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Hotel Arenal Lodge

3.0 star property
Family-friendly hotel with 2 hot tubs and a full-service spa

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Photo gallery for Hotel Arenal Lodge

Breakfast, lunch, dinner served; international cuisine, garden views
Interior
Master Suite | 1 bedroom, in-room safe, iron/ironing board, free WiFi
Lobby sitting area
Standard Room, Garden View | 1 bedroom, in-room safe, iron/ironing board, free WiFi

Reviews

8.4 out of 10
Very good

Popular amenities

  • Gym
  • Bar

Room options

Available filters for rooms
Showing 10 of 10 rooms

View all photos for Junior Suite (1 Bed)

Junior Suite (1 Bed) | 1 bedroom, in-room safe, iron/ironing board, free WiFi

Junior Suite (1 Bed)

Highlights

Balcony
TV
Separate bedroom
Ceiling fan
Hair dryer
Eco-friendly toiletries
Coffee/tea maker
Eco-friendly cleaning supplies
  • 33 sq m
  • Sleeps 3
  • 1 King Bed and 1 Large Twin Sofa Bed

View all photos for Standard Room, Kitchenette

Standard Room, Kitchenette | Bathroom | Shower, eco-friendly toiletries, hair dryer, towels

Standard Room, Kitchenette

Highlights

Kitchenette
TV
Ceiling fan
Separate bedroom
Hair dryer
Eco-friendly toiletries
Coffee/tea maker
Eco-friendly cleaning supplies
  • Sleeps 4
  • 2 Double Beds

View all photos for Chalet (1 King Bed)

1 bedroom, in-room safe, iron/ironing board, free WiFi

Chalet (1 King Bed)

Highlights

Refrigerator
TV
Separate bedroom
Ceiling fan
Hair dryer
Eco-friendly toiletries
Microwave
Coffee/tea maker
  • Mountain view
  • Sleeps 5
  • 1 King Bed, 1 Queen Bed and 1 Twin Sofa Bed

View all photos for Master Suite

Master Suite | 1 bedroom, in-room safe, iron/ironing board, free WiFi

Master Suite

Highlights

Refrigerator
TV
Ceiling fan
Separate bedroom
Hair dryer
Eco-friendly toiletries
Microwave
Coffee/tea maker
  • 19 sq m
  • Sleeps 4
  • 1 Double Bed, 1 Twin Sofa Bed and 1 Twin Bed

View all photos for Apartment (1 Planta Baja)

Apartment (1 Planta Baja) | 1 bedroom, in-room safe, iron/ironing board, free WiFi

Apartment (1 Planta Baja)

Highlights

Kitchen
TV
2 bedrooms
Ceiling fan
Private bathroom
Hair dryer
2 bathrooms
Eco-friendly toiletries
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

View all photos for Honeymoon Room

Honeymoon Room | 1 bedroom, in-room safe, iron/ironing board, free WiFi

Honeymoon Room

Highlights

Private indoor hot tub
Refrigerator
TV
Ceiling fan
Separate bedroom
Hair dryer
Eco-friendly toiletries
Microwave
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite (2 Beds)

Junior Suite (2 Beds) | 1 bedroom, in-room safe, iron/ironing board, free WiFi

Junior Suite (2 Beds)

Highlights

Balcony
TV
Separate bedroom
Ceiling fan
Hair dryer
Eco-friendly toiletries
Coffee/tea maker
Eco-friendly cleaning supplies
  • 33 sq m
  • Mountain view
  • Sleeps 4
  • 2 Double Beds

View all photos for Family Suite (Standard)

Family Suite (Standard) | 1 bedroom, in-room safe, iron/ironing board, free WiFi

Family Suite (Standard)

Highlights

Kitchen
Refrigerator
TV
Separate bedroom
Ceiling fan
Hair dryer
Eco-friendly toiletries
Microwave
  • 56 sq m
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

View all photos for Apartment (Planta Alta)

Apartment (Planta Alta) | In-room dining

Apartment (Planta Alta)

