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Tru By Hilton Lake Charles

3.5 star property
Travelers can shop extensively at nearby retail destinations, then return to enjoy arcade games or hit the fitness center without ever leaving the property

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Photo gallery for Tru By Hilton Lake Charles

Terrace/patio - Tru By Hilton Lake Charles (Lake Charles)
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Room, 2 Queen Beds, Accessible, Bathtub | Desk, iron/ironing board, free cribs/infant beds, free WiFi - Tru By Hilton Lake Charles (Lake Charles)
Snack bar - Tru By Hilton Lake Charles (Lake Charles)
Exterior - Tru By Hilton Lake Charles (Lake Charles)
Tru By Hilton Lake Charles is in a shopping district, blending convenience and comfort. Guests enjoy a breakfast buffet, arcade, billiards, gym, express check-in, and free WiFi.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Gym

Room options

Available filters for rooms
Showing 12 of 12 rooms

View all photos for Room, 1 King Bed

Desk, iron/ironing board, free cribs/infant beds, free WiFi

Room, 1 King Bed

9.4 out of 10
Exceptional
(44 reviews)
  • 22 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Desk, iron/ironing board, free cribs/infant beds, free WiFi

Room, 2 Queen Beds

9.8 out of 10
Exceptional
(14 reviews)
  • 27 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible (Roll-In Shower)

Desk, iron/ironing board, free cribs/infant beds, free WiFi

Room, 1 King Bed, Accessible (Roll-In Shower)

8.0 out of 10
Very good
(5 reviews)
  • 36 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Hearing)

Desk, iron/ironing board, free cribs/infant beds, free WiFi

Room, 1 King Bed, Accessible (Hearing)

  • 36 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Bathtub

Room, 2 Queen Beds, Accessible, Bathtub | Desk, iron/ironing board, free cribs/infant beds, free WiFi

Room, 2 Queen Beds, Accessible, Bathtub

10.0 out of 10
Exceptional
(4 reviews)
  • 36 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed (Bayou View)

Desk, iron/ironing board, free cribs/infant beds, free WiFi

Room, 1 King Bed (Bayou View)

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds (Bayou View)

Desk, iron/ironing board, free cribs/infant beds, free WiFi

Room, 2 Queen Beds (Bayou View)

  • Sleeps 4
  • 2 Queen Beds

King Room

  • Sleeps 2

King Room-Hearing Accessible-Roll-in Shower

  • Sleeps 2

King Room With Roll-in Shower-Mobility Accessible

  • Sleeps 2

View all photos for 2 Queen Beds Room

Bathroom amenities | Free toiletries, hair dryer, bathrobes, towels

2 Queen Beds Room

  • Sleeps 4

Guest Room With 2 Queen Beds And Bathtub-Mobility Accessible

  • Sleeps 4

About the neighborhood

Located in Lake Charles, Tru By Hilton Lake Charles is in a shopping district. Imperial Calcasieu Museum and Mardi Gras Museum of Imperial Calcasieu are cultural highlights, and some of the area's activities can be experienced at Cinemark Lake Charles and Contraband Bayou Golf Club at L Auberge Du Lac. Southland Coins and Prien Lake Park are also worth visiting. Visit our Lake Charles travel guide
Map
1220 W Prien Lake Rd, Lake Charles, LA, 70601

What's nearby

  • Prien Lake Mall
    15 min walk - 0.8 miles
  • CHRISTUS Ochsner Lake Area Hospital
    3 min drive - 2.1 miles
  • Lauberge Casino Lake Charles
    3 min drive - 1.6 miles
  • Contraband Bayou Golf Club at L'Auberge Du Lac
    3 min drive - 1.6 miles
  • Contraband Bayou Golf Club at L Auberge Du Lac
    3 min drive - 1.6 miles

Getting around

  • Lake Charles Station
    7 min drive
  • Lake Charles, LA (LCH-Lake Charles Regional)
    13 min drive

Restaurants

  • Subway
    3 min drive
  • Chick-fil-A
    3 min drive
  • Nogal
    18 min walk
  • Olive Garden
    14 min walk
  • Starbucks
    20 min walk

About this property

Tru By Hilton Lake Charles

Hotel near Golden Nugget
A free breakfast buffet, a terrace, and an arcade/game room are just a few of the amenities provided at Tru By Hilton Lake Charles. Stay connected with free in-room WiFi, and guests can find other amenities such as a gym and a business center.
You'll also find perks like:
  • Free self parking
  • Express check-out, express check-in, and a billiards/pool table
  • Free newspapers, coffee/tea in the lobby, and a 24-hour front desk
  • Guest reviews say great things about the helpful staff and location
Room features
All 98 rooms have comforts such as air conditioning and bathrobes, as well as thoughtful touches like free WiFi. Guest reviews highly rate the clean rooms at the property.
More amenities include:
  • Bathrooms with free toiletries and hair dryers
  • TVs with premium channels
  • Refrigerators, free infant beds, and heating

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 10:00 AM
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Gym

Family friendly

  • Arcade/game room
  • In-room crib
  • In-room refrigerator
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)

Business services

  • Business center

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Braille/raised signage
  • Elevator (42 inch wide door)
  • Handrails in stairways (38 inches high)
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (36 inches high)
  • Wheelchair-accessible van parking

More

  • 4 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • TV with premium cable/satellite channels

Food and drink

  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 7:00 AM
Contactless check-in available
Late check-in subject to availability
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 75 lbs per pet)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

A car is not required for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Tru Hilton Lake Charles Hotel
Tru Hilton Lake Charles
Tru By Hilton Charles Charles
Tru By Hilton Lake Charles Hotel
Tru By Hilton Lake Charles Lake Charles
Tru By Hilton Lake Charles Hotel Lake Charles

Frequently asked questions

Is Tru By Hilton Lake Charles pet-friendly?

