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Hacienda Plaza de Armas

3.5 star property
Art Deco hotel with free breakfast and a 24-hour front desk

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Photo gallery for Hacienda Plaza de Armas

View from room
Combined shower/tub, free toiletries, hair dryer, towels
Free daily self-serve breakfast
Reception
City Double Room | 1 bedroom, in-room safe, desk, laptop workspace

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Parking included
  • Room service
  • Laundry
  • Breakfast included
  • Air conditioning

Room options

Available filters for rooms
Showing 13 of 13 rooms

View all photos for Double Room

1 bedroom, in-room safe, desk, laptop workspace

Double Room

Highlights

Soundproofed
Air conditioning
LCD TV
Separate bedroom
Hair dryer
Private bathroom
Shower/tub combination
Cable channels
  • 19 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for City Double Room

City Double Room | 1 bedroom, in-room safe, desk, laptop workspace

City Double Room

Highlights

Soundproofed
Air conditioning
LCD TV
Separate bedroom
Hair dryer
Private bathroom
Shower/tub combination
Cable channels
  • 19 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Triple Room

Triple Room | 1 bedroom, in-room safe, desk, laptop workspace

Triple Room

Highlights

Soundproofed
Air conditioning
LCD TV
Separate bedroom
Hair dryer
Private bathroom
Shower/tub combination
Cable channels
  • 22 sq m
  • Sleeps 3
  • 3 Twin Beds

View all photos for City Twin Room

City Twin Room | 1 bedroom, in-room safe, desk, laptop workspace

City Twin Room

Highlights

Soundproofed
Air conditioning
LCD TV
Separate bedroom
Hair dryer
Private bathroom
Shower/tub combination
Cable channels
  • 19 sq m
  • Park view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Single Room

1 bedroom, in-room safe, desk, laptop workspace

Single Room

Highlights

Soundproofed
Air conditioning
LCD TV
Separate bedroom
Hair dryer
Private bathroom
Shower/tub combination
Cable channels
  • 19 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Twin Room, 2 Twin Beds

Twin Room, 2 Twin Beds | 1 bedroom, in-room safe, desk, laptop workspace

Twin Room, 2 Twin Beds

Highlights

Soundproofed
Air conditioning
LCD TV
Separate bedroom
Hair dryer
Private bathroom
Shower/tub combination
Cable channels
  • 19 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Suite

Suite | 1 bedroom, in-room safe, desk, laptop workspace

Suite

Highlights

Soundproofed
Air conditioning
LCD TV
Separate bedroom
Hair dryer
Bathrobes
Shower/tub combination
Private bathroom
  • 24 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Triple Room Standard

1 bedroom, in-room safe, desk, laptop workspace

Triple Room Standard

  • Sleeps 3

View all photos for Double Room Standard

1 bedroom, in-room safe, desk, laptop workspace

Double Room Standard

  • Sleeps 2

View all photos for Double Room Superior

1 bedroom, in-room safe, desk, laptop workspace

Double Room Superior

  • Sleeps 2

View all photos for Twin Room Standard

1 bedroom, in-room safe, desk, laptop workspace

Twin Room Standard

  • Sleeps 2

View all photos for Twin Room Superior

1 bedroom, in-room safe, desk, laptop workspace

Twin Room Superior

  • Sleeps 2

View all photos for Single Room Standard

1 bedroom, in-room safe, desk, laptop workspace

Single Room Standard

  • Sleeps 1

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About the neighborhood

Map
Jr. Puno 419, Puno, Puno, 21001

What's nearby

  • Puno Plaza de Armas - 1 min walk - 0.0 miles
  • Puno Cathedral - 2 min walk - 0.1 miles
  • Puno Central Market - 3 min walk - 0.2 miles
  • Puno Port - 18 min walk - 1.0 mile
  • Mirador Puma Uta - 4 min drive - 2.1 miles

Getting around

  • Puno Station - 9 min walk
  • Juliaca (JUL-Inca Manco Capac Intl.) - 68 min drive

Restaurants

  • ‪La Casona - ‬3 min walk
  • ‪Mojsa Restaurant - ‬1 min walk
  • ‪Ricos Pan - ‬2 min walk
  • ‪La Casa del Corregidor - ‬3 min walk
  • ‪Hotel Balsa Inn - ‬3 min walk