Highlights

Kitchen
TV
2 bedrooms
Ceiling fan
Hair dryer
Eco-friendly toiletries
Cookware/dishes/utensils
Coffee/tea maker
  • Sleeps 5
  • 1 King Bed, 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Chalet (2 Queen Beds)

Chalet (2 Queen Beds) | 1 bedroom, in-room safe, iron/ironing board, free WiFi

Chalet (2 Queen Beds)

Highlights

Refrigerator
TV
Separate bedroom
Ceiling fan
Hair dryer
Eco-friendly toiletries
Microwave
Coffee/tea maker
  • 46 sq m
  • Mountain view
  • Sleeps 5
  • 2 Queen Beds and 1 Twin Sofa Bed

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About the neighborhood

Map
200 Meters NW of the dam of Arenal Lake, Fortuna de San Carlos, La Fortuna, Alajuela, 21007

What's nearby

  • Arenal Volcano National Park - 14 min walk - 0.8 miles
  • Mistico Arenal Hanging Bridges Park - 6 min drive - 2.2 miles
  • Tabacon Hot Springs - 8 min drive - 4.4 miles
  • Los Lagos Hot Springs - 17 min drive - 9.6 miles
  • Baldi Hot Springs - 18 min drive - 10.2 miles

Getting around

  • Juan Santamaria Intl. Airport (SJO) - 143 min drive

Restaurants

  • ‪Virgita Ristorante - ‬15 min drive
  • ‪Ginger Sushi - ‬19 min drive
  • ‪La Saca Restaurant - ‬17 min drive
  • ‪Agua Ardiente Pool Bar - ‬7 min drive
  • ‪Restaurante Ti-Cain - ‬15 min drive

About this property

Hotel Arenal Lodge

Family-friendly hotel near Arenal Volcano National Park
At Hotel Arenal Lodge, you can look forward to free breakfast (local cuisine), a terrace, and a garden. Indulge in a facial, a body treatment, and a body scrub at the onsite spa. The on-site international cuisine restaurant, La Fortuna, offers breakfast, lunch, dinner, light fare, and garden views. Enjoy the gym, as well as activities like ecotours and hiking/biking. Free in-room WiFi is available to all guests, along with a playground and an arcade/game room.
Other perks at this hotel include:
  • An outdoor pool with sun loungers and pool umbrellas
  • Free self parking
  • A roundtrip airport shuttle (surcharge), supervised childcare (surcharge), and smoke-free premises
  • A water dispenser, a gift shop, and a computer station
  • Guest reviews give top marks for the helpful staff
Room features
All 50 rooms feature comforts such as laptop-compatible safes, as well as thoughtful touches like free WiFi and room service.
More amenities include:
  • LED light bulbs and eco-friendly cleaning products
  • Eco-friendly toiletries, showers, and hair dryers
  • 24-inch TVs with satellite channels
  • Coffee/tea makers, ceiling fans, and daily housekeeping

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free offsite parking
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free self parking on site

Food and drink

  • Free local cuisine breakfast available daily 6:30 AM to 10:00 AM
  • A bar/lounge
  • A restaurant

Restaurants on site

  • La Fortuna

Things to do

  • 2 hot tubs
  • Arcade/game room
  • Billiards/pool table
  • Ecotours
  • Full-service spa
  • Gym
  • Hiking/biking trails
  • Outdoor pool
  • Playground
  • Steam room

Family friendly

  • Arcade/game room
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Supervised activities for children (surcharge)

Conveniences

  • Gift shop/newsstand
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • Computer station

Outdoors

  • Garden
  • In a national park
  • In the mountains
  • On a lake
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Body scrubs
  • Facials
  • Massage
  • Spa treatment rooms

Accessibility

  • No elevator

More

  • 1 floor
  • 100% renewable energy
  • 3 buildings
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Eco-friendly cleaning products used
  • Fireplace in lobby
  • Humane treatment of captive wild animals
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • 24-inch TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Room service

