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Hotel Chagual

Property class: 2.5

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Photo gallery for Hotel Chagual

A tall palm tree in a courtyard with a clear blue sky. - Hotel Chagual (La Serena)
A hotel room with two beds, a sitting area, a flat-screen TV, and a small table with a vase of flowers. - Hotel Chagual (La Serena)
A wooden door with glass panels leading to a room with a checkered floor mat and a wicker chair. - Hotel Chagual (La Serena)
A courtyard with a palm tree, tiled flooring, and a building entrance. - Hotel Chagual (La Serena)
A cargo ship silhouetted against a sunset on the ocean. - Hotel Chagual (La Serena)
Take advantage of free continental breakfast, a terrace, and a garden at Hotel Chagual. Stay connected with free in-room WiFi, and guests can find other amenities such as dry cleaning/laundry services and a 24-hour gym.

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Free WiFi
  • Gym
  • Business services
  • Laundry
  • Housekeeping

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Double Room, 1 Bedroom, Private Bathroom

A room with two beds, a bedside table with a lamp, a small table with a lamp, a framed picture on the wall, and a window with curtains.

Double Room, 1 Bedroom, Private Bathroom

8.8 out of 10
Excellent
(5 reviews)
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds
  • Free WiFi

View all photos for Double or Twin Room, 1 Bedroom, Shared Bathroom

A bedroom with a large bed, a bedside table, a chair, and a glass table with a remote control.

Double or Twin Room, 1 Bedroom, Shared Bathroom

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds
  • Free WiFi

View all photos for Superior Double or Twin Room

A bedroom with a bed, a chair, a nightstand, a wardrobe, and a door.

Superior Double or Twin Room

8.0 out of 10
Very good
(2 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Triple Room

A room with two beds, a bedside table with a lamp, a mirror, and a door with the number 6.

Triple Room

  • 1 bedroom
  • Sleeps 3
  • 1 Large Twin Bed and 1 Twin Bed
  • Free WiFi

View all photos for Superior Quadruple Room

A room with three single beds, wooden flooring, a desk with a chair, and a television.

Superior Quadruple Room

9.0 out of 10
Wonderful
(2 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 King Beds
  • Free WiFi

About the neighborhood

Located in La Serena, Hotel Chagual is near theme parks. Mineralogical Museum and Casa Gabriel Gonzalez Videla Historical Museum are cultural highlights, and some of the area's landmarks include Casa Carmona and Giliberto House. Looking to enjoy an event or a game while in town? See what's happening at La Portada Stadium or Francisco Sanchez Rumoroso Municipal Stadium. Visit our La Serena travel guide
Map
Los Carrera 864, La Serena, Coquimbo, 1710186

What's nearby

  • Jardin del Corazon
    5 min walk - 0.3 miles
  • La Portada Stadium
    8 min walk - 0.5 miles
  • La Serena Archaeological Museum
    8 min walk - 0.5 miles
  • Kokoro No Niwa Japanese Garden
    9 min walk - 0.5 miles
  • Mall Plaza La Serena
    11 min walk - 0.6 miles

Getting around

  • Coquimbo Station
    17 min drive
  • La Serena (LSC-La Florida)
    5 min drive

Restaurants

  • Pastry Caramel
    4 min drive
  • El Amir
    4 min drive
  • Restaurant La Casona del Guatón
    14 min walk
  • Bonafide
    17 min walk
  • Tarragona Mall Puerta Del Mar
    14 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking
  • Roundtrip airport shuttle (surcharge)
  • Onsite parking includes off-street options

Food and drink

  • Free continental breakfast available daily

Things to do

  • 24-hour gym
  • TV in common areas

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Shared refrigerator

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business center
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Smooth flooring in public areas
  • Tile flooring in public areas
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel

More

  • Banquet hall
  • Colonial architecture
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private or shared bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Dining table
  • Separate dining area
  • Shared kitchen access

More

  • Access via exterior corridors
  • Heating
  • Iron/ironing board on request
  • Laptop workspace

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

This property welcomes adults only
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be required to pay the following charge at the property: Chile Value-Added Tax (VAT) at 19%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Chile and who pay in foreign currency (e.g., USD).

We have included all charges provided to us by the property.

Optional extras

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve rollaway/extra beds
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Frequently asked questions

Is Hotel Chagual pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

There is free parking nearby.

What time is check-in at Hotel Chagual?

Check-in start time: 3:00 PM; Check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at Hotel Chagual?

Check-out is at 11:00 AM. Late check-out is available for a fee (subject to availability).

Does Hotel Chagual provide a shuttle to the airport?

Yes, there's an airport shuttle.

Where is Hotel Chagual located?

