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Eloisa Royal Suites

3.5 star property
Business travelers find the perfect evening retreat with regional cuisine and billiards just steps from the office - no need to change out of work clothes

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Photo gallery for Eloisa Royal Suites

Outdoor pool, open 9:00 AM to 9:00 PM, sun loungers - Eloisa Royal Suites (Lapu-Lapu)
Property grounds - Eloisa Royal Suites (Lapu-Lapu)
Reception - Eloisa Royal Suites (Lapu-Lapu)
Buffet - Eloisa Royal Suites (Lapu-Lapu)
Executive Room, 2 Double Beds | Balcony - Eloisa Royal Suites (Lapu-Lapu)
Located in the business district, Eloisa Royal Suites offers a warm welcome with a free roundtrip airport shuttle and helpful staff. Relax at the sauna or unwind by the outdoor pool with sun loungers. You can also stay connected with free in-room WiFi, get active at the gym, or enjoy Regional cuisine at the on-site restaurant.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Superior Room, 2 Single Beds

Superior Room, 2 Single Beds | Memory foam beds, in-room safe, individually decorated, desk

Superior Room, 2 Single Beds

7.4 out of 10
Good
(3 reviews)
  • 17 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Standard Studio, 1 Queen Bed

Standard Studio, 1 Queen Bed | Memory foam beds, in-room safe, individually decorated, desk

Standard Studio, 1 Queen Bed

7.6 out of 10
Good
(17 reviews)
  • City view
  • 17 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Junior Room, 1 King Bed

Junior Room, 1 King Bed | Memory foam beds, in-room safe, individually decorated, desk

Junior Room, 1 King Bed

8.0 out of 10
Very good
(5 reviews)
  • City view
  • 31 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Premier Room, 1 Queen Bed

Premier Room, 1 Queen Bed | Memory foam beds, in-room safe, individually decorated, desk

Premier Room, 1 Queen Bed

7.4 out of 10
Good
(6 reviews)
  • Garden view
  • 15 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Executive Room, 2 Double Beds

Executive Room, 2 Double Beds | Memory foam beds, in-room safe, individually decorated, desk

Executive Room, 2 Double Beds

10.0 out of 10
Exceptional
(1 review)
  • 24 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Double Beds
  • Free WiFi

View all photos for Superior Room, 1 Queen Bed

Superior Room, 1 Queen Bed | Memory foam beds, in-room safe, individually decorated, desk

Superior Room, 1 Queen Bed

8.8 out of 10
Excellent
(9 reviews)
  • 15 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

About the neighborhood

Located in Basak, a neighborhood in Lapu-Lapu, Eloisa Royal Suites is near the airport. SM City Cebu and Ayala Center are worth checking out if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit Jpark Island Waterpark. Jose R. Gullas Halad Museum and Cebu Botanical Garden are also worth visiting. Visit our Lapu-Lapu travel guide
Map
MV Patalinghug Jr. Avenue, Basak, Lapu-Lapu, Cebu, 6015

What's nearby

  • Mactan Export Processing Zone
    Mactan Export Processing Zone
    1 min walk - 0.1 miles
  • The Outlets at Pueblo Verde
    2 min walk - 0.1 miles
  • City Times Square
    8 min walk - 0.5 miles
  • Mactan Town Center
    15 min walk - 0.8 miles
  • Mactan Doctors' Hospital
    4 min drive - 1.4 miles

Getting around

  • Mactan - Cebu Intl. Airport (CEB)
    14 min drive

Restaurants

  • Lobby Lounge
    6 min walk
  • Mang Inasal
    3 min walk
  • Jollibee
    4 min walk
  • Sinangag Station Pueblo Verde
    4 min walk
  • Ribshack
    5 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour free roundtrip airport shuttle on request
  • Free extended parking on site
  • Limited onsite self parking

Food and drink

  • A bar/lounge
  • A restaurant

Things to do

  • Billiards/pool table
  • Children's pool
  • Gym
  • Outdoor pool
  • Sauna
  • TV in common areas

Family friendly

  • Children's pool
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business center
  • Computer station
  • Conference center
  • Meeting room

Outdoors

  • Pool loungers

Spa

  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 3 buildings
  • Banquet hall
  • Built in 2013
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Memory foam mattress

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning
  • Desk
  • Individual decor
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 2 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
Property Registration Number 8641084

We should mention

Pool access available from 9:00 AM to 9:00 PM
No pets and no service animals are allowed at this property
A car is required for transportation to and from this property

Frequently asked questions

Does Eloisa Royal Suites have a pool?

Yes, this property has an outdoor pool and a children's pool. Pool access is from 9:00 AM–9:00 PM.

Is Eloisa Royal Suites pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking and extended parking are free at this property.

What time is check-in at Eloisa Royal Suites?

Check-in begins at 2 PM. Late check-in is available during limited hours.

What time is check-out at Eloisa Royal Suites?

Check-out is at noon.

Does Eloisa Royal Suites provide a shuttle to the airport?

Yes, there's a free airport shuttle that runs on request.

Where is Eloisa Royal Suites located?

