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Hotel & Spa El Castell de Ciutat

4.0 star property
Riverwalk hotel with 2 restaurants and a full-service spa

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Photo gallery for Hotel & Spa El Castell de Ciutat

Indoor pool, outdoor pool
Front of property
Sauna, hot tub, Turkish bath, body treatments, hydrotherapy
Junior Suite, Mountain View | 1 bedroom, premium bedding, free minibar, in-room safe
1 bedroom, premium bedding, free minibar, in-room safe

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Hot Tub
  • Bar
  • Spa
  • Pool
  • Pet friendly
  • Breakfast available

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Standard Double or Twin Room

1 bedroom, premium bedding, free minibar, in-room safe

Standard Double or Twin Room

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free minibar items
TV
Premium bedding
  • 24 sq m
  • Mountain view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Royal Suite, Mountain View

Royal Suite, Mountain View | 1 bedroom, premium bedding, free minibar, in-room safe

Royal Suite, Mountain View

Highlights

Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Fireplace
Air conditioning
Connecting rooms available
Free minibar items
  • 98 sq m
  • Mountain view
  • Sleeps 4
  • 2 King Beds

View all photos for Junior Suite, Mountain View

Junior Suite, Mountain View | 1 bedroom, premium bedding, free minibar, in-room safe

Junior Suite, Mountain View

Highlights

Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free minibar items
TV
  • 47 sq m
  • Mountain view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Double or Twin Room, Mountain View

1 bedroom, premium bedding, free minibar, in-room safe

Deluxe Double or Twin Room, Mountain View

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free minibar items
TV
Premium bedding
  • 33 sq m
  • Mountain view
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Map
Ctra. N 260 - Km 229, La Seu d'Urgell, Lleida, 25700

What's nearby

  • Torre Solsona - 6 min walk - 0.4 miles
  • La Seu d'Urgell Cathedral - 17 min walk - 0.9 miles
  • Diocesan Museum of Urgell - 18 min walk - 1.0 mile
  • Aravell Golf - 11 min drive - 4.1 miles
  • Estació de Sant Joan de l'Erm - 48 min drive - 15.6 miles

Getting around

  • La Seu d'Urgell (LEU) - 17 min drive

Restaurants

  • ‪Arbeletxe - ‬13 min walk
  • ‪Bar Nou - ‬12 min walk
  • ‪Hotel Andria - ‬15 min walk
  • ‪La Mina - ‬15 min walk
  • ‪El Suis - ‬15 min walk

About this property

Hotel & Spa El Castell de Ciutat

Upscale hotel adjacent to a golf course
A poolside bar, a terrace, and designer stores on site are just a few of the amenities provided at Hotel & Spa El Castell de Ciutat. Tee up with amenities like golf lessons and a golf clubhouse at this hotel. Indulge in a body wrap, hydrotherapy, and a facial at WELLNESS & SPA EL CASTELL, the onsite spa. Be sure to enjoy lunch, dinner, and local cuisine at the two on-site restaurants. Enjoy the gym, as well as activities like archery. Free in-room WiFi, with speed of 250+ Mbps (good for 3–5 people or up to 10 devices), is available to all guests, along with a garden and a library.
You'll also find perks like:
  • An indoor pool and an outdoor pool
  • Free self parking and valet parking
  • Buffet breakfast (surcharge), free bicycle rentals, and hot springs on site
  • A 24-hour front desk, a front-desk safe, and a banquet hall
Room features
All guestrooms are individually furnished, and have comforts such as premium bedding and laptop-friendly workspaces, in addition to thoughtful touches like air conditioning and free stocked minibars.
More conveniences in all rooms include:
  • Rollaway/extra beds (surcharge) and cribs/infant beds (surcharge)
  • Bathrooms with bidets and free toiletries
  • 24-inch TVs with digital channels
  • Wardrobes/closets, daily housekeeping, and printers