Situated in La Serena, this hotel is within a 5-minute walk of Jardin del Corazon and San Francisco Church. La Serena Cathedral and Iglesia San Francisco are also within 10 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Hotel Chagual Reviews

9.6

Exceptional

9.6

Cleanliness

10

Location

9.6

Staff & service

9.4

Property conditions & facilities
Rating 10 - Excellent. 42 out of 55 reviews
Rating 8 - Good. 11 out of 55 reviews
Rating 6 - Okay. 1 out of 55 reviews
Rating 4 - Poor. 1 out of 55 reviews
Rating 2 - Terrible. 0 out of 55 reviews

Reviews

Verified review

10/10 Excellent

Philip

Liked: Cleanliness, staff & service, property conditions & facilities
Great breakfast. Very friendly and helpful staff. I would stay there again.
Stayed 2 nights in Sep 2023
Verified review

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, property conditions & facilities
Services were excellent
Stayed 1 night in Jul 2024
Verified review

8/10 Good

Andrea

Liked: Cleanliness, amenities, property conditions & facilities
Room was a good size and cleaned regularly. Staff were friendly. Location was good. Basic breakfast and kitchen facilities were provided.
Stayed 4 nights in Nov 2025
Verified review

10/10 Excellent

Ronald

Liked: Cleanliness, staff & service, property conditions & facilities
A serene location with an inner courtyard of flowering trees and birds. Spotless, safe , luggage storage, quiet and attentive staff.
Stayed 1 night in Jan 2025
Verified review

10/10 Excellent

Donald

Liked: Cleanliness, staff & service, property conditions & facilities
Staff are very nice
Stayed 1 night in Nov 2023
Verified review

8/10 Good

Benjamin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly and helpful staff, beautiful old building which has been restored tastefully. Good central location. Secure parking across the street. A decent place to stay in Le Serena.
Stayed 1 night in Dec 2023
Verified review

10/10 Excellent

Helene

Liked: Staff & service, amenities, property conditions & facilities
The rooms are set around a beautiful courtyard. It feels very safe and private. The staff is helpful and friendly. Guests can use a kitchen and even a small exercise room. Within a 15 minute drive from the airport and a 1/2 hour walk to the famous lighthouse and beach.
Stayed 2 nights in Nov 2023
Verified review

4/10 Poor

Aldonza

Liked: Cleanliness
Disliked: Amenities
More a Hostel, that an boutique hotel
Stayed 2 nights in Feb 2026
Verified review

8/10 Good

Hector M

Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast could be way better than what they offered.
Stayed 2 nights in Nov 2025
Verified review

10/10 Excellent

Alvyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

nice homely hotel.

nice hotel in a good location close to the center but quiet. The rooms vary in size. Helpful and friendly staff. They have a nice courtyard to sit in and a kitchen plus small basic gym. I would be happy to stay here again
Stayed 1 night in Apr 2023
Verified review

6/10 Okay

Stefan

Liked: Staff & service
My hotel room was a little run down and dilapidated for my taste, although basically clean. The location was very good, and a big advantage was the free parking lot across the street, which they would open for my rental car. The staff was helpful and breakfast was very basic but decent. It's an ok place to stay if you don't need modern surroundings.
Stayed 2 nights in Jul 2025
Verified review

10/10 Excellent

Diego Amin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo El desayuno que ofrecian era de Buena calidad, buen sabor, habitaciones limpias y personal muy amable
Stayed 2 nights in Aug 2026
Verified review

10/10 Excellent

Ivania korina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy agradable el personal y la estadía, disfrute mucho con mi pareja
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Azad

Liked: Cleanliness, staff & service, amenities
Mysigt, rent och trevliga oersonal
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Catherine Marie

Liked: Cleanliness, amenities, property conditions & facilities
Todo perfecto
Stayed 2 nights in Oct 2025
Verified review

8/10 Good

Pablo

Liked: Cleanliness, staff & service, property conditions & facilities
Para una noche por motivos de trabajo es soportable.
Stayed 1 night in Jun 2025
Verified review

10/10 Excellent

Luizleite

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

viagem de Moto para Atacama

excelente Hostes quartos grandes lugar muito bem cuidado nos transmite muita paz. cafe da manha básico porem muito gostoso e servido no horário marcado com vc
Stayed 1 night in Dec 2024
Verified review

10/10 Excellent

Umberto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Un cortile fiorito

Al di sopra di ogni aspettativa. Una corte cinese
Stayed 3 nights in Oct 2024
Verified review

10/10 Excellent

Octavio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me gustó mucho. Es una zona con varias funerarias. Por lo demas costo/beneficio es muy buena opción
Stayed 4 nights in Jun 2024
Verified review

8/10 Good

Jesus

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 2 nights in May 2024
Verified review

10/10 Excellent

Eduardo

Liked: Cleanliness, staff & service, property conditions & facilities
Ótimo ambiente.
Stayed 1 night in May 2024
Verified review

10/10 Excellent

Antonella

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Me encantó, muy cómodo y eficiente
Stayed 2 nights in Mar 2024
Verified review

10/10 Excellent

Maria del Pilar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excepcional lugar en La Serena

Excepcional lugar en La Serena, es muy tranquilo, acogedor, cómodo y limpio, el servicio muy amable y dispuesto, desgraciadamente no tomé el nombre de la chica a cardo del turno de la noche pero agradezco su gran cordialidad y trato sumamente profesional
Stayed 7 nights in Feb 2024
Verified review

10/10 Excellent

Darling

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente

Todo fue excelente, muy buena atención
Stayed 1 night in Jan 2024
Verified review

10/10 Excellent

MAURA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Buon hotel vicino al centro...al terminal dei bus e al mare.. camere abbastanza grandi Buon letto colazione basica ma ok
Stayed 2 nights in Dec 2023