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ZEGEN HOTELES

Property class: 3.5

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Restaurant - ZEGEN HOTELES (Lagos de Moreno)
Executive Double Room | Premium bedding, in-room safe, desk, laptop workspace - ZEGEN HOTELES (Lagos de Moreno)
48-inch Smart TV with cable channels, TV - ZEGEN HOTELES (Lagos de Moreno)
Exterior - ZEGEN HOTELES (Lagos de Moreno)
Terrace/patio - ZEGEN HOTELES (Lagos de Moreno)
Consider a stay at ZEGEN HOTELES and take advantage of free continental breakfast, a grocery/convenience store, and a coffee shop/cafe. In addition to dry cleaning/laundry services and a 24-hour business center, guests can connect to free in-room WiFi, with speed of 25+ Mbps.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Breakfast included
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Business services

Room options

Available filters for rooms
Showing 2 of 2 rooms

View all photos for Executive Double Room

Executive Double Room | Premium bedding, in-room safe, desk, laptop workspace

Executive Double Room

  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Executive Room

Executive Room | Premium bedding, in-room safe, desk, laptop workspace

Executive Room

9.8 out of 10
Exceptional
(6 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

About the neighborhood

Located in Lagos de Moreno, ZEGEN HOTELES is in the business district. Lagos de Moreno Fair is a local attraction and the area's natural beauty can be seen at Sierra de Lobos Park and Hot Air Balloon International Fest. Looking to enjoy an event or a game while in town? See what's happening at Pedro Moreno Stadium or Pan American Baseball Stadium. Visit our Lagos de Moreno travel guide
Map
Felix Ramirez Renteria 2017, Granadillas, Lagos de Moreno, JAL, 47433

What's nearby

  • A historic cathedral with multiple domes and bell towers.
    San Juan de los Lagos Cathedral Basilica
    60 min drive - 40.1 miles
  • Pedro Moreno Stadium
    13 min drive - 2.9 miles
  • Lagos de Moreno Fair
    19 min drive - 5.2 miles
  • Centro Universitario de los Lagos (CULAGOS)
    21 min drive - 3.8 miles
  • Pan American Baseball Stadium
    23 min drive - 7.8 miles

Getting around

  • Bajío Intl. Airport (BJX)
    72 min drive

Restaurants

  • Mercadito chico
    3 min drive
  • Crema del Cielo
    3 min drive
  • Menuderia Doña Olga
    3 min drive
  • Don Chori
    4 min drive
  • Tacos El Chato
    2 min drive

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free secured, covered self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily 6:30 AM to 11:00 AM
  • A coffee shop/cafe
  • A restaurant

Things to do

  • TV in common areas

Family friendly

  • Grocery/convenience store

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Luggage storage
  • Shared microwave
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 24-hour business center
  • Computer station
  • Conference center
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 accessible parking spaces
  • Elevator (39 inch wide door)
  • Front entrance ramp
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk (28 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 1 building
  • 10 floors
  • Built in 2022
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Pillow menu
  • Premium bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 48-inch smart TV with cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Restaurant dining guides

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Electrical adapters
  • Heating
  • Individual decor
  • Iron/ironing board
  • Laptop workspace
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM
Late check-in subject to availability

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 3:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Children may not be eligible for complimentary breakfast

Property payment types

Important information

Optional extras

  • Airport shuttle fee: MXN 1740 per vehicle (one-way, maximum occupancy 4)
  • Airport shuttle fee per child: MXN 1100 (one-way), (from 1 to 12 years old)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

Frequently asked questions

Is ZEGEN HOTELES pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at ZEGEN HOTELES?

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM. Late check-in is available during limited hours.

What time is check-out at ZEGEN HOTELES?

Check-out is at noon.

Does ZEGEN HOTELES provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of MXN 1740 per vehicle applies.

Where is ZEGEN HOTELES located?

Situated in the business district, this hotel is 3 mi (4.8 km) from Pedro Moreno Stadium and within 6 mi (10 km) of Centro Universitario de los Lagos (CULAGOS) and Lagos de Moreno Fair. Pan American Baseball Stadium is 7.5 mi (12.1 km) away.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

ZEGEN HOTELES Reviews

8.4

Very Good

9.0

Cleanliness

8.6

Amenities

8.6

Staff & service

9.0

Property conditions & facilities
Rating 10 - Excellent. 29 out of 46 reviews
Rating 8 - Good. 6 out of 46 reviews
Rating 6 - Okay. 4 out of 46 reviews
Rating 4 - Poor. 3 out of 46 reviews
Rating 2 - Terrible. 4 out of 46 reviews

Reviews

Verified review

10/10 Excellent

Blanca

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I definitely recommend this hotel. Very clean very modern. Great Decor. Rates very reasonable
Stayed 3 nights in Aug 2024
Verified review

