Vacations Close To Lake Estes

Wish we had stayed longer than one night. Great location, clean property, and great amenities.

Great hotel in RiNo, good proximity to lots of fun activities and great food options. Very modern and well appointed, with very comfortable beds. They have a nice restaurant/bar on premise and fun activities like Trivia nights on Tuesday nights. The staff were very helpful and went to extra lengths to accommodate us and make our stay comfortable when my daughter caught a stomach bug that forced us to extend our stay by an additional 2 days.

Liked: location, room, friendly front desk staff, restaurant on site. Disliked: $30/day destination fee (not optional) that forces you to spend $30 at the hotel each day or you loose it, the $30 could not be used towards approximately $70/night valet parking, admitted mistake by staff in communicating breakdown of final charges (had to challenge the bill), then I got home and got an invoice (folio) for $105 of mini bar and snack charges! I took pics before I checked out, so I had proof that I did not consume ANY mini bar or snack options. I had to challenge that fraudulent charge, which was ultimately returned to me after The Jacquard admitted a housekeeping staff error (and I tipped the housekeeping staff!). I left the General Manager a voicemail and never got a return call. I'm probably not their 1st victim in this regard. They are friendly while you're there, but CHECK YOUR BILL AT CHECKOUT & REVIEW YOUR FINAL FOLIO THAT'S EMAILED TO YOU DAYS LATER. I will return to Denver, but I will not stay at The Jacquard. Too much time and energy was spent challenging their mistakes, miscommunications, and/or fraud.

Great breakfast, clean rooms, and kind staff.

Condo was wonderful, beds comfortable w, everything was clean. Customer service was wonderful, we had to leave early due to sickness and the manager worked with us. Would highly recommend.