Languages

Catalan, English, French, German, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free secured, covered self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available
  • Onsite parking options include a garage and a carport

Food and drink

  • Daily buffet breakfast available 7:30 AM to 10:30 AM for a fee: EUR 25 for adults and EUR 15 for children
  • 2 restaurants
  • A bar/lounge
  • A poolside bar
  • Coffee and tea in common areas
  • Couples/private dining
  • Private picnics
  • Snack bar/deli

Restaurants on site

  • Restaurante Katia
  • Restaurante Tapies

Things to do

  • 18-hole adjacent golf course
  • 2 hot springs
  • Archery
  • Designer stores
  • Free bicycle rentals
  • Full-service spa
  • Golf carts
  • Golf clubhouse
  • Golf clubs/equipment
  • Gym
  • Hot tub
  • Indoor pool
  • Library
  • Outdoor pool
  • Private wine tours
  • Pro golf lessons
  • Sauna
  • Ski storage
  • Steam room
  • Wine tasting room
  • Winery release events

Family friendly

  • Crib (surcharge)
  • Indoor pool
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 4 meeting rooms
  • Conference center

Outdoors

  • Garden
  • In a nature reserve
  • In the mountains
  • On the riverwalk
  • Terrace

Full-service spa

  • 2 hot springs
  • 4 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Detox wraps
  • Facials
  • Hot springs open from 9:00 AM - 8:00 PM
  • Hot springs water temperature - 90 ºF
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • In-room massages
  • Manicures/pedicures
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Swedish massages
  • Thai massages
  • Thalassotherapy
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Handrails in stairways (43 inches high)
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk (47 inches high)
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 2 floors
  • Banquet hall
  • Built in 1973
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Crib (surcharge)
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • 24-inch TV with digital channels
  • iPod dock
  • MP3 dock

Food and drink

  • Champagne service
  • Free stocked minibar
  • Limited room service
  • Meal delivery service
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Electrical adapters
  • Free daily newspapers
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Printer
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 15 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets
Pets cannot be left unattended
Food and water bowls and litter boxes are available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 50.0 per day
Cribs (infant beds) are available for EUR 25.0 per day

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 1.32 per person, per night, up to 7 nights. This tax does not apply to children under 17 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 25 for adults and EUR 15 for children
  • Pet fee: EUR 15 per pet, per night
  • Service animals are exempt from fees
  • Crib (infant bed) fee: EUR 25.0 per day
  • Rollaway bed fee: EUR 50.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards and cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Property Registration Number HL-000475

We should mention

This property does not have elevators
Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Hot springs access available from 9:00 AM to 8:00 PM
Reservations are required for golf tee times, massage services, and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Children under 16 years old are not allowed in the spa without adult supervision

Property is also known as

Castell Ciutat
El Castell Ciutat
El Castell Ciutat Hotel
El Castell Ciutat Hotel La Seu d'Urgell
El Castell Ciutat La Seu d'Urgell
El Castell De Ciutat Hotel La Seu d`Urgell
El Castell De Ciutat Spain/Catalonia
& Castell Ciutat Seu D'urgell
Hotel Spa El Castell de Ciutat
El Castell de Ciutat Relais Chateaux
Hotel & Spa El Castell de Ciutat Hotel
Hotel & Spa El Castell de Ciutat La Seu d'Urgell
Hotel & Spa El Castell de Ciutat Hotel La Seu d'Urgell

Frequently asked questions

Does Hotel & Spa El Castell de Ciutat have a pool?

Yes, this property has an indoor pool and an outdoor pool.

Is Hotel & Spa El Castell de Ciutat pet-friendly?

Yes, Hotel & Spa El Castell de Ciutat allows cats and dogs (limit 2 total). There's a fee of EUR 15 per pet, per night. Service animals are exempt from fees.

How much is parking at Hotel & Spa El Castell de Ciutat?

Self parking and valet parking are free at this property.

