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Arenal Xilopalo

Property class: 2.5

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Pool - Arenal Xilopalo (La Fortuna)
The entrance to a hotel named 'Xilopalo' with a covered walkway leading to the entrance, surrounded by landscaped gardens and tropical plants. - Arenal Xilopalo (La Fortuna)
An outdoor patio with wooden furniture, string lights, and star decorations. - Arenal Xilopalo (La Fortuna)
A room with wooden paneling, a bed with a patterned blanket, a television, and a wooden table. - Arenal Xilopalo (La Fortuna)
A rustic kitchen with wooden cabinets, a built-in refrigerator, a wooden bar counter, and a television mounted on a wooden stand. - Arenal Xilopalo (La Fortuna)
A rooftop terrace, a garden, and a hair salon are just a few of the amenities provided at Arenal Xilopalo. Adventurous travelers may like the horseback riding and cycling at this hotel. Guests can connect to free in-room WiFi.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Parking included
  • Free WiFi
  • Air conditioning
  • Business services
  • Housekeeping

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Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Standard Room

A room with two beds, a desk, a TV, and a wardrobe.

Standard Room

9.6 out of 10
Exceptional
(9 reviews)
  • 30 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room

A room with two beds, wooden walls, a desk, and a chair.

Superior Room

9.0 out of 10
Wonderful
(4 reviews)
  • 30 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Family Apartment, 2 Bedrooms

A room with four single beds, each with a teal bedspread and pillows.

Family Apartment, 2 Bedrooms

  • Mountain view
  • 50 sq m
  • Sleeps 7
  • 5 Twin Beds and 1 Double Bed

About the neighborhood

Located in La Fortuna, Arenal Xilopalo is in the city center and in the mountains. Baldi Hot Springs and Los Lagos Hot Springs are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore La Fortuna Waterfall and Arenal Volcano National Park. Arenal Adventure World and Kalambu Hot Springs are also worth visiting. Be sure not to miss outdoor adventures like mountain biking, ziplining, and ecotours, or hop on a moped rental nearby and take a self-guided tour around the aera. Visit our La Fortuna travel guide
Map
Calle 478, La Fortuna, Alajuela, 21007

What's nearby

  • A church with a bell tower, surrounded by a garden with red and orange flowers, palm trees, and a mountain in the background.
    La Fortuna Park
    9 min walk - 0.5 miles
  • A waterfall in a lush green forest with clear water at the base.
    La Fortuna Waterfall
    15 min drive - 3.7 miles
  • A waterfall in a lush green forest with a person sitting at the base.
    Tabacon Hot Springs
    16 min drive - 8.9 miles
  • Baldi Hot Springs
    6 min drive - 3.3 miles
  • Los Lagos Hot Springs
    7 min drive - 4.0 miles

Getting around

  • Juan Santamaria Intl. Airport (SJO)
    160 min drive

Restaurants

  • Restaurante Fortuneño
    4 min walk
  • Lava Lounge Bar & Grill
    5 min walk
  • Chocolate Fusión
    6 min walk
  • Tayakiry Cafe
    6 min walk
  • La Fonda 506
    4 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge) from 8:00 AM to 3:00 PM on request
  • Free self parking on site

Things to do

  • Bicycle rentals
  • Horseback riding/rentals

Family friendly

  • In-room refrigerator

Conveniences

  • Hair salon
  • Limited-hour front desk
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Computer station

Outdoors

  • Garden
  • In the mountains
  • Rooftop terrace

Spa

  • In-room massages

Accessibility

  • No elevator

More

  • Reception hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The front desk is open daily from 7 AM - 10 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Important information

Optional extras

  • Airport shuttle fee: USD 50 per person (one-way)
  • Airport shuttle fee per child: USD 35 (one-way), (up to 6 years old)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds
This property accepts cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators

Frequently asked questions

Is Arenal Xilopalo pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

Self parking is free at this property.

