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Imperial Swan Hotel & Suites

3.0 star property
Hotel with a conference center, near Family Fun Center

Choose dates to view prices

Photo gallery for Imperial Swan Hotel & Suites

Interior entrance
Suite, 1 Queen Bed, Non Smoking | Desk, iron/ironing board, cribs/infant beds, rollaway beds
Executive Suite, 1 King Bed with Sofa bed, Non Smoking | Living area
Lobby
Royal Room, 1 King Bed, Non Smoking | Living area
The Imperial Swan Hotel & Suites is near Family Fun Center and Veterans Park. Guests enjoy in-room WiFi, an outdoor pool, and a health club. The hotel's wedding services ensure memorable celebrations.

Reviews

4.2 out of 10

Popular amenities

  • Pet friendly
  • Air conditioning
  • Business services

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Royal Room, 2 Double Beds, Non Smoking

Desk, iron/ironing board, cribs/infant beds, rollaway beds

Royal Room, 2 Double Beds, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Refrigerator
Deep soaking bathtub
Bathrobes
Private bathroom
Hair dryer
Shower/tub combination
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Executive Suite, 1 King Bed with Sofa bed, Non Smoking

Desk, iron/ironing board, cribs/infant beds, rollaway beds

Executive Suite, 1 King Bed with Sofa bed, Non Smoking

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Refrigerator
Sofa bed
Deep soaking bathtub
Bathrobes
Private bathroom
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Desk, iron/ironing board, cribs/infant beds, rollaway beds

Standard Room, 2 Queen Beds, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Refrigerator
Deep soaking bathtub
Bathrobes
Private bathroom
Hair dryer
Shower/tub combination
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Queen Bed, Non Smoking

Desk, iron/ironing board, cribs/infant beds, rollaway beds

Suite, 1 Queen Bed, Non Smoking

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Refrigerator
Deep soaking bathtub
Bathrobes
Private bathroom
Hair dryer
  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Royal Room, 1 King Bed, Non Smoking

Royal Room, 1 King Bed, Non Smoking | Desk, iron/ironing board, cribs/infant beds, rollaway beds

Royal Room, 1 King Bed, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Refrigerator
Deep soaking bathtub
Bathrobes
Private bathroom
Hair dryer
Shower/tub combination
  • City view
  • Sleeps 3
  • 1 King Bed

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About the neighborhood

Map
4141 S Florida Ave, Lakeland, FL, 33813

What's nearby

  • Family Fun Center - 19 min walk - 1.0 mile
  • Lakeside Village - 4 min drive - 2.5 miles
  • RP Funding Center - 8 min drive - 4.7 miles
  • Lake Mirror - 8 min drive - 4.7 miles
  • Publix Field at Joker Marchant Stadium - 13 min drive - 7.3 miles

Getting around

  • Lakeland Station - 12 min drive
  • Tampa Intl. Airport (TPA) - 46 min drive

Restaurants

  • ‪Chick-fil-A - ‬12 min walk
  • ‪Texas Roadhouse - ‬12 min walk
  • ‪Taco Bell - ‬14 min walk
  • ‪Ling's Buffet - ‬5 min walk
  • ‪Fresh Kitchen - ‬11 min walk

About this property

Imperial Swan Hotel & Suites

Hotel near Lakeside Village
Located close to Family Fun Center and Veterans Park, Imperial Swan Hotel & Suites provides a conference center. Guests can connect to in-room WiFi.
You'll also find perks like:
  • Outdoor pool access nearby
  • Access to a nearby health club, 5 meeting rooms, and wedding services
  • A computer station, an elevator, and ATM/banking services
  • A TV in the lobby
Room features
All 168 rooms boast comforts such as air conditioning and bathrobes, as well as thoughtful touches like WiFi.
Extra conveniences in all rooms include:
  • Rollaway/extra beds (surcharge) and cribs/infant beds (surcharge)
  • Bathrooms with deep soaking tubs and hair dryers
  • Refrigerators, microwaves, and electric kettles

Similar properties

Lobby

Hyatt Place Lakeland Center

  • Pool
  • Breakfast included
  • Pet friendly
  • Free WiFi
8.6 out of 10, Excellent, 1,000 reviews
Hyatt Place Lakeland Center