What time is check-in at Hotel & Spa El Castell de Ciutat?

Check-in start time: 2:00 PM; Check-in end time: anytime.

What time is check-out at Hotel & Spa El Castell de Ciutat?

Check-out is at noon.

Where is Hotel & Spa El Castell de Ciutat located?

Situated on the riverwalk, this spa hotel is within 1 mi (2 km) of Torre Solsona, La Seu d'Urgell Cathedral, and Diocesan Museum of Urgell. Aravell Golf and Francoli Trail are also within 9 mi (15 km).

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Hotel & Spa El Castell de Ciutat Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 57 out of 84 reviews
Rating 8 - Good. 18 out of 84 reviews
Rating 6 - Okay. 5 out of 84 reviews
Rating 4 - Poor. 1 out of 84 reviews
Rating 2 - Terrible. 3 out of 84 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

9.6/10

Amenities

8.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Deborah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful location in the mountains within easy walk to town. Very close and easy drive for a day trip to Andora. Beautiful pool and wonderful steam room to enjoy after a day out touring . Staff couldn’t have been nicer or accommodating . Breakfast was excellent.
Stayed 3 nights in Oct 2024

10/10 Excellent

Catherine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

One of the best hotels in Catalonia!

We stayed all over Catalonia and this was our favourite hotel by far. The views are simply breathtaking, the outside pool and jacuzzi are wonderful, the rooms are spacious and staff couldn’t do more to help us! The views alone make this hotel wonderful value! We left feeling fully relaxed and plan to come back!
Stayed 4 nights in Aug 2024

10/10 Excellent

Steven

Liked: Cleanliness, amenities
What a gem. The staff are excellent, the food is fantastic, the property full of pleasant surprises. Wish we could have stayed longer!
Stayed 1 night in Aug 2024

6/10 Okay

zbigniew

Liked: Staff & service

Short stay

It Is very old hotel with no renovation The time stop 20 years at this hotel Location is very good The breakfast below average This hotel should be 2 stars not more
Stayed 2 nights in Jul 2024

10/10 Excellent

gemma

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Couldn't do enough to help

The owner couldn't do enough for us when we didn't want to leave the hotel for some food as the children were tired. They created some simple light food options for us to enjoy on the beautiful terrace. The pools were amazing, so clean and the views were spectacular.
Stayed 1 night in Aug 2024

10/10 Excellent

Joanne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The grounds of the hotel are beautiful, and so are the views of the Pyrenees from the rooms. But, the best part of my stay was interacting with the wonderful people who worked at the hotel. The women at the front desk were friendly, knowledgable and professional. And the 2 managers that I met were the same. They gave me recommendations on where to stop on my way back to Lisbon and also made the hotel reservation for me! The staff was quick to help and did it with a smile. It was an excellent 3 nights and I would not hesitate to return.
Stayed 3 nights in Aug 2024

8/10 Good

Deep

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very friendly staff and great dinner!

Incredibly friendly staff at all levels (Reception, Restaurant, Housekeeping and Spa), amazing food for dinner at the restaurant. Two issues prevent this place from getting top marks: we didn't have hot water for the first night and first morning in the shower. Secondly, due to some older infrastructure there is a knocking noise we heard throughout both nights which was the heating system working. The noise kept us from sleeping well and we left the hotel quiet tired. We did tell management and they took our concerns seriously and tried to compensate, however it's just a shame to not rest well after long days in the snow in nearby Andorra.
Stayed 2 nights in Dec 2024

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities

Great spot

Enjoyed 2 nights. Positives: - Very friendly and helpful staff - Great location. The history of the hotel site is wonderful - The saunas were great - enjoyed the outside pool for a few hours. Great views from the pool deck - Room was a great size and nice view from the balcony. - Fantastic continental breakfast. Negatives: - Beds were far too firm for our liking. Of course, this is all in your personal preference but we had trouble getting comfortable. - The outdoor hot tubs were not “hot” during our stay and staff could not rectify the issue. Overall, this Would appear to be the best option in La Seu d’Urgell. Our understanding from the staff is that they have been open for about six months. There is some repairs to the roof ongoing, we heard nothing during our stay.
Stayed 2 nights in Sep 2024

