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Hacienda Plaza de Armas

3.5 star property
Travelers can sip cocktails at the water's edge before enjoying locally inspired meals throughout the day at this lakeside retreat

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Photo gallery for Hacienda Plaza de Armas

A spacious living room with a grand chandelier, a dining area with red upholstered chairs, and a staircase leading to another level. - Hacienda Plaza de Armas (Puno)
A restaurant with multiple dining tables set for guests, featuring a chandelier and a large painting on the wall. - Hacienda Plaza de Armas (Puno)
A hotel room with a large bed, a bedside table with a lamp, a vase with flowers, and a balcony with a view of the street. - Hacienda Plaza de Armas (Puno)
A spacious lobby with a high ceiling, a seating area with red upholstered chairs and a wooden bench, and a large mirror reflecting the interior. - Hacienda Plaza de Armas (Puno)
A hotel room with two beds, a TV mounted on the wall, a small table with a chair, and a view of the outside through a glass door. - Hacienda Plaza de Armas (Puno)
Hacienda Plaza de Armas offers tranquil lake views and practical amenities. Enjoy a complimentary self-serve breakfast, meals at Taypicamana restaurant, and drinks at the bar. The property provides in-room WiFi, dry cleaning services, and a business center.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Parking included
  • Free WiFi
  • Air conditioning
  • Business services

Room options

Available filters for rooms
Showing 10 of 10 rooms

View all photos for Twin Room Standard

A hotel room with two beds, a balcony, a view of buildings, and a lamp on the nightstand.

Twin Room Standard

  • 18 sq m
  • Sleeps 2
  • Free WiFi

View all photos for Single Room

A hotel room with a bed, a bedside table with a lamp, a telephone, and a vase with flowers.

Single Room

  • 19 sq m
  • Sleeps 1
  • 1 Twin Bed
  • Free WiFi

View all photos for Twin Room, 2 Twin Beds

A hotel room with two beds, each with a wooden headboard, white bedding, and red striped bedspreads. There are bedside tables with lamps, a small wall-mounted picture, and a nightstand with a phone and a book.

Twin Room, 2 Twin Beds

8.8 out of 10
Excellent
(3 reviews)
  • 19 sq m
  • Sleeps 3
  • 2 Twin Beds
  • Free WiFi

View all photos for Double Room

A hotel room with a bed, a bedside table with a lamp, a telephone, and a vase with flowers.

Double Room

8.0 out of 10
Very good
(2 reviews)
  • 19 sq m
  • Sleeps 3
  • 1 Double Bed
  • Free WiFi

View all photos for Triple Room

A hotel room with two beds, a TV, a chair, a table, and a balcony view.

Triple Room

  • 22 sq m
  • Sleeps 3
  • 3 Twin Beds
  • Free WiFi

View all photos for Suite

A hotel room with a bed, a chair, a desk, a lamp, and a TV.

Suite

  • 24 sq m
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for City Twin Room

A hotel room with two beds, a desk with a chair, a TV, and a wardrobe.

City Twin Room

  • Park view
  • 19 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for City Double Room

A hotel room with a bed, a bedside table with a lamp, and a view of a historic church through an open door.

City Double Room

9.4 out of 10
Exceptional
(3 reviews)
  • City view
  • 19 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

Single Room

  • Sleeps 1
  • Free WiFi

Double Room

  • Sleeps 2
  • Free WiFi

About the neighborhood

Located in Puno, Hacienda Plaza de Armas is in the city center and on a lake. Carlos Dreyer Museum and Casa del Corregidor are local landmarks, and travelers looking to shop may want to visit Puno Central Market and Bellavista Market. Looking to enjoy an event or a game while in town? See what's happening at Enrique Torres Belon Stadium or Yanamayo Stadium. Visit our Puno travel guide
Map
Jr. Puno 419, Puno, Puno, 21001

What's nearby

  • A monument with a statue, a church with two towers, and people sitting and walking around.
    Puno Plaza de Armas
    1 min walk - 0.0 miles
  • A historic cathedral with two towers and a large clock.
    Puno Cathedral
    2 min walk - 0.1 miles
  • A church with a cross on top, illuminated arches, and a large entrance.
    Pine Park
    3 min walk - 0.2 miles
  • Puno Central Market
    3 min walk - 0.2 miles
  • Puno Port
    18 min walk - 1.0 mile

