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Casona Plaza Hotel Puno

3.5 star property
Art Deco hotel with free breakfast and a 24-hour business center

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Photo gallery for Casona Plaza Hotel Puno

Premium bedding, down comforters, pillowtop beds, in-room safe
Exterior
Reception
Lobby sitting area
Interior

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • Room service
  • Laundry
  • 24/7 front desk
  • Housekeeping

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Basic Double Room

Premium bedding, down comforters, pillowtop beds, in-room safe

Basic Double Room

Highlights

Individually decorated
Mini-fridge
TV
Pillow menu
Down duvet
Premium bedding
Pillowtop bed
Bidet
  • 28 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite

Premium bedding, down comforters, pillowtop beds, in-room safe

Suite

Highlights

Individually decorated
TV
Pillow menu
Down duvet
Premium bedding
Pillowtop bed
Shower/tub combination
Deep soaking bathtub
  • 81 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Quadruple Room, 1 Bedroom, Private Bathroom

Classic Quadruple Room, 1 Bedroom, Private Bathroom | Premium bedding, down comforters, pillowtop beds, in-room safe

Classic Quadruple Room, 1 Bedroom, Private Bathroom

Highlights

Individually decorated
TV
Pillow menu
Down duvet
Premium bedding
Pillowtop bed
Shower/tub combination
Deep soaking bathtub
  • 85 sq m
  • City view
  • Sleeps 4
  • 4 Large Twin Beds

View all photos for Triple Room

Triple Room | Premium bedding, down comforters, pillowtop beds, in-room safe

Triple Room

Highlights

Individually decorated
TV
Pillow menu
Down duvet
Premium bedding
Pillowtop bed
Bidet
Private bathroom
  • 45 sq m
  • City view
  • Sleeps 3
  • 3 Twin Beds

View all photos for Standard Twin Room, Private Bathroom

Standard Twin Room, Private Bathroom | Premium bedding, down comforters, pillowtop beds, in-room safe

Standard Twin Room, Private Bathroom

Highlights

Individually decorated
TV
Pillow menu
Down duvet
Premium bedding
Pillowtop bed
Shower/tub combination
Deep soaking bathtub
  • 30 sq m
  • City view
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Double Room

Double Room | Premium bedding, down comforters, pillowtop beds, in-room safe

Double Room

Highlights

Individually decorated
TV
Pillow menu
Down duvet
Premium bedding
Pillowtop bed
Bidet
Private bathroom
  • 30 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Single Room

Single Room | Premium bedding, down comforters, pillowtop beds, in-room safe

Single Room

Highlights

Individually decorated
TV
Pillow menu
Down duvet
Premium bedding
Pillowtop bed
Bidet
Private bathroom
  • 22 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

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About the neighborhood

Map
Calle Arequipa Nro 655, Puno, PUNO, PE

What's nearby

  • Puno Plaza de Armas - 1 min walk - 0.0 miles
  • Puno Cathedral - 2 min walk - 0.1 miles
  • Puno Central Market - 3 min walk - 0.2 miles
  • Puno Port - 18 min walk - 1.0 mile
  • Mirador Puma Uta - 3 min drive - 1.9 miles

Getting around

  • Puno Station - 9 min walk
  • Juliaca (JUL-Inca Manco Capac Intl.) - 69 min drive

Restaurants

  • ‪La Casona - ‬3 min walk
  • ‪Mojsa Restaurant - ‬1 min walk
  • ‪Ricos Pan - ‬1 min walk
  • ‪La Casa del Corregidor - ‬3 min walk
  • ‪La Hacienda Restaurant - ‬2 min walk

About this property

Casona Plaza Hotel Puno

Hotel near Lake Titicaca
You can look forward to a free breakfast buffet, dry cleaning/laundry services, and a fireplace in the lobby at Casona Plaza Hotel Puno. The on-site restaurant, LOS FAROLES, offers breakfast, brunch, lunch, and dinner. In addition to a bar and a 24-hour business center, guests can connect to free in-room WiFi.
Other perks at this hotel include:
  • A free cruise shuttle, an elevator, and coffee/tea in the lobby
  • A 24-hour front desk, luggage storage, and 1 meeting room
  • Tour/ticket assistance, a vending machine, and concierge services
Room features
All 60 individually decorated rooms boast comforts such as 24-hour room service and premium bedding, in addition to perks like first-run movies and pillow menus.
Extra amenities include:
  • Pillowtop mattresses, down comforters, and rollaway/extra beds (surcharge)
  • Bathrooms with rainfall showers and deep soaking tubs
  • 21-inch TVs with cable channels and first-run movies
  • Daily housekeeping, desks, and phones

