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Hotel Europa

3.0 star property
Hotel with a 24-hour front desk, in the vicinity of Magellan Monument

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Photo gallery for Hotel Europa

Reception
Restaurant
View from property
Deluxe Room | In-room safe, free WiFi
Reception hall

Reviews

6.0 out of 10

Popular amenities

  • Bar
  • Parking available
  • Breakfast available
  • Pet friendly
  • Room service
  • Laundry

Room options

Available filters for rooms
Showing 2 of 2 rooms

View all photos for Deluxe Room

Deluxe Room | In-room safe, free WiFi

Deluxe Room

Highlights

Balcony
Air conditioning
Refrigerator
HDTV
Private bathroom
Cable channels
In-room safe
  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Room

Family Room | In-room safe, free WiFi

Family Room

Highlights

Balcony
Air conditioning
Refrigerator
HDTV
Private bathroom
Cable channels
In-room safe
  • 23 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Bed

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About the neighborhood

Map
BASAK LAPULAPUMACTAN ISLAND,, Lapu-Lapu, Central Visayas, 6000

What's nearby

  • Gaisano Grand Mall Mactan - 9 min walk - 0.5 miles
  • SM City Cebu - 11 min drive - 6.3 miles
  • Magellan's Cross - 15 min drive - 8.2 miles
  • Ayala Center - 15 min drive - 7.9 miles
  • SM Seaside City Cebu - 19 min drive - 10.1 miles

Getting around

  • Mactan - Cebu Intl. Airport (CEB) - 23 min drive

Restaurants

  • ‪Giovanni Pizza - ‬11 min walk
  • ‪Cafe Engelberg - ‬9 min walk
  • ‪Rai Rai Ken - ‬8 min walk
  • ‪Jollibee - ‬8 min walk
  • ‪Chowking - ‬7 min walk

About this property

Hotel Europa

Hotel near Magellan Monument
Located close to SM City Cebu and Fort San Pedro, Hotel Europa provides a terrace, dry cleaning/laundry services, and a bar. In addition to a restaurant, guests can connect to free in-room WiFi.
You'll also find perks like:
  • Continental breakfast (surcharge), self parking (surcharge), and airport pick-up service (surcharge)
  • Express check-out, express check-in, and a front-desk safe
  • A TV in the lobby, barbecue grills, and a 24-hour front desk
Room features
All guestrooms at Hotel Europa offer comforts such as air conditioning, in addition to amenities like free WiFi and safes.
Other amenities include:
  • Bathrooms with showers
  • 32-inch HDTVs with cable channels
  • Balconies and refrigerators

Languages

English, Filipino, French

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: WiFi (surcharge); wired internet (surcharge)

Parking and transportation

  • 24-hour airport pick-up shuttle on request for a surcharge
  • Self parking on site (surcharge)
  • Limited onsite parking

Food and drink

  • Daily continental breakfast available 8:30 AM to noon for a fee: PHP 200 per person
  • A bar/lounge
  • A restaurant

Things to do

  • TV in common areas

Family friendly

  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • No housekeeping service
  • Tour and ticket assistance

Outdoors

  • Barbecue grill
  • Terrace

More

  • 1 building
  • 3 floors
  • Built in 2009
  • Reception hall
  • Smoke-free property
  • Traditional architecture

Room amenities

Bathroom

  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels

Food and drink

  • Refrigerator
  • Room service

More

  • Air conditioning
  • Safe

Policies

Check-in

Check-in time starts at 2 PM
Express check-in available

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for continental breakfast: approximately PHP 200 per person
  • Airport shuttle fee: PHP 500 per vehicle
  • A pet fee will be charged

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards

We should mention

Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Property is also known as

Basak Philippines
Europa Basak
Europa Basak Philippines
Europa Philippines
Hotel Europa Basak
Hotel Europa Basak Philippines
Hotel Europa Basak Philippines Cebu Island/Mactan Island
Hotel Europa Basak Philippines Lapu-Lapu
Europa Basak Philippines Lapu-Lapu
Hotel Europa Hotel
Hotel Europa Lapu-Lapu
Hotel Europa Hotel Lapu-Lapu
Hotel Europa Basak Philippines

Frequently asked questions

Is Hotel Europa pet-friendly?

Yes, pets are allowed at this property. A fee applies.

How much is parking at Hotel Europa?

Self parking is available for a fee. Limited spots are available.

What time is check-in at Hotel Europa?

Check-in begins at 2 PM.

What time is check-out at Hotel Europa?

Check-out is at noon.

Does Hotel Europa provide a shuttle to the airport?

Yes, there's a shuttle from the airport to the hotel that runs on request. A fee of PHP 500 per vehicle applies.

Where is Hotel Europa located?

Located in Basak, this hotel is within 9 mi (15 km) of Magellan Monument, SM City Cebu, and Fort San Pedro. Cebu Metropolitan Cathedral and Magellan's Cross are also within 9 mi (15 km).

