapu Monument. Magellan Monument and Mactan Expo Center are also within 15 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Shangri-La Mactan, Cebu Reviews

9.4

Exceptional

9.4

Cleanliness

9.4

Amenities

9.6

Staff & service

9.0

Property conditions & facilities
Rating 10 - Excellent. 841 out of 1111 reviews
Rating 8 - Good. 177 out of 1111 reviews
Rating 6 - Okay. 51 out of 1111 reviews
Rating 4 - Poor. 18 out of 1111 reviews
Rating 2 - Terrible. 24 out of 1111 reviews

Reviews

Verified

10/10 Excellent

Juan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The resort was beautiful! Located on the beach. Perfect stop getting to Boracay.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

R&S

Liked: Cleanliness, amenities, property conditions & facilities
Staff was amazing and the resort grounds were beautiful.
Stayed 5 nights in Feb 2026
Verified

10/10 Excellent

Elaine

Liked: Cleanliness, amenities, property conditions & facilities
We had a wonderful, welcoming stay here. It is an older hotel that is dated, but nevertheless, has a friendly staff and an excellent food selection for breakfast and drinks. We stayed at the concierge level where we had happy hour included from 5-7pm everyday and connecting rooms. The resort has snorkeling where you can see fish right from the beach.
Stayed 3 nights in Apr 2026
Verified

10/10 Excellent

John

Liked: Cleanliness, amenities, property conditions & facilities
Room was immaculate and the staff was super friendly
Stayed 5 nights in Jan 2026
Verified

10/10 Excellent

Nicholas J S

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Garden room but could view the ocean in the distance Still very nice
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Aysha

Liked: Cleanliness, staff & service, amenities
Staff were all lovely, incredible breakfast buffet. Great pool and grounds were immaculate. Great private beach as well.
Stayed 6 nights in Jan 2026
Verified

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Not just an amazing view but amazing staff who are genuinely good at what they do. It's the attention to detail, the little things they provide and do that make this an amazing resort to stay in.
Stayed 6 nights in Feb 2026
Verified

10/10 Excellent

Hencel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The beach is superb! We enjoyed swimming and feeding the small fish at the beach. The room and its view are gorgeous! The staff is amazing! I would definitely come back and would recommend it to anyone!
Stayed 1 night in Feb 2026
Verified

8/10 Good

Delfin

Liked: Cleanliness, staff & service, amenities
Nice room the ocean was visible, staff was nice, but overall the hotel is looking old and needs some updating.
Stayed 4 nights in Feb 2026
Verified

10/10 Excellent

Sara

Liked: Cleanliness, property conditions & facilities
We had a great time and staff are very nice
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Hiroaki

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfort and relax place compare to other hotels around.
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

Antonieta( Tonette)

Liked: Cleanliness, amenities, property conditions & facilities
The housekeeping are cordial and polite.
Stayed 8 nights in Jan 2026
Verified

10/10 Excellent

Vielka Louise

Liked: Cleanliness, amenities, property conditions & facilities
Overall, I highly recommend Shangri-la for anyone looking for comfort, great service, and a pleasant stay. I look forward to returning on my next vacation.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Alice

Liked: Amenities
Staff were lovely, breakfast amazing. Was a great stay! Negatives were the most uncomfortable sunbeds on the beach and rooms are very dated and tatty
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Ronak

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Incredible hotel. Lovely staff. The marine conservation efforts are outstanding.
Stayed 4 nights in Dec 2025
Verified

8/10 Good

Alan

Liked: Cleanliness, amenities, property conditions & facilities
Staff are nice and hardworking people ,
Stayed 6 nights in Jan 2026
Verified

10/10 Excellent

Cherrie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a blast with my vacation. Superb food & service.
Stayed 3 nights in Nov 2025
Verified

6/10 Okay

Matthew

Liked: Amenities, property conditions & facilities
Disliked: Staff & service
Yes the ocean was visible from our room. Amenities were excellent, however, the staff was non friendly and not helpful. For the price of the resort I was disappointed in the resort staff. Checking in took almost 45 minutes, and all the restaurants we ate in, we could not get someone to serve us. For the money, stay elsewhere.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Victor

Liked: Cleanliness, property conditions & facilities
Although the room needs some minor updating, everything else is perfect!
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Linda

Liked: Cleanliness, amenities
The staff are attentive and nice. The quality of all restaurants is super. The room Is a bit old but the overall experience was excellent.
The beach is very nice and good for kids
The pasta and pizza from the Italian restaurant Aqua is perfect
Stayed 5 nights in Dec 2025
Verified

6/10 Okay

Fred

Liked: Cleanliness, staff & service
Room was good but looks very tired.. needs some updates.. staff were great and courteous..
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Maribel

Liked: Cleanliness, amenities, property conditions & facilities
A truly pleasant stay. The hotel offers excellent customer service, and the staff made us feel welcome throughout our visit. The food was outstanding and exceeded our expectations. Overall, a wonderful and satisfying holiday — highly recommended!
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Christopher

Liked: Cleanliness, amenities, property conditions & facilities
Huge resort, popular with Korean guests. Comfortable, although a bit dated suite with a nice ocean view (unfortunately, it was rainy). Breakfast buffet with many good options, although very crowded. Much more quiet in the club lounge on the eighth floor.
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Gabrielle Marie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Warm, hospitable and pleasant staff, clean room and excellent service!
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Craig

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff, in all departments, were flawless in their customer service. The facilities and amenities were extensive and first rate.
Stayed 17 nights in Dec 2025