More

  • Ceiling fan
  • Cleaning products are eco-friendly
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board on request
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 8:00 PM
Minimum check-in age: 18

Check-out

Check-out before 11:30 AM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
The front desk is open daily from 6 AM - 10 PM
Front desk staffed during limited hours

Access methods

Front desk (limited hours)

Pets

Pets allowed for an extra charge of USD 25 per pet, per day
Welcoming dogs and cats only
2 total (up to 44 lbs per pet)
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
3 children, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Airport shuttle fee: USD 180 per vehicle (one way)
  • Pet fee: USD 25 per pet, per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property uses eco-friendly cleaning products
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms

Property is also known as

Hotel Arenal Lodge
Hotel Hotel Arenal Lodge La Fortuna
Hotel Arenal Lodge La Fortuna
Arenal La Fortuna
La Fortuna Hotel Arenal Lodge Hotel
Hotel Hotel Arenal Lodge
Arenal
Arenal Lodge La Fortuna
Hotel Arenal Lodge Hotel
Hotel Arenal Lodge La Fortuna
Hotel Arenal Lodge Hotel La Fortuna

Frequently asked questions

Does Hotel Arenal Lodge have a pool?

Yes, this property has an outdoor pool.

Is Hotel Arenal Lodge pet-friendly?

Yes, this hotel allows cats and dogs (limit 2 total) with a maximum weight of up to 44 lbs per pet. There's a fee of USD 25 per pet, per day.

How much is parking at Hotel Arenal Lodge?

Self parking is free at this property; nearby parking is also free.

What time is check-in at Hotel Arenal Lodge?

Check-in start time: 2:00 PM; Check-in end time: 8:00 PM.

What time is check-out at Hotel Arenal Lodge?

Check-out is at 11:30 AM.

Does Hotel Arenal Lodge provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of USD 180 per vehicle applies.

Where is Hotel Arenal Lodge located?

This family-friendly La Fortuna hotel is located on a lake, within a 15-minute walk of Lake Arenal and Arenal Volcano National Park. Wellness Park Costa Rica and Mistico Arenal Hanging Bridges Park are also within 2 mi (3 km).

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Hotel Arenal Lodge Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 495 out of 1001 reviews
Rating 8 - Good. 309 out of 1001 reviews
Rating 6 - Okay. 127 out of 1001 reviews
Rating 4 - Poor. 42 out of 1001 reviews
Rating 2 - Terrible. 28 out of 1001 reviews

8.4/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.0/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

8/10

Staff
Stayed 4 nights in May 2025

6/10

The property needs TLC The staff is welcoming but the property needs upkeep
Stayed 3 nights in Apr 2025

10/10

Arenal Lodge was pure tranquility—secluded, peaceful, and incredibly welcoming. The staff made us feel right at home, and the stillness of the surroundings was unmatched. I had some of the best sleep of my life there. Waking up to a breathtaking view of the volcano from the pool felt surreal—there’s truly nothing like it in the area.
Stayed 2 nights in Apr 2025

10/10

Incredible view of Arenal!
Stayed 1 night in Mar 2025

10/10

Absolutely gorgeous property!
Stayed 1 night in Feb 2025

10/10

The hotel and staff were great, it was very quiet and a great view of the volcano. Little further out from town but worth it if you want a quieter stay.
Stayed 2 nights in Feb 2025

6/10

Beautiful views, if you stay in the rooms on the top of the hill. The view of Arenal is amazing. The staff were friendly and helpful when asked. Good : View, Quiet Environment, Friendly Staff, well maintained gardens Neutral : Vehicle 100% required, Some parts of the hotel clearly need a bit of updating or repair, but mostly not too serious. Bad : Food (not terrible, but not good), Price, should be closer to 100$ per night considering you really have to leave to enjoy the area or get good food, services offered at the hotel front desk are very high, including transportation and tourist activities in the area (this won't impact you if you make arrangements yourself) Overall, if you want to see the view, maybe call ahead and get a drink around sunset there, but otherwise this place is probably not your best option.
Stayed 2 nights in Apr 2025

