Ratings based on 3,761 Verified Reviews

3.7 out of 5
75% of guests recommend
3.9 Room cleanliness
4.0 Service & staff
3.7 Room comfort
3.7 Hotel condition
AARP Travel Center Verified Reviews
3 out of 5
by A verified traveler from Jacksonville

Posted Aug 18, 2019 on Expedia
The room did not seem clean. There was some sort of orange sticky glop on the bathroom counter. And the travel size lotion they provided was already empty. I liked that you could text the valet and they had your car waiting.
3 out of 5
by A verified traveler

Posted Aug 16, 2019 on Expedia
Comment from Hotel Management
Aug 16, 2019 by Elinor, Hotel Management
Dear Valued Guest, Thank you for taking the time to write a review. We offer our sincerest apologies for the disappointment you experienced during your stay with us. Please know that we have forwarded your concerns to management for review. We hope that you will consider staying with us when returning to the area. Kindest Regards, Voice of the Customer
3 out of 5
by A verified traveler

Posted Aug 16, 2019 on Expedia
Comment from Hotel Management
Aug 16, 2019 by Elinor, Hotel Management
Dear Valued Guest, Thank you for taking the time to write a review. We offer our sincerest apologies for the disappointment you experienced during your stay with us. Please know that we have forwarded your concerns to management for review. We hope that you will consider staying with us when returning to the area. Kindest Regards, Voice of the Customer
3 out of 5
by A verified traveler

Posted Aug 14, 2019 on Expedia
Comment from Hotel Management
Aug 15, 2019 by Elinor, Hotel Management
Dear Valued Guest, Thank you for taking the time to write a review. We offer our sincerest apologies for the disappointment you experienced during your stay with us. Please know that we have forwarded your concerns to management for review. We hope that you will consider staying with us when returning to the area. Kindest Regards, Voice of the Customer
5 out of 5
by A verified traveler

Posted Aug 14, 2019 on Expedia
Comment from Hotel Management
Aug 15, 2019 by Elinor, Hotel Management
Dear Valued Guest, Thank you for taking the time to write a review. We are so happy to know you enjoyed your stay with us! We hope that you will consider staying with us when returning to the area. Many thanks and kindest Regards, Voice of the Customer
5 out of 5
by A verified traveler

Posted Aug 14, 2019 on Expedia
Comment from Hotel Management
Aug 15, 2019 by Elinor, Hotel Management
Dear Valued Guest, Thank you for taking the time to write a review. We are so happy to know you enjoyed your stay with us! We hope that you will consider staying with us when returning to the area. Many thanks and kindest Regards, Voice of the Customer
5 out of 5
by A verified traveler

Posted Aug 14, 2019 on Expedia
Loved the price, location to the parks and the shuttle.
Comment from Hotel Management
Aug 15, 2019 by Elinor, Hotel Management
Dear Valued Guest, Thank you for taking the time to write a review. We are so happy to know you enjoyed your stay with us! We hope that you will consider staying with us when returning to the area. Many thanks and kindest Regards, Voice of the Customer
4 out of 5
by A verified traveler

Posted Aug 13, 2019 on Expedia
Comment from Hotel Management
Aug 15, 2019 by Elinor, Hotel Management
Dear Valued Guest, Thank you for taking the time to write a review. We are so happy to know you enjoyed your stay with us! We hope that you will consider staying with us when returning to the area. Many thanks and kindest Regards, Voice of the Customer
5 out of 5
by A verified traveler

Posted Aug 13, 2019 on Expedia
Comment from Hotel Management
Aug 15, 2019 by Elinor, Hotel Management
Dear Valued Guest, Thank you for taking the time to write a review. We are so happy to know you enjoyed your stay with us! We hope that you will consider staying with us when returning to the area. Many thanks and kindest Regards, Voice of the Customer
4 out of 5
by A verified traveler

Posted Aug 13, 2019 on Expedia
Comment from Hotel Management
Aug 15, 2019 by Elinor, Hotel Management
Dear Valued Guest, Thank you for taking the time to write a review. We are so happy to know you enjoyed your stay with us! We hope that you will consider staying with us when returning to the area. Many thanks and kindest Regards, Voice of the Customer