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Residence Inn Lansing West

Property class: 3

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Photo gallery for Residence Inn Lansing West

A modern bar area with a brick fireplace, large TV, and comfortable seating. - Residence Inn Lansing West (Lansing)
A reception desk with a digital display, a clock, and a vase with a plant. - Residence Inn Lansing West (Lansing)
A hotel room with a sofa, a dining table with chairs, a TV mounted on the wall, and a bed in the background. - Residence Inn Lansing West (Lansing)
A compact hotel room with a living area, kitchenette, and a dining space. - Residence Inn Lansing West (Lansing)
An outdoor patio with seating and a grill area, enclosed by a white fence and featuring two large umbrellas. - Residence Inn Lansing West (Lansing)
Take advantage of free to-go breakfast, a terrace, and dry cleaning/laundry services at Residence Inn Lansing West. Stay connected with free in-room WiFi, and guests can find other amenities such as a fireplace in the lobby and a 24-hour gym.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pet friendly
  • Parking included
  • Free WiFi
  • Air conditioning
  • Gym

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Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Suite, 1 Bedroom

A compact kitchen with wooden cabinets, a microwave, a refrigerator, a dishwasher, and a dining table with chairs.

Suite, 1 Bedroom

7.0 out of 10
Good
(8 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, 1 King Bed with Sofa bed

A compact kitchen with wooden cabinets, a microwave, a refrigerator, a dishwasher, and a dining table with chairs.

Studio, 1 King Bed with Sofa bed

9.8 out of 10
Exceptional
(13 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom (Mobility/Hearing Accessible, Tub)

A modern kitchen with stainless steel appliances, wooden cabinets, and a dining area with orange chairs and a table set for two.

Suite, 1 Bedroom (Mobility/Hearing Accessible, Tub)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, 1 King Bed with Sofa bed (Mobility/Hearing Accessible, Tub)

A compact hotel room with a living area, kitchenette, and a dining space.

Studio, 1 King Bed with Sofa bed (Mobility/Hearing Accessible, Tub)

8.0 out of 10
Very good
(1 review)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 2 Bedrooms (Mobility/Hearing Access, Roll-In Shwr)

A modern kitchen with stainless steel appliances, wooden cabinets, and a dining area with orange chairs and a table set for two.

Suite, 2 Bedrooms (Mobility/Hearing Access, Roll-In Shwr)

  • Sleeps 6
  • 2 Double Beds

View all photos for Suite, 2 Bedrooms

A compact kitchen with wooden cabinets, a microwave, a refrigerator, a dishwasher, and a dining table with chairs.

Suite, 2 Bedrooms

8.4 out of 10
Very good
(7 reviews)
  • Sleeps 6
  • 2 Double Beds

About the neighborhood

Located in Waverly, a neighborhood in Lansing, Residence Inn Lansing West is in a shopping district. Michigan History Museum and Telephone Pioneer Museum are cultural highlights, and some of the area's landmarks include Rogers-Carrier House and Herrmann House. Looking to enjoy an event or a game while in town? See what's happening at Jackson Field or Breslin Center. Spend some time exploring the area's activities, including golfing. Visit our Lansing travel guide
Map
922 Delta Commerce Drive, Lansing, MI, 48917

What's nearby

  • A large neoclassical building with a prominent dome and columns, surrounded by well-maintained lawns and trees.
    Michigan State Capitol
    12 min drive - 11.1 miles
  • A sculpture of a face with gears, a building with large windows, and a sign indicating 11 ft 0 in clearance.
    Lansing Center
    12 min drive - 11.3 miles
  • Horrocks Farm Market
    8 min walk - 0.5 miles
  • Lansing Mall
    3 min drive - 1.8 miles
  • Eastwood Towne Center
    15 min drive - 18.3 miles

Getting around

  • East Lansing Station
    13 min drive
  • Lansing, MI (LAN-Capital Region Intl.)
    10 min drive

Restaurants

  • Chick-fil-A
    3 min drive
  • Horrock's Wine Bar
    10 min walk
  • McDonald's
    5 min walk
  • McDonald's
    3 min drive
  • Culver's
    3 min drive

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free on-the-go breakfast
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour gym

Family friendly

  • In-room crib
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • In-room sofa bed
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Separate in-room dining area
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service

Business services

  • 24-hour business center

Outdoors

  • Barbecue grill
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Doorbell and phone notification
  • Elevator
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Transfer shower
  • Visual fire alarm
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 3 floors
  • Built in 1997
  • Double-glazed windows
  • Fireplace in lobby
  • Rooftop garden
  • Smoking not allowed

Room amenities

Bedroom

  • Double sofa bed
  • Free crib
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • 2 private bathrooms
  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 43-inch LCD TV with premium cable channels
  • Netflix
  • Streaming services