What time is check-in at Arenal Xilopalo?

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM. Late check-in is available during limited hours.

What time is check-out at Arenal Xilopalo?

Check-out is at noon.

Does Arenal Xilopalo provide a shuttle to the airport?

Yes, there's an airport shuttle that runs 8:00 AM–3:00 PM on request. A fee of USD 50 per person applies.

Where is Arenal Xilopalo located?

Located in the heart of La Fortuna, this hotel is within 2 mi (3 km) of La Fortuna Park, El Salto Fortuna River, and Arenal Adventure World. Costa Rica Chocolate Tour and Ecoglide Arenal Park are also within 3 mi (5 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Arenal Xilopalo Reviews

9.2

Wonderful

9.2

Cleanliness

9.2

Location

9.8

Staff & service

8.4

Property conditions & facilities
Rating 10 - Excellent. 105 out of 149 reviews
Rating 8 - Good. 29 out of 149 reviews
Rating 6 - Okay. 11 out of 149 reviews
Rating 4 - Poor. 4 out of 149 reviews
Rating 2 - Terrible. 0 out of 149 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very cool property, lots to do and friendly staff
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, friendly staff, wildlife around, beautiful pool.
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Great staff, Jose at reception is the best. Excellent birdwatching from the breakfast area.
Stayed 1 night in Jan 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay to visit Arenal volcano. A bit away from the noice and the traffic of la Fortuna which is good.
Stayed 1 night in Apr 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Great option for hotel in la fortuna, especially for the price. Rooms are dated, but nice property and staff. Ee really enjoyed our stay, breakfast was also really good.
Stayed 3 nights in Dec 2024
Verified review

6/10 Okay

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Convenient location. Great breakfast
Stayed 1 night in Dec 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Towels changed every day. Staff very knowledgeable about area and tours. Quiet part of town. Close to everything. Liked the check in process-being shown amenities and then the room.
Stayed 3 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Ok breakfast and it was only $9. Clean room. Needs updating for sure. Pool was ok. Just run down but can’t beat the price!!
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service
It's right in the middle of the town. The hotel is basic and clean
Stayed 3 nights in Apr 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location,walking distance to bar/restaurants

We were surprised to an upgraded massive room so that was great! Staff was friendly and helpful.
Stayed 2 nights in Mar 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The suite we had was perfect for our family of 6. It was spacious, with plenty of sleeping space, hot water, air conditioning, quiet atmosphere yet still close to anything we needed in La Fortuna. We saw toucans! The kids played billiards and enjoyed exploring the property.
Stayed 2 nights in Jun 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
You definitely get the Costa Rica experience staying at this hotel. Great price, within walking distance of the town/ restaurants. Clean pool, rooms and plenty of wildlife within the facility. There are plenty hummingbirds around the bushes by the parking lot.
Stayed 2 nights in Sep 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved Xilopalo! It was authentic to the area and felt like a private resort but was close and walkable to town. We enjoyed the pool. The highlight was that breakfast was delicious and had an excellent view of the Arenal volcano. Our suite was spacious. Staff was helpful.
Stayed 3 nights in May 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I think the best asset of this hotel is the staff. They are friendly, approachable and with great communication skills. I also like the location because the hotel is beside a forest and lots of animals and birds visit it.
Stayed 1 night in Dec 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There is bird watching every morning at the breakfast area which is amazing. We saw variety of birds. The hotel room is very basic, the shower was not great.
Stayed 3 nights in Feb 2025
Verified review

8/10 Good

Liked: Staff & service
Room was large and comfortable. Food was excellent, bird watching was very interesting. Other services including a cold pool and a pool table were available but we haven't used it. A nice place to stay. Tours at reasonable prices are also available.
Stayed 2 nights in Jan 2024
Verified review

