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Hotel Aifa

3.0 star property
Hotel in Labuan with a 24-hour front desk and a restaurant

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Photo gallery for Hotel Aifa

Executive Room | 1 bedroom, minibar, in-room safe, desk
Free toiletries, bathrobes, slippers, towels
Executive Room | View from room
Deluxe Queen | 1 bedroom, minibar, in-room safe, desk
Exterior

Reviews

8.0 out of 10
Very good

Popular amenities

  • Breakfast available
  • Parking available
  • Room service
  • Bar
  • Laundry
  • 24/7 front desk

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Executive Room

Executive Room | 1 bedroom, minibar, in-room safe, desk

Executive Room

Highlights

Air conditioning
Free cribs/infant beds
Plasma TV
Separate bedroom
Private bathroom
Bathrobes
Separate bathtub and shower
Electric kettle
  • City view
  • 78 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite

Junior Suite | 1 bedroom, minibar, in-room safe, desk

Junior Suite

Highlights

Air conditioning
Plasma TV
Separate bedroom
Private bathroom
Bathrobes
Shower/tub combination
Electric kettle
Free bottled water
  • City view
  • 43 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Twin

Deluxe Twin | 1 bedroom, minibar, in-room safe, desk

Deluxe Twin

Highlights

Air conditioning
Free cribs/infant beds
Plasma TV
Separate bedroom
Private bathroom
Bathrobes
Electric kettle
Free bottled water
  • City view
  • 43 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Deluxe Queen

Deluxe Queen | View from room

Deluxe Queen

Highlights

Air conditioning
Plasma TV
Separate bedroom
Private bathroom
Bathrobes
Electric kettle
Free bottled water
Minibar
  • Sea view
  • 43 sq m
  • Sleeps 2
  • 1 Queen Bed

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About the neighborhood

Map
U0217, Jalan Tun Mustapha, Labuan, Wilayah Persekutuan Labuan, 87007

What's nearby

  • Financial Park - 9 min walk - 0.5 miles
  • An'Nur Jamek Mosque - 10 min walk - 0.5 miles
  • Labuan International Sea Sport Complex - 17 min walk - 0.9 miles
  • Labuan Golf Club - 3 min drive - 1.4 miles
  • Layang-Layang Beach - 12 min drive - 6.8 miles

Getting around

  • Labuan (LBU) - 4 min drive

Restaurants

  • ‪Marrybrown Labuan - ‬1 min walk
  • ‪Island Garden Food Centre & Cafe - ‬2 min walk
  • ‪Ayam Penyet Ria - ‬6 min walk
  • ‪Nam Thong Coffee Shop - ‬2 min walk
  • ‪Cincau Ah Meng - ‬1 min walk

About this property

Hotel Aifa

Property highlights
Consider a stay at Hotel Aifa and take advantage of dry cleaning/laundry services, a bar, and a business center. The on-site international cuisine café, Lido, offers breakfast, lunch, and dinner. Stay connected with free in-room WiFi.
Other perks at this hotel include:
  • Buffet breakfast (surcharge), self parking (surcharge), and a porter/bellhop
  • A 24-hour front desk, luggage storage, and a front-desk safe
  • 1 meeting room, a banquet hall, and an elevator
Room features
All 139 rooms feature comforts such as laptop-compatible safes and air conditioning, in addition to thoughtful touches like free WiFi and bathrobes.
Other conveniences in all rooms include:
  • 42-inch plasma TVs with satellite channels
  • Electric kettles, daily housekeeping, and desks

Languages

English, Malay

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (MYR 0.50 per day)
  • Onsite parking includes off-street options

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:30 AM for a fee: MYR 25 for adults and MYR 16 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Lido
  • Star

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop

Business services

  • Business center
  • Meeting room

Accessibility

  • Elevator

More

  • 10 floors
  • Banquet hall

Room amenities

Bathroom

  • Bathrobes
  • Free toiletries
  • Slippers
  • Towels provided

Entertainment

  • 42-inch plasma TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for MYR 55.0 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: MYR 100.00 per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately MYR 25 for adults and MYR 16 for children
  • Self parking fee: MYR 0.50 per day
  • Rollaway bed fee: MYR 55.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit

Property is also known as

Hotel Aifa Labuan
Aifa Labuan
Hotel Aifa Labuan Island/Labuan Town
Hotel Aifa Hotel
Hotel Aifa Labuan
Hotel Aifa Hotel Labuan

Frequently asked questions

Is Hotel Aifa pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel Aifa?