Food and drink

  • Cleaning supplies
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Freezer
  • Full-sized refrigerator/freezer
  • Ice maker
  • Kitchen
  • Microwave
  • Paper towels
  • Separate dining area
  • Stovetop
  • Toaster

More

  • Air conditioning
  • Desk
  • Heating
  • Iron/ironing board
  • Phone
  • Separate sitting area
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities or services will be unavailable from October 28 2026 to December 31 2026 (dates subject to change):
  • Fitness facilities

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 100.00 per accommodation, per stay
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 10.0 per night
Free cribs are available on request at the property

Property payment types

  • American Express
  • Diners Club
  • Discover
  • JCB International
  • Mastercard
  • Visa

Important information

Optional extras

  • Pet fee: USD 100.00 per accommodation, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Is Residence Inn Lansing West pet-friendly?

Yes, pets are allowed at this property. There's a fee of USD 100.00 per accommodation, per stay. Service animals are exempt from fees.

How much is parking?

Self parking is free at this property.

What time is check-in at Residence Inn Lansing West?

Check-in start time: 3:00 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Residence Inn Lansing West?

Check-out is at noon.

Where is Residence Inn Lansing West located?

Located in Waverly, this hotel is within 2 mi (3 km) of Horrocks Farm Market, Lansing Mall, and Regal Lansing Mall. Hawk Meadow Park is 2.5 mi (4 km) away.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Residence Inn Lansing West Reviews

8.0

Very Good

8.4

Cleanliness

8.6

Location

8.6

Staff & service

8.0

Property conditions & facilities
Rating 10 - Excellent. 125 out of 270 reviews
Rating 8 - Good. 80 out of 270 reviews
Rating 6 - Okay. 26 out of 270 reviews
Rating 4 - Poor. 15 out of 270 reviews
Rating 2 - Terrible. 24 out of 270 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean and newly renovated which was a plus. I have stayed at this property a few times and it's always a good experience.
Stayed 1 night in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
The staff and customer service were excellent, everyone was very friendly, professional and very helpful..the room was nice and clean, bed and pullout sofa bed were very comfortable..the only reason I gave a low star rating was because, some of the charging ports in the bedroom did not work, and none of the phones worked, we let front desk know, they were gonna take care of the problem, but they never did. The breakfast was good, but it seemed to get cold fast..
Stayed 6 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Very nice staff, really clean, enjoyed my stay.
Stayed 1 night in Jun 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff was extremely friendly
Stayed 1 night in Sep 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Room was clean and quiet
Stayed 1 night in Sep 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I don't sleep well away from home... at this hotel I sleep GREAT!! Love the comforts of home in the rooms. Great staff, very clean, and breakfast is always a delight! Love this place
Stayed 1 night in Oct 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our stay was great...and the suite was very clean! Our breakfast was tasty but could have been hotter.. the front desk service and breakfast service was excellent!
Stayed 1 night in Sep 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good experience overall.

Quiet, clean, well managed breakfast, staff was very friendly. Hotel is a little dated, but would stay there again.
Stayed 1 night in Sep 2025
Verified review

10/10 Excellent

Liked: Staff & service
The staff was amazing
Stayed 3 nights in Apr 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great, welcome nice gifts. Good service.
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was awesome 👍
Stayed 1 night in Feb 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked that it was an easy check-in. Staff was friendly and the room was clean. The halls were clean and smelled good as well as the elevator. The free breakfast was a plus. Good experience.
Stayed 2 nights in Nov 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is phenomenal. Overcomes the old decor and the need to remodel. Can’t praise the staff enough.
Stayed 1 night in Mar 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
This facility has some of the best staff that I have ever encountered. Everyone was so very kind, respectful, helpful and overall, just wonderful!! Please do some renovations to the rooms, pool, and hotel. This is such a wonderful place and the only one I can find with 2 bedroom suites! Please PRAISE the staff!!
Stayed 7 nights in Apr 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place to stay in Lansing

This hotel is wonderful!! We only stayed one night, but if I were to stay for multiple days, this is the place to stay! It has a full, functioning kitchenette (complete with dining area), couch/living room space and a separate bedroom. I especially loved the fact that the mirror /sink were outside of the toilet/bath room, allowing for residents to use the bath facilities without having to wait for their partners to do make-up/hair etc. The welcoming and extremely friendly staff were also an added bonus. I will definitely be staying here again the next time I travel through Lansing.
Stayed 1 night in Oct 2024
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Everything was excellent with the exception of being unable to use the pullout sofa bed. The matress on it was dirty, stained and smelled. Everything else was perfect best stay so far.
Stayed 3 nights in Jun 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities

Would stay again

The room had a lot of space and amenities. The carpet had some tears in it showing use. He said the bed was not comfortable, but she slept great. The hot tub was out of order and that was disappointing.
Stayed 1 night in Dec 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Enjoyed the room I was in, however, the tub keep fulling up each time I had a shower. But other than that I enjoyed my overall stay
Stayed 2 nights in Jul 2023
Verified review

