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Dulcinea Hotel and Suites

3.0 star property
Art Deco Lapu-Lapu hotel connected to the convention center, steps from Gaisano Island Mall Mactan

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Photo gallery for Dulcinea Hotel and Suites

1 bedroom, Egyptian cotton sheets, memory foam beds, in-room safe
Lobby
Interior
Reception
Lobby

Reviews

7.8 out of 10
Good

Popular amenities

  • Free airport shuttle
  • Breakfast available
  • Room service
  • Laundry
  • Housekeeping
  • 24/7 front desk

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Suite, 1 King Bed

Suite, 1 King Bed | 1 bedroom, Egyptian cotton sheets, memory foam beds, in-room safe

Suite, 1 King Bed

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
HDTV
Egyptian cotton linens
Memory foam bed
Separate bedroom
Designer toiletries
  • 75 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Studio, 1 King Bed, Non Smoking, No Windows

1 bedroom, Egyptian cotton sheets, memory foam beds, in-room safe

Studio, 1 King Bed, Non Smoking, No Windows

Highlights

Soundproofed
Air conditioning
Refrigerator
HDTV
Egyptian cotton linens
Blackout drapes/curtains
Memory foam bed
Separate bedroom
  • 45 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed | 1 bedroom, Egyptian cotton sheets, memory foam beds, in-room safe

Superior Room, 1 King Bed

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
HDTV
Egyptian cotton linens
Memory foam bed
Separate bedroom
Designer toiletries
  • 56 sq m
  • Sleeps 3
  • 1 King Bed

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About the neighborhood

Map
M.L Quezon National Highway, Pajo, Lapu-Lapu, Cebu, 6015

What's nearby

  • Gaisano Island Mall Mactan - 3 min walk - 0.2 miles
  • Lapu-Lapu City Hall - 5 min walk - 0.3 miles
  • Mactan Marina Mall - 3 min drive - 1.4 miles
  • Cebu Yacht Club - 4 min drive - 1.7 miles
  • SM City Cebu - 8 min drive - 4.3 miles

Getting around

  • Mactan - Cebu Intl. Airport (CEB) - 11 min drive

Restaurants

  • ‪Sachi Authentic Japanese Ramen Okonomiyaki - ‬7 min walk
  • ‪McDonald's - ‬4 min walk
  • ‪Banri Noodle House - ‬4 min walk
  • ‪Jollibee - ‬3 min walk
  • ‪Sinangag Station - ‬7 min walk

About this property

Dulcinea Hotel and Suites

Hotel near Gaisano Island Mall Mactan
Located close to Lapu-Lapu City Hall and SM City Cebu, Dulcinea Hotel and Suites provides a free roundtrip airport shuttle, dry cleaning/laundry services, and a snack bar/deli. Stay connected with free in-room WiFi.
Additional perks include:
  • Free self parking
  • Local cuisine breakfast (surcharge), an area shuttle, and luggage storage
  • Tour/ticket assistance, a 24-hour front desk, and newspapers in the lobby
Room features
All guestrooms at Dulcinea Hotel and Suites feature thoughtful touches such as 24-hour room service and air conditioning, in addition to amenities like free WiFi and safes.
Extra amenities include:
  • Egyptian cotton sheets and memory foam beds
  • Rainfall showers, designer toiletries, and bidets
  • 32-inch HDTVs with premium channels
  • Refrigerators, daily housekeeping, and desks

Languages

English, Filipino, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free roundtrip airport shuttle from 6:00 AM to 2:00 AM on request
  • Area shuttle (surcharge)
  • Free self parking on site
  • Limited onsite parking

Food and drink

  • Daily local cuisine breakfast available 7:00 AM to 10:00 AM for a fee: PHP 150 for adults and PHP 150 for children
  • Snack bar/deli

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Upper floors accessible by stairs only

More

  • 1 building
  • 3 floors
  • Art Deco architecture
  • Built in 2009
  • Designated smoking areas

Room amenities

Bedroom

  • Egyptian cotton sheets
  • Memory foam mattress

Bathroom

  • Bidet
  • Designer toiletries
  • Hair dryer
  • Rainfall showerhead
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium digital channels

Food and drink

  • 24-hour room service
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport; to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 7 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for PHP 750.0 per day

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: PHP 1000 per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for local cuisine breakfast: approximately PHP 150 for adults and PHP 150 for children
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: PHP 750.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit

We should mention

This property does not have elevators
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Property is also known as

Dulcinea Hotel
Dulcinea Hotel Lapu Lapu
Dulcinea Lapu Lapu
Dulcinea Hotel And Suites Cebu Island/Mactan Island
Dulcinea Hotel Lapu-Lapu
Dulcinea Lapu-Lapu
Dulcinea Hotel Suites
Dulcinea And Suites Lapu Lapu
Dulcinea Hotel and Suites Hotel
Dulcinea Hotel and Suites Lapu-Lapu
Dulcinea Hotel and Suites Hotel Lapu-Lapu

Frequently asked questions

Is Dulcinea Hotel and Suites pet-friendly?

No, pets are not allowed at this property.

How much is parking at Dulcinea Hotel and Suites?

Self parking is free at this property.

What time is check-in at Dulcinea Hotel and Suites?

Check-in start time: 2:00 PM; Check-in end time: midnight. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours.