Self parking is available for MYR 0.50 per day.

What time is check-in at Hotel Aifa?

Check-in start time: 2 PM; Check-in end time: midnight.

What time is check-out at Hotel Aifa?

Check-out is at noon.

Where is Hotel Aifa located?

Situated in Labuan, this hotel is within a 10-minute walk of Labuan Museum and Financial Park. An'Nur Jamek Mosque and Labuan International Sea Sport Complex are also within 1 mi (2 km).

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Hotel Aifa Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 51 out of 146 reviews
Rating 8 - Good. 62 out of 146 reviews
Rating 6 - Okay. 20 out of 146 reviews
Rating 4 - Poor. 6 out of 146 reviews
Rating 2 - Terrible. 7 out of 146 reviews

8.0/10

Cleanliness

8.2/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10

great hotel and location
Stayed 5 nights in Jan 2023

8/10

Well located, very hospitable staff.
Stayed 1 night in Dec 2023

8/10

Well maintained
Stayed 1 night in Feb 2024

10/10

One of the best hotels in Labuan
Stayed 3 nights in Aug 2023

10/10

Comfortable basic lodging needs for extended stay. Plenty available space to work comfortably.
Stayed 1 night in Nov 2023

8/10

Spacious room
Stayed 2 nights in Feb 2024

6/10

Alas , hotel feels aged. Breakfast will be better to eat out.
Stayed 2 nights in Nov 2023

10/10

Excellent

10/10

Good
Stayed 2 nights in Sep 2023

6/10

the hotel situated in town which is good for tourist hotel not upgrade or renovated after years even carpet are dirty & smell not replace staff work not to stadard we even have cockroach inside room every service or request will be charged
Stayed 2 nights in Dec 2023

6/10

The hotel is a bit old and need some maintenance. AC unable to control fan speed only can adjust temperature. Hot water not hot enough.
Stayed 2 nights in Jan 2024

4/10

Got a room that has a smell in it. Bedsheet was not changed and still with stains of blood only discovered on my last day. Can find long hair remaining from donno who. Was disgusted at the end of the day.

4/10

Checked into a room and AC was not working. Waited a while and still not working. Finally staff member came up and said they do have an issue with the AC. Moved to another room and was better. Unfortunately, the corridors were not air conditioned and was very uncomfortable.
Stayed 3 nights in Apr 2023

6/10

Several parts of the room were falling apart, the ceiling near the air conditioner was mouldy, the ironing board holder wasn't screwed to the wall, the towel hanger was hanging off. The bathroom bath plug was filled with hair. In the bathroom we encountered a cockroach. The floor was constantly wet possibly due to the bath or toilet leaking. The do not disturb and clean room buttons were broken, thankfully they had signs... But they only cleaned our room once over 3 days so we had to buy toilet roll as we had ran out. This was a business suite and I expected better quality. But the building is outdated and requires maintenance or refurbishment..
Stayed 3 nights in May 2024

8/10

Room was rather dated but comfortable. The original room we got had a faulty aircon. Initially they suggested we wait for them to fix the aircon (possibly no gas, they weren't sure either) at 10.30pm. We requested a new room as it's late and we wanted to shower and sleep. Luckily this was granted. As with all our other stays at this hotel, it is comfortable. Bring your own blanket if you are travelling with a child and they are sleeping on the sofa. They'll charge for the blanket, we brought ours this time round. Breakfast-wise this time we didn't eat there. But from our other times at this hotel, the breakfast is very basic and will get you to lunchtime.
Stayed 1 night in Jan 2023

2/10

Stayed 1 night in Jan 2025

10/10

Stayed 1 night in Dec 2024

8/10

Stayed 2 nights in Nov 2024

10/10

Stayed 1 night in Aug 2024

2/10

Stayed 1 night in Aug 2024

8/10

Stayed 3 nights in Feb 2024

10/10

Stayed 2 nights in Oct 2023

10/10

Stayed 2 nights in Sep 2023

8/10

Stayed 1 night in May 2023

8/10

Stayed 1 night in Mar 2023