4/10

The road to the lodge was washed out and we couldn’t get our car up the steep incline with hairpin turns. One of the men had to get our car passed that area but left us to drive the rest of the way up the dangerous road. The view was amazing, but the chalet was dated and old. Staff was amazing but limited.
Stayed 2 nights in Apr 2025

10/10

This is a gem. Spacious, comfortable rooms with a stunning view from the balcony. Lush grounds with jungle trails. Infinity pool, pool table, games. Lovely restaurant with a varied menu and gorgeous view of Arenal Lake and Volcano. A welcome change from the sterile all inclusive vibe. Authentic Costa Rican experience.
Stayed 2 nights in Mar 2025

8/10

Incredible gardens and when the skies clear, the most beautiful view of Arenal!
Stayed 2 nights in Jan 2025

8/10

Beautiful quaint hotel. "Old world, colonial" feel. Nestled in the mountains, stunning volcano view. Challenging access road for late arrival
Stayed 2 nights in Feb 2025

8/10

It is an older era quaint property and if you can accept that you will enjoy! Our family played at the pool table one night and had so much fun! It has beautiful private grounds, helpful staff and had a gorgeous view of the volcano from our room. Definitely need a 4x4 car to traverse the steep windy driveway in (there are signs that say “halfway there, trust” lol) but worth it as so private but so close to Fortuna!
Stayed 5 nights in Feb 2025

10/10

I would recommend this property to everyone! This was a great experience. We will be back
Stayed 3 nights in Feb 2025

10/10

The property was amazing! It’s in a quiet and beautiful location with stunning views of Arenal Volcano and the rainforest. It really felt like a peaceful escape into nature.
Stayed 4 nights in Dec 2024

4/10

The hotel needs a complete renovation Its not even close to 1 star
Stayed 2 nights in Mar 2025

8/10

Unique vibe in this place! The bar, the restaurant and 7 rooms including our are in a 1881 building with beautiful wood all around and a very special feel! They built a big roof over this and other building so the lobby feel like you're inside and outside at the same time! Pool and jacuzzi were nice and they have trails around to enjoy the nature and the view. It's too bad we can't see the volcano often because of the clouds. You should definitely try to be there when you can see it. Awesome view!! Service was great and we enjoyed the food at their restaurant a lot!
Stayed 2 nights in Mar 2025

10/10

The property was nice. I liked the hot tubs and pool for the kids. The restaurant was convenient and loved the included breakfast. The staff would leave fruit scraps out for the birds in the morning and it was lovely to watch the birds at breakfast.
Stayed 2 nights in Dec 2024

10/10

Super cool hotel. The entry drive is pretty crazy at first and it takes a while to get to the hotel up the mountain, but once you are up there - WOW! Nice place with a nostalgic feel. Really enjoyed visiting with my family and will be back again! Thank you
Stayed 3 nights in Dec 2024

10/10

Quite and serene place in the middle of the rain forest. Spotted a family of white nose coaties. Large family suite was great.
Stayed 3 nights in Jan 2025

8/10

Beautiful area. Views are amazing. Walking from our room to the lodge in the dark was difficult. Could use some small lights to light the path.
Stayed 2 nights in Jan 2025

10/10

-
Stayed 1 night in Feb 2025

6/10

The drive up to the hotel is very long, windy, and not in the best condition. Friendly staff and rooms have amazing view of the volcano. Complimentary breakfast and free WiFi.
Stayed 1 night in Nov 2024

10/10

Amazing stay, outstanding breakfasts!
Stayed 3 nights in Feb 2024

10/10

Beautiful property and very nice staff.
Stayed 5 nights in May 2024

6/10

It was very quiet and beautiful, and the staff were kind and helpful. The room was a good size and it was nice having a seating area at the front patio. However, the room was dark and there was no fan in the bathroom, so our room felt damp alot of the time.
Stayed 2 nights in Dec 2024