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Offsite parking available from 6:00 AM to 9:00 PM; PEN 12 per night; reservations required
  • Street parking available
  • 24-hour roundtrip airport shuttle (surcharge)
  • Free train station pick-up shuttle
  • Free cruise terminal shuttle

Food and drink

  • Free buffet breakfast
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • LOS FAROLES

Things to do

  • TV in common areas

Family friendly

  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Separate bedroom
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Turndown service

Business services

  • 24-hour business center
  • Conference center
  • Meeting room

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (39 inch wide door)
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 5 floors
  • Art Deco architecture
  • Banquet hall
  • Built in 2006
  • Designated smoking areas (fines apply)
  • Fireplace in lobby

Room amenities

Bedroom

  • Down comforter
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bidet
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 21-inch TV with cable channels
  • First-run movies

Food and drink

  • 24-hour room service

More

  • Access via exterior corridors
  • Desk
  • Free local calls
  • Individual decor
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: noon; Check-in end time: 1:00 PM
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

This property offers transfers from the cruise terminal, airport, and train station (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Children up to the age of 9 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for PEN 20.0 per day

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be asked to pay the following charges at the property: Peru value-added tax (18%). Nonresident travelers who present a valid passport and tourist visa/immigration card may be exempt from value-added tax (18%).

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: PEN 210 per vehicle (roundtrip)
  • Nearby parking fee: PEN 12 per night (1640 ft away; open 6:00 AM to 9:00 PM)
  • Rollaway bed fee: PEN 20.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Property Registration Number 20406473091

We should mention

Children under 18 are generally not allowed to stay at properties in Peru without a parent, legal guardian or duly authorized responsible person. Accompanying adults may be asked for both their and the child's ID as well as any duly notarized supporting documentation. Visitors who plan to travel with children should consult with a Peruvian consulate office prior to travel for further guidance.
According to Peruvian law, cash is not accepted for payments over PEN 2,000 or USD 500. Payments greater than these amounts must be settled by credit card or other methods approved by the property and local law; payments cannot be split between currencies
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Property is also known as

Casona Plaza
Casona Plaza Hotel
Casona Plaza Hotel Puno
Casona Plaza Puno
Hotel Casona Plaza
Casona Plaza Hotel Puno
Casona Plaza Hotel
Casona Plaza Puno
Hotel Casona Plaza Puno
Puno Casona Plaza Hotel
Hotel Casona Plaza
Casona Plaza
Casona Plaza Hotel Puno Puno
Casona Plaza Hotel Puno Hotel
Casona Plaza Hotel Puno Hotel Puno

Frequently asked questions

Is Casona Plaza Hotel Puno pet-friendly?

No, pets are not allowed at this property.

What time is check-in at Casona Plaza Hotel Puno?

Check-in start time: noon; Check-in end time: 1:00 PM.

What time is check-out at Casona Plaza Hotel Puno?

Check-out is at 11 AM.

Does Casona Plaza Hotel Puno provide a shuttle to the airport?

Yes, there's an airport shuttle. A fee of PEN 210 per vehicle applies.

Where is Casona Plaza Hotel Puno located?

Located in the heart of Puno, this hotel is steps from Puno Plaza de Armas and 1.5 mi (2.4 km) from Lake Titicaca. Puno Cathedral and Casa del Corregidor are just steps away. Puno Station is 9 minutes by foot.

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Casona Plaza Hotel Puno Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 34 out of 85 reviews
Rating 8 - Good. 30 out of 85 reviews
Rating 6 - Okay. 17 out of 85 reviews
Rating 4 - Poor. 3 out of 85 reviews
Rating 2 - Terrible. 1 out of 85 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

JULIET

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfy beds and good restaurant with room service available. No free water or tea apart from at breakfast but they did pack us a breakfast box when we had an early start.
Stayed 2 nights in May 2025

10/10 Excellent

Katty

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location and staff were very kind. Rooms are really big.
Stayed 1 night in Nov 2024

8/10 Good

Liza

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and helpful staff; it's just a little dated.
Stayed 1 night in Jul 2024

10/10 Excellent

Patrycja

Liked: Cleanliness, staff & service, room comfort
Highly recommend this hotel. The staff is extremely nice - they helped us out with with our reservation issue. Delicious breakfast, clean rooms. Perfect location.
Stayed 1 night in Oct 2023

10/10 Excellent

Rodrigo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was surprised how nice this place is , been a budget hotel. It is less than two minutes walk to main square. Front desk crew is so charming and helpful. Place offers a great breakfast buffet .
Stayed 1 night in Jul 2023

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service

Cold rooms during winter

Cold rooms during winter, it took forever to heat up the room. The bathroom is cold too. Not really convenient place to stay.
Stayed 2 nights in Jun 2024

6/10 Okay

shabir

Liked: Cleanliness, property conditions & facilities, room comfort

Fine for centre.

