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Hotel Los Lagos Spa & Resort

3.5 star property
Days filled with volcanic adventures and evenings savoring Costa Rican cuisine make this hideaway near Arenal a perfect blend of excitement and relaxation

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Photo gallery for Hotel Los Lagos Spa & Resort

Hot springs - Hotel Los Lagos Spa & Resort (La Fortuna)
Aromatherapy, hot stone massages, deep-tissue massages, body wraps - Hotel Los Lagos Spa & Resort (La Fortuna)
Aerial view - Hotel Los Lagos Spa & Resort (La Fortuna)
Breakfast, lunch, dinner served; international cuisine - Hotel Los Lagos Spa & Resort (La Fortuna)
Front of property - Hotel Los Lagos Spa & Resort (La Fortuna)
Hotel Los Lagos Spa & Resort near Arenal Volcano National Park offers a family-friendly base with a free breakfast buffet. Enjoy hot springs, 11 outdoor pools, an indoor waterslide pool, gardens, a poolside bar, Fangus spa, and activities like ziplining and horseback riding.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Parking included
  • Free WiFi

Room options

Available filters for rooms
Showing 2 of 2 rooms

View all photos for Standard Room, Accessible, Mountain View

In-room safe, free WiFi, bed sheets

Standard Room, Accessible, Mountain View

9.2 out of 10
Wonderful
(130 reviews)
  • Mountain view
  • 40 sq m
  • Sleeps 4
  • 2 Queen Beds OR 1 Queen Bed

View all photos for Superior Room, Mountain View

In-room safe, free WiFi, bed sheets

Superior Room, Mountain View

9.2 out of 10
Wonderful
(48 reviews)
  • Mountain view
  • 60 sq m
  • Sleeps 6
  • 2 Queen Beds OR 2 Queen Beds and 2 Twin Futons

About the neighborhood

Located in La Fortuna, Hotel Los Lagos Spa & Resort is in a rural area. Los Lagos Hot Springs and Baldi Hot Springs are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Arenal Volcano National Park and Tabacon Hot Springs. Traveling with kids? Consider Kalambu Hot Springs and Natura Eco Park. Visit our La Fortuna travel guide
Map
6 km oeste del Parque Central, Área del Volcán Arenal, La Fortuna, 21007

What's nearby

  • Los Lagos Hot Springs
    2 min walk - 0.1 miles
  • Paradise Hot Springs
    13 min walk - 0.7 miles
  • Kalambu Hot Springs
    13 min walk - 0.7 miles
  • Termales Los Laureles
    14 min walk - 0.8 miles
  • Baldi Hot Springs
    16 min walk - 0.9 miles

Getting around

  • Juan Santamaria Intl. Airport (SJO)
    164 min drive

Restaurants

  • Virgita Ristorante
    14 min walk
  • Soda La Palma
    5 min drive
  • Coffee Time
    3 min drive
  • Lemnos Wetbar
    1 min walk
  • Surá Bar & Bistro
    3 min drive

About this property

Hotel Los Lagos Spa & Resort

Family-friendly hotel near Los Lagos Hot Springs
Located close to Baldi Hot Springs, Hotel Los Lagos Spa & Resort provides a free breakfast buffet, a nightclub, and a poolside bar. Indulge in a hot stone massage, a body wrap, and a manicure/pedicure at the onsite spa. The on-site international cuisine restaurant, Las Palmas, offers breakfast, lunch, and dinner. Enjoy onsite activities like horseback riding, kayaking, and hiking/biking. Stay connected with free in-room WiFi, with speed of 50+ Mbps, and guests can find other amenities such as a terrace and a garden.
Additional perks include:
  • 11 outdoor pools and an indoor pool, along with a waterslide, sun loungers, and pool umbrellas
  • Free self parking
  • Hot springs on site, a roundtrip airport shuttle (surcharge), and smoke-free premises
  • Wedding services, 2 meeting rooms, and a front-desk safe
  • Guest reviews speak highly of the dining options, breakfast, and overall value
Room features
All 96 rooms have comforts such as air conditioning, as well as thoughtful touches like free WiFi and safes. Guest reviews highly rate the clean, spacious rooms at the property.
More conveniences in all rooms include:
  • Recycling and LED light bulbs
  • Bathrooms with showers and free toiletries
  • Plasma TVs with cable channels
  • Free infant beds and daily housekeeping