Property amenities

Internet

  • Available in all rooms: WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)

Parking and transportation

  • Wheelchair-accessible parking available

Things to do

  • Outdoor pool (guest access)
  • TV in common areas

Family friendly

  • Access to nearby outdoor pool
  • Crib (surcharge)
  • In-room microwave
  • In-room refrigerator
  • Living room
  • Rollaway/extra bed (surcharge)

Conveniences

  • ATM
  • Limited-hour front desk

Guest services

  • Housekeeping (on request)
  • Wedding services

Business services

  • 5 meeting rooms
  • Computer station
  • Conference center (7,500 square feet of space)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

More

  • 7 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Crib (surcharge)
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Deep soaking bathtub
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Living room

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 10:00 PM
Early check-in subject to availability
Early check-in fee: USD 25.0
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The front desk is open daily from 10:30 AM - 10:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

Pets allowed for an extra charge of USD 25.00 per pet, per day, plus a deposit of USD 25.00 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 11 lbs per pet)
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 10.0 per stay
Cribs (infant beds) are available for USD 10.0 per stay

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Resort fee: USD 8.99 per accommodation, per night
The resort fee includes:
  • Internet access
  • Self parking

We have included all charges provided to us by the property.

Optional extras

  • Pet deposit: USD 25.00 per stay
  • Pet fee: USD 25.00 per pet, per day
  • Service animals are exempt from fees
  • Early check-in fee: USD 25.0 (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: USD 10.0 per stay
  • Rollaway bed fee: USD 10.0 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for golf tee times; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation

Property is also known as

Imperial Swan
Imperial Swan Hotel
Imperial Swan Hotel Lakeland
Imperial Swan Lakeland
Imperial Swan Lakeland Hotel Lakeland
Imperial Swan & Suites
Imperial Swan Hotel & Suites Hotel
Imperial Swan Hotel & Suites Lakeland
Imperial Swan Hotel & Suites Hotel Lakeland

Frequently asked questions

Does Imperial Swan Hotel & Suites have a pool?

Yes, this property has outdoor pool access.

Is Imperial Swan Hotel & Suites pet-friendly?

Yes, this property allows dogs (limit 2 total) with a maximum weight of up to 11 lbs per pet. There's a deposit of USD 25.00 per stay and a fee of USD 25.00 per pet, per day. Service animals are exempt from fees.

What time is check-in at Imperial Swan Hotel & Suites?

Check-in start time: 4:00 PM; Check-in end time: 10:00 PM. Early check-in is available for a fee of USD 25.0 (subject to availability). Late check-in is available during limited hours.

What time is check-out at Imperial Swan Hotel & Suites?

Check-out is at 11 AM. Late check-out is available for a fee (subject to availability).

Where is Imperial Swan Hotel & Suites located?

Located in the heart of Lakeland, this hotel is 1 mi (1.6 km) from Family Fun Center and within 3 mi (5 km) of Lakeside Village and Veterans Park. Polk Museum of Art and RP Funding Center are also within 6 mi (10 km).

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Imperial Swan Hotel & Suites Reviews

Reviews

4.2
Rating 10 - Excellent. 86 out of 1000 reviews
Rating 8 - Good. 90 out of 1000 reviews
Rating 6 - Okay. 136 out of 1000 reviews
Rating 4 - Poor. 185 out of 1000 reviews
Rating 2 - Terrible. 503 out of 1000 reviews

4.6/10

Cleanliness

5.0/10

Staff & service

3.6/10

Amenities

4.2/10

Property conditions & facilities

3.6/10

Eco-friendliness

Reviews

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, property conditions & facilities
It was a quiet, clean hotel.
Stayed 1 night in Oct 2022

6/10 Okay

Chad

Liked: Staff & service
With Hotels @ $300 a night, this property served its purpose. They seem to have a small staff, but they were nice and helpful.
Stayed 1 night in Feb 2024

10/10 Excellent

Luz

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything ok
Stayed 1 night in Sep 2024

2/10 Terrible

Brenda

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
nothing, I hated it. Expedia surprised me promoting this nasty place. the front desk staff is awful
Stayed 1 night in Nov 2024

8/10 Good

Thao

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fast and friendly
Stayed 1 night in Dec 2022