About this property

Hacienda Plaza de Armas

Hotel near Lake Titicaca
You can look forward to free self-serve breakfast, dry cleaning/laundry services, and a bar at Hacienda Plaza de Armas. The on-site restaurant, Taypicamana, offers breakfast, lunch, and dinner. In addition to a business center, guests can connect to free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • Free self parking
  • A roundtrip airport shuttle (surcharge), concierge services, and a 24-hour front desk
  • An elevator, luggage storage, and smoke-free premises
Room features
All guestrooms at Hacienda Plaza de Armas include thoughtful touches such as laptop-friendly workspaces and air conditioning, in addition to amenities like free WiFi and safes.
More amenities include:
  • Bathrooms with shower/tub combinations and free toiletries
  • LCD TVs with cable channels
  • Daily housekeeping, desks, and phones

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free offsite parking
  • Roundtrip airport shuttle (surcharge)
  • Free self parking on site

Food and drink

  • Free self-serve breakfast available daily 6:00 AM to 9:00 AM
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Taypicamana

Family friendly

  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Business center
  • Computer station
  • Meeting room

Outdoors

  • On a lake

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 6 floors
  • Art Deco architecture
  • Banquet hall
  • Built in 2004
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Desk
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: noon; Check-in end time: 11:00 PM
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Children up to the age of 10 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be asked to pay the following charges at the property: Peru value-added tax (18%). Nonresident travelers who present a valid passport and tourist visa/immigration card may be exempt from value-added tax (18%).

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Property Registration Number 20406464181

We should mention

Children under 18 are generally not allowed to stay at properties in Peru without a parent, legal guardian or duly authorized responsible person. Accompanying adults may be asked for both their and the child's ID as well as any duly notarized supporting documentation. Visitors who plan to travel with children should consult with a Peruvian consulate office prior to travel for further guidance.
According to Peruvian law, cash is not accepted for payments over PEN 2,000 or USD 500. Payments greater than these amounts must be settled by credit card or other methods approved by the property and local law; payments cannot be split between currencies
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Property is also known as

Hacienda Plaza Armas
Hacienda Plaza Armas Hotel
Hacienda Plaza Armas Hotel Puno
Hacienda Plaza Armas Puno
Hacienda Plaza Armas Hotel Puno
Hacienda Plaza Armas Hotel
Hacienda Plaza Armas Puno
Hacienda Plaza Armas
Hotel Hacienda Plaza de Armas Puno
Puno Hacienda Plaza de Armas Hotel
Hotel Hacienda Plaza de Armas
Hacienda Plaza de Armas Puno
Hacienda Plaza Armas Puno
Hacienda Plaza de Armas Puno
Hacienda Plaza de Armas Hotel
Hacienda Plaza de Armas Hotel Puno

Frequently asked questions

Is Hacienda Plaza de Armas pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hacienda Plaza de Armas?

Self parking is free at this property; nearby parking is also free.

What time is check-in at Hacienda Plaza de Armas?

Check-in start time: noon; Check-in end time: 11:00 PM.

What time is check-out at Hacienda Plaza de Armas?

Check-out is at 10:00 AM.

Does Hacienda Plaza de Armas provide a shuttle to the airport?

Yes, there's an airport shuttle.

Where is Hacienda Plaza de Armas located?

Located in the heart of Puno, this hotel is steps from Puno Plaza de Armas and 1.5 mi (2.5 km) from Lake Titicaca. Puno Cathedral and Casa del Corregidor are just steps away. Puno Station is 9 minutes by foot.