What time is check-out at Dulcinea Hotel and Suites?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Does Dulcinea Hotel and Suites provide a shuttle to the airport?

Yes, there's a free airport shuttle that runs 6:00 AM–2:00 AM on request.

Where is Dulcinea Hotel and Suites located?

Located in the heart of Lapu-Lapu, this hotel is within a 5-minute walk of Gaisano Island Mall Mactan and Lapu-Lapu City Hall. SM City Cebu and Magellan's Cross are also within 6 mi (10 km).

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Dulcinea Hotel and Suites Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 89 out of 350 reviews
Rating 8 - Good. 164 out of 350 reviews
Rating 6 - Okay. 65 out of 350 reviews
Rating 4 - Poor. 20 out of 350 reviews
Rating 2 - Terrible. 12 out of 350 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

7.2/10

Amenities

7.4/10

Property conditions & facilities

Reviews

4/10 Poor

Martin

Disliked: Staff & service

No wifi

Hotel advertises wifi but has none. They have changed to a quarantine hotel and attempted to refuse to honor reservation. We had to be very insistent
Stayed 2 nights in Jan 2021

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2020

10/10 Excellent

Verified traveler

Stayed 4 nights in Dec 2020

10/10 Excellent

Verified traveler

Stayed 2 nights in Jul 2020

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Emergency Stay.

It was an emergency stay and they took good care of my parents. They returned from the US after many attempts and as soon as they arrived in Cebu it was locked down.
Stayed 4 nights in Jun 2020

8/10 Good

Marc

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Enjoyed my stay here.

Quaint hotel with friendly staff. Not the easiest place to find as it's set back from the road and located on the second floor. Still, once there enjoyed the stay and had no problems whatsoever.
Stayed 1 night in Mar 2020

10/10 Excellent

NECITO JR.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2020

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service
No elevator. Staff was great breakfast great. Good rates. 10 minute from airport
Stayed 1 night in Feb 2020

8/10 Good

Verified traveler

Liked: Staff & service
Close to all amenities like restaurants, malls, and entertainment areas.
Stayed 1 night in Feb 2020

8/10 Good

Emmanuel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
À côté de l’aéroport et du shopping
Stayed 1 night in Feb 2020

10/10 Excellent

Verified traveler

Liked: Cleanliness
Stayed 1 night in Jan 2020

4/10 Poor

Verified traveler

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Difficult to find. Room was specious and clean but offered no view. Breakfast is a choice of two meal, no buffet. No amenities except foe for airport shuttle. Bathroom is slippery if wet and its a high step to get in and out of the tub. If i knew what the hotel looked like crim the outide i would have booked elsewhere. There is construction going on all hours of the night and a night club is near by so forget about sleeping at night.
Stayed 2 nights in Jan 2020

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Need elevetor
Stayed 1 night in Jan 2020

8/10 Good

JSalvador, Maryland

It was not a perfect stay but I have nothing to complaint about. If there were any flows these are situations that you experience in any 5-star hotel. Staff were polite helpful and courteous. Even the shuttle driver was very helpful. Kudos to you guys.
Stayed 1 night in Jan 2020

8/10 Good

kazuhisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

コスパ合格

ホテルは少し古いがスタッフの対応も良く道路側にも拘らずしずかでした。マーケットもすぐそばで近くの日本料理屋（日本人オーナー）の店はよかったです。コスパは良好です。
Stayed 2 nights in Jan 2020

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
리조트 체크아웃 후 시내 갔다가 시간이 붕 떠서 이용했는데요 새벽비행기라 조식 이용은 못하고 나와 아쉬웠지만 방에서 편하게 쉬다가 공항까지 차로 태워다주셔서 여행 마지막날을 피곤하지 않게 보낼 수 있었습니다. 공사중인 건물에 가려서 호텔이 잘 안 보여서 찾느라 조금 고생. 세부공항에서 가까워 잠시 이용할 용도로는 저렴하고 괜찮았어요. 프론트와 객실은 3층에 있더군요.
Stayed 1 night in Nov 2019

2/10 Terrible

NeverGoThisHote

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Worst Hotel,Never go, eventhough you donot any no-show notice you must pay all booking days charge fee. Also This Hotel staffs are very selfish and not kind. If you have a look at the lapilapu area hotel, remember my exprience~!! You will really regret, if you choose this hotel~
Stayed 5 nights in Dec 2019

6/10 Okay

Olivia

Stayed 1 night in Jan 2020

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
The Staff was very nice and helpfull. Nice location for spending some nights close to the airport.
Stayed 3 nights in Dec 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2019

8/10 Good

Verified traveler

Stayed 1 night in Dec 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Late arrival

The hotel is not far from the airport, it's just pity that we arrived very late as the passport control in the Cebu airport took us almost 3 hours so we had to take the texi there by ourselves (There supposed to have the pick-up service). The next day morning they did provide the drop-off service to the airport. The breakfast was delivered to the room, it was delicious.
Stayed 1 night in Nov 2019

10/10 Excellent

Bob

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

great stay.

Great place to stay. Clean, great service, friendly staff.
Stayed 2 nights in Nov 2019

6/10 Okay

Paul

Stayed 1 night in Nov 2019

8/10 Good

hiroyuki

Liked: Cleanliness, property conditions & facilities, room comfort

見た目より中身

外見は良くないが、中の部屋は大変キレイです。
Stayed 1 night in Nov 2019