4/10 Poor

Caroline

Disliked: Cleanliness, property conditions & facilities
My crew told me it was the worst place they've stayed for work in Central Florida. Unfortunately, there are very few smaller hotels in the area!
Stayed 6 nights in Apr 2024

2/10 Terrible

Ricky

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
They gave away my room
Stayed 2 nights in Oct 2024

2/10 Terrible

Charles R

Disliked: Cleanliness, staff & service, property conditions & facilities
Absolute worst service I've ever received checking in!!! They could not keep track of who was in what room and there was a hour long wait!! Never stay here!!!
Stayed 1 night in Dec 2024

2/10 Terrible

Malachi

Disliked: Amenities, property conditions & facilities
It was okay

10/10 Excellent

Lakisha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice Place to Stay

The only thing wrong with the room was that the light at the entrance at the door was out. Otherwise, it was a clean comfortable room. The fridge worked and so did the microwave. The front counter clerk was friendly, knowledgeable and quick at her job.
Stayed 1 night in Jul 2024

4/10 Poor

Robert

Disliked: Amenities, property conditions & facilities
Old, no vending, no cable TV, old beds. Not the best stay.
Stayed 1 night in Mar 2024

4/10 Poor

Gene

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff does not speak English
Stayed 3 nights in Nov 2024

2/10 Terrible

Shedrick

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Horrible place to stay for a night

The room smelled like smoke and old garbage. The bathroom was very dirt and the room was supposedly a King size bed and it was two twins just horrible. And with a no refund policy there was nothing i could do. Would never stay again.
Stayed 1 night in Dec 2024

2/10 Terrible

lisa

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Receptionist great rooms horrible ac doesn’t even work
Stayed 1 night in Oct 2024

8/10 Good

Robert

Average stay

The condition of the hotel was average at best. Improvements could be made to the rooms and common areas. The price matches the condition though.
Stayed 1 night in May 2023

8/10 Good

Shannon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice enough for the price paid.

Overall positive experience. The hotel was very nice for the price. Room was nice enough. Microwave and fridge in room but no coffee maker. Had to go to the front desk to get a remote for the tv. We were there two nights and did not get maid service so I don’t know if we stayed longer if there would have been anyone that came by. Lots of restaurants close by as well.
Stayed 2 nights in Feb 2024

2/10 Terrible

Cathy

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Avoid the imperial swan

The hotel has dirty and has been neglected needs lots of repairs
Stayed 2 nights in Apr 2023

4/10 Poor

jacqueline

Walked into the lobby and it was very stinky. The lady at the desk seemed to be flirting with 2 customers.. and finally said she would be right with me. Waited. While waiting I looked up reviews… and saw a few about sleeping with the bed bugs… so I left. Did not stay.
Stayed 1 night in Oct 2024

2/10 Terrible

cindy

Disliked: Cleanliness, staff & service, property conditions & facilities
Looked like it was under construction limited office hours, no ice machines, mustysmelling will never stay again
Stayed 1 night in Jun 2024

6/10 Okay

David

Disliked: Staff & service, amenities, property conditions & facilities
No daily cleaning, no garbage pickup,
Stayed 5 nights in Sep 2024

2/10 Terrible

Christina

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Never Again!!!!

Absolutely terrible!!!! It smells, the phone and TV are broken, there is NEVER anyone available at the front desk, no towels/rags… So many things wrong I can’t even bring myself to try an find something nice to say.
Stayed 1 night in Nov 2024

2/10 Terrible

Gustavo

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Dirty, dont do the room service during our stay
Stayed 2 nights in Mar 2023

2/10 Terrible

Jaleesia

Disliked: Staff & service, property conditions & facilities
Horrible experience, bug problems, no hot water, & the staff was very rude.
Stayed 2 nights in Mar 2023

2/10 Terrible

Travis

Disliked: Cleanliness, staff & service, property conditions & facilities
This place is run down dirty with homeless people sleeping out front. It is literally impossible to get someone at the front desk during regular businesss hours. Do not book at this hotel.
Stayed 3 nights in May 2023

2/10 Terrible

Walter

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

4 Star Crack House

The room was nasty.. Bed Covers had cigarette burns. Hallways reeked of crack. Druggies hanging out front.. AWEFUL
Stayed 3 nights in Apr 2023

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