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Heritage Hotel Lancaster

Property class: 3

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Photo gallery for Heritage Hotel Lancaster

A small stream with rocks and plants, a stone wall, and a wooden structure with a spiral staircase. - Heritage Hotel Lancaster (Lancaster)
A man and a woman sitting at a table with plates of food and glasses of drinks. - Heritage Hotel Lancaster (Lancaster)
A hotel room with two beds, a television, a desk, and a window with curtains. - Heritage Hotel Lancaster (Lancaster)
A two-story building with a stone facade, wooden balconies, and a sign reading "OXYLES." - Heritage Hotel Lancaster (Lancaster)
A reception desk with two staff members, a dark wood paneling design, and a light fixture on the wall. - Heritage Hotel Lancaster (Lancaster)
Located close to Dutch Apple Dinner Theatre, Heritage Hotel Lancaster provides a terrace, a garden, and a bar. The on-site restaurant offers breakfast, brunch, lunch, and dinner. Free in-room WiFi is available to all guests, along with a 24-hour gym and a business center.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning

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Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Standard Room, 1 King Bed

A hotel room with a bed, a desk, a chair, and a dresser.

Standard Room, 1 King Bed

9.0 out of 10
Wonderful
(47 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

A hotel room with two beds, a nightstand with a lamp, a framed picture on the wall, and a door.

Standard Room, 2 Queen Beds

9.0 out of 10
Wonderful
(61 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed, Jetted Tub, Pool View

A hotel room with a large bed, a chair, two bedside tables with lamps, and a window with curtains.

Deluxe Room, 1 King Bed, Jetted Tub, Pool View

10.0 out of 10
Exceptional
(2 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Standard Double Room, Accessible

  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

About the neighborhood

Located in Lancaster, Heritage Hotel Lancaster is near a train station. Dutch Apple Dinner Theatre and American Music Theatre Lancaster are cultural highlights, and travelers looking to shop may want to visit Tanger Outlets Lancaster and The Shops @ Rockvale. Don't miss out on a visit to Dutch Wonderland. Practice your golf swing with lessons and a golf course nearby, or enjoy other activities in the great outdoors, such as hiking/biking trails. Visit our Lancaster travel guide
Map
500 Centerville Rd, Lancaster, PA, 17601

What's nearby

  • The exterior of the Putnam Arms building with a clear sky and surrounding greenery.
    Dutch Apple Dinner Theatre
    1 min walk - 0.0 miles
  • A campus pathway with a brick building, a large tree, a lamp post, and a bench.
    Franklin & Marshall College
    12 min drive - 5.5 miles
  • A shopping center with stores like Tanger Outlets, Kay, and Tommy Hilfiger.
    Tanger Outlets Lancaster
    23 min drive - 12.9 miles
  • A castle-like building with a purple and yellow facade, a red pointed roof, and a sign with a 'DW' logo.
    Dutch Wonderland
    23 min drive - 13.1 miles
  • A brick building with a tower and an American flag.
    American Music Theatre Lancaster
    25 min drive - 14.2 miles

Getting around

  • Lancaster Station
    8 min drive
  • Harrisburg Intl. Airport (MDT)
    34 min drive

Restaurants

  • McDonald's
    4 min walk
  • Burger King
    4 min drive
  • New Town Food and Spirits
    2 min drive
  • Scoops Ice Cream & Grille
    3 min drive
  • Arby's
    2 min drive

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 10:30 AM on weekends; USD 16.95 for adults and USD 10.95 for children
  • A bar/lounge
  • A restaurant

Things to do

  • 24-hour gym
  • Children's pool
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • Children's pool
  • In-room microwave
  • In-room refrigerator
  • Seasonal outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • 4,844 square feet of conference space
  • 5 meeting rooms
  • Business center

Outdoors

  • Barbecue grill
  • Garden
  • Picnic area
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Grab bar in shower
  • Grab bar near toilet
  • In-room roll-in shower
  • Pool hoist on site
  • Raised toilet seat
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Built in 1969
  • Designated smoking areas
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 35-inch flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator
  • Room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Reusable coffee/tea filters
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk, smart lock

Pets

Pets allowed for an extra charge of USD 35.00 per pet, per day
Service animals are welcome, and are exempt from fees
2 total (up to 50 lbs per pet)
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

  • American Express
  • Diners Club
  • Discover
  • Mastercard
  • Visa

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 16.95 for adults and USD 10.95 for children
  • Pet fee: USD 35.00 per pet, per day
  • Service animals are exempt from fees
  • Housekeeping is available for an additional fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The seasonal pool will be open from June to September
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Frequently asked questions

Does Heritage Hotel Lancaster have a pool?

