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Candlewood Suites - Lancaster West by IHG

2.5 star property
Unwind at the indoor pool or 24-hour gym in Lancaster, grab a deli snack, and retire to comfortable accommodations.

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Photo gallery for Candlewood Suites - Lancaster West by IHG

Suite, 1 King Bed, Accessible (Communications) | Private kitchen | Full-size fridge, microwave, stovetop, dishwasher - Candlewood Suites - Lancaster West by IHG (Lancaster)
Interior - Candlewood Suites - Lancaster West by IHG (Lancaster)
Exterior - Candlewood Suites - Lancaster West by IHG (Lancaster)
Studio Suite, 1 King Bed, Accessible (Communications) | Private kitchen | Full-size fridge, microwave, stovetop, dishwasher - Candlewood Suites - Lancaster West by IHG (Lancaster)
Fitness facility - Candlewood Suites - Lancaster West by IHG (Lancaster)
Candlewood Suites - Lancaster West, an IHG Hotel, offers practical comforts in the heart of Lancaster. Enjoy a 24-hour gym, indoor pool, laundry facilities, and a snack bar/deli. Free self-parking adds value, and the staff consistently earns praise for their helpfulness.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Pet friendly
  • Parking included
  • Free WiFi
  • Air conditioning

Room options

Available filters for rooms
Showing 13 of 13 rooms

View all photos for Studio Suite

Desk, laptop workspace, blackout drapes, iron/ironing board

Studio Suite

7.4 out of 10
Good
(6 reviews)

Highlights

Air conditioning
Heating
Free cribs/infant beds
Kitchen
Full-sized refrigerator/freezer
Dishwasher
Flat-screen TV
Blackout drapes/curtains
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Studio Suite, 1 Queen Bed, Accessible (Mobility, Accessible Tub)

Desk, laptop workspace, blackout drapes, iron/ironing board

Studio Suite, 1 Queen Bed, Accessible (Mobility, Accessible Tub)

8.6 out of 10
Excellent
(4 reviews)

Highlights

Air conditioning
Heating
Kitchen
Full-sized refrigerator/freezer
Dishwasher
Flat-screen TV
Blackout drapes/curtains
Private bathroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio Suite, 1 Queen Bed (Comm, Roll In Shwr)

Desk, laptop workspace, blackout drapes, iron/ironing board

Studio Suite, 1 Queen Bed (Comm, Roll In Shwr)

9.0 out of 10
Wonderful
(4 reviews)

Highlights

Air conditioning
Heating
Kitchen
Full-sized refrigerator/freezer
Dishwasher
Flat-screen TV
Blackout drapes/curtains
Private bathroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio Suite, 1 Queen Bed, Accessible (Communications)

Desk, laptop workspace, blackout drapes, iron/ironing board

Studio Suite, 1 Queen Bed, Accessible (Communications)

Highlights

Air conditioning
Heating
Kitchen
Full-sized refrigerator/freezer
Dishwasher
Flat-screen TV
Blackout drapes/curtains
Private bathroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio Suite, 1 King Bed

Desk, laptop workspace, blackout drapes, iron/ironing board

Studio Suite, 1 King Bed

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Air conditioning
Heating
Kitchen
Full-sized refrigerator/freezer
Dishwasher
Flat-screen TV
Sofa bed - double
Blackout drapes/curtains
  • Sleeps 2
  • 1 King Bed

View all photos for Studio Suite, 1 Queen Bed

Desk, laptop workspace, blackout drapes, iron/ironing board

Studio Suite, 1 Queen Bed

9.2 out of 10
Wonderful
(36 reviews)

Highlights

Air conditioning
Heating
Kitchen
Full-sized refrigerator/freezer
Dishwasher
Flat-screen TV
Blackout drapes/curtains
Private bathroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio Suite, 2 Queen Beds, Accessible (Communications)

Desk, laptop workspace, blackout drapes, iron/ironing board

Studio Suite, 2 Queen Beds, Accessible (Communications)

9.0 out of 10
Wonderful
(7 reviews)

Highlights

Air conditioning
Heating
Kitchen
Full-sized refrigerator/freezer
Dishwasher
Flat-screen TV
Blackout drapes/curtains
Private bathroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio Suite, 2 Queen Beds, Accessible (Mobility, Accessible Tub)

