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Tru By Hilton Lake Charles

3.5 star property
Travelers can shop extensively at nearby retail destinations, then return to enjoy arcade games or hit the fitness center without ever leaving the property

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Photo gallery for Tru By Hilton Lake Charles

A breakfast counter with a sign reading 'TOP IT BREAKFAST' and various food options like pancakes and yogurt. - Tru By Hilton Lake Charles (Lake Charles)
Property video
A hotel room with two beds, a desk, a chair, a TV, and a window with a view of greenery. - Tru By Hilton Lake Charles (Lake Charles)
A modern hotel with a prominent logo, a parking lot, and a body of water in the background. - Tru By Hilton Lake Charles (Lake Charles)
A modern lounge area with hanging chairs, a sofa, and a dining area. - Tru By Hilton Lake Charles (Lake Charles)
Tru By Hilton Lake Charles is in a shopping district, blending convenience and comfort. Guests enjoy a breakfast buffet, arcade, billiards, gym, express check-in, and free WiFi.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Gym

Room options

Available filters for rooms
Showing 10 of 10 rooms

View all photos for Room, 1 King Bed

A hotel room with a bed, desk, chair, and a large window with a view of trees and houses.

Room, 1 King Bed

9.4 out of 10
Exceptional
(45 reviews)
  • 22 sq m
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Room, 2 Queen Beds

A hotel room with two beds, a desk, a chair, a TV, and a window with patterned curtains.

Room, 2 Queen Beds

9.6 out of 10
Exceptional
(17 reviews)
  • 27 sq m
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Room, 1 King Bed, Accessible (Roll-In Shower)

A hotel room with a bed, desk, chair, and a large window with a view of trees and houses.

Room, 1 King Bed, Accessible (Roll-In Shower)

8.0 out of 10
Very good
(5 reviews)
  • 36 sq m
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Room, 1 King Bed, Accessible (Hearing)

A hotel room with a bed, desk, chair, and a large window with a view of trees and houses.

Room, 1 King Bed, Accessible (Hearing)

10.0 out of 10
Exceptional
(1 review)
  • 36 sq m
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Room, 2 Queen Beds, Accessible, Bathtub

A hotel room with two beds, a nightstand, a lamp, and a wardrobe.

Room, 2 Queen Beds, Accessible, Bathtub

10.0 out of 10
Exceptional
(4 reviews)
  • 36 sq m
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Room, 1 King Bed, Accessible (Roll-In Shower)

Desk, iron/ironing board, free cribs/infant beds, free WiFi

Room, 1 King Bed, Accessible (Roll-In Shower)

  • Sleeps 2
  • Free WiFi

View all photos for Room, 2 Queen Beds, Accessible, Bathtub

Desk, iron/ironing board, free cribs/infant beds, free WiFi

Room, 2 Queen Beds, Accessible, Bathtub

  • Sleeps 2
  • Free WiFi

View all photos for Room, 1 King Bed (Bayou View)

A hotel room with a bed, desk, chair, and a large window with a view of trees and houses.

Room, 1 King Bed (Bayou View)

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Room, 2 Queen Beds (Bayou View)

A hotel room with two beds, a desk, a chair, a TV, and a window with patterned curtains.

Room, 2 Queen Beds (Bayou View)

  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for King Room

Free toiletries, hair dryer, bathrobes, towels

King Room

  • Sleeps 2
  • Free WiFi

About the neighborhood

Located in Lake Charles, Tru By Hilton Lake Charles is in a shopping district. Imperial Calcasieu Museum and Mardi Gras Museum of Imperial Calcasieu are cultural highlights, and some of the area's activities can be experienced at Cinemark Lake Charles and Contraband Bayou Golf Club at L Auberge Du Lac. Southland Coins and Prien Lake Park are also worth visiting. Visit our Lake Charles travel guide
Map
1220 W Prien Lake Rd, Lake Charles, LA, 70601

What's nearby

  • Prien Lake Mall
    1 min drive - 0.5 miles
  • Magnolia Square Shopping Center
    2 min drive - 1.0 mile
  • Lauberge Casino Lake Charles
    3 min drive - 1.9 miles
  • Contraband Bayou Golf Club at L Auberge Du Lac
    3 min drive - 1.9 miles
  • Contraband Bayou Golf Club at L'Auberge Du Lac
    3 min drive - 1.9 miles

Getting around

  • Lake Charles Station
    7 min drive
  • Lake Charles, LA (LCH-Lake Charles Regional)
    13 min drive

Restaurants

  • Subway
    3 min drive
  • Chick-fil-A
    3 min drive
  • Nogal
    18 min walk
  • Olive Garden
    13 min walk
  • Texas Roadhouse
    3 min drive

Similar properties

Property grounds
L'Auberge Casino Resort Lake Charles
Lake Charles
  • Pool
  • Spa
  • Waterslide
  • Parking included
8.8 out of 10, Excellent, 4,004 reviews
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 10:00 AM
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Gym

Family friendly

  • Arcade/game room
  • In-room crib
  • In-room refrigerator
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)

Business services

  • Business center

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Braille/raised signage
  • Elevator (42 inch wide door)
  • Handrails in stairways (38 inches high)
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (36 inches high)
  • Wheelchair-accessible van parking

More

  • 4 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • TV with premium cable/satellite channels

Food and drink

  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 7:00 AM
Contactless check-in available
Late check-in subject to availability
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 75 lbs per pet)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

A car is not required for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Is Tru By Hilton Lake Charles pet-friendly?

