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Volcano Lodge Hotel & Thermal Experience

4.0 star property

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Terrace/patio - Volcano Lodge Hotel & Thermal Experience (La Fortuna)
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4 outdoor pools, pool umbrellas, sun loungers - Volcano Lodge Hotel & Thermal Experience (La Fortuna)
Aerial view - Volcano Lodge Hotel & Thermal Experience (La Fortuna)
Hot springs - Volcano Lodge Hotel & Thermal Experience (La Fortuna)
Located close to Ecotermales Fortuna and Ecoglide Arenal Park, Volcano Lodge Hotel & Thermal Experience provides free full breakfast, a swim-up bar, and a poolside bar. For some rest and relaxation, visit the 2 hot springs or the sauna. The on-site restaurant, Restaurante Sura, offers breakfast, lunch, dinner, and happy hour. Free in-room WiFi, with speed of 50+ Mbps, is available to all guests, along with a terrace and a garden.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Parking included
  • Free WiFi
  • Air conditioning

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Junior Suite

In-room safe, desk, blackout drapes, iron/ironing board

Junior Suite

9.6 out of 10
Exceptional
(5 reviews)
  • Mountain view
  • 54 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Superior Room (Thermal)

Superior Room (Thermal) | In-room safe, desk, blackout drapes, iron/ironing board

Superior Room (Thermal)

9.4 out of 10
Exceptional
(9 reviews)
  • Garden view
  • 42 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Junior Double Room, 1 King Bed

Junior Double Room, 1 King Bed | In-room safe, desk, blackout drapes, iron/ironing board

Junior Double Room, 1 King Bed

9.6 out of 10
Exceptional
(5 reviews)
  • Mountain view
  • 54 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Superior Room, 1 King Bed (Thermal)

Superior Room, 1 King Bed (Thermal) | In-room safe, desk, blackout drapes, iron/ironing board

Superior Room, 1 King Bed (Thermal)

9.2 out of 10
Wonderful
(15 reviews)
  • Garden view
  • 48 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed | In-room safe, desk, blackout drapes, iron/ironing board

Superior Room, 1 King Bed

9.2 out of 10
Wonderful
(14 reviews)
  • Garden view
  • 42 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Superior Room, 2 Double Beds

In-room safe, desk, blackout drapes, iron/ironing board

Superior Room, 2 Double Beds

8.4 out of 10
Very good
(48 reviews)
  • Garden view
  • 42 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

About the neighborhood

Located in La Fortuna, Volcano Lodge Hotel & Thermal Experience is in a rural area and in the mountains. The area's natural beauty can be seen at Tabacon Hot Springs and Arenal Volcano National Park, while Arenal Adventure World and Butterfly Conservatory are popular area attractions. Ecotermales Fortuna and Ecoglide Arenal Park are two other places to visit that come recommended. Kayaking and rafting offer great chances to get out on the surrounding water, or you can seek out an adventure with ecotours and cave exploring nearby. Visit our La Fortuna travel guide
View more Lodges in La Fortuna
Map
7 Km West From La Fortuna, La Fortuna, Alajuela, 50-4417

What's nearby

  • Natura Eco Park
    2 min walk - 0.1 miles
  • Go Adventure Park
    8 min walk - 0.5 miles
  • Los Lagos Hot Springs
    17 min walk - 0.9 miles
  • Paradise Hot Springs
    2 min drive - 1.3 miles
  • Kalambu Hot Springs
    2 min drive - 1.3 miles

Getting around

  • Juan Santamaria Intl. Airport (SJO)
    173 min drive

Restaurants

  • Virgita Ristorante
    3 min drive
  • Shangri-La Gardens
    6 min drive
  • Coffee Time
    20 min walk
  • Sloffee
    8 min walk
  • Restaurante Las Palmas
    19 min walk

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  • Breakfast included
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • Roundtrip airport shuttle (surcharge)
  • Free self parking on site

Food and drink

  • Free full breakfast available daily 6:30 AM to 10:00 AM
  • 2 bars/lounges
  • A poolside bar
  • A restaurant
  • A swim-up bar
  • Couples/private dining

Restaurants on site

  • Arenal Lobby Bar
  • Restaurante Sura

Things to do

  • 2 hot springs
  • 4 outdoor pools
  • Arcade/game room
  • Billiards/pool table
  • Children's pool
  • Playground
  • Sauna
  • TV in common areas

Family friendly

  • 4 outdoor pools
  • Arcade/game room
  • Children's pool
  • In-room crib
  • In-room refrigerator
  • Laundry facilities
  • Playground

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance

Outdoors

  • Garden
  • In the mountains
  • Pool loungers
  • Pool umbrellas
  • Terrace

Spa

  • 2 hot springs
  • Hot springs open from 10:00 AM - 10:00 PM
  • Hot springs water temperature - 104 ºF
  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Ceiling hoist
  • Doorbell and phone notification
  • Front entrance ramp
  • Lever door handles
  • No elevator
  • Well-lit path to entrance

More

  • 1 floor
  • Built in 1999
  • Smoking not allowed
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Towels provided

Entertainment

  • 32-inch LCD TV with digital channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Free international calls
  • Free local calls
  • Free long-distance calls
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 10 PM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100 per stay

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators
Hot springs access available from 10:00 AM to 10:00 PM
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Frequently asked questions

Does Volcano Lodge Hotel & Thermal Experience have a pool?

Yes, this property has 4 outdoor pools and a children's pool.

Is Volcano Lodge Hotel & Thermal Experience pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Volcano Lodge Hotel & Thermal Experience?