Desk, laptop workspace, blackout drapes, iron/ironing board

Studio Suite, 2 Queen Beds, Accessible (Mobility, Accessible Tub)

9.0 out of 10
Wonderful
(8 reviews)

Highlights

Air conditioning
Heating
Kitchen
Full-sized refrigerator/freezer
Dishwasher
Flat-screen TV
Blackout drapes/curtains
Private bathroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio Suite, 2 Queen Beds

Desk, laptop workspace, blackout drapes, iron/ironing board

Studio Suite, 2 Queen Beds

8.8 out of 10
Excellent
(37 reviews)

Highlights

Air conditioning
Heating
Kitchen
Full-sized refrigerator/freezer
Dishwasher
Flat-screen TV
Blackout drapes/curtains
Private bathroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed

Suite, 1 King Bed | Desk, laptop workspace, blackout drapes, iron/ironing board

Suite, 1 King Bed

8.0 out of 10
Very good
(17 reviews)

Highlights

Air conditioning
Heating
Kitchen
Full-sized refrigerator/freezer
Dishwasher
Flat-screen TV
Blackout drapes/curtains
Separate bedroom
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Studio Suite, 1 King Bed, Accessible (Communications)

Desk, laptop workspace, blackout drapes, iron/ironing board

Studio Suite, 1 King Bed, Accessible (Communications)

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Air conditioning
Heating
Kitchen
Full-sized refrigerator/freezer
Dishwasher
Flat-screen TV
Blackout drapes/curtains
Private bathroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible (Communications)

Desk, laptop workspace, blackout drapes, iron/ironing board

Suite, 1 King Bed, Accessible (Communications)

Highlights

Air conditioning
Heating
Kitchen
Full-sized refrigerator/freezer
Dishwasher
Flat-screen TV
Blackout drapes/curtains
Separate bedroom
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible (Communications)

Desk, laptop workspace, blackout drapes, iron/ironing board

Suite, 1 King Bed, Accessible (Communications)

7.4 out of 10
Good
(3 reviews)

Highlights

Air conditioning
Heating
Kitchen
Full-sized refrigerator/freezer
Dishwasher
Flat-screen TV
Blackout drapes/curtains
Separate bedroom
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

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About the neighborhood

Located in Lancaster, Candlewood Suites - Lancaster West by IHG is near the airport and near a train station. Don't miss out on a visit to Dutch Wonderland. Visit our Lancaster travel guide
Map
100 South Tree Drive, Lancaster, PA, 17603

What's nearby

  • Lancaster_DutchAppleDinnerTheatre_6078565013_014
    Dutch Apple Dinner Theatre
    14 min walk - 0.8 miles
  • A bit of history, the facade of the Watt and Shand department store preserved to become part of the Lancaster Convention Center
    Lancaster Marriott at Penn Square
    14 min drive - 6.1 miles
  • Lancaster_TangerOutletsLancaster_6187756001_015
    Tanger Outlets Lancaster
    18 min drive - 13.3 miles
  • Dutch Wonderland
    Dutch Wonderland
    18 min drive - 13.5 miles
  • Leisure Bowling & Golfing Center
    1 min drive - 1.1 miles

Getting around

  • Lancaster Station
    14 min drive
  • Lancaster, PA (LNS)
    23 min drive

Restaurants

  • Starbucks
    4 min drive
  • Panera Bread
    4 min drive
  • McDonald's
    8 min walk
  • Centerville Diner
    10 min walk
  • New Town Food and Spirits
    17 min walk

About this property

Candlewood Suites - Lancaster West by IHG

Hotel near Dutch Apple Dinner Theatre
Located close to Franklin & Marshall College and Millersville University, Candlewood Suites - Lancaster West by IHG provides a grocery/convenience store, laundry facilities, and a 24-hour gym. Stay connected with free in-room WiFi, and guests can find other amenities such as a 24-hour business center and a snack bar/deli.
You'll also find perks like:
  • An indoor pool along with sun loungers
  • Free self parking
  • Express check-out, an elevator, and a computer station
  • Free newspapers, a gift shop, and barbecue grills
  • Guest reviews give top marks for the helpful staff
Room features
All 85 rooms include comforts such as laptop-friendly workspaces and air conditioning, as well as perks like free WiFi and desk chairs. Guest reviews speak well of the clean rooms at the property.
Other amenities include:
  • Bathrooms with shower/tub combinations and hair dryers
  • Flat-screen TVs with cable channels
  • Kitchens, full-sized refrigerators/freezers, and dishwashers

