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Terral Hotel & Spa

3.5 star property
Hotel in Vicuña with 2 hot tubs and free breakfast

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Photo gallery for Terral Hotel & Spa

32-inch LCD TV with cable channels, TV
Minibar, in-room safe, free cribs/infant beds, free WiFi
Outdoor spa tub
Property grounds
Courtyard

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Hot Tub
  • Room service
  • Spa
  • Pool
  • Bar
  • Breakfast included

Room options

Available filters for rooms
Showing 2 of 2 rooms

View all photos for Standard Double Room

Minibar, in-room safe, free cribs/infant beds, free WiFi

Standard Double Room

Highlights

Air conditioning
Heating
Free cribs/infant beds
LCD TV
Private bathroom
Shower/tub combination
Deep soaking bathtub
Minibar
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Standard Single Room

Minibar, in-room safe, free cribs/infant beds, free WiFi

Standard Single Room

Highlights

Air conditioning
Heating
Free cribs/infant beds
LCD TV
Private bathroom
Shower/tub combination
Deep soaking bathtub
Minibar
  • Sleeps 1
  • 1 Twin Bed

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About the neighborhood

Map
San Martin 387, Vicuña, 1760000

What's nearby

  • Plaza de Vicuna - 5 min walk - 0.3 miles
  • Torre Bauer - 6 min walk - 0.4 miles
  • Museo Gabriela Mistral - 9 min walk - 0.5 miles
  • Mamalluca Observatory - 14 min drive - 4.7 miles
  • Observatorio Comunal Cerro Mamalluca - 14 min drive - 4.7 miles

Getting around

  • La Serena (LSC-La Florida) - 59 min drive

Restaurants

  • ‪Antawara Restobar - ‬4 min walk
  • ‪Heladería La Bilbaina - ‬3 min walk
  • ‪Sabor Elquino - ‬9 min walk
  • ‪Cervecería Guayacan - ‬5 min walk
  • ‪Cerveceria Guayacan - ‬10 min drive

About this property

Terral Hotel & Spa

Property highlights
A free breakfast buffet, a terrace, and a garden are just a few of the amenities provided at Terral Hotel & Spa. For some rest and relaxation, visit the 2 hot tubs. The on-site Mediterranean cuisine restaurant, Pataska, offers breakfast, lunch, and dinner. Free in-room WiFi is available to all guests, along with dry cleaning/laundry services and a bar.
Other perks at this hotel include:
  • An outdoor pool with sun loungers
  • Free self parking
  • A roundtrip airport shuttle (surcharge), express check-out, and express check-in
  • 1 meeting room, a banquet hall, and concierge services
Room features
All guestrooms at Terral Hotel & Spa offer thoughtful touches such as air conditioning, in addition to amenities like free WiFi and safes.
Extra amenities include:
  • Bathrooms with deep soaking tubs and free toiletries
  • 32-inch LCD TVs with cable channels
  • Free infant beds, heating, and daily housekeeping

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge)
  • Free self parking on site

Food and drink

  • Free buffet breakfast available daily 7:30 AM to 10:30 AM
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Pataska

Things to do

  • 2 hot tubs
  • Outdoor pool

Family friendly

  • In-room crib
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business center
  • Meeting room

Outdoors

  • Garden
  • Pool loungers
  • Terrace

Spa

  • Massage
  • Spa services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Grab bar near toilet
  • Wheelchair accessibility

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Bathtub or shower
  • Deep soaking bathtub
  • Free toiletries
  • Private bathroom
  • Shampoo
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning
  • Heating
  • Safe

Policies

Check-in

Check-in time starts at 3:00 PM
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be asked to pay the following charges at the property: Chile value-added tax (19%). Nonresident travelers who pay using a foreign card or bank transfer and who present a valid passport and tourist visa may be exempt from value-added tax (19%).

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and outdoor lighting
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Property is also known as

Terral Hotel Vicuña
Terral Hotel
Terral Vicuña
Terral Hotel Vicuna
Terral Vicuna
Terral Hotel Spa
Terral Hotel & Spa Hotel
Terral Hotel & Spa Vicuña
Terral Hotel & Spa Hotel Vicuña

Frequently asked questions

Does Terral Hotel & Spa have a pool?

Yes, this property has an outdoor pool.

Is Terral Hotel & Spa pet-friendly?

No, pets are not allowed at this property.

How much is parking at Terral Hotel & Spa?

Self parking is free at this property.

What time is check-in at Terral Hotel & Spa?

Check-in begins at 3:00 PM.

What time is check-out at Terral Hotel & Spa?

Check-out is at noon.

Does Terral Hotel & Spa provide a shuttle to the airport?

Yes, there's an airport shuttle.

Where is Terral Hotel & Spa located?

Situated in Vicuña, this hotel is steps from Immaculate Conception Church, Torre Bauer, and Plaza de Vicuna. Museo Entomológico y de Historia Natural and Casa Solar de los Madariaga are also within 10 minutes.

