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Hotel Los Lagos Spa & Resort

3.5 star property
Family-friendly hotel with 11 outdoor pools and a full-service spa

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Photo gallery for Hotel Los Lagos Spa & Resort

Indoor pool, 11 outdoor pools, pool umbrellas, sun loungers
Indoor pool, 11 outdoor pools, pool umbrellas, sun loungers
Garden
Exterior
Villa, 2 Bedrooms, Mountain View | Private kitchenette

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Bar
  • Pool
  • Room service

Room options

Available filters for rooms
Showing 2 of 2 rooms

View all photos for Superior Room, Mountain View

Superior Room, Mountain View | In-room safe, free WiFi, bed sheets

Superior Room, Mountain View

Highlights

Patio
Air conditioning
Free rollaway/extra beds
Plasma TV
Private bathroom
Hair dryer
Cable channels
In-room safe
  • 60 sq m
  • Mountain view
  • Sleeps 6
  • 2 Queen Beds OR 2 Queen Beds and 2 Twin Futons

View all photos for Standard Room, Accessible, Mountain View

In-room safe, free WiFi, bed sheets

Standard Room, Accessible, Mountain View

Highlights

Air conditioning
Free rollaway/extra beds
Mini-fridge
Plasma TV
Private bathroom
Hair dryer
Cable channels
In-room safe
  • 40 sq m
  • Mountain view
  • Sleeps 4
  • 2 Queen Beds OR 1 Queen Bed

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About the neighborhood

Map
6 km oeste del Parque Central, Área del Volcán Arenal, La Fortuna, 21007

What's nearby

  • Los Lagos Hot Springs - 2 min walk - 0.1 miles
  • Kalambu Hot Springs - 11 min walk - 0.6 miles
  • Baldi Hot Springs - 12 min walk - 0.7 miles
  • Ecotermales Fortuna - 19 min walk - 1.0 mile
  • Arenal Volcano - 16 min drive - 7.6 miles

Getting around

  • Juan Santamaria Intl. Airport (SJO) - 168 min drive

Restaurants

  • ‪Virgita Ristorante - ‬12 min walk
  • ‪Ginger Sushi - ‬11 min drive
  • ‪La Saca Restaurant - ‬6 min drive
  • ‪Agua Ardiente Pool Bar - ‬7 min drive
  • ‪Restaurante Ti-Cain - ‬4 min drive

About this property

Hotel Los Lagos Spa & Resort

Family-friendly hotel near Baldi Hot Springs
A free breakfast buffet, a nightclub, and a poolside bar are just a few of the amenities provided at Hotel Los Lagos Spa & Resort. Treat yourself to a hot stone massage, a body wrap, or a manicure/pedicure at Fangus, the onsite spa. The on-site international cuisine restaurant, Las Palmas, offers breakfast, lunch, and dinner. Enjoy onsite activities like horseback riding, hiking/biking, and ziplining. Stay connected with free in-room WiFi, with speed of 50+ Mbps, and guests can find other amenities such as a terrace and a garden.
Additional perks include:
  • 11 outdoor pools and an indoor pool, with a waterslide, sun loungers, and pool umbrellas
  • Free self parking
  • Hot springs on site, a roundtrip airport shuttle (surcharge), and smoke-free premises
  • Wedding services, 2 meeting rooms, and a front-desk safe
  • Guest reviews speak highly of the dining options, breakfast, and overall value
Room features
All 96 rooms have comforts such as air conditioning, as well as thoughtful touches like free WiFi and safes. Guest reviews highly rate the clean, spacious rooms at the property.
More conveniences in all rooms include:
  • Recycling and LED light bulbs
  • Bathrooms with showers and free toiletries
  • Plasma TVs with cable channels

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge)
  • Area shuttle (surcharge)
  • Free self parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 9:30 AM
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Las Palmas

Things to do

  • 11 outdoor pools
  • Children's pool
  • Full-service spa
  • Hiking/biking trails
  • Horseback riding/rentals
  • Hot springs
  • Hot tub
  • Indoor pool
  • Nightclub
  • Waterslide
  • Ziplining

Family friendly

  • 11 outdoor pools
  • Children's pool
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli
  • Waterslide

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • 2 meeting rooms
  • 5,382 square feet of conference space
  • Business center

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Hot springs
  • Hot stone massages
  • Manicures/pedicures
  • Reflexology
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Accessible shuttle
  • No elevator
  • Pool access ramp on site
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible spa
  • Wheelchairs on site

More

  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Banquet hall
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Locally-owned and organized tours and activities
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Plasma TV with cable channels

Food and drink

  • Limited room service

More

  • Air conditioning
  • LED lighting
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 11 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

The front desk is open daily from 6:00 AM - 10 PM
Front desk staffed during limited hours

Access methods

Front desk (limited hours)

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property uses solar energy, plus a grey water recycling system
Safety features at this property include a fire extinguisher, a security system, and a first aid kit

We should mention

This property does not have elevators
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Property is also known as

Hotel Los Lagos Spa & Resort
Hotel Los Lagos Spa & Resort Fortuna
Los Lagos Spa
Los Lagos Spa Fortuna
Hotel Los Lagos Spa Resort La Fortuna
Hotel Los Lagos Spa Resort
Los Lagos Spa La Fortuna
Los Lagos Hotel Spa And Resort
Los Lagos Spa & La Fortuna
Hotel Los Lagos Spa & Resort Hotel
Hotel Los Lagos Spa & Resort La Fortuna
Hotel Los Lagos Spa & Resort Hotel La Fortuna

Frequently asked questions

Does Hotel Los Lagos Spa & Resort have a pool?

