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Lao Cai Royal Hotel

Property class: 4

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Photo gallery for Lao Cai Royal Hotel

A grand hotel lobby with a central chandelier, a reception desk, and a decorative floor pattern. - Lao Cai Royal Hotel (Lao Cai)
A multi-story hotel with illuminated signage and a prominent entrance. - Lao Cai Royal Hotel (Lao Cai)
A spacious hotel lobby with a long reception desk, elegant chandeliers, and a view of the city through large windows. - Lao Cai Royal Hotel (Lao Cai)
A formal dining area with rows of wooden tables and chairs, chandeliers, and a large window with a view. - Lao Cai Royal Hotel (Lao Cai)
A hotel room with a large bed, a desk, a TV, and a view of the city. - Lao Cai Royal Hotel (Lao Cai)
A nightclub, a poolside bar, and a free daily manager's reception are just a few of the amenities provided at Lao Cai Royal Hotel. Treat yourself to a Thai massage or reflexology at the onsite spa. Enjoy the 24-hour gym, as well as activities like snorkeling. Stay connected with free in-room WiFi, and guests can find other amenities such as a terrace and a shopping mall on site.

Reviews

4.0 out of 10

Popular amenities

  • Pool
  • Spa
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning

Embrace the magic of Mexico

AARP members, save 30% or more on select Mexican hotels. Book between November 10 and November 16, 2026. Travel by 30 December, 2027.

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Deluxe Room, 1 King Bed

A hotel room with a large bed, a desk, a flat-screen TV, and a window with a view of the city.

Deluxe Room, 1 King Bed

  • Mountain view
  • 38 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Twin Room

A hotel room with two beds, a sitting area with a chair, a desk, and a television.

Deluxe Twin Room

  • River view
  • 38 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Double or Twin Room

A hotel bedroom with a large bed, a vanity with a mirror, and a door leading to another room.

Superior Double or Twin Room

  • Mountain view
  • 32 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Large Twin Bed and 1 Twin Bed

About the neighborhood

Located in Lao Cai, Lao Cai Royal Hotel is connected to a shopping center. Hekou Customs Site and Gushan Cave Ancient Site are local landmarks, and some of the area's activities can be experienced at Cable Car Station Sapa and Silver Waterfall. Visit our Lao Cai travel guide
Map
So 86, Duong Duyen Hai, Phuong Duyen Hai, Lao Cai, Lao Cai

What's nearby

  • A town with a central lake surrounded by colorful buildings and lush greenery, with mountains in the background.
    Sapa Lake
    48 min drive - 28.1 miles
  • A mountainous landscape with a temple and a bridge.
    Sa Pa Square
    49 min drive - 28.6 miles
  • Hekou Customs Site
    17 min walk - 0.9 miles
  • Thuy Hoa Park
    17 min walk - 0.9 miles
  • Sapa Market
    47 min drive - 27.7 miles

Getting around

  • Lao Cai Train Station
    9 min drive

Restaurants

  • 鱼包鲍小卷筒
    4 min drive
  • Nhà Hàng Suối Cốc
    8 min drive
  • nha hang a ho
    9 min walk
  • Terminus Restaurant
    4 min drive
  • Sapa Diem Hen
    6 min drive

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Train station shuttle on request
  • Free bus station shuttle
  • Shopping center shuttle (surcharge)
  • Limo/town car service
  • Free self parking on site
  • Free covered valet parking on site
  • Wheelchair-accessible parking available
  • Onsite parking options include a carport

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Coffee and tea in common areas
  • Couples/private dining
  • Free daily manager's reception
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Bicycle cleaning area
  • Bicycle repair station
  • Bicycle storage
  • Billiards/pool table
  • Children's pool
  • Free bicycle rentals
  • Full-service spa
  • Indoor pool
  • Karaoke
  • Nightclub
  • Outdoor pool
  • Pachinko
  • Sauna
  • Shopping mall
  • Snorkeling

Family friendly

  • Baby bath
  • Children's dinnerware
  • Children's pool
  • In-room babysitting (surcharge)
  • Indoor pool
  • Laundry facilities
  • Mini-fridge
  • Outdoor pool
  • Separate in-room dining area
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 6,458 square feet of conference space
  • Computer station

Outdoors

  • Barbecue grill
  • Firepit
  • Garden
  • On the riverwalk
  • Outdoor furniture
  • Terrace

Full-service spa

  • 2 treatment rooms
  • Couples treatment rooms
  • Hot stone massages
  • Hot tub
  • Prenatal massages
  • Reflexology
  • Sauna
  • Separate men/women areas in public bath
  • Spa open daily
  • Steam room
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Doorbell and phone notification
  • Elevator
  • Handrails in stairways
  • Phone accessibility kit
  • Sign language-capable staff
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchairs on site