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Free RV/bus/truck parking on site
  • Limited onsite self parking
  • Wheelchair-accessible van parking available

Food and drink

  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Indoor pool
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Guidebooks
  • Laundry facilities

Guest services

  • Housekeeping (weekly)
  • Multilingual staff

Business services

  • 24-hour business center
  • Computer station

Outdoors

  • Barbecue grill
  • Picnic area
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 4 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Full-sized refrigerator/freezer
  • Kitchen
  • Microwave
  • Stovetop

More

  • Air conditioning
  • Desk
  • Desk chair
  • Free daily newspapers
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75.00 per pet, per day (maximum USD 150 per stay), plus a deposit of USD 75.00 per day
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

  • Pet deposit: USD 75.00 per day
  • Pet fee: USD 75.00 per pet, per day (maximum USD 150 per stay)
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Only bookings from non-local guests are accepted; guests whose residence is within 30 mi (48 km) of the property will not be allowed to check in
Safety features at this property include a carbon monoxide detector, a smoke detector, and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

We should mention

Pool access available from 9 AM to 10 PM
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Candlewood Suites Lancaster West Hotel
Candlewood Suites Lancaster West
Candlewood Suites ncaster Wes
Candlewood Suites Lancaster West
Candlewood Suites Lancaster West by IHG
Candlewood Suites Lancaster West an IHG Hotel
Candlewood Suites - Lancaster West by IHG Hotel
Candlewood Suites - Lancaster West by IHG Lancaster
Candlewood Suites - Lancaster West by IHG Hotel Lancaster

Frequently asked questions

Does Candlewood Suites - Lancaster West by IHG have a pool?

Yes, this property has an indoor pool. Pool access is from 9 AM–10 PM.

Is Candlewood Suites - Lancaster West by IHG pet-friendly?

Yes, cats and dogs are allowed at this property. There's a deposit of USD 75.00 per day and a fee of USD 75.00 per pet, per day. Service animals are exempt from fees.

How much is parking?

Self parking is free at this property.

What time is check-in at Candlewood Suites - Lancaster West by IHG?

Check-in start time: 3:00 PM; Check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at Candlewood Suites - Lancaster West by IHG?

Check-out is at 11 AM. Late check-out is available for a fee (subject to availability).

Where is Candlewood Suites - Lancaster West by IHG located?

Situated near the airport, this hotel is 0.6 mi (1 km) from Dutch Apple Dinner Theatre and within 6 mi (10 km) of Millersville University and Lancaster Marriott at Penn Square. Franklin & Marshall College and Spooky Nook Sports are also within 6 mi (10 km).

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Reviews

Candlewood Suites - Lancaster West by IHG Reviews

8.2

Very Good

8.4

Cleanliness

8.6

Location

8.6

Staff & service

8.4

Property conditions & facilities
Rating 10 - Excellent. 444 out of 866 reviews
Rating 8 - Good. 197 out of 866 reviews
Rating 6 - Okay. 102 out of 866 reviews
Rating 4 - Poor. 54 out of 866 reviews
Rating 2 - Terrible. 69 out of 866 reviews

Reviews

10/10 Excellent

melissa

Liked: Cleanliness, amenities, property conditions & facilities
The bed was comfortable. The room provided plenty of space and it was nice to have a full refrigerator and dinning room table. The staff was friendly.
Stayed 4 nights in Jan 2026

10/10 Excellent

Shaun

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly, helpful staff. Overall good stay
Stayed 1 night in Sep 2025

10/10 Excellent

Isabelle

Liked: Cleanliness, staff & service, property conditions & facilities
Good hotel for the area. Clean and nice staff.
Stayed 2 nights in Sep 2025