Yes, this hotel allows cats and dogs (limit 2 total) with a maximum weight of up to 75 lbs per pet. There's a fee of USD 75 per accommodation, per stay. Service animals are exempt from fees.

How much is parking?

Self parking is free at this property.

What time is check-in at Tru By Hilton Lake Charles?

Check-in start time: 3 PM; Check-in end time: 7:00 AM. Late check-in is available during limited hours.

What time is check-out at Tru By Hilton Lake Charles?

Check-out is at noon.

Where is Tru By Hilton Lake Charles located?

Situated in a shopping district, this hotel is 0.7 mi (1.2 km) from Magnolia Square Shopping Center and within 3 mi (5 km) of Golden Nugget and Lauberge Casino Lake Charles. Prien Lake Mall and Cinemark Lake Charles are also within 1 mi (2 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Tru By Hilton Lake Charles Reviews

9.0

Wonderful

9.4

Cleanliness

9.2

Location

9.4

Staff & service

9.4

Property conditions & facilities
Rating 10 - Excellent. 673 out of 1000 reviews
Rating 8 - Good. 215 out of 1000 reviews
Rating 6 - Okay. 63 out of 1000 reviews
Rating 4 - Poor. 22 out of 1000 reviews
Rating 2 - Terrible. 27 out of 1000 reviews

Reviews

Verified

10/10 Excellent

Sharda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were extremely helpful! The hotel was exceptionally clean and the rooms were modern and up to date.
Stayed 2 nights in Jun 2026
Verified

8/10 Good

jamar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was nice and clean, breakfast was good
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Sabrina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff and great location!
Stayed 1 night in Feb 2026
Verified

8/10 Good

Fallon

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Missing pool and washer/dryer. Staff very friendly and helpful.
Stayed 4 nights in Jun 2026
Verified

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I thought it was a very eclectic hotel. The decor was thoughtful and very modern.. The staff were all very friendly and helpful.
Stayed 1 night in May 2026
Verified

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly, like where it at. Lots of snacks to buy. BK was alright but could be better
Stayed 1 night in May 2026
Verified

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and clean
Stayed 1 night in Jun 2026
Verified

8/10 Good

April

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall nice hotel. Nice location, next to creek. Clean rooms. Yummy breakfast. Guests in room above us were loud- we could hear them rolling around on office chair or possibly luggage.
Stayed 1 night in Jun 2026
Verified

10/10 Excellent

Michelle

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, awesome staff, great location.
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Oliver

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was amazing. They went out of their way to make sure I was comfortable and even engaged in conversation proactively. Especially the gentleman that was there during the day.
Stayed 2 nights in May 2026
Verified

10/10 Excellent

Craig

Liked: Cleanliness, amenities, property conditions & facilities
Staff was very friendly!
Stayed 1 night in Jan 2026
Verified

8/10 Good

Allison

Liked: Cleanliness, amenities, property conditions & facilities
Clean Courteous staff Easy check in/out
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Sabrina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is always friendly welcoming and helpful.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

EKbert

Liked: Cleanliness, staff & service, amenities
Friendly staff and clean rooms
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Kerri

Liked: Cleanliness, staff & service, property conditions & facilities
Clean, safe, and easy close drive to casinos!
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel staff was really nice and we all enjoyed our stay
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Cathy

Liked: Cleanliness, staff & service, property conditions & facilities
Yes it was very clean.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Tomika

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was comfortable, clean, and cute! The staff paid attention
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Leticia

Liked: Cleanliness, staff & service
Lots of amenities! Football tables for kids and a gym.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

charles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff was great and the hotel was clean and up ro date. Would stay here again
Stayed 2 nights in Oct 2025
Verified

8/10 Good

Kerrie

Clean hotel. Staff was amazing.
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Tiffany

Rooms were great! Favorite part was lobby. Kids enjoyed playing and
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Tracy

Liked: Cleanliness, amenities, property conditions & facilities
Really clean rooms. Facility was really nice.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Lara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, very clean facilities; was first time me to stay at Tru, will definitely stay again.
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Bertha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and staff was friendly!
Stayed 1 night in Aug 2025