Getting around

  • Puno Station
    9 min walk
  • Juliaca (JUL-Inca Manco Capac Intl.)
    67 min drive

Restaurants

  • Mojsa
    1 min walk
  • Rupha Cafe
    3 min walk
  • Ricos Pan
    3 min walk
  • Hotel Balsa Inn
    2 min walk
  • Hotel Hacienda Plaza de Armas
    2 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free offsite parking
  • Roundtrip airport shuttle (surcharge)
  • Free self parking on site

Food and drink

  • Free self-serve breakfast available daily 6:00 AM to 9:00 AM
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Taypicamana

Family friendly

  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Business center
  • Computer station
  • Meeting room

Outdoors

  • On a lake

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 6 floors
  • Art Deco architecture
  • Banquet hall
  • Built in 2004
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Desk
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: noon; Check-in end time: 11:00 PM
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Children up to the age of 10 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be required to pay the following charge at the property: Peru Value-Added Tax (VAT) at up to 18%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Peru. The exemption applies only to stays in Peru not exceeding 60 days.

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Property Registration Number 20406464181

We should mention

Children under 18 are generally not allowed to stay at properties in Peru without a parent, legal guardian or duly authorized responsible person. Accompanying adults may be asked for both their and the child's ID as well as any duly notarized supporting documentation. Visitors who plan to travel with children should consult with a Peruvian consulate office prior to travel for further guidance.
According to Peruvian law, cash is not accepted for payments over PEN 2,000 or USD 500. Payments greater than these amounts must be settled by credit card or other methods approved by the property and local law; payments cannot be split between currencies
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Frequently asked questions

Is Hacienda Plaza de Armas pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property; nearby parking is also free.

What time is check-in at Hacienda Plaza de Armas?

Check-in start time: noon; Check-in end time: 11:00 PM.

What time is check-out at Hacienda Plaza de Armas?

Check-out is at 10:00 AM.

Does Hacienda Plaza de Armas provide a shuttle to the airport?

Yes, there's an airport shuttle.

Where is Hacienda Plaza de Armas located?

Located in the heart of Puno, this hotel is steps from Puno Plaza de Armas, Casa del Corregidor, and Carlos Dreyer Museum. San Antonio Church and Puno Cathedral are just steps away. Puno Station is 9 minutes by foot.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Hacienda Plaza de Armas Reviews

8.4

Very Good

8.6

Cleanliness

9.0

Location

8.6

Staff & service

8.2

Property conditions & facilities
Rating 10 - Excellent. 144 out of 356 reviews
Rating 8 - Good. 144 out of 356 reviews
Rating 6 - Okay. 50 out of 356 reviews
Rating 4 - Poor. 12 out of 356 reviews
Rating 2 - Terrible. 6 out of 356 reviews

Reviews

Verified

8/10 Good

Vimala

Liked: Cleanliness, staff & service, property conditions & facilities
Staff were very nice. Packed us breakfast to go as we needed to leave early.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

david

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
clean. great staff. perfect location
Stayed 2 nights in Mar 2026
Verified

6/10 Okay

Deepak

Liked: Staff & service
Average really. The hotel's main draw is that it's situated within the main square. I asked for laundry service and this was very expensive. 3 t-shirts, a cargo pant, few underwear and a lightweight jacket came to around 12 USD in the end. They even called my room asking for more money because the jacket was cleaned differently apparently. Breakfast was decent. The room looked dated and need of modernization.
Stayed 3 nights in Apr 2026
Verified

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 1 night in Jan 2025
Verified

8/10 Good

Morysha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location, good view from the room, good service, shops, restaurants nearby
Stayed 1 night in Oct 2024
Verified

10/10 Excellent

Gulvash

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very helpful and friendly, even printed a document off for us last minute which we needed to travel. The rooms were spacious, clean and quiet
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Breanne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great spot!