Yes, this property has a seasonal outdoor pool and a children's pool.

Is Heritage Hotel Lancaster pet-friendly?

Yes, this property allows pets (limit 2 total) with a maximum weight of up to 50 lbs per pet. There's a fee of USD 35.00 per pet, per day. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much is parking?

Self parking is free at this property.

What time is check-in at Heritage Hotel Lancaster?

Check-in start time: 4:00 PM; Check-in end time: anytime.

What time is check-out at Heritage Hotel Lancaster?

Check-out is at 11 AM.

Where is Heritage Hotel Lancaster located?

Situated in Lancaster, this hotel is steps from Dutch Apple Dinner Theatre, and within 6 mi (10 km) of Franklin & Marshall College and Millersville University. Spooky Nook Sports and Turkey Hill Experience are also within 9 mi (15 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Heritage Hotel Lancaster Reviews

8.6

Excellent

8.8

Cleanliness

8.2

Amenities

9.0

Staff & service

8.2

Property conditions & facilities
Rating 10 - Excellent. 576 out of 1001 reviews
Rating 8 - Good. 255 out of 1001 reviews
Rating 6 - Okay. 94 out of 1001 reviews
Rating 4 - Poor. 36 out of 1001 reviews
Rating 2 - Terrible. 40 out of 1001 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, friendly staff, and great vibes.
Stayed 2 nights in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the hotel location, restaurant on site, and the staff was extremely helpful!
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything went smoothly from check in to check out. Staff was very friendly. Room was clean and beds were comfy! The restaurant attached was amazing! Will definitely stay again when in Lancaster!
Stayed 1 night in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and comfortable
Stayed 1 night in Oct 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was wonderful. Room was clean and beds were very comfortable. Bathroom was small, but shower head was great. Planning on staying at this hotel again.
Stayed 2 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was amazing!! Extremely friendly.
Stayed 2 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We arrived at 1230 and they let us in our room early. Amazing restaurant attached to it and Dutch Apple dinner theatre next door.
Stayed 1 night in Sep 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice clean hotel with a quality restaurant attached to it. Staff is very nice and the location was idea (off a major highway but far enough away to feel rural)
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room and nice front desk staff
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location was very convenient. We went to an evening show at the Dutch Apple Theater which just right up the hill. We only had a one night stay but the run was clean and the person at the front desk was very friendly.
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is very friendly and helpful. Hotel was clean and lots of character. Really enjoyed our stay.
Stayed 1 night in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall it was a nice hotel and clos to where we wanted to be, everything was nice and clean and great restaurant attached to the hotel was a big plus.
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay! Friendly staff, clean and well kept. Restaurant was very good as well.
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Room was very clean / staff pleasant
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My room was clean, bed was comfy and shower water was hot. Always hot coffee in the lobby. Breakfast is not free, but the parking is. Kind of a trade off. We were on the top floor and it was very quite. Call to request a room with a roll in shower as that room was listed as unavailable on every single date, even months in advance
Stayed 3 nights in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Room was exceptionally clean, very roomy. Bar and restaurant were fantastic. Great place to stay.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet & clean. We stayed here while in town visiting family for 4th of July.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was perfect for me and family get away. Everything was awesome, from the rooms, staff, the pool. The food at the restaurant was amazing, very delicious, and not expensive. We will definitely come back and recommend.
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a great stay! Very friendly staff. Extremely clean!
Stayed 1 night in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect for our small family traveling for a Tai Kwon Do competition. Staff was very welcoming and helpful at check in. The pool was clean and refreshing too
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay! Clean room and propery. Staff was friendly. Outdoor pool area was great for kids! Will stay again.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
We had a great stay. Staff was friendly and the location was perfect for my stay. Would definitely stay there again in the future.
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and nice staff. Would stay again
Stayed 2 nights in Apr 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean comfortable room.
Stayed 1 night in Jul 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, property conditions & facilities
My stay was overall pleasant. The hotel was nice and quiet at night, and the staff were very helpful and friendly. The only downside was that the hallways had a noticeable odor that reminded me of an older building.
Stayed 2 nights in Jul 2026