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge)
  • Area shuttle (surcharge)
  • Free self parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 9:30 AM
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Las Palmas

Things to do

  • 11 outdoor pools
  • Children's pool
  • Full-service spa
  • Hiking/biking trails
  • Horseback riding/rentals
  • Hot springs
  • Hot tub
  • Indoor pool
  • Kayaking
  • Nightclub
  • Waterslide
  • Ziplining

Family friendly

  • 11 outdoor pools
  • Children's pool
  • In-room crib
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli
  • Waterslide

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • 2 meeting rooms
  • 5,382 square feet of conference space
  • Business center

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Hot springs
  • Hot stone massages
  • Manicures/pedicures
  • Reflexology
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Accessible shuttle
  • No elevator
  • Pool access ramp on site
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible spa
  • Wheelchairs on site

More

  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Banquet hall
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Locally-owned and organized tours and activities
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Plasma TV with cable channels

Food and drink

  • Limited room service

More

  • Air conditioning
  • LED lighting
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 11 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

The front desk is open daily from 6:00 AM - 10 PM
Front desk staffed during limited hours
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Christmas Eve (December 24) Gala Dinner per adult: CRC 32500
  • Christmas Eve (December 24) Gala Dinner per child: CRC 17500 (from 3 to 11 years old)
  • New Year's Eve (December 31) Gala Dinner per adult: CRC 42500

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property uses solar energy, plus a grey water recycling system
Safety features at this property include a fire extinguisher, a security system, and a first aid kit

We should mention

This property does not have elevators
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Property is also known as

Hotel Los Lagos Spa & Resort
Hotel Los Lagos Spa & Resort Fortuna
Los Lagos Spa
Los Lagos Spa Fortuna
Hotel Los Lagos Spa Resort La Fortuna
Hotel Los Lagos Spa Resort
Los Lagos Spa La Fortuna
Los Lagos Hotel Spa And Resort
Los Lagos Spa & La Fortuna
Hotel Los Lagos Spa & Resort Hotel
Hotel Los Lagos Spa & Resort La Fortuna
Hotel Los Lagos Spa & Resort Hotel La Fortuna

Frequently asked questions

Does Hotel Los Lagos Spa & Resort have a pool?

Yes, this property has an indoor pool, 11 outdoor pools, and a children's pool.

Is Hotel Los Lagos Spa & Resort pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

Self parking is free at this property.

What time is check-in at Hotel Los Lagos Spa & Resort?

Check-in start time: 3 PM; Check-in end time: 11 PM. Late check-in is available during limited hours.

What time is check-out at Hotel Los Lagos Spa & Resort?

Check-out is at noon.

Does Hotel Los Lagos Spa & Resort provide a shuttle to the airport?

Yes, there's an airport shuttle.

Where is Hotel Los Lagos Spa & Resort located?

This family-friendly La Fortuna hotel is located in a rural location, within a 15-minute walk of Los Lagos Hot Springs and Baldi Hot Springs. Kalambu Hot Springs and Termales Los Laureles are also within 15 minutes.