Contrary to other recent reviews our stay was fine. It has an excellent location around the corner from the cathedral. We booked a suite, no smell, clean and a comfortable bed. It had a wall fan heater. It was so large we had no need for the sitting room (which had a light well). The bedroom had seating and windows onto the street (which is not noisy). Good breakfast with eggs to order. Also laundry by the kg. We did pass some rooms where their windows utilize the interior light wells but I suspect that's reflected in the pricing. However, despite messaging requesting a taxi pick -up it was not actioned. The train station is 8 mins away but some pavements are not luggage friendly. It's better to overshoot Arequipa take the pedestrinised section linking Pino with the Cathedral, overshoot the hotel turn left and left and it's across the road.
Stayed 4 nights in Jan 2025

8/10 Good

Steve

Liked: Cleanliness, staff & service, property conditions & facilities
This is a very nice hotel with a friendly staff but unfortunately it has horrible Internet. If you are a tourist staying one night, it is a fine place. We were there for business and it has a lot of policies that are unfriendly to business travelrrs in addition to the Internet, which is often unusable. And instead of a managed WiFi they have five routers and you just have to find one that works We booked a larger room so we could have some private meetings only to find out that no guests are allowed in the room, which was never disclosed at booking. They did offer to let us meet in the common space but it was not as private. The breakfast is really nice and the rooms are spacious and modern.
Stayed 5 nights in Dec 2023

10/10 Excellent

mauricio

Stayed 2 nights in Nov 2024

8/10 Good

Mathew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

8/10 Good

carsten m

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good base for Puno

My room was clean and the bedding etc in good condition. A radiator and spare blankets came in handy during the cold nights/mornings. The location, a couple of blocks from the main square, was excellent. Staff were all helpful and friendly. The breakfast was slightly limited for the size of the hotel. Fresh eggs, omelettes etc were available (and tasty) from the eggman, but if you were in a line behind a tour group, it night require patience as this was the only way to get cooked eggs. Given the nature of Puno and tourists' depatures for tours or buses at all hours, i found my sleep disturbed by the clatter of suutcases / chatter of guests on more than one occasion. I would recommend that at the next investment cycle, the hotel look into soundproofing / acoustics
Stayed 1 night in Jul 2024

10/10 Excellent

maria

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2024

10/10 Excellent

Caleb

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice hotel.
Stayed 1 night in May 2024

10/10 Excellent

Sosana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great value for the price

The room was very nice with clean bedding and bathroom. The hot water and shower pressure were decent. There is a heater in the room and extra comforters/ blankets in case it is a little colder. Staff are super friendly and helpful staff. Would definitely stay here again.
Stayed 1 night in Jun 2024

10/10 Excellent

YANNICK

Liked: Cleanliness, staff & service, room comfort
Hôtel tres bien pour 1 ou 2 nuits Lit confortable Petit déjeuner copieux sous buffet Hôtel bien situe au centre
Stayed 1 night in May 2024

8/10 Good

David

Stayed 1 night in Apr 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2024

10/10 Excellent

Maria

Liked: Property conditions & facilities
Todo me agradó
Stayed 1 night in Mar 2024

10/10 Excellent

Zoila

Liked: Cleanliness, staff & service, property conditions & facilities
La adecuada ubicación del hotel.
Stayed 4 nights in Feb 2024

10/10 Excellent

Martin

Stayed 1 night in Jan 2024

10/10 Excellent

Robson

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ótima localização, quarto confortável, café da manhã bom e atendimento excelente.
Stayed 2 nights in Jul 2023

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2023

10/10 Excellent

Cynthia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, beautifully decorated and even has an elevator. The room was very spacious for a triple room. The front desk staff was accommodating and very helpful.
Stayed 1 night in Sep 2019

10/10 Excellent

Gilles

Liked: Cleanliness, property conditions & facilities, room comfort

Bel hôtel

Grande chambre pres de la place principale
Stayed 1 night in Aug 2019

8/10 Good

Verified traveler

Liked: Staff & service, amenities
I felt that the room was too dark aside from that I must say that they provide excellrnt service. I had altitude sickness and they call a doctor who came to my room. Their prices were very reasonable when it comes to the refreshments in the in room refrigerator.
Stayed 2 nights in May 2019