Check-in start time: 3:00 PM; Check-in end time: 10 PM. Late check-in is available during limited hours.

What time is check-out at Volcano Lodge Hotel & Thermal Experience?

Check-out is at noon.

Does Volcano Lodge Hotel & Thermal Experience provide a shuttle to the airport?

Yes, there's an airport shuttle.

Where is Volcano Lodge Hotel & Thermal Experience located?

This family-friendly La Fortuna lodge is located in the mountains, within 3 mi (5 km) of Ecotermales Fortuna and Ecoglide Arenal Park. Tabacon Hot Springs and Arenal Volcano National Park are also within 6 mi (10 km).

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Reviews

Volcano Lodge Hotel & Thermal Experience Reviews

9.4

Exceptional

9.4

Cleanliness

9.2

Amenities

9.6

Staff & service

9.2

Property conditions & facilities
Rating 10 - Excellent. 735 out of 1000 reviews
Rating 8 - Good. 183 out of 1000 reviews
Rating 6 - Okay. 50 out of 1000 reviews
Rating 4 - Poor. 21 out of 1000 reviews
Rating 2 - Terrible. 11 out of 1000 reviews

Reviews

Verified

10/10 Excellent

Madelin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very happy with location and hotel
Stayed 3 nights in Apr 2026
Verified

10/10 Excellent

Saad

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean and the overall hotel was pretty nice. Breakfast was good and dinner was pretty decent as well. Overall a good place to stay in La Fortuna.
Stayed 3 nights in Jun 2026
Verified

10/10 Excellent

Cheney

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, staff was incredibly friendly. Everything was very clean and well maintained, the food was fantastic.
Stayed 6 nights in May 2026
Verified

10/10 Excellent

Vijay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was great .
Stayed 2 nights in May 2026
Verified

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms with the private thermal pool are worth the extra price. Breakfast buffet was delicious with a great variety. Staff was super friendly and helpful. Highly recommend!
Stayed 4 nights in Jun 2026
Verified

10/10 Excellent

Chalcia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loooooved this resort. From the birthday welcome gift in the room, to the view outside the window, the helpful staff, the delicious food & the convenient location. 10/10, would stay again!
Stayed 3 nights in May 2026
Verified

8/10 Good

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Lobby was not nice and appealing. Rooms and pools were nice
Stayed 3 nights in Apr 2026
Verified

10/10 Excellent

Paul

Liked: Cleanliness
Amazing resort. Great amenities and location.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Enrique Martinez

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved everything about this place, especially the breakfast. The hotel grounds are beautiful and we had a great, relaxing time. Very family friendly.
Stayed 5 nights in Apr 2026
Verified

10/10 Excellent

Ashley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really loved this place. We got the room with private tub also which was super cool. Loved sitting in it at night with the lights. The only note I’d mention is when you get something and they put it on your room number, they don’t charge at that time, but give you a total when you check out. But they were all so helpful when planning activities, and making suggestions.
Stayed 6 nights in Jun 2026
Verified

10/10 Excellent

Yvonne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms were very clean. Pool was wonderful and the breakfast was very good. We loved the dinners too; ate dinner twice and had amazing meals, fish and chicken cordon bleu and chicken parmigiana. Awesome stay!
Stayed 3 nights in Apr 2026
Verified

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
Love the property and staff
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Génesis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff at the hotel were very friendly and kind. The hotel has a great location accessible to many of the tours and things to do at La Fortuna. Breakfast buffet was amazing!
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Stephen

Liked: Cleanliness, amenities, property conditions & facilities
Great place, Clean, friendly staff and my wife loved the thermal spas.
Stayed 2 nights in Feb 2026
Verified

8/10 Good

Jason

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
comfortable hotel, attentive staff, lovely grounds & garden. the room is a bit dated, but beds are comfortable & so is the shower.
Stayed 4 nights in Mar 2026
Verified

10/10 Excellent

Bill

Liked: Cleanliness, amenities, property conditions & facilities
Rooms were very clean. It was a very enjoyable stay.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Kathleen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location has beautiful grounds, full of plants and birds, and the pool and hot springs were amazing. The convenience of the restaurant can't be overstated after coming back from a full day of activities. The food was excellent as well.
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Dale

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful landscaping and location, friendly and helpful staff, clean room and good restaurant.
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Bernard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful grounds. Pools, etc. were not crowded (went end of March)
Stayed 7 nights in Mar 2026
Verified

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room was a junior suite with a hot tub out back. The room was large and tastefully decorated. I don’t think it could have been any cleaner. Staff we interacted with were helpful and great to speak with, even with my near nonexistent Spanish. The breakfast was delicious and had a good selection of food. I didn’t use the pool but my wife did. She said it was clean and enjoyable.
Stayed 2 nights in May 2026
Verified

10/10 Excellent

Xin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We love the huge public space, many amenities and very nice garden environments.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Dawn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely wonderful place with all the amenities an older adult needs! Very responsive and polite despite all our...figure it out as you go...errors. They made booking easy, tips were included in the food bill, gardens were amazing and grounds keepers were always busy!!! Would love to come again.
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Ana

Liked: Cleanliness, amenities, property conditions & facilities
The staff was very friendly & attentive. The room was wonderful and the food was delicious.
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Bibiana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is truly an experience... the property is very beautiful and gifts the perfect combination of nature and commodities.
Stayed 2 nights in Feb 2026
Verified

8/10 Good

Melanie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good variety for breakfast, clean rooms and nice thermal facilities
Stayed 4 nights in Jan 2026