Located in Basak, this hotel is steps from Mactan Export Processing Zone and The Outlets at Pueblo Verde. City Times Square and Mactan Town Center are also within 15 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Eloisa Royal Suites Reviews

8.4

Very Good

8.8

Cleanliness

8.0

Location

9.2

Staff & service

8.2

Property conditions & facilities
Rating 10 - Excellent. 470 out of 1006 reviews
Rating 8 - Good. 355 out of 1006 reviews
Rating 6 - Okay. 119 out of 1006 reviews
Rating 4 - Poor. 29 out of 1006 reviews
Rating 2 - Terrible. 33 out of 1006 reviews

Reviews

Verified

10/10 Excellent

Dean Gary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff and food is great. Excellent hotel
Stayed 2 nights in Mar 2026
Verified

8/10 Good

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff, good food, clean rooms
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Dean

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, great food
Stayed 1 night in Apr 2026
Verified

6/10 Okay

Giuseppe

Liked: Cleanliness, staff & service
Disliked: Amenities
Breakfast was good the service was good the pool was closed on Saturday the gym had no staff the pool was table was covered up it seems the whole section had been abandoned and run down
Stayed 3 nights in May 2026
Verified

6/10 Okay

Joana

Liked: Staff & service
Disliked: Amenities
The staff were helpful and accommodating during my stay. However, the front desk staff could be a bit more friendly and welcoming to guests. The room was nice overall, but there was an unpleasant odor in the room, and the toilet bowl in the bathroom had not been properly cleaned upon arrival. The pool was not available to use and was not able to enjoy it, and that was a little disappointing.
Stayed 1 night in Apr 2026
Verified

8/10 Good

Mason

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice room. Shower pressure could be better. Good location and nice airport transfer.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My girlfriend and I really enjoyed our stay here. It was a wonderful time! I enjoyed the breakfast and the access to drinking water in the hall was a huge bonus. The airport pickup was seamless too. I was picked up right as soon as I had gone outside which is very fast.
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Lucien

Liked: Cleanliness, property conditions & facilities
Always happy with this Hotel, the Staff makes it Great.
Stayed 5 nights in Dec 2025
Verified

8/10 Good

Jocelyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are nice and welcoming always greet the guests with a smile. The hotel itself The breakfast buffet is okay and the coffee is not good.
Stayed 2 nights in Feb 2026
Verified

8/10 Good

Neil

Liked: Cleanliness, staff & service, amenities
Beds are nice & comfortable around a pool
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Kevin

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful hotel, friendly staff, used ride to airport.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Margaret

Liked: Cleanliness, staff & service, amenities
Clean room, comfortable bed with tea and coffee. Very helpful staff and included breakfast and transferairport transfer
Stayed 1 night in Jan 2026
Verified

8/10 Good

Neil

Liked: Cleanliness, staff & service, amenities
Lovely cosy hotel with basics in hand .The staff are very welcoming especially when they greet you by your 1st name. Our room is down the path around the pool
Bottom end of hotel by the pool
The twin bedded room ,very nice
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Arseniy

Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff, very nice shower, good location.
Stayed 6 nights in Nov 2025
Verified

8/10 Good

Georgette T

Liked: Cleanliness, staff & service, property conditions & facilities
It was a brief 1 night stay. Didn't get to enjoy other amenities. Overall satisfied and met our basic needs. To have airport shuttle service is a plus. Walking distance to outlet and Gaisano.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Mahonri

Liked: Cleanliness, amenities, property conditions & facilities
Staff was awesome
Stayed 2 nights in Dec 2025
Verified

8/10 Good

Jason

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was okay for a quick stay after flying 28 hours it could have had more options on breakfast buffet but the staff were great and very helpful decent shower could use more lightning in the bathroom
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Liberty

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was satisfied with the services. Thank you
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

David

Liked: Cleanliness, property conditions & facilities
Great staff, very kind and courteous. Room was clean! Everything went very well. To pick one category of what was so great has to be all of the staff! Salamat
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Jose Flores

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place and close to the airport, excellent staff and great breakfast
Stayed 1 night in Feb 2025
Verified

6/10 Okay

Marc

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
The room was clean, friendly staff, but the traffic noise from the street kept us up all night. Not ideal when we have flights to catch.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

marilou

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
i like the free buffet breakfast...the room accomodation is pretty good
Stayed 3 nights in Jul 2025
Verified

8/10 Good

Joel

Liked: Cleanliness, property conditions & facilities
Good budget hotel, clean enough & friendly staff. Swap the powdered milk in rooms & too firm matresses for medium or at least something plusher. Overall good value & close to airport & shops. Heads up...the factory outlets just down the road are a ripoff.
Stayed 9 nights in Dec 2025
Verified

10/10 Excellent

Shawn

Liked: Cleanliness, staff & service, property conditions & facilities
Great pool and clean, my second visit, make sure to visit the coffee shop and the tower to play a game of free pool with city wide rooftop views
Stayed 1 night in Aug 2025
Verified

8/10 Good

Lucien

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have stayed at Eloisa many Times and the place is very clean but the best part about this Hotel is it’s Staff. So Great and Helpful. Johnny
Stayed 3 nights in Sep 2025