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The Charmant Hotel

4.0 star property
Travelers soak in city views from the rooftop terrace while having access to a state-of-the-art gym that keeps fitness routines on track

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Photo gallery for The Charmant Hotel

Exterior - The Charmant Hotel (La Crosse)
Premium bedding, pillowtop beds, in-room safe, individually decorated - The Charmant Hotel (La Crosse)
Lobby - The Charmant Hotel (La Crosse)
Fireplace - The Charmant Hotel (La Crosse)
Premium bedding, pillowtop beds, in-room safe, individually decorated - The Charmant Hotel (La Crosse)
The Charmant Hotel offers upscale comfort in Historic Downtown La Crosse with a rooftop terrace featuring two bars. Guests enjoy in-room WiFi, a 24-hour gym, and an on-site cafe to start their mornings right.

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Gym

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Room, 1 King Bed

Premium bedding, pillowtop beds, in-room safe, individually decorated

Room, 1 King Bed

9.0 out of 10
Wonderful
(12 reviews)
  • 27 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Classic Room, 2 Queen Beds, Mobility Accessible (Salle)

Premium bedding, pillowtop beds, in-room safe, individually decorated

Classic Room, 2 Queen Beds, Mobility Accessible (Salle)

8.0 out of 10
Very good
(3 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Classic Room, 2 Queen Beds (Salle)

Premium bedding, pillowtop beds, in-room safe, individually decorated

Classic Room, 2 Queen Beds (Salle)

9.4 out of 10
Exceptional
(16 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Classic Room, 1 King Bed, Mobility Accessible (Salle)

Premium bedding, pillowtop beds, in-room safe, individually decorated

Classic Room, 1 King Bed, Mobility Accessible (Salle)

9.2 out of 10
Wonderful
(7 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Classic Room, 1 King Bed (Salle)

Premium bedding, pillowtop beds, in-room safe, individually decorated

Classic Room, 1 King Bed (Salle)

9.6 out of 10
Exceptional
(50 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

About the neighborhood

Located in Historic Downtown La Crosse, a neighborhood in La Crosse, The Charmant Hotel is near the airport and on the riverwalk. Mississippi River and Great River Bluffs State Park reflect the area's natural beauty and area attractions include Oktoberfest Grounds and Weber Center for the Performing Arts. The Pump House Regional Arts Center and Children's Museum of La Crosse are also worth visiting. Enjoy the area's slopes with cross-country skiing and downhill skiing, and don't miss out on the snowshoeing and ice skating. Visit our La Crosse travel guide
Map
101 State St., La Crosse, WI, 54601

What's nearby

  • Riverside Park
    Riverside Park
    1 min walk - 0.1 miles
  • Oktoberfest Grounds
    Oktoberfest Grounds
    8 min walk - 0.5 miles
  • La Crosse Center
    5 min walk - 0.3 miles
  • Hixon House
    8 min walk - 0.5 miles
  • University of Wisconsin-La Crosse
    18 min walk - 1.0 mile

Getting around

  • La Crosse Station
    3 min drive
  • La Crosse, WI (LSE-La Crosse Municipal)
    12 min drive

Restaurants

  • Bennett O'Riley's Pub
    5 min walk
  • The Helm
    4 min walk
  • Buzzard Billy's
    5 min walk
  • The Crow
    4 min walk
  • Who's On Third
    3 min walk

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Radisson Hotel La Crosse
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  • Hot tub
  • Free airport shuttle
  • Pet friendly
8.8 out of 10, Excellent, 1,077 reviews
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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free offsite parking
  • Street parking available
  • Limo/town car service
  • Wheelchair-accessible van parking available
  • Onsite parking options include a garage

Food and drink

  • Full breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 6:30 AM to 1:00 PM on weekends; USD 7 to 45 per person
  • 2 bars/lounges
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 2 meeting rooms
  • 24-hour business center
  • Computer station

Outdoors

  • In a regional park
  • On the riverwalk
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Elevator (48 inch wide door)
  • Front entrance ramp
  • Handrails in stairways (36 inches high)
  • Magnifying mirror
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (39 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 1 building
  • 5 floors
  • Banquet hall
  • Built in 1898
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium cable channels

Food and drink

  • Free bottled water
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Individual decor
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities or services will be unavailable from May 26 2026 to July 1 2026 (dates subject to change):
  • One of the dining venues
The property will be renovating from May 26 2026 to July 1 2026 (completion date subject to change). The following areas are affected:
  • One of the dining venues
Renovation work will only be conducted during business hours. Every effort will be made to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75.00 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Resort fee: USD 23.00 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Health club access
  • Parking

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately USD 7.00 to 45.00 per person
  • Pet fee: USD 75.00 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and window guards

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Frequently asked questions

Is The Charmant Hotel pet-friendly?

