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Holiday Inn Lancaster by IHG

4.0 star property
Riverwalk hotel with a full-service spa and a health club

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Photo gallery for Holiday Inn Lancaster by IHG

Spa
Exterior
Daily English breakfast (GBP 16.95 per person)
Garden
Exterior

Popular amenities

Room options

Available filters for rooms
Showing 12 of 12 rooms

View all photos for Standard Room, 1 Double Bed, Accessible

1 bedroom, desk, iron/ironing board, travel crib

Standard Room, 1 Double Bed, Accessible

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Separate bedroom
Private bathroom
Hair dryer
Eco-friendly toiletries
Coffee/tea maker
  • 29 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 2 Twin Beds

1 bedroom, desk, iron/ironing board, travel crib

Standard Room, 2 Twin Beds

8.6 out of 10
Excellent
(9 reviews)

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Separate bedroom
Private bathroom
Hair dryer
Eco-friendly toiletries
Coffee/tea maker
  • 29 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Premium Double or Twin Room

1 bedroom, desk, iron/ironing board, travel crib

Premium Double or Twin Room

7.4 out of 10
Good
(3 reviews)

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Separate bedroom
Private bathroom
Eco-friendly toiletries
Bathrobes
Hair dryer
  • 29 sq m
  • Sleeps 2
  • 1 Twin Bed OR 2 Twin Beds

View all photos for Premium Room, 2 Twin Beds

1 bedroom, desk, iron/ironing board, travel crib

Premium Room, 2 Twin Beds

8.0 out of 10
Very good
(1 review)

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Separate bedroom
Private bathroom
Hair dryer
Eco-friendly toiletries
Coffee/tea maker
  • 29 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Double or Twin Room

Standard Double or Twin Room | 1 bedroom, desk, iron/ironing board, travel crib

Standard Double or Twin Room

8.6 out of 10
Excellent
(37 reviews)

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Separate bedroom
Private bathroom
Hair dryer
Eco-friendly toiletries
Coffee/tea maker
  • 29 sq m
  • Sleeps 2
  • 1 Twin Bed OR 2 Twin Beds

View all photos for Premium Room, 1 Double Bed

1 bedroom, desk, iron/ironing board, travel crib

Premium Room, 1 Double Bed

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Separate bedroom
Private bathroom
Hair dryer
Eco-friendly toiletries
Coffee/tea maker
  • 29 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Double Bed

1 bedroom, desk, iron/ironing board, travel crib

Standard Room, 1 Double Bed

8.6 out of 10
Excellent
(12 reviews)

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Separate bedroom
Private bathroom
Hair dryer
Eco-friendly toiletries
Coffee/tea maker
  • 29 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Double Bed with Sofa bed

1 bedroom, desk, iron/ironing board, travel crib

Standard Room, 1 Double Bed with Sofa bed

7.0 out of 10
Good
(19 reviews)

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Separate bedroom
Private bathroom
Hair dryer
Eco-friendly toiletries
Coffee/tea maker
  • 29 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed with Sofa bed

1 bedroom, desk, iron/ironing board, travel crib

Standard Room, 1 King Bed with Sofa bed

9.6 out of 10
Exceptional
(4 reviews)

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Sofa bed
Separate bedroom
Private bathroom
Hair dryer
Eco-friendly toiletries
  • 29 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Double Beds

1 bedroom, desk, iron/ironing board, travel crib

Standard Room, 2 Double Beds

8.0 out of 10
Very good
(22 reviews)

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Separate bedroom
Private bathroom
Hair dryer
Eco-friendly toiletries
Coffee/tea maker
  • 29 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Twin Beds, Accessible

1 bedroom, desk, iron/ironing board, travel crib

Standard Room, 2 Twin Beds, Accessible

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Separate bedroom
Private bathroom
Hair dryer
Eco-friendly toiletries
Coffee/tea maker
  • 29 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 1 King Bed, Accessible

1 bedroom, desk, iron/ironing board, travel crib

Standard Room, 1 King Bed, Accessible

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Separate bedroom
Private bathroom
Hair dryer
Eco-friendly toiletries
Coffee/tea maker
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Map
Caton Road, Lancaster, England, LA1 3RA

What's nearby

  • The Centre at Halton - 2 min drive - 1.7 miles
  • Williamson Park - 4 min drive - 2.5 miles
  • Grand Theater - 4 min drive - 1.8 miles
  • Lancaster Castle - 5 min drive - 2.0 miles
  • Lancaster University - 7 min drive - 5.8 miles

