4/10 Poor
margaret
Mar 8, 2024
Disliked: Property conditions & facilities
When u arrived at the property my bed linens were dirty. I helped change the sheets. I received no discount for this. The hallway carpeting was filthy. Prior to checking in the property called me to find out what time i would be coming. This was about 3 pm. I explained that i was at the hospital with my father who was dying. I assured them that I was coming. At 8:30 they called me again to find out when I was coming. Seemed very insensitive when I had already explained what was happening and assured them that I was coming. No plates for first breakfast, overall not a great experience.