Yes, this property has an indoor pool, 11 outdoor pools, and a children's pool.

Is Hotel Los Lagos Spa & Resort pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Hotel Los Lagos Spa & Resort?

Self parking is free at this property.

What time is check-in at Hotel Los Lagos Spa & Resort?

Check-in start time: 3 PM; Check-in end time: 11 PM. Late check-in is available during limited hours.

What time is check-out at Hotel Los Lagos Spa & Resort?

Check-out is at noon.

Does Hotel Los Lagos Spa & Resort provide a shuttle to the airport?

Yes, there's an airport shuttle.

Where is Hotel Los Lagos Spa & Resort located?

This family-friendly La Fortuna hotel is located in a rural location, within a 15-minute walk of Los Lagos Hot Springs and Baldi Hot Springs. Kalambu Hot Springs and Termales Los Laureles are also within 15 minutes.

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Hotel Los Lagos Spa & Resort Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 914 out of 1127 reviews
Rating 8 - Good. 152 out of 1127 reviews
Rating 6 - Okay. 31 out of 1127 reviews
Rating 4 - Poor. 19 out of 1127 reviews
Rating 2 - Terrible. 11 out of 1127 reviews

9.8/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent place to stay.
Stayed 3 nights in Apr 2025

10/10 Excellent

Phil

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great resort.
Stayed 1 night in Mar 2025

10/10 Excellent

Maki

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was wonderful!
Stayed 2 nights in Apr 2025

10/10 Excellent

Felix

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property very kid friendly Great prices & great food!
Stayed 2 nights in Mar 2025

10/10 Excellent

Amber

Liked: Amenities, property conditions & facilities
One of the most beautiful properties I’ve ever stayed on.
Stayed 2 nights in Mar 2025

10/10 Excellent

Lindsay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic, would stay here again!
Stayed 3 nights in Mar 2025

8/10 Good

Aisha

Liked: Staff & service, amenities, property conditions & facilities
Wonderful location. Food was good.
Stayed 3 nights in Apr 2025

10/10 Excellent

Tali

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
View of the volcano and activities Spa was AMAZING!!!
Stayed 3 nights in Apr 2025

10/10 Excellent

Kyle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall the resort was perfect for our stay. A blend of near town and out in the rainforest.
Stayed 4 nights in Apr 2025

8/10 Good

Karla

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a great place to stay for a little bit. A little overwhelming but ok for a few days.
Stayed 2 nights in Apr 2025

10/10 Excellent

JASON

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place! Our family enjoyed it very much.
Stayed 2 nights in Mar 2025

10/10 Excellent

Johana

Liked: Cleanliness, staff & service, property conditions & facilities
We stayed 7 nights here and loved it. I felt safe and at home in the suite it had lots of space for the four of us. Staff was friendly and ready to help when was needed.
Stayed 1 night in Apr 2025

10/10 Excellent

Leah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My family absolutely enjoyed the hot springs, slides and breakfast at Los Lagos. Our room was nice as well.
Stayed 1 night in Mar 2025

8/10 Good

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful property and kindest staff. Great food and drink options. Tons of
Stayed 6 nights in Apr 2025

10/10 Excellent

Emmanuel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great resort to stay and enjoy hot spring and onsite excursions
Stayed 3 nights in Feb 2025

10/10 Excellent

Jasleen

Liked: Cleanliness, staff & service, amenities
Best resort views I've stayed at!! Amazing resort.
Stayed 1 night in Mar 2025

10/10 Excellent

Manisha

Liked: Amenities, property conditions & facilities
Wonderful stay. The resort is beautiful.
Stayed 2 nights in Mar 2025

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our stay. Room was spacious for our family of 5. Kids loved the pools and waterslides. Grounds were beautiful with a nice view of the volcano. Property is big, a little difficult to walk from our room to the main area but not a problem for us. Would love to visit again.
Stayed 3 nights in Apr 2025

8/10 Good

michelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very friendly. Food was delicious. Property is well maintained with a one of a kind view of the volcano.
Stayed 4 nights in Apr 2025

10/10 Excellent

Brett

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property. Incredibly lush.
Stayed 3 nights in Apr 2025

10/10 Excellent

Phil

Liked: Staff & service, amenities, property conditions & facilities
It is a beautiful property, I will return again.
Stayed 1 night in Apr 2025

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is amazing and we had a fantastic stay with our family. The only issue I had was with some grumpy employees, otherwise everything was amazing.
Stayed 2 nights in Apr 2025

10/10 Excellent

Adam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful grounds
Stayed 3 nights in Mar 2025

10/10 Excellent

Tammy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoyed the property. Would definitely recommend to others and would stay again.
Stayed 1 night in Mar 2025

10/10 Excellent

Danielle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel grounds are beautiful and the hot springs are great for young families. We found the food reasonably priced and delicious. The free breakfast was amazing. A car during the stay helps as the property is very spread out. Our room was spacious and well maintained. We will be back!
Stayed 4 nights in Apr 2025