Wonderful staff, spacious clean roof, amazing location!
Stayed 1 night in Feb 2025
Verified

8/10 Good

Cory Leslie

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel in the center of Plaza de Armes. Rooms are a great size and staff were very helpful. Rooms could use some soundproofing, but otherwise a good hotel
Stayed 2 nights in Apr 2025
Verified

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 2 nights in Feb 2024
Verified

10/10 Excellent

Nicholas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

In the heart of Puno

This a great hotel located right on the Plaza de Armas in the heart of Puno. The hotel pickup (in our case from the bus terminal) was a great service. Excellent breakfast too.
Stayed 1 night in Jun 2024
Verified

8/10 Good

ROSHNI

Liked: Cleanliness, amenities
The Hotel is very conveniently located to restaurants, main square and shops. Has a nice restaurant and front staff friendly. Housekeeping staff make noise early morning ,while trying to clean an early checkout while other guests are still sleeping.
Stayed 1 night in Nov 2024
Verified

8/10 Good

Andreas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Charming property, centrally located with view of the cathedral. Friendly personnel at the front desk and in the restaurant. WiFi signal too weak in the suites. Checkout time of 10am is odd.
Stayed 2 nights in Feb 2025
Verified

6/10 Okay

Naomo

Liked: Room comfort
Disliked: Cleanliness, staff & service

Strange staff behaviour...

The hotel itself was a nice building, and our room was spacious and comfortable, but the service from the staff was strange! When we checked in there was a festival going on in the square, we had had a long travel day and the room directly over looked the square, we asked if there was a quieter room and told there wasn't, the staff also didn't know what time the music would go on until, it eventually stopped just before midnight, not ideal! As we were tired we thought we would have a lie in the following morning, but we were awoken at 8:30am by the hotel reception informing us we only had half an hour until breakfast closed so we needed to go now, we explained we didn't need breakfast and we would like to sleep. About half an hour later the phone went again asking us to leave the room so the housekeeping could be done! We asked them to come back later as we would like to get ready in our own time... half an hour after that, even though the do not disturb sign was on the door, there was a knock on the door from house keeping asking us to leave the room so the room could be made up! After we eventually left the room to go out and sightsee the room was made up, thankfully! This same charade happened again the following morning but this time the room wasn't made up when we left, not a massive problem, but seemed that if the guests weren't working to their time frame this hotel wasn't going to budge! On a separate note the safe didn't work and was too small to fit a laptop.
Stayed 3 nights in Jan 2025
Verified

10/10 Excellent

Andreas Egelund

Liked: Cleanliness, staff & service, amenities
Spacious and clean room, and great location.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Dominic

Great location and accommodation
Stayed 2 nights in Sep 2023
Verified

8/10 Good

Jose

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good balance between price, quality and confort.

Room was clean with a convenient radiator and the internet was good.
Stayed 1 night in Sep 2025
Verified

8/10 Good

Lukasz

Liked: Cleanliness, staff & service, amenities
Nice option to stay. Clean, good centre location, nice breakfast
Stayed 1 night in May 2023
Verified

10/10 Excellent

Fabiola

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was in the main area which it was very convenient. The rooms were very clean and the beds súper comfortable.
Stayed 1 night in Jun 2023
Verified

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and nice breakfast. The welcome drink required buying food.
Verified

10/10 Excellent

Juana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very friendly and professional
Stayed 2 nights in Nov 2022
Verified

10/10 Excellent

Erica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is right on the town square, great central location. There is no parking
Stayed 3 nights in Jul 2024
Verified

8/10 Good

Claudia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Well located. Friendly and helpful staff. Cleanness was ok.
Stayed 1 night in Jul 2022
Verified

8/10 Good

khairalnnesa

Nice hotel in the center. Room was big. Perfect location. Breakfast was not good
Stayed 1 night in Oct 2022
Verified

10/10 Excellent

Adelaida

Liked: Cleanliness, staff & service, property conditions & facilities
Personal excelente
Stayed 1 night in May 2023
Verified

8/10 Good

Chris

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Inside room, no view
Stayed 1 night in Dec 2024