6/10 Okay

Liked: Staff & service
The carpet had many stains. Breakfast was limited and cold food. The place needs updating but was ok. Staff was attentive to the not having room keys issue. They had to let everyone in to rooms over 24 hours.
Stayed 2 nights in Aug 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Weekend get away

The staff was extremely nice and helpful. Our room was perfect, clean and spacious. Saturday morning breakfast was great but Sunday, was not. They only had small plates out and the eggs and sausage tasted fake. My only room complaint would be to get better bed pillows. They felt like they were just pillowcases stuffed with stuffing. Not firm or comfortable. Otherwise, we will be back.
Stayed 2 nights in Feb 2024
Verified review

4/10 Poor

Disliked: Cleanliness, amenities, property conditions & facilities
Great front desk employee. Booked a 2 bedroom and said it wasn’t available when I got there. Very kind front desk employee gave me 2 one bedrooms right next to each other. Got to the room and it had a clean air machine going and an awful smell. Switched to two other rooms next to each other that smelled like curry but no other rooms to move to. Wish I would have just left. Hotel is very dated and there are even soft spots in the floor on the 2nd floor hallways that were very scary, ice machine didn’t work, hot tube closed. 👎👎
Stayed 1 night in Jun 2025
Verified review

6/10 Okay

Liked: Staff & service
Disliked: Property conditions & facilities
The staff at Residence Inn were amazing. Very professional, accommodating, friendly and attentive. They are honestly the best thing about the place. From pictures and other guest reviews.. it’s not entirely accurate the condition of the property. It is in due for renovations, the owners mentioned it when I bumped into them at the end of my stay. The towel rod fell down multiple times in the bathroom, the bedroom’s black out curtain were ripped with the entire panel gone… it surprises me that they will leave it like that for guest. The property is smoke free, however the first room received smelled like fresh cigarette smoke, not from a guest that checked out earlier before. Very concerning considering that the cleaning of the room was just completed by staff while we waited to check in. The staff were quick to resolve and relocate us which was greatly appreciated. The rooms also smelled musty like there is poor circulation/ventilation. Overall an average property, looked way better in pictures because in person it did not look the same. The staff were amazing and the best part about it.
Verified review

2/10 Terrible

Liked: Staff & service
Disliked: Cleanliness
I called ahead to request an early check-in and was told it wouldn’t be a problem. But when I arrived at the expected time, the room wasn’t ready. I could deal with that, but what happened next was absolutely disgusting. When I finally got to our assigned room at 2 a.m., the door was wide open like anyone could just walk in. Inside, the bed had no sheets, the bedding was filthy like someone had slept there before without changing anything, and every drawer and cupboard was left open. It felt like walking into a nightmare of filth and neglect. This is beyond unacceptable—it’s a serious health hazard. I immediately reported this to Danie at the front desk, who was incredibly helpful and understanding. She listened carefully, apologized sincerely, and quickly arranged for us to be moved to clean rooms. Her kindness and professionalism were the only bright spots in this awful situation. Then, after barely five hours of restless, gross sleep, someone else tried to get into our room, claiming it was theirs. This level of chaos and disregard for basic hygiene and security is appalling. The reason I originally booked a 2-bedroom suite was because I had a younger female with me so we could stay together for safety and comfort. But when we got moved to new rooms, she had to be separated, and then someone actually opened her door trying to get in. That made the whole situation even more unsettling and stressful.
Stayed 1 night in Sep 2025
Verified review

6/10 Okay

Liked: Staff & service
I never like to complain when I am less than satisfied with a service or visit to an establishment. I try to give the benefit of the doubt because I do not know the underlying circumstances that happened prior to my service. However, there were so many issues since we checked in that I need to at least mention them without placing blame or accusing anyone of poor service. Let me stress that the staff was wonderful in addressing these issues and I know they were not at fault. Some of the issues were: a toilet that kept running (I fixed it myself, it was a chain that had dropped to the bottom of the tank), the main door to the hall would not close as the latch was installed backwards (maintenance was prompt in fixing this and the toilet issue), there were blood stains on the carpet in one bathroom, the fireplace did not work (it was summer so we let this pass). Overall, the stay was still nice despite these issues and the staff was very attentive to our needs. Lastly, however, we were on our way to checkout with my sister and 3 grandkids, when the elevator door slammed shut with us in there just as my sister walked out. It was a stressful 10 minutes or less as they tried to get the door to open. All were fine if not a little frazzled. We were there for two days and nights and did enjoy our stay. However, it is doubtful we will return.
Stayed 2 nights in Jun 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Admittedly the property is under renovation but there was no disruption to our stay. I was in a newly remodeled studio and it was great. I would definitely stay here again. The front desk was so helpful and polite.
Stayed 1 night in Sep 2026