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Kaanapali Ocean Inn

Photo gallery

Featured Image
On the beach, white sand, beach cabanas, sun loungers
On the beach, white sand, beach cabanas, sun loungers
On the beach, white sand, beach cabanas, sun loungers
3 outdoor pools

Overview of Kaanapali Ocean Inn

Kaanapali Ocean Inn

2.5 out of 5

3.6/5 Good

Guests rated this property 3.5/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Spa
  • Restaurant
  • Gym
  • Business services

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitizer provided

Explore the area

  • Popular LocationKaanapali Beach10 min walk
  • Popular LocationWhalers Village19 min walk
  • Popular LocationWhalers Village Museum19 min walk
  • AirportKahului, HI (OGG)45 min drive

Choose dates to view prices

About this area

Lahaina

Located in Lahaina, Kaanapali Ocean Inn is next to a golf course and on the beach. Lahaina Harbor and Kapalua Golf Club Plantation Course are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Kaanapali Beach and Black Rock. Scuba diving and parasailing offer great chances to get out on the surrounding water, or you can seek out an adventure with hiking/biking trails and mountain biking nearby.
Popular Location

What's nearby

  • May's Beach - 8 min walk
  • Kaanapali Beach - 10 min walk
  • Black Rock - 13 min walk
  • Whalers Village - 19 min walk
  • Whalers Village Museum - 19 min walk

Getting around

  • Lahaina Sugar Cane Train Station - 8 min drive
  • Kahului, HI Airport (OGG) - 45 min drive

Restaurants

  • Venue 1 – Serves breakfast.

About this property

Kaanapali Ocean Inn

Beachfront hotel with relaxing spa services
At Kaanapali Ocean Inn, hit the beach, dine onsite at the restaurant, or enjoy a drink at one of the hotel's 2 bars/lounges. All 56 rooms provide conveniences like refrigerators and coffee makers, plus free WiFi and flat-screen TVs with cable channels. Lanais, room service, and fans are among the other amenities available to guests.
Kaanapali Ocean Inn offers 56 accommodations with safes and coffee/tea makers. Rooms open to lanais. Flat-screen televisions come with cable channels and pay movies.

Bathrooms include showers, complimentary toiletries, and hair dryers. This Lahaina hotel provides complimentary wireless Internet access. Additionally, rooms include irons/ironing boards and fans. Housekeeping is provided daily.

3 outdoor swimming pools are on site along with a spa tub. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. There are 3 treatment rooms including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, facials, and body scrubs. A variety of treatment therapies are provided, including aromatherapy.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas

Safety measures

Hand sanitizer provided
Individually-wrapped food options available for breakfast, lunch, and dinner
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (USD 15 per day; includes in/out privileges)
  • Valet parking on site (USD 20 per day; includes in/out privileges)

Food and drink

  • 1 restaurant and 1 coffee shop/café
  • 2 bars/lounges and 1 poolside bar
  • Room service available
  • Coffee/tea in common area(s)

Things to do

  • 36 holes of golf
  • 3 outdoor pools
  • Canoeing
  • Fitness center
  • Kayaking
  • Shopping
  • Snorkeling
  • Spa services
  • Spa tub
  • Surfing/boogie boarding

Family friendly

  • 3 outdoor pools
  • Babysitting/childcare (surcharge)
  • Free cribs/infant beds
  • Free rollaway/extra beds
  • Grocery/convenience store
  • Laundry facilities
  • Refrigerator
  • Snack bar/deli

Conveniences

  • ATM/banking services
  • Free newspapers in lobby
  • Front-desk safe
  • Gift shop/newsstand
  • Grocery/convenience store
  • No elevators

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Wedding services

Languages spoken

  • English
  • Filipino
  • German
  • Japanese
  • Spanish

Business services

  • Business center
  • Computer station
  • Meeting rooms

Outdoors

  • Beach cabanas (surcharge)
  • Beach loungers
  • Beach umbrellas
  • Beachfront location
  • Garden

Spa

  • 3 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Couples treatment room(s)
  • Facials
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - prenatal
  • Massage/treatment rooms
  • Outdoor treatment areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available

More

  • Beach towels
  • Smoke-free property

Room amenities

Bedroom

  • Bed sheets
  • Fan
  • Free cribs/infant beds
  • Free rollaway beds

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower

Entertainment

  • Cable channels
  • Flat-screen TV
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Refrigerator

Outdoor space

  • Lanai

More

  • Connecting rooms available
  • Iron/ironing board
  • Phone
  • Safe

Similar properties

See similar properties

Policies

Check-in

Check-in from 4 PM - anytime
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Express check-out