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Terral Hotel & Spa Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 41 out of 62 reviews
Rating 8 - Good. 15 out of 62 reviews
Rating 6 - Okay. 6 out of 62 reviews
Rating 4 - Poor. 0 out of 62 reviews
Rating 2 - Terrible. 0 out of 62 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10

Great safe parking lot. Probably the only new modern hotel in the downtown. Reasonable prices
Stayed 2 nights in Apr 2025

10/10

This Hotel is an Oasis in a Town with so much history, Vicuña, commune and city in Elqui Province, Coquimbo Region, Chile.
Stayed 3 nights in Aug 2022

8/10

The room was big, bed comfortable and the breakfast was good. It was quiet and in winter mode.
Stayed 3 nights in Jul 2024

8/10

This is probably one of the two best places to stay in town. They have a secure parking lot and are one block from the town square. I liked the room very much. I found the morning breakfast was not very exciting.
Stayed 3 nights in Jul 2024

8/10

Stayed 2 nights in Feb 2025

10/10

Stayed 2 nights in Oct 2024

6/10

Fuimos bienvenidos por personal muy joven, bienvenida calida y profesional. En la azotea Mariela nos atendió de oro - lo mejor. Todo fue bien hasta que hicimos el check out y nos sorprendió (lo que parecia el gerente) con un cargo adicional por uso de 1 hora en las tinajas. Al cual hice claro que nos habian i dicado estaba incluida, razon por la cual enfatizamos incluirla en nuestro itinerario. El caballero no demostró ningún tipo de sensibilidad a mi comentario, y mi pareja al ver le intento explicar igualmente ue el punto no es el pagar, es que se nos había indicado ese era un servicio incluido. Yo soy viajero frecuente y estoy muy al tanto de preguntar y asegurarme entender lo que esta incluido y no en mi estadia. Muy mal por el caballero.
Stayed 2 nights in Aug 2023

10/10

Stayed 4 nights in Jul 2023

10/10

Stayed 2 nights in Oct 2022

6/10

Un tanto fría la habitación, el mobiliario no era del todo cómodo. La variedad de comida en la cena fue un tanto decepcionante.
Stayed 1 night in Jun 2022

10/10

Muy buena experiencia, muy recomendable, lo repeteria a ojos cerrados, muchas gracias.
Stayed 3 nights in Apr 2022

8/10

El aforo de piscina era 15 personas. pero solo habia 4 reposeras
Stayed 2 nights in Mar 2022

10/10

Stayed 1 night in Mar 2022

10/10

Muy bien atendido ,se lo recomiendo se duerme muy bien y se come mucho también ,todo estaba muy limpio en la habitación muchas gracias Paty.
Stayed 1 night in Dec 2021

8/10

Stayed 2 nights in Dec 2021

10/10

mi experiencia fue maravillosa, excelente atencion, comoda, acogedora iria sin pensarlo muchas mas veces y 100% recomendable
Stayed 1 night in Nov 2021

10/10

Ein Hotel mit Charme - denn ein altes Anwesen bildet die Grundlage des Hotels. Unser Zimmer war groß und bestand aus einem Schlafbereich und einer Art Wohnzimmer mit Küchennische. Die Dachterrasse ist großzügig und verfügt über eine Bar, viele Sitzmöglichkeiten und zwei Whirlpools. Das Hotel ist unweit von Stadtzentrum gelegen (ca. 100 Meter). Ein abgesperrter Parkplatz (im Preis bereits enthalten) ist auch vorhanden. Insgesamt fanden wir das Ambiente sehr gut und das Preis-Leistungs-Verhältnis hervorragend.
Stayed 1 night in Nov 2019

6/10

Atención regular, Restaurante muy limitado menú, Bar pobre en licores, Personal que empatiza poco con los clientes, Estacionamiento separado de las dependencias del Hotel (más de media cuadra).
Stayed 3 nights in Aug 2019

10/10

Stayed 3 nights in May 2019

6/10

De partida reserve una habitación para tres y después quise cambiar a una de dos pero nunca me contestaron los correos Llegamos al hotel nos dieron una habitación en la zona más antigua ,el olor era asqueroso entre a humedad y poca ventilación Pedí que nos cambiaran ,después de varios comentarios poco amables de la recepcionista y al insistir nos cambiaron a una habitación en la parte nueva .Bien ,buenas camas bien baño ,el problema es que se escucha todo desde el piso de arriba cuando caminan y van al baño!! Reserve un hidromasaje a las 20:00 hs y cuando fuimos no estaba listo ,nos cambiaron a las 21:30 tampoco no tenia la temperatura adecuada ,aparte el lugar estaba sin luz ,una pena que no hagan las cosas como corresponde y con ganas El personal muy poco amable en gral salvo Noelia que atendía el restaurante ,ella bien
Stayed 1 night in Apr 2019

8/10

The room was large, the bed very comfy, and the room was decorated nicely. Really enjoyed the two large slider windows to the small balcony. A/C did not work, but with the windows open we were fine. The restaurant served excellent meals, beautifully prepared and presented. Staff is friendly and accommodating.
Stayed 2 nights in Feb 2019

8/10

Hotel impecable, estilo acorde al entorno del Valle del Elqui. Excelentes instalaciones: piscina, hidromasaje, comedor, habitaciones. Con servicio a la habitación. Siento que el cierre de la cocina es muy temprano con respecto a otros hoteles (10:30). Lo mejorable es la atención del personal. No dan a conocer todos los servicios del hotel, tampoco saludan ni se despiden. El atendedor del bar no ofrece bebidas ni tragos estando a su lado.
Stayed 1 night in Feb 2019

10/10

Foi uma geata surpresa. O hotel é no centro de tudo. Fizemos o passeio ao observatório Malalluca e a observacao das estrelas no hotel foi fantástica- sem contar que foi exclusivo para mim e meu marido. A piscina é uma delícia a jacuzzi então... nem se fala... basta marcar seu horário- já está incluso.
Stayed 1 night in Jan 2019

10/10

Stayed 2 nights in Jan 2019

10/10

Stayed 1 night in Nov 2018