Ratings based on 240 Verified Reviews

4.6 out of 5
100% of guests recommend
4.9 Room cleanliness
4.7 Service & staff
4.7 Room comfort
4.8 Hotel condition
AARP Travel Center Verified Reviews
4 out of 5
by A verified traveler

Posted Oct 21, 2019 on Expedia
If this isn’t a new hotel, it sure has been remodeled to look new. Everything is spanking clean. Nice breakfast that included veggie omelets as yummy cinnamon rolls. The air conditioner was somewhat loud in our room for being so new, and it sounded like someone was practicing their marching band skills above us but we slept well when they parade rested on comfy beds with our choice of soft or firm pillows. Nice place overall and thankful they are here to stop for the night.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted Oct 19, 2019 on Expedia
5 out of 5
by A verified traveler from LA

Posted Oct 17, 2019 on Expedia
Great location! The room is very spacious and clean. The bed is very comfortable.
5 out of 5
by A verified traveler from Las Vegas

Posted Oct 16, 2019 on Expedia
pool was cold otherwise great! pool was cold otherwise great!pool was cold otherwise great!pool was cold otherwise great!pool was cold otherwise great!pool was cold otherwise great!pool was cold otherwise great!pool was cold otherwise great!pool was cold otherwise great!
Comment from Hotel Management
Oct 16, 2019 by Danielle DesChene, Hotel Management
Thank you for taking the time to tell us about your experience at Holiday Inn Express LAKE HAVASU - LONDON BRIDGE. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. Our pool is heated to 95 degree, so I apologize if it was too cold. I will be sure and have the temperature checked. We hope that you will give us the opportunity to serve you again in the future.
5 out of 5
by A verified traveler from Lake Havasu London Bridge

Posted Oct 14, 2019 on Expedia
The hotel has a great location stay there quite a few times when coming to Havasu
Comment from Hotel Management
Oct 16, 2019 by Danielle DesChene, Hotel Management
Thank you for taking the time to tell us about your experience at Holiday Inn Express LAKE HAVASU - LONDON BRIDGE. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.
4 out of 5
by A verified traveler from CA

Posted Oct 13, 2019 on Expedia
The check in assistant was very nice, gave us all the info we needed for our stay. The breakfast was excellent and the staff helpful. The beds were comfortable and the room was spacious. The fridge didn't work at all and the shower didn't flow properly - not deal breakers we were only staying one night. The location was good, close to amenities.
Comment from Hotel Management
Oct 14, 2019 by Danielle DesChene, Hotel Management
I would like to start by apologizing to you for the inconveniences you faced during your stay. We strive to make each stay as pleasant and comfortable as possible, and we appreciate that you brought your experience to our attention. We take feedback seriously and will coach our team to make the necessary changes so we can provide a better experience in the future. I hope you will give us a chance by staying with us again to show you that your unsatisfactory stay was an exception.
5 out of 5
by A verified traveler

Posted Sep 30, 2019 on Expedia
Easy access to everything. Excellant service. Well kept facility.
Comment from Hotel Management
Oct 1, 2019 by Dani DesChene, Hotel Management
Thank you for taking the time to tell us about your experience at Holiday Inn Express LAKE HAVASU - LONDON BRIDGE. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.
5 out of 5
by A verified traveler

Posted Sep 30, 2019 on Expedia
Extremely well appointed and immaculate. Great location, friendly staff.
Comment from Hotel Management
Oct 1, 2019 by Dani DesChene, Hotel Management
Thank you for taking the time to tell us about your experience at Holiday Inn Express LAKE HAVASU - LONDON BRIDGE. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.
4 out of 5
by A verified traveler

Posted Sep 25, 2019 on Expedia
Breakfast was not up to Holiday Inn Express standards
Comment from Hotel Management
Sep 26, 2019 by Danielle DesChene, Hotel Management
I would like to start by apologizing to you for the inconveniences you faced during your stay. We strive to make each stay as pleasant and comfortable as possible, and we appreciate that you brought your experience to our attention. We take feedback seriously and will coach our team to make the necessary changes so we can provide a better experience in the future. I hope you will give us a chance by staying with us again to show you that your unsatisfactory stay was an exception.
5 out of 5
by A verified traveler

Posted Sep 21, 2019 on Expedia
Great new property. Everything thought out in detail in the room. definitely stay here again
Comment from Hotel Management
Sep 26, 2019 by Danielle DesChene, Hotel Management
Thank you for taking the time to tell us about your experience at Holiday Inn Express LAKE HAVASU - LONDON BRIDGE. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.