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Overview of Best Western Plus John Jay Inn & Suites

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Outdoor pool
In-room safe, blackout drapes, iron/ironing board, free WiFi
In-room safe, blackout drapes, iron/ironing board, free WiFi
In-room safe, blackout drapes, iron/ironing board, free WiFi

4.2/5 Very Good

Guests rated this property 4.4/5 for cleanliness.

Popular amenities

  • Spa
  • Hot Tub
  • Air Conditioning
  • Laundry
  • Free WiFi
  • Pool

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitizer provided
  • Personal protective equipment

Explore the area

    Popular LocationPalmdale Regional Medical Center10 min walk
    Popular LocationPalmdale City Hall2 min drive
    Popular LocationAntelope Valley Country Club4 min drive
    AirportBurbank, CA (BUR-Bob Hope)51 min drive

Book online or call:

1-800-675-4318

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About this area

Palmdale

Located in Palmdale, Best Western Plus John Jay Inn & Suites is in the suburbs. Antelope Valley Country Club and Desert Aire Golf Course are worth checking out if an activity is on the agenda, while those looking for area attractions can visit DryTown Water Park and Antelope Valley Fairgrounds. Looking to enjoy an event or a game while in town? See what's happening at Lancaster National Soccer Center or Big 8 Softball Complex. Practice your golf swing with lessons and a golf course nearby, or enjoy other activities in the great outdoors, such as mountain biking and hiking/biking trails in the area.
Popular Location

What's nearby

  • Palmdale Regional Medical Center - 10 min walk
  • Palmdale City Hall - 2 min drive
  • Palmdale Playhouse - 3 min drive
  • Antelope Valley Country Club - 4 min drive
  • Antelope Valley Mall - 7 min drive

Getting around

  • Palmdale Transportation Center - 4 min drive
  • AirportLos Angeles Intl. Airport (LAX) - 67 min drive

About this property

Best Western Plus John Jay Inn & Suites

This smoke-free hotel features an outdoor pool, a fitness center, and a spa tub. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a steam room, a business center, and dry cleaning. All 66 rooms provide free WiFi and free wired Internet, TVs with cable channels, and conveniences like refrigerators and microwaves. Other amenities available to guests include coffee makers, free weekday newspapers, and free local calls.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Follows standard sanitization guidelines of We Care Clean (Best Western)
Follows industry sanitization guidelines of SafeStay (AHLA - USA)

Social distancing

Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks are required at the property
Hand sanitizer provided
Individually-wrapped food options available for breakfast
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Onsite parking is wheelchair accessible

Food and drink

  • Free continental breakfast

Things to do

  • Fitness center
  • Outdoor pool
  • Spa tub
  • Steam room

Family friendly

  • Dry cleaning service
  • Laundry facilities
  • Microwave
  • Outdoor pool
  • Refrigerator

Conveniences

  • Elevator
  • Free newspapers in lobby
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Turndown service

Languages spoken

  • English
  • Spanish

Business services

  • Business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom
  • In-room accessibility
  • Wheelchair-accessible parking

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Blackout drapes/curtains
  • Linens

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower/tub combination

Entertainment

  • Cable channels
  • Premium channels
  • TV

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Free local calls
  • Free newspapers (weekdays)
  • Iron/ironing board
  • Phone
  • Safe
  • Turndown service

Policies

Check-in

Check-in from 3:00 PM - midnight
Express check-in

Check-out

Check-out before 11 AM
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival
An adult age 18 or older must assume all liability for the booking
Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Renovations and closures

Due to COVID-19, this property’s food and beverage options may be limited.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
4.2
Very Good
5 - Excellent
369
4 - Good
289
3 - Okay
88
2 - Poor
32
1 - Terrible
24

4.4/5

Cleanliness

4.3/5

Staff & service

4.2/5

Amenities

4.2/5

Property conditions & facilities

1/5 Terrible

Traveled with family
Happy face iconLiked: Cleanliness, staff & service
Cockroaches in room. Spoke to desk. Manager not in till next day. My wife very upset.
Stayed 1 night in Sep 2020

4/5 Good

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
If I can remember correctly after I check out this Motel I ended up with a negative balance on my card days later because supposedly they charge me for pillows that they could not find in the room which we already had told them that we threw out of the room because somebody threw up on them they said that they didn't find them in the laundry or whatever and said that they charged us for him but we put him out when the housekeeper was right there so there's no reason why I should have ever been charged
Stayed 1 night in May 2020

3/5 Okay

Traveled with family
Happy face iconLiked: Staff & service
Sad face IconDisliked: Cleanliness, property conditions & facilities, room comfort
Tub wasn’t clean enough (there was hair in the tub that was not mine or my family’s), AC was way too loud and didn’t cool off the room like other hotels I’ve been to,
Stayed 1 night in Jul 2020

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Relaxing
We had a relaxing time. Very clean. I loved how they were able to provide a to go continental breakfast.
Stayed 1 night in Jul 2020

5/5 Excellent

Traveled with family
Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fum
It's very comfortable and a nice place to stay
Stayed 2 nights in Jul 2020