6/10 Okay

Raven

Liked: Cleanliness
Disliked: Amenities
The room was nice and clean, and the staff was very nice. Unfortunately, the hotel itself and each floor had a weird smell to it. Also, they did have an indoor pool, but it was closed due to renovation and I purposely wanted an indoor pool. This is not the first time it happened, and I would hope that the hotels would put that information for us to see so we wouldn’t get our hopes up to swim in the indoor pool
Stayed 3 nights in Dec 2025

10/10 Excellent

Victor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff.
Stayed 2 nights in Jun 2025

10/10 Excellent

Ximin

Liked: Cleanliness, staff & service, property conditions & facilities
Spacious room. Comfortable bedding.
Stayed 2 nights in Sep 2025

8/10 Good

Kiara

Hotel was clean
Stayed 1 night in Jul 2025

10/10 Excellent

Kristina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is very friendly!
Stayed 1 night in May 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location when going to Dutch Apple dinner theater. Comfortable bed and accommodations
Stayed 1 night in May 2025

10/10 Excellent

Fernando II

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Still new hotel and hopefully they’ll keep their standards. The reason why I rated this facility really high.. Kudos to the front desk employees. Good customer service..
Stayed 9 nights in Aug 2025

10/10 Excellent

Linda

Liked: Staff & service, property conditions & facilities, room comfort

Comfortable and great location

We went to a show at the Dutch Apple Dinner Theater and the hotel was close and comfortable. The bed was comfortable and we slept well.
Stayed 1 night in May 2025

10/10 Excellent

Becki

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our stay was great. The staff were friendly and accommodating. The room was clean, spacious, and comfortable. Having the kitchenette was very convenient and the free laundry services were a plus! Already booked rooms for our future trips!
Stayed 2 nights in Jun 2025

6/10 Okay

Julianna

Disliked: Cleanliness, property conditions & facilities
The rooms need a lot of cosmetic help. Paint peeling you can see where doors have banged into other doors, bathtub needs repair it has places where pieces came off. If the rooms would be upgraded cosmetically wise it would have been nice. Parking was fine. Staff was nice, however we called the front desk a few times and they wouldn’t answer so we would have to go downstairs.
Stayed 5 nights in Oct 2025

10/10 Excellent

Linda

Liked: Cleanliness, property conditions & facilities
Very nice room and amenities
Stayed 1 night in Apr 2025

10/10 Excellent

George

Liked: Cleanliness, staff & service, property conditions & facilities
People were very nice
Stayed 1 night in May 2025

10/10 Excellent

Dianne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel could use some upgrades for the prices. Staff was friendly and helpful. Great having the kitchenette.
Stayed 1 night in Jun 2025

10/10 Excellent

Leah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone was nice it was a pleasant stay
Stayed 1 night in Feb 2025

10/10 Excellent

Samuel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was my first stay at a Candlewood Hotel and i was very impressed with it that i would choose to stay there again. The room was spacious and very clean.
Stayed 1 night in May 2025

8/10 Good

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean plus efficient staff
Stayed 1 night in May 2025

10/10 Excellent

Alexander

Liked: Cleanliness, staff & service, property conditions & facilities
Great location
Stayed 5 nights in Dec 2024

4/10 Poor

Brenda

Disliked: Staff & service, property conditions & facilities
Layout and facility were adequate.
Stayed 3 nights in May 2025

8/10 Good

Ronald

Liked: Cleanliness, staff & service, property conditions & facilities
The accomodations were very nice; with quick and easy check in. Easy access to many local destinations. This hotel does not offer breakfast, but there many eating places nearby.
Stayed 1 night in Apr 2025

10/10 Excellent

Todd

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything you'd want from a hotel. Large rooms, friendly staff, easy open air parking.
Stayed 1 night in Jan 2025

10/10 Excellent

Darlene

Liked: Cleanliness, staff & service
It was clean. Staff was friendly. The laundry room was also clean. Swimming Pool area needs alot of attention. The chairs were broken. All of the air ducts are all rusty and coming a part. In the room the lock fell off in my hand and the door was sticking to threshold, making a loud noise! The deadbolt didn't work. If these things were fixed it. I would rank the perfect stay!
Stayed 6 nights in Sep 2025

10/10 Excellent

Deborah

Liked: Cleanliness, property conditions & facilities, room comfort
The room was very nice, comfortable, and clean.
Stayed 3 nights in Dec 2024