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Hotel Europa Reviews

Reviews

6.0
Rating 10 - Excellent. 15 out of 174 reviews
Rating 8 - Good. 46 out of 174 reviews
Rating 6 - Okay. 53 out of 174 reviews
Rating 4 - Poor. 32 out of 174 reviews
Rating 2 - Terrible. 28 out of 174 reviews

6.2/10

Cleanliness

6.8/10

Staff & service

4.0/10

Amenities

5.6/10

Property conditions & facilities

Reviews

4/10 Poor

Verified traveler

Liked: Staff & service
Disliked: Property conditions & facilities
Only good thing was the welcome from the receptionist couldn't fault her even thou I had multiple issues with room
Stayed 1 night in Mar 2020

6/10 Okay

Verified traveler

We just stayed here a night between flights. Pretty basic and cheap.
Stayed 1 night in Sep 2019

2/10 Terrible

Verified traveler

Disliked: Staff & service, property conditions & facilities, room comfort

Terrible place to stay

Worst room i have ever stayed in. In my 10years of travelling in the php.
Stayed 4 nights in Jan 2020

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Everything has some good and some bad. The location was good, on the main street near the mall. The staff were nice and helpful. But the property was a bit run down. My room was on the 3rd floor and the shower gave barely a trickle, I mean it was virtually unusable, and would alternate between super hot and super cold, nothing in between. The internet kept booting me off. But if you're not into showering or internet, then it's a good deal.
Stayed 4 nights in Jan 2020

4/10 Poor

Ozer

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jan 2020

2/10 Terrible

Verified traveler

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Dec 2019

8/10 Good

UIMIN

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2019

8/10 Good

John, Goose creek s.c.

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
It was very clean. Bath room was small. Had trouble with tv remote
Stayed 2 nights in Nov 2019

6/10 Okay

Yasu, 日本ラプ ラプ

Disliked: Property conditions & facilities
寝られれば良いと予約したので、想像したホテルでした。スタッフは親切な対応で良かったです。
Stayed 1 night in Aug 2019

4/10 Poor

Tomi-Robert

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Aug 2019

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Good: Jennifer and her sister were very nice and helpful with everything we asked for. Room was clean. Bad: The place needs lots of renovation. Towels were very worn out, so thin, that we could hardly dry ourselves. Other towel had holes. Pillow case had a big hole. Airconditioner was leaking water.
Stayed 1 night in Aug 2019

6/10 Okay

Jan Ove

Nødbolig

Hotellet var billig , og kvaliteten stod i stil til det
Stayed 2 nights in Aug 2019

6/10 Okay

文耀

Stayed 4 nights in Jun 2019

2/10 Terrible

Verified traveler

Stayed 7 nights in May 2019

8/10 Good

Caroline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2019

8/10 Good

Erik

Liked: Cleanliness, staff & service
Stayed 1 night in Feb 2019

4/10 Poor

James John

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2019

2/10 Terrible

Verified traveler

Disliked: Cleanliness, property conditions & facilities, room comfort
Fenster ließen sich nicht öffnen, keine Ziemmerreinigung, keine neuen Handtücher, keine neue Bettwäsche, kein wifi, sehr laut, direkt an der Verkehrsreichen Strasse, unmöglich... nie wieder...
Stayed 6 nights in Jan 2019

4/10 Poor

Verified traveler

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Not good value for the money. Dirty and rundown property.
Stayed 1 night in Jan 2019

4/10 Poor

Verified traveler

Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Jan 2019

6/10 Okay

상혁

Liked: Staff & service, room comfort
Disliked: Cleanliness, property conditions & facilities

좋았습니다(꾸라임)

처음 샤워하려고 물 틀었는데 쩐끼 깜쩐뙤써 뛰찔뻔했써요. 직원들이 방을 친절하게 바꿔주셔서 다행이지만, 뼐료 노청결한 방이었씁니다. 싼맛에가시려면 건너편에 있는 조크리스 아파텔로 까쎄용
Stayed 1 night in Jan 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

It's a recommendable hotel to have fun with lovers

I have stayed in the hotel for 5 consecutive nights. The room was a family type room on 2nd floor. < Good Points > - The hotel facilities are satisfiable overall considering its room charge - An aircon, a television, and strong wifi signal are especially good. - We can take a shower with warm water anytime with an instantaneous water heater. - The lobby staffs always quickly respond to our clains and serve us kindly. - The lobby staffs respect our privacy and they are not strict to the visitors coming in. - There is a small store inside of the building selling some snacks and meals. - It is easily accessible to Grand Mall, 7-eleven, ATM machines. - Many pretty chicks are walking around here and they also like to come into the hotel with us. < Weak Points > - Poor soundproof system between rooms and lobby. - Toilet bowl sometimes cannot be flushed well. - Toilet door knob is broken and not working. - No telephones in the rooms
Stayed 1 night in Jan 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service
空港についたのが深夜1時だったので、一泊だけど寝るだけなのでこちらを選択。次の日にはリゾートホテルに移動したので、滞在は６時間？もありませんでした。 寝るだけにもってこいのホテルです。 空港からタクシーで１４０ペソ だった気がします。
Stayed 1 night in Dec 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
번화가에서 가까워서 좋음 시장 식당이 가까움 교통이 편리함 생각보다 조용함 직원이 친절함 다 좋음
Stayed 3 nights in Dec 2018

10/10 Excellent

Andreas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good hotel

Good Hotel with friendly staff. I stayed for 1 week and I'm satisfied. I recommend this hotel.
Stayed 2 nights in Dec 2018