Getting around

  • Bare Lane Station - 7 min drive

Restaurants

  • ‪McDonald's - ‬9 min walk
  • ‪Holiday Inn Restaurant International - ‬1 min walk
  • ‪The Bobbin - ‬4 min drive
  • ‪The Keys - ‬4 min drive
  • ‪Dominick's Catering - ‬5 min drive

About this property

Holiday Inn Lancaster by IHG

Upscale hotel near Lancaster University
A garden, a playground, and dry cleaning/laundry services are just a few of the amenities provided at Holiday Inn Lancaster by IHG. Take some time to relax at the onsite spa. The on-site British cuisine restaurant, Hotel Restaurant, offers breakfast, dinner, and kids' meals. Stay connected with free in-room WiFi, with speed of 50+ Mbps, and guests can find other amenities such as a bar and a health club.
Additional perks include:
  • A children's pool
  • Free self parking
  • English breakfast (surcharge), a 24-hour front desk, and luggage storage
  • A computer station, meeting rooms, and an elevator
  • Guest reviews say great things about the breakfast and helpful staff
Room features
All 156 rooms feature comforts such as air conditioning, in addition to amenities like free WiFi. Guest reviews speak positively of the clean rooms at the property.
Extra conveniences in all rooms include:
  • Recycling, LED light bulbs, and eco-friendly cleaning products
  • Bathrooms with eco-friendly toiletries and tubs or showers
  • Flat-screen TVs with satellite channels
  • Travel cribs, electric kettles, and daily housekeeping

Languages

English, Polish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily English breakfast available 7:00 AM to 10:30 AM for a fee: GBP 16.95 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Hotel Restaurant

Things to do

  • Children's pool
  • Full-service spa
  • Health club
  • Playground
  • Steam room

Family friendly

  • Children's pool
  • Playground
  • Travel crib

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • Business center
  • Computer station
  • Conference center (215 square feet of space)
  • Meeting rooms

Outdoors

  • Garden
  • On the riverwalk
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 accessible parking spaces
  • Assistive listening devices
  • Elevator (25 inch wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 100% renewable energy
  • 3 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 15.00 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total pets
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for English breakfast: approximately GBP 16.95 per person
  • Pet fee: GBP 15.00 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property uses a grey water recycling system
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Children under 18 years old are not allowed in the health club or fitness facility without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Hotel Lancaster
Holiday Inn Lancaster
Lancaster Holiday Inn
Holiday Inn Express Lancaster-Rockvale Outlets Hotel Lancaster
Holiday Inn Lancaster Hotel
Holiday Inn Lancaster Hotel Lancaster
Holiday Lancaster
Holiday Inn Lancaster
Lancaster By Ihg Lancaster
Holiday Inn Lancaster by IHG Hotel
Holiday Inn Lancaster an IHG Hotel
Holiday Inn Lancaster by IHG Lancaster
Holiday Inn Lancaster by IHG Hotel Lancaster

Frequently asked questions

Does Holiday Inn Lancaster by IHG have a pool?

Yes, this property has a children's pool.

Is Holiday Inn Lancaster by IHG pet-friendly?

Yes, Holiday Inn Lancaster by IHG allows dogs (limit 2 total). There's a fee of GBP 15.00 per pet, per night. Service animals are exempt from fees.

How much is parking at Holiday Inn Lancaster by IHG?

Self parking is free at this property.

What time is check-in at Holiday Inn Lancaster by IHG?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Holiday Inn Lancaster by IHG?

Check-out is at 11:00 AM.

Where is Holiday Inn Lancaster by IHG located?

Situated on the riverwalk, this spa hotel is within 1 mi (2 km) of Lune Aqueduct and The Centre at Halton. Grand Theater and St John's Historic Church are also within 2 mi (3 km).

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Holiday Inn Lancaster by IHG Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 364 out of 1014 reviews
Rating 8 - Good. 343 out of 1014 reviews
Rating 6 - Okay. 152 out of 1014 reviews
Rating 4 - Poor. 89 out of 1014 reviews
Rating 2 - Terrible. 66 out of 1014 reviews

8.2/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Rhona

Liked: Amenities
We had a good stay, enjoyed the pool, and the food and service was great
Stayed 1 night in Jul 2025

10/10 Excellent

John

Liked: Amenities
Great value, friendly helpful staff and breakfast was great
Stayed 1 night in Jun 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Overall exceeded expectations of what you would expect from a Holiday Inn. The restaurant has room for improvement but other than that great place for a quick overnight rest when traveling.
Stayed 1 night in Jul 2025

10/10 Excellent

Erin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place for our midpoint from England to Scotland. Amazing stay, great staff. Thank you!
Stayed 1 night in Jul 2025