10/10 Excellent

david

Liked: Cleanliness, amenities, property conditions & facilities
Sublime
Stayed 1 night in May 2025

6/10 Okay

Susana

Liked: Staff & service, amenities
Necesitaria una renovacion, se nota el paso del tiempo, pero el personal es lo mejor.
Stayed 1 night in May 2025

10/10 Excellent

SABINE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

WE EXCEPTIONNEL

Nous avons passé un séjour formidable dans cet hôtel ! Le personnel est aux petits soins, toujours souriant et attentionné. Les repas étaient excellents, avec des produits de qualité et bien préparés. Une expérience vraiment agréable, nous reviendrons avec plaisir !
Stayed 2 nights in Mar 2025

10/10 Excellent

Oscar

Liked: Cleanliness, property conditions & facilities, room comfort

Expectacular

Stayed 1 night in Feb 2025

10/10 Excellent

Victor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Relax total en ambiente idilico

Magnifico hotel con amplia y apetecible zona wellnes.Vistas magnificas y am biente acogedor.Personal amable y ser vicial en todas sus funciones.elegante y comoda zona de bar donde disfrutar en sus comodos sillones de variedad de destilados y refrescos.Cenamos en el restaurante acompañados de nues tra perrita platos sabrosos de buena presentacion y gran cocinado.Desayu no correcto con variedad suficiente e inmejorable servicio por parte de la chica que nos atendió.Piscina exterior amplia zona verde wn su exterior e im ponente fortaleza en la zona del hotel sin entrada en su interior.Amplio apar camiento para los vehiculos.Habita cion y baño amplios con terraza de grandes vistas.
Stayed 1 night in Feb 2025

8/10 Good

MIGUEL

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

SYLVAIN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Angel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Una estancia muy agradable era un entorno muy acogedor las recepcionistas super amables y muy atentas , la habitación era muy acogedora y calentita , seguro que repetiremos!!
Stayed 1 night in Jan 2025

10/10 Excellent

Ahmed

Liked: Cleanliness, staff & service, property conditions & facilities
Ambiance magnifique spa agréable détente garantie
Stayed 2 nights in Dec 2024

10/10 Excellent

Khalil

Liked: Cleanliness, staff & service
Stayed 1 night in Dec 2024

10/10 Excellent

Khalil

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Notre séjour a été extraordinaire, nous reviendrons pour une nuit supplémentaire. L'hôtel est un ensemble complet ; la nourriture est superbe, le service du personnel est de première qualité, le spa est relaxant, les vues sont à couper le souffle. Honnêtement, nous recommandons vivement à tous ceux qui s'arrêtent dans la région ou dans les environs d'Andorre de réserver cet hôtel. Nous aimerions également remercier le personnel de la réception pour son aide lors de notre séjour et pour ses recommandations sur les endroits à visiter.
Stayed 2 nights in Dec 2024

10/10 Excellent

marta

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Ester

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Super

Super mooi hotel. Mooie ruime kamer.
Stayed 1 night in Sep 2024

10/10 Excellent

Berta

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El jacuzzi exterior fantástico
Stayed 2 nights in Dec 2024

8/10 Good

Milton Javier

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El GPS te dirige por otro lado, de noche llegar es complicado
Stayed 1 night in Nov 2024

10/10 Excellent

JUAN ANTONIO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El hotel es 4 estrellas pero todo es de un hotel 5 estrellas superior
Stayed 3 nights in Oct 2024

10/10 Excellent

PHILIPPE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Philippe

Très belle vue et situation. Excellent service et repas. Très bon vin également. Nous reviendrons certainement.
Stayed 1 night in Oct 2024