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Hacienda Plaza de Armas Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 134 out of 337 reviews
Rating 8 - Good. 138 out of 337 reviews
Rating 6 - Okay. 48 out of 337 reviews
Rating 4 - Poor. 11 out of 337 reviews
Rating 2 - Terrible. 6 out of 337 reviews

8.6/10

Cleanliness

8.4/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10

Nice hotel in the center of Plaza de Armes. Rooms are a great size and staff were very helpful. Rooms could use some soundproofing, but otherwise a good hotel
Stayed 2 nights in Apr 2025

10/10

Wonderful staff, spacious clean roof, amazing location!
Stayed 1 night in Feb 2025

10/10

Great location
Stayed 1 night in Jan 2025

8/10

Excellent location, good view from the room, good service, shops, restaurants nearby
Stayed 1 night in Oct 2024

8/10

Charming property, centrally located with view of the cathedral. Friendly personnel at the front desk and in the restaurant. WiFi signal too weak in the suites. Checkout time of 10am is odd.
Stayed 2 nights in Feb 2025

10/10

Great location and accommodation
Stayed 2 nights in Sep 2023

10/10

Great location
Stayed 2 nights in Feb 2024

4/10

They do what they can with what they have ; and it is not much.
Stayed 1 night in Dec 2024

8/10

Inside room, no view
Stayed 1 night in Dec 2024

8/10

Nice option to stay. Clean, good centre location, nice breakfast
Stayed 1 night in May 2023

10/10

The hotel was in the main area which it was very convenient. The rooms were very clean and the beds súper comfortable.
Stayed 1 night in Jun 2023

6/10

Great location and nice breakfast. The welcome drink required buying food.

10/10

Staff was very friendly and professional
Stayed 2 nights in Nov 2022

8/10

Well located. Friendly and helpful staff. Cleanness was ok.
Stayed 1 night in Jul 2022

8/10

Nice hotel in the center. Room was big. Perfect location. Breakfast was not good
Stayed 1 night in Oct 2022

6/10

A highly overpriced hotel, not very comfortable and certainly without many amenities. Staff was polite but not very efficient and the bottle of water had 9 soles ( usual expensive price 2.5 soles). Sheraton In Lima is much cheaper than this hotel and has so much more to offer...
Stayed 1 night in Jun 2024

10/10

Personal excelente
Stayed 1 night in May 2023

6/10

The hotel was very convenient located in the center plaza. The staff was generally professional. However, it was disappointing that face towels were not provided at all, not even by request. I had to use the big hand towel to wash my face. I also wished the rooms were not carpeted, as carpets usually trap germs and dirt.
Stayed 3 nights in Dec 2023

6/10

The hotel itself was a nice building, and our room was spacious and comfortable, but the service from the staff was strange! When we checked in there was a festival going on in the square, we had had a long travel day and the room directly over looked the square, we asked if there was a quieter room and told there wasn't, the staff also didn't know what time the music would go on until, it eventually stopped just before midnight, not ideal! As we were tired we thought we would have a lie in the following morning, but we were awoken at 8:30am by the hotel reception informing us we only had half an hour until breakfast closed so we needed to go now, we explained we didn't need breakfast and we would like to sleep. About half an hour later the phone went again asking us to leave the room so the housekeeping could be done! We asked them to come back later as we would like to get ready in our own time... half an hour after that, even though the do not disturb sign was on the door, there was a knock on the door from house keeping asking us to leave the room so the room could be made up! After we eventually left the room to go out and sightsee the room was made up, thankfully! This same charade happened again the following morning but this time the room wasn't made up when we left, not a massive problem, but seemed that if the guests weren't working to their time frame this hotel wasn't going to budge! On a separate note the safe didn't work and was too small to fit a laptop.
Stayed 3 nights in Jan 2025

8/10

Stayed 2 nights in Mar 2025

10/10

Stayed 1 night in Mar 2025

10/10

Godt placeret hotel og fine værelser. Morgenmaden er ok. Restauranten laver virkelig dejlig og billig mad. God service.
Stayed 3 nights in Jan 2025

10/10

Stayed 2 nights in Jan 2025

10/10

Hotel muito bem localizado, atendimentos muito bom, guardaram nossas malas por um dia para irmos a lá paz, e um hotel mais antigo mas dentro do possível em bom estado, café da manhã bom, quartos são pequenos mas para quem vai apenas dormi vale a pena, pois achar algo em Puno para ficar é desafiador
Stayed 1 night in Dec 2024

8/10

The Hotel is very conveniently located to restaurants, main square and shops. Has a nice restaurant and front staff friendly. Housekeeping staff make noise early morning ,while trying to clean an early checkout while other guests are still sleeping.
Stayed 1 night in Nov 2024