Yes, this hotel allows cats and dogs (limit 2 total) with a maximum weight of up to 75 lbs per pet. There's a fee of USD 75 per accommodation, per stay. Service animals are exempt from fees.

How much is parking?

Self parking is free at this property.

What time is check-in at Tru By Hilton Lake Charles?

Check-in start time: 3 PM; Check-in end time: 7:00 AM. Late check-in is available during limited hours.

What time is check-out at Tru By Hilton Lake Charles?

Check-out is at noon.

Where is Tru By Hilton Lake Charles located?

Situated in a shopping district, this hotel is 0.7 mi (1.2 km) from Magnolia Square Shopping Center and 2.8 mi (4.5 km) from Golden Nugget. Prien Lake Mall and Cinemark Lake Charles are also within 1 mi (2 km).

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Reviews

Tru By Hilton Lake Charles Reviews

9.0

Wonderful

9.4

Cleanliness

9.2

Location

9.4

Staff & service

9.4

Property conditions & facilities
Rating 10 - Excellent. 635 out of 951 reviews
Rating 8 - Good. 208 out of 951 reviews
Rating 6 - Okay. 59 out of 951 reviews
Rating 4 - Poor. 21 out of 951 reviews
Rating 2 - Terrible. 28 out of 951 reviews

Reviews

10/10 Excellent

Michelle

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, awesome staff, great location.
Stayed 2 nights in Jan 2026

10/10 Excellent

Kerri

Liked: Cleanliness, staff & service, property conditions & facilities
Clean, safe, and easy close drive to casinos!
Stayed 1 night in Dec 2025

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel staff was really nice and we all enjoyed our stay
Stayed 1 night in Nov 2025

8/10 Good

Kerrie

Clean hotel. Staff was amazing.
Stayed 2 nights in Dec 2025

10/10 Excellent

Tracy

Liked: Cleanliness, amenities, property conditions & facilities
Really clean rooms. Facility was really nice.
Stayed 1 night in Jan 2026

10/10 Excellent

charles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff was great and the hotel was clean and up ro date. Would stay here again
Stayed 2 nights in Oct 2025

8/10 Good

Justin

Liked: Cleanliness, amenities, property conditions & facilities
Room was nice and clean. Employees were friendly. Overall a nice visit
Stayed 2 nights in Dec 2025

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room Comfortable bed
Stayed 2 nights in Dec 2025

10/10 Excellent

Tara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Parking area is very safe, hotel is extremely clean and front desk staff were so nice
Stayed 1 night in Oct 2025

10/10 Excellent

Bertha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and staff was friendly!
Stayed 1 night in Aug 2025

10/10 Excellent

Lauwana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed the friendly staff and being near the casinos. Dining areas nearby.
Stayed 2 nights in Aug 2025

10/10 Excellent

Jacques Morgan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Second stay, super clean, very friendly, access to everything
Stayed 1 night in May 2025

10/10 Excellent

Tiffany

Very clean property Comfortable rooms great location
Stayed 1 night in May 2025

8/10 Good

REBECCA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was perfect, close to casinos and the lake! Hotel and room were very clean!!
Stayed 2 nights in Jul 2025

10/10 Excellent

michael

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean, very nice staff, very close to a great seafood restaurant called Shucks!
Stayed 1 night in Jul 2025

8/10 Good

Holly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean and quiet. The mattress wasn’t as comfortable as other Hilton properties that we’ve stayed at. Breakfast was good and the dining area was neat and clean.
Stayed 1 night in Nov 2025

10/10 Excellent

Deborah

Liked: Cleanliness, staff & service, property conditions & facilities
The view is beautiful! Karen was so helpful with option for dinner!
Stayed 1 night in Oct 2025

10/10 Excellent

Kelly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cozy and clean, Staff was excellent and friendly!!
Stayed 1 night in May 2025

8/10 Good

Deborah

Liked: Cleanliness, staff & service, amenities
Walls are very thin. Property is very clean, staff was excellent. Beautiful view of the water.
Stayed 1 night in Oct 2025

10/10 Excellent

Cheryl

Liked: Cleanliness, amenities
It was my first time to stay at a Tru Hilton and I was impressed. The hotel was modern, clean, and close to shopping, etc. The staff were friendly and professional and the breakfast there was very good.
Stayed 1 night in Aug 2025

8/10 Good

christion

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the location.
Stayed 1 night in Apr 2025

10/10 Excellent

Jacques Morgan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay, friendly staff, easy check in, comfortable and clean rooms, very nice place
Stayed 1 night in Mar 2025

10/10 Excellent

jerri

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay in Lake Charles

Convenient location. Beds very comfortable. Staff was very friendly.
Stayed 1 night in Jun 2025

10/10 Excellent

Carlene

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean and spacious room. Nice lounge area and breakfast was good.
Stayed 1 night in Jun 2025

10/10 Excellent

Arturo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place and staff.
Stayed 1 night in Feb 2025