6/10 Okay

Sarah

Disliked: Staff & service, property conditions & facilities
Good location and mostly friendly staff. But terrible check in as they hadn’t allocated our 2 rooms together and then struggled to accommodate our booking.
Stayed 2 nights in Jul 2025

10/10 Excellent

Devang

Liked: Cleanliness, amenities, property conditions & facilities
Amazing hotel, very helpful staff, we loved the breakfast and swimming facilities.
Stayed 1 night in May 2025

10/10 Excellent

DAVID

Liked: Cleanliness, amenities, property conditions & facilities
Nice and convenient for our ferry to the Isle of Man.
Stayed 1 night in May 2025

10/10 Excellent

Dinah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent value for money and great facilities. Clean, good sized room and friendly staff - with onsite parking. Location out of town hence average feedback otherwise excellent.
Stayed 1 night in Jun 2025

10/10 Excellent

Emma Dien

Liked: Amenities, property conditions & facilities
We were really impressed by the food and good menu with lots of choices. The staff were very friendly and helpful. The pool and spa was great although slightly run down. Overall we were very happy with our stay and would absolutely come back
Stayed 1 night in Jul 2025

8/10 Good

Pat

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely pool with sauna and steamroom. Towels provided. Hot tub, but was closed at the time.
Stayed 1 night in Jul 2025

10/10 Excellent

charles

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything I would expect at a holiday inn
Stayed 1 night in May 2025

10/10 Excellent

Laurence

Liked: Cleanliness, staff & service, property conditions & facilities
We stayed here
Stayed 1 night in Apr 2025

6/10 Okay

Jennifer

Liked: Staff & service
Disliked: Amenities
A basic holiday inn, the rooms were clean and comfortable. The staff were friendly and happy
Stayed 1 night in May 2025

10/10 Excellent

Julie

Liked: Cleanliness, amenities, property conditions & facilities
We like how local it was to town centre only a couple of minutes in car or there was a bus stop across the main road. The staff were all pleasant & welcoming The food was very nice too
Stayed 1 night in May 2025

10/10 Excellent

Kerry

Liked: Cleanliness, staff & service, property conditions & facilities
The staff were very friendly and helpful. Breakfast was tasty with lots of choice. Will definately stay there again
Stayed 2 nights in May 2025

8/10 Good

Dale

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Only stayed one night, friendly staff, food was good
Stayed 1 night in Mar 2025

10/10 Excellent

Bhellsun

Liked: Cleanliness, amenities, property conditions & facilities
Good hospitality and location. Parking was good. Swimming pool. Good breakfast. Overall the stay was good.
Stayed 4 nights in May 2025

8/10 Good

Joseph

Liked: Cleanliness, amenities
Good location but important to note there is no bus service past the hotel on a Sunday and last one back on other days is at 9.20pm. Taxi wasn't too expensive though Comfortable rooms and we noticed that they were replacing some beds when we were there which is a good sign.
Stayed 3 nights in Jun 2025

10/10 Excellent

Neil

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy to get to from the motorway and lovely walk into Lancaster good for dogs
Stayed 1 night in May 2025

10/10 Excellent

Julia

Liked: Cleanliness, staff & service, amenities
Had a lovely 2 night stay here and we're made welcome by the staff from the minute we arrived. The friendly and helpful service in all areas from reception to the restaurant and bar was fantastic and they should all be given praise for making our stay so good. We will definitely be back. 🙂
Stayed 2 nights in Jun 2025

8/10 Good

Carl

Liked: Cleanliness, staff & service, room comfort

Decent hotel

Decent hotel in a convenient location
Stayed 1 night in Mar 2025

10/10 Excellent

Judith

Liked: Cleanliness, staff & service, property conditions & facilities
Good location friendly staff
Stayed 1 night in Mar 2025

8/10 Good

Tom

Liked: Cleanliness, staff & service, property conditions & facilities
Booked last minute for a quick stay. Loads of free parking spaces. Easy check in. Staff really helpful. Rooms clean and bright. We didn’t use the gym, swimming pool or restaurant so can’t comment. Bar had good selection and great staff. 5 mins in taxi to town centre. Overall a very good experience would stay again.
Stayed 1 night in Jun 2025

6/10 Okay

Mark

The hotel seemed very tired and worn. The room smelt of TCP, the bed was a very small double and it was extremely hard. Breakfast was poor quality food. Overall at £180 is was very expensive for what we had, would not stay here again
Stayed 1 night in Jul 2025

6/10 Okay

Barry

Liked: Cleanliness, staff & service, property conditions & facilities
Reasonable for the price we paid
Stayed 2 nights in Jun 2025