6/10 Okay

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Good service, friendly staff, good area, a bit noisy from the other rooms and the front office, a litte ugly smell in the room and the water pressure at the shower is a shame
Stayed 2 nights in Nov 2023
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My favorite feature was the attached restaurant that overlooked a field. They had trees right nearby with fruit hung up so that all sorts of birds came up close. Good areas to sit and read by the pool. Easy 5-min walk or less into town for shopping, groceries, pharmacy, or more food. Bathrooms were average, but rooms are spacious, with AC and a desk.
Stayed 3 nights in Jan 2025
Verified review

6/10 Okay

Liked: Staff & service

Ok room

Hard to find good places in La Fortuna during busy season. Everything is either booked or overpriced. The price here was good but the room was old and shower water was not hot. Location was good
Stayed 1 night in Dec 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved this place . This is not a fancy resort nor is it trying to be. This hotel was affordable and perfect for my family of four: spacious rooms, Good breakfast , lots of birds outside our rooms. Nice and helpful staff walking distance to town . We had a car so we did not take advantage of the many tours they were able to provide . I do regret not doing the sloth tour with Armando but we didn’t have enough time in La Fortuna.
Stayed 2 nights in Jul 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service
Arenal Xilopalo was well situated in area providing quiet evenings and beautiful breakfast views of the bird’s local to the area. Rooms were spacious but outdated. If looking for luxury this is not the place. It is affordable, roomy, and meets needs for a group traveling. Loved the rates to book excursions through hotel also. Did many things and staff were amazing. Night tour by guide on property was worth the pictures we will have for a lifetime. Much gratitude for this place.
Stayed 4 nights in Dec 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, room comfort

If you love nature, you'll love this hotel

We loved our stay at this hotel. It had everything we needed as well as being great value for money. The staff were polite and friendly and showed us around the facilities on arrival. It's not 5* accommodation but it more than makes up for it with the wildlife and views. Our room was spacious with 2 double beds, kitchenette and fridge. You can pay for breakfast with a decent choice each morning. Slightly out of the main La Fortuna area, but only a short stroll to restaurants. The main attraction for us was the location and wildlife. Mount Arenal is the backdrop where you can view it over breakfast, alongside all the wildlife that visit. We saw toucans, hummingbirds, red squirrels and woodpeckers and countless other exotic birds I can't name. There is a relax/pool area too. We booked a number of tours through the hotel and they were cheaper than booking through the providers website. I would highly recommend doing Armandos sloth tour, and he was also on hand just after sunset to take you through the gardens and point out the frogs and lizards which we'd never have found. All in all we loved our here.
Stayed 3 nights in Feb 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a wonderful stay here, the staff were lovely and really helpful. The room was basic but had everything I needed, and I didn't spend much time in it anyway! Housekeeping cleaned the room daily. Lovely little restaurant upstairs serving a choice of breakfast, you can sit and watch the birds from the seating area. They put bananas up in the trees and you can see toucans, plus a variety of other birds eating them. A big shout out to Armando, who made my stay here, he's so knowledgeable and spends ages ensuring you get great photographs when you go on tours with him. I was so lucky and saw a sloth come to the ground right in front of me; I came to Costa Rica to see sloths and I still can't believe how many I saw! He would also knock on my hotel if he saw any cool wildlife (because he knew how much I loved it!), so I could go and get photos. The hotel is easily walkable to restaurants and shops and if you're feeling up to it, you can walk to La Fortuna Waterfall (I did this, be warned it's very steep! But worth it!) Thank you for a great start to my holiday in Costa Rica. Pura vida :)
Stayed 5 nights in Dec 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were so helpful and it was easy to book excursions through the hotel. Good, central location. Bring cash - dollars or colones - for booking excursions. Recommend sloth tour with Armando if you have kids, and any of the excursions with Hotel Los Lagos as they end in hot springs and natural cool pools with water slides and a wet bar.
Stayed 3 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is great and the staff are super friendly and helpful
Stayed 1 night in Jun 2026