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Reviews

Hotel Los Lagos Spa & Resort Reviews

9.4

Exceptional

9.8

Cleanliness

9.4

Amenities

9.4

Staff & service

9.4

Property conditions & facilities
Rating 10 - Excellent. 1107 out of 1390 reviews
Rating 8 - Good. 193 out of 1390 reviews
Rating 6 - Okay. 47 out of 1390 reviews
Rating 4 - Poor. 29 out of 1390 reviews
Rating 2 - Terrible. 14 out of 1390 reviews

Reviews

Verified

10/10 Excellent

Jeff

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great resort with a lot of options and great dining
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Allyn

Liked: Cleanliness, amenities, property conditions & facilities
The hotel was very clean, the grounds beautiful, and the staff extremely helpful and pleasant.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Gregg

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Pool and all amenities were fabulous.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Fayth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean rooms, friendly staff, good food, and great experience. Pools were relaxing and good service
Stayed 4 nights in Mar 2026
Verified

10/10 Excellent

Aaron

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The pools were incredible and the ziplining was awesome!
Stayed 3 nights in Feb 2026
Verified

8/10 Good

Carrie

Liked: Cleanliness, amenities, property conditions & facilities
Great location, quiet boutique hotel
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic pools and swim up bar. The property and staff are too notch! 2nd time staying here and will I plan to come back again soon.
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Balendran

Liked: Cleanliness, amenities, property conditions & facilities
Very nice landscaping and hot springs
Stayed 1 night in Feb 2026
Verified

8/10 Good

Lynne

Liked: Cleanliness, property conditions & facilities
Lovely hotel overall with beautiful pools’and nice pool bar and restaurant. rooms were very basic but clean. We stay again!
Stayed 2 nights in Feb 2026
Verified

8/10 Good

Mika

Liked: Cleanliness, amenities, property conditions & facilities
Very comfortable resort
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Dalzo

Liked: Cleanliness, amenities, property conditions & facilities
We love the staff. Great place.
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Jeff

Liked: Cleanliness, amenities, property conditions & facilities
Great place, Awesome volcanic thermal pools Folks were very friendly & attentive! Will definitely come back for a longer stay!
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Azin

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful resort and surroundings. Our unit had a beautiful view and there were lots to do on the property.
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Ada

Liked: Cleanliness, amenities, property conditions & facilities
Huge room, wonderful bathroom and shower, beautiful grounds and facilities and kind and friendly staff. Enjoyed our stay, highly recommend!
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Chantal

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room and pools. Excellent place to be!
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Samuel

Liked: Cleanliness, amenities, property conditions & facilities
This was our second time staying at Los Lagos. We love everything about this resort. Customer service, food, atmosphere, great for families. Beautiful grounds! We will be back.
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

margaret

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful hotel, loved the swim up bar
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

danielle

Liked: Cleanliness, amenities, property conditions & facilities
Great staff, amazing amentities, awesome excursions, clean and lovely rooms. Will stay again!
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My husband and I had a great time at this hotel. Our rooms was spacious and clean. The pools where amazing! The staff was great! Mario at the restaurant was top-notch amazing customer service. The bartenders at the swim up bar also amazing. Will definitely recommend this hotel.
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Paulette

Liked: Cleanliness, staff & service, amenities
Beautiful grounds, lots of amenities and the hot springs and pools were the perfect way to relax after explorations.
Stayed 2 nights in Dec 2025
Verified

8/10 Good

Marcia

Staff was great and the rooms were very clean. Great amenities and beautiful grounds. The only thing was the rooms are not soundproof and at times it was a bit noisy but would stay here again.
Stayed 5 nights in Jan 2026
Verified

10/10 Excellent

Brett

Liked: Cleanliness, staff & service, amenities
Great amenities, friendly staff
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

David

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful grounds. Wonderful hot springs. Excellent staff.
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

David

Liked: Cleanliness, amenities, property conditions & facilities
The hotel is really nice, hot springs, mirador (sight seeing) has amazing views. Overall great stay, would definately stay there again
Stayed 1 night in Dec 2025
Verified

8/10 Good

Yuliya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, spacious place for 2 adults and 3 kids. Delicious fresh fruits on breakfast. Great springs pools with different temperatures. Only one con is a very crowded during the weekend. The staff allow day pass, probably that is the reason
Stayed 3 nights in Mar 2026