10/10 Excellent

Louis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room and staff very pleasant . Thank you. Louis
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Rodrigo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall, the hotel is nice, and the room is spacious with a big TV. The breakfast is ok, but unfortunately, there is no gym. The location is a bit far from downtown, about 5 km away.
Stayed 3 nights in Jul 2026
Verified review

6/10 Okay

Mario

Liked: Cleanliness, staff & service, room comfort
Well the Hotel is located at entrance of the city. Overall the hotel had many defects like the walls were hollow therefore you can hear all the noisy around. Some of the wall had mold, and holes towards the Main Street.
Stayed 6 nights in Jan 2023
Verified review

8/10 Good

Jose Armando

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo bien, hubo un tema con el elevador por la lluvia, de ahí en más todo excelente!
Stayed 1 night in Jul 2026
Verified review

4/10 Poor

Jessica

Liked: Amenities
Disliked: Staff & service
El elevador no funcionó en toda nuestra estancia. La llave se desactivó, pedí apoyo a recepción y nos hicieron bajar a programarla en lugar de enviar a alguien con una llave nueva ( sin elevador funcional)
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Felipe

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy limpio, el personal atento
Stayed 1 night in Jul 2026
Verified review

8/10 Good

Gustavo

Liked: Staff & service, amenities, property conditions & facilities
Hay algunos bichos
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Rogelio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Las habitaciones estan siempre super limias, el personal es muy atento y siempre con la dispocisión de ayudar, lo unico malo es que el buffet está paupérrimo.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Huguette

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Très bien merci
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

FERNANDA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfecto
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Veronica

Liked: Cleanliness, amenities, property conditions & facilities
Todo estuvo excelente, el personal muy amable y atento a nuestras necesidades, la comida rica y las habitaciones muy amplias y super limpio todo
Stayed 2 nights in Feb 2026
Verified review

4/10 Poor

PEDRO JORGE

Liked: Property conditions & facilities
Disliked: Amenities
La.fruta del desayuno estaba podrida y en general muy malito
Stayed 2 nights in Dec 2025
Verified review

4/10 Poor

Patricia

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
El hotel esta muy lindo la gente muy amable pero realmente no esta funcional no serbia los contactos del baño el foco debajo de la cama prendía y se apagaba en todo momento y no deja descansar las puertas se azotan y no se si la gente ese dia a todos nos pusieron en el mismo piso pero es desgastante estar escuchando las puertas abrir y cerrar cada rato No se descansa nada !!! Precio Calidad bastante alto
Stayed 1 night in Sep 2025
Verified review

8/10 Good

Angélica

Liked: Cleanliness, staff & service
Está bien
Stayed 2 nights in Sep 2025
Verified review

10/10 Excellent

Leonel

Liked: Cleanliness, amenities, property conditions & facilities
Un hotel cómodo, limpio.
Stayed 2 nights in Jul 2025
Verified review

10/10 Excellent

Victor Hugo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente hotel

Excelente servicio, muy amables todos. Hotel muy lindo y en excelentes condiciones. Me volvería a hospedar acá con gusto y sin dudarlo. Gracias por todo.
Stayed 1 night in Jul 2025
Verified review

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
La cama tenía un colchón súper blando y de un lado estaba todo sumido. Muy incómodo para dormir
Stayed 2 nights in May 2025
Verified review

10/10 Excellent

MOISES

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Todo estuvo excelente
Stayed 1 night in Dec 2024
Verified review

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo fue muy rapido
Stayed 1 night in Nov 2024
Verified review

10/10 Excellent

Federico

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy bonito el hotel y muy amplias las habitaciones. Lo único fue que no salía el agua muy caliente de la regadera, pero no sé si fue cosa de única vez o siempre sea así.
Stayed 1 night in Oct 2024
Verified review

10/10 Excellent

Benjamin Abraham

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Exelente

Increible me gusto su espacio y confort
Stayed 2 nights in Oct 2024
Verified review

6/10 Okay

David

Liked: Property conditions & facilities, room comfort
Disliked: Cleanliness, staff & service

Regular. Pero lo mejor que hay.

Aunque no es un hotel excepcional, es el mejor que hay en Lagos de Moreno. Avisar antes de salir, porque nunca hacen la limpieza en la habitación. El agua del baño no sale caliente.
Stayed 2 nights in Jun 2024
Verified review

2/10 Terrible

Leonardo Alfredo Galassi

Disliked: Staff & service
Pésima atención tanto de la personas que realizó el check in tanto como la persona que realizó el check out , al pedir mi factura me mandaron una factura con GASTOS FUNERARIOS, el hotel aceptable pero la atención muy mala
Stayed 1 night in May 2024
Verified review

6/10 Okay

Verified traveler

Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness
Mi estancia fue por 2 noches. No me limpiaron la habitación.
Stayed 2 nights in Mar 2024