More

  • 1 building
  • 10 floors
  • Built in 2016
  • Designated smoking areas (fines apply)
  • Living plant wall

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Memory foam mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 46-inch flat-screen TV with premium satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Electric kettle
  • Free bottled water
  • Mini-fridge
  • Minibar
  • Restaurant dining guides
  • Separate dining area

More

  • Air conditioning
  • Desk
  • Heating
  • Laptop workspace
  • Phone
  • Reusable coffee/tea filters
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for VND 200000.0 per day
Cribs (infant beds) are not available

Property payment types

  • JCB International
  • Mastercard
  • Visa

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: VND 500000 per person, per day

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: VND 1500000 per vehicle (one-way, maximum occupancy 1)
  • Airport shuttle fee per child: VND 700000 (one-way)
  • Rollaway bed fee: VND 200000.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Long-term renters welcome
Safety features at this property include a fire extinguisher

We should mention

Pool access available from 7:00 AM to 7:00 PM
Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
A fee for a mandatory Christmas Eve gala dinner is included in the total price displayed for stays on December 24
A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on December 31
A fee for a mandatory Valentine's Day gala dinner is included in the total price displayed for stays on February 14
No pets and no service animals are allowed at this property
A car is recommended for transportation to and from this property

Frequently asked questions

Does Lao Cai Royal Hotel have a pool?

Yes, this property has an indoor pool, an outdoor pool, and a children's pool. Pool access is from 7:00 AM–7:00 PM.

Is Lao Cai Royal Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking and valet parking are free at this property.

What time is check-in at Lao Cai Royal Hotel?

Check-in start time: 2 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Lao Cai Royal Hotel?

Check-out is at noon.

Does Lao Cai Royal Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of VND 1500000 per vehicle applies.

Where is Lao Cai Royal Hotel located?

Situated on the riverwalk, this spa hotel is within a 15-minute walk of Thuy Hoa Park and Hekou Customs Site. Den Mau Temple and China-Vietnam Border Crossing are also within 2 mi (3 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Lao Cai Royal Hotel Reviews

4.0

7.4

Cleanliness

4.0

Location

3.4

Staff & service

6.0

Property conditions & facilities
Rating 10 - Excellent. 0 out of 3 reviews
Rating 8 - Good. 0 out of 3 reviews
Rating 6 - Okay. 1 out of 3 reviews
Rating 4 - Poor. 1 out of 3 reviews
Rating 2 - Terrible. 1 out of 3 reviews

Reviews

Verified review

4/10 Poor

Liked: Cleanliness
None of the listed amenities actually exist. No pool. No spa. Horrible location way out on the edge of town. On the positive side, the girl at the front desk was very helpful. She helped me get a train ticket out of Lao Cai. I was going to stay three nights but left after one. Also the bed was nice and comfortable after a few weeks of hard traveling. Oh, and there was supposed to be a free breakfast but there was no cook so it consisted of a cup of really bad cold coffee. Unless you just want a cozy room to crash for a night. Do not book this hotel.
Stayed 2 nights in Mar 2026
Verified review

6/10 Okay

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Kokemus Lao Caissa

Kun kirjauduimme hotelliin he väittivät ensi että minulla ei ole varausta. Tämän jälkeen ku löydettiinkin minun varaus he sanoivat että pahoittelut että he ovat jo täynnä. Ja koska en ole maksanut hotelli huonettani niin en voi jäädä tänne. No sitten kun he tajusivat että minä olin jo maksanut kaiken löytyi vihdoinkin huone meille. Kaikesta vaikeaa tekee se että työntekijöistä kukaan ei puhu sanaakaan englantia. Henkilökunnan olisi hyvä muistaa että he ovat palvelu-alalla. Älä odota että saat edes tervehdystä kun kävelet aulan ohitse. Ehkä kyse on vain kielitaidon puutteesta ja uskalluksesta mutta kyllä nyt jotenkin pitää tervehtiä kun asiakas tulee hotelliinne sisälle. Kukaan ei ilmoittanut meille että moneltako aamupala alkaa ja loppuu. Menimme 09:05 ja meille sanottiin vihaisesti että aamupala on jo loppunut. Toisena aamuna pääsimme aamupalalle kun tiesimme että se tarjoillaan 09:00 asti. Menimme paikalle 08:55 ja saimme ruokaa. Aamupala on ihan ok. Hedelmiä, kahvia, phokeittoa. Pyydettäessä henkilökunta paistaa sinulle kananmunan. Kokonaisuutena 3/5 Hyvä hintalaatusuhde. Huone oli kiva.
Stayed 2 nights in Nov 2023
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Oct 2018