Special check-in instructions

To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Kids stay free! Up to 3 children 5 years old and younger stay free when using existing bedding
Free rollaway/extra beds
Free cribs (infant beds)

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Self parking fee: USD 15 per day (in/out privileges)
  • Valet parking fee: USD 20 per day (in/out privileges)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Tax ID - TA-130-995-4048-01
This property accepts credit cards, debit cards, and cash
Safety features at this property include a smoke detector

We should mention

Reservations are required for golf tee times and massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Up to 3 children 5 years old and younger stay free when occupying the parent or guardian's room, using existing bedding
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Kaanapali Inn
Kaanapali Ocean
Kaanapali Ocean Inn
The Westin Kaanapali Ocean Resort Villas Hotel Lahaina
Westin Ka Anapali Ocean Hotel
Westin Kaanapali Ocean Resort Villas
Kaanapali Ocean Inn Lahaina
Kaanapali Ocean Lahaina
Kaanapali Ocean Lahaina
Kaanapali Ocean Inn Maui/Lahaina
Kaanapali Ocean Hotel Lahaina
Kaanapali Ocean Inn Hotel
Kaanapali Ocean Inn Lahaina
Kaanapali Ocean Inn Hotel Lahaina

Frequently asked questions

3.6
Good
Rating 5 - Excellent. 237 out of 981 reviews
5 - Excellent 24%
Rating 4 - Good. 336 out of 981 reviews
4 - Good 34%
Rating 3 - Okay. 221 out of 981 reviews
3 - Okay 23%
Rating 2 - Poor. 114 out of 981 reviews
2 - Poor 12%
Rating 1 - Terrible. 73 out of 981 reviews
1 - Terrible 7%

3.5/5

Cleanliness

4.1/5

Staff & service

3.6/5

Amenities

3.2/5

Property conditions & facilities

3/5 Okay

Liked: Staff & service
Disliked: Cleanliness
The fact you
Stayed 1 night in Jun 2021

3/5 Okay

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Most of the staff was very kind and sweet, but it became clear to us very quickly that some staff (mainly the restaurant staff) did not like their jobs nor the tourists. People gave us incorrect information just so we wouldn’t eat there, we were first told that it was walk ins only then later told that we needed a reservation to eat and that they were booked out for the night, so I looked on open table and they had many reservations that were open, definitely not “booked out”... Also I was told I couldn’t eat there a different day because I didn’t have a cover over my bikini top, I looked to my left and immediately saw a guy with no shirt on at his table eating, huh? 1.you cannot just pick and choose who you want to eat at the restaurant, we are literally paying to be here and 2. Your restaurant is literally on the pool! When it says “book early” and “tickets sold at concierge” for the luau, that means book your tickets months in advance and the concierge will put you on a waitlist if you wait until you get there. Which is what we did and never got to attend. I wish I would’ve known what “book early” really meant. Great place to stay though! Even though the AC was broken, they provided us with not just one but three fans! Had a very good time other than those couple things.
Stayed 5 nights in Jun 2021

3/5 Okay

Traveled with family
Liked: Staff & service, property conditions & facilities
Disliked: Amenities
Staff are wonderful. The Royal Lahaina (next door) has a Pool, resturant which is very nice but it is a short walk but if u stay here u have acces to. Beach access is awesome from the room. Room out dated, no microwave, no air condition, no alarm clock, there is also a Luau each night which is fun the first night to hear but not every night. Not having a.c i did not think would be a problem but trust me it is important to have. I would not stay here again but i would stay at the Royal Lahaina.
Stayed 6 nights in Jun 2021

1/5 Terrible

Disliked: Staff & service, property conditions & facilities
The full ocean view room only has partial ocean view and it is very hot without AC only regular fan not ceiling fan. The temperature outside of the room is a lot cooler than inside even though we requested another fan, it didn’t help. It was hot. They shouldn’t let people live in that room during summer.
Stayed 2 nights in Jun 2021

4/5 Good

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities
The Kaanapali Ocean Inn is a good place to stay if you are looking for a beachfront stay for a budget price. It was a good value for my family of 4. The room was standard with a porch for sitting outside. The location cannot be beat! 2 minutes and you’re on the beach. The staff was welcoming and pleasant. Be aware the rooms here do not have A/C but fans are provided. The Ocean Inn is next to the nightly luau so there will be some noise but you can also get a peek at the show and it wraps up about 8:30 so not too inconvenient. Amenities include 2 pools (great for kids), complimentary beach towels, beach gear for rent (umbrellas, chairs, snorkel gear, paddle boards, and more), a beach front restaurant/bar, a cafe/ice cream shop, small convenience/gift store, and a free shuttle around the Kaanapali area.
Stayed 4 nights in Jun 2021