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Aparthotel

BIG HOTEL LÀO CAI

4.5 star property
Luxury aparthotel with a full-service spa and free valet parking

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Photo gallery for BIG HOTEL LÀO CAI

Front of property
Body treatments, aromatherapy, hot stone massages, body scrubs, facials
Front of property
Reception
Deluxe Double Room Single Use | Individually decorated, individually furnished, desk, laptop workspace

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Kitchen
  • Spa
  • Outdoor Space
  • Parking included
  • Housekeeping
  • 24/7 front desk

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Superior Single Room

Superior Single Room | Individually decorated, individually furnished, desk, laptop workspace

Superior Single Room

Highlights

Yard
Balcony
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Refrigerator
Blackout drapes/curtains
  • Studio
  • 1 bathroom
  • Sleeps 2
  • 1 King Bed

View all photos for Family Double Room

Family Double Room | Individually decorated, individually furnished, desk, laptop workspace

Family Double Room

Highlights

Yard
Balcony
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Refrigerator
Blackout drapes/curtains
  • Studio
  • 1 bathroom
  • Sleeps 6
  • 2 King Beds

View all photos for Deluxe Double Room Single Use

Deluxe Double Room Single Use | Individually decorated, individually furnished, desk, laptop workspace

Deluxe Double Room Single Use

Highlights

Yard
Balcony
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Refrigerator
Blackout drapes/curtains
  • Studio
  • 1 bathroom
  • Sleeps 3
  • 1 King Bed

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About the neighborhood

Map
503 Ð. Hoàng Liên, Lao Cai, Lào Cai, 330000

What's nearby

  • Thuy Hoa Park - 3 min drive - 1.9 miles
  • Hekou Customs Site - 3 min drive - 1.9 miles
  • China-Vietnam Border Crossing - 3 min drive - 2.1 miles
  • Den Mau Temple - 3 min drive - 2.1 miles
  • Sapa Lake - 26 min drive - 18.8 miles

Getting around

  • Lao Cai Train Station - 5 min drive

Restaurants

  • ‪Hai Nhi Restaurant - ‬2 min drive
  • ‪Vietemotion Cafe & Restaurant Lao Cai - ‬2 min drive
  • ‪Nhà Hàng Hồng Long - ‬16 min walk
  • ‪Hai Yen Restaurant - ‬3 min drive
  • ‪Terminus Restaurant - ‬2 min drive

About this property

BIG HOTEL LÀO CAI

Luxury aparthotel with a full-service spa and free valet parking
This aparthotel features a full-service spa, spa services, and concierge services. Free WiFi in public areas and free valet parking are also provided. Additionally, a 24-hour front desk and tour/ticket assistance are onsite. Each apartment provides a sitting area and a refrigerator, plus free WiFi and a balcony. Added amenities include a private yard, a microwave, and a rainfall shower. Change of towels is available on request.
BIG HOTEL LÀO CAI offers 20 accommodations, which are accessible via exterior corridors and feature slippers and shared/communal kitchens. Rooms open to balconies. These individually decorated and furnished accommodations have separate sitting areas. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include rainfall showerheads and toothbrushes and toothpaste.

Guests can surf the web using the complimentary wireless Internet access (speed: 500+ Mbps (good for 6+ people or 10+ devices)). Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Guests can indulge in a pampering treatment at the aparthotel's full-service spa, JOLLY SPA. Services include hot stone massages, facials, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is open daily.

Languages

Chinese (Mandarin), English, Vietnamese

Property amenities

Pool/Spa

  • Aromatherapy
  • Body scrubs
  • Facials
  • Full-service spa
  • Hot stone massages
  • Reflexology

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking
  • Free valet parking on site
  • Onsite parking includes off-street options

Food and drink

  • Cleaning supplies
  • Cookware, dishware, and utensils
  • Microwave
  • Paper towels
  • Refrigerator
  • Shared kitchen access

Bathroom

  • Rainfall showerhead
  • Slippers
  • Toothbrush and toothpaste
  • Towels provided

Living spaces

  • Separate sitting area

Outdoor areas

  • Balcony
  • Yard

Work spaces

  • Laptop workspace

Pets

  • No pets allowed

Suitability/Accessibility

  • Hardwood flooring in room
  • No elevator
  • Designated smoking areas

Services and conveniences

  • 24-hour front desk
  • Blackout drapes
  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Iron/ironing board
  • Lockers
  • Mobile key entry
  • Phone
  • Restaurant dining guides
  • Tour and ticket assistance

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 20 units
  • Access via exterior corridors
  • Bed sheets changed on request
  • Cleaning products are eco-friendly
  • Individual decor
  • Individual furnishings
  • Soundproofing
  • Towels (changed on request)

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Late check-in subject to availability
Late check-in fee for check-in between 6:00 PM and midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Property payment types

Important information

Optional extras

  • Late check-in fee for check-in between 6:00 PM and midnight

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Property is also known as

BIG HOTEL LÀO CAI Lao Cai
BIG HOTEL LÀO CAI Aparthotel
BIG HOTEL LÀO CAI Aparthotel Lao Cai

Frequently asked questions

Is BIG HOTEL LÀO CAI pet-friendly?

No, pets are not allowed at this property.

How much is parking at BIG HOTEL LÀO CAI?

Valet parking is free at this property; nearby parking is also free.

What time is check-in at BIG HOTEL LÀO CAI?

Check-in start time: 2:00 PM; Check-in end time: midnight. Late check-in is available from 6:00 PM–midnight for a fee.

What time is check-out at BIG HOTEL LÀO CAI?

Check-out is at noon.

Where is BIG HOTEL LÀO CAI located?

Situated in Lao Cai, this luxury aparthotel is within 3 mi (5 km) of Hekou Customs Site, Thuy Hoa Park, and Den Mau Temple. China-Vietnam Border Crossing is 2.2 mi (3.6 km) away. Lao Cai Train Station is 25 minutes by foot.

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BIG HOTEL LÀO CAI Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 2 out of 3 reviews
Rating 8 - Good. 1 out of 3 reviews
Rating 6 - Okay. 0 out of 3 reviews
Rating 4 - Poor. 0 out of 3 reviews
Rating 2 - Terrible. 0 out of 3 reviews

10/10

Cleanliness

9.0/10

Amenities

10/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

John

Liked: Cleanliness, property conditions & facilities, communication
Comfortable bed, good bathroom, helpful staff, and overall great value for the money.
Stayed 2 nights in Mar 2025

10/10 Excellent

Loi

Liked: Cleanliness, amenities, property conditions & facilities, communication
Clean and modern facility. Friendly staff. Reasonable price.
Stayed 2 nights in Feb 2024

8/10 Good

inchul

Liked: Cleanliness, amenities, room comfort, communication
Stayed 1 night in Nov 2024