Yes, dogs are allowed at this property. There's a fee of USD 75.00 per accommodation, per stay. Service animals are exempt from fees.

How much is parking?

There is free parking nearby.

What time is check-in at The Charmant Hotel?

Check-in start time: 3 PM; Check-in end time: anytime.

What time is check-out at The Charmant Hotel?

Check-out is at 11:00 AM.

Where is The Charmant Hotel located?

Located in Historic Downtown La Crosse, this hotel is steps from Riverside Park and Mississippi River. Mississippi Explorer Cruise Dock and La Crosse Center are also within 5 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

The Charmant Hotel Reviews

9.8

Exceptional

10

Cleanliness

10

Location

9.8

Staff & service

9.8

Property conditions & facilities
Rating 10 - Excellent. 870 out of 1001 reviews
Rating 8 - Good. 90 out of 1001 reviews
Rating 6 - Okay. 22 out of 1001 reviews
Rating 4 - Poor. 10 out of 1001 reviews
Rating 2 - Terrible. 9 out of 1001 reviews

Reviews

Verified

10/10 Excellent

Sonja

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything about this property was top notch. From the hotel room to the restaurant and bar. And fabulous location!
Stayed 1 night in May 2026
Verified

10/10 Excellent

zelda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great restaurant
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Sheila

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful pet friendly hotel with great staff, beautiful rooms and very comfortable beds, great location near the river/park
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property and great customer service!
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Dr. Ahmed

Liked: Cleanliness
Clean, spacious, and well located. A
Stayed 2 nights in May 2026
Verified

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel. Close to nice restaurants and river.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms are unique and quite nice. Would definitely stay again.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Diane

Liked: Cleanliness, amenities, property conditions & facilities
Awesome room, exceptional staff. Wonderful location.
Complimentary truffles!
Stayed 1 night in Feb 2026
Verified

8/10 Good

Thomas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room and staff were fabulous!!! When I stayed both the downstairs bar(renovating) and the rooftop bar (private party) were closed. :(
Stayed 1 night in Jun 2026
Verified

10/10 Excellent

Suzanne

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful little hotel with a great bar and restaurant in the perfect location. Everyone was so friendly.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Deann

Liked: Cleanliness, amenities, property conditions & facilities
Very friendly staff. Nice location. Comfortable accommodations.
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Dannie

Liked: Cleanliness, amenities, property conditions & facilities
The hotel is clean beautiful and comfortable. The staff are so friendly and accommodating. We will definitely be staying there again.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Carolynne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Chic hotel. Comfortable bed. Free fancy chocolate upon arrival. Convenient valet parking. Tokens for $10 off an item and free coffee/tea from cafe. Super nice staff.
Stayed 1 night in Apr 2026
Verified

8/10 Good

Andrew

Liked: Cleanliness, amenities, property conditions & facilities
The staff, room and restaurant were excellent. The bed was great but the bedding was sub par for a four star hotel.
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Christine

Liked: Cleanliness, amenities, property conditions & facilities
Great staff, wonderful room
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Scott

Liked: Cleanliness, amenities, property conditions & facilities
I love this hotel! The staff was friendly and courteous.
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Marcia

Every detail was thought of at this hotel. It is beautiful! Every staff member was so friendly and welcoming!
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

elan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hubs and I stayed here for a quick work trip that we turned into a weekend exploring La Crosse. Our stay was fantastic! Check-in/out process was a breeze. Entire staff superb from valet to front desk to waitstaff to bartenders to housekeeping: thoughtful, personable, and friendly. The welcome chocolates and tokens were such a fun surprise. The bar, restaurant, and coffee shop were all hits with delicious food and clever cocktails. Comfy bed, clean and aesthetically pleasing room, great shower! Kyler at the restaurant is THE BEST. Would absolutely stay here again.
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is wonderful. The rooms are very unique. They have hardwood floors and excellent beds. The bar is great. The restaurant is very nice . Breakfast is a bit overpriced. The setting on the Mississippi River is beautiful. It is expensive but worth it.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Cheryl

Liked: Cleanliness, property conditions & facilities
Friendly, helpful staff. Fun amenities.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Kortney

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel! Nice cozy quiet stay with top of the line services. Will be going back again for sure.
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Esther

Liked: Cleanliness, amenities, property conditions & facilities
The Charmant is a beautiful hotel. Our room (2 queens) was spacious and clean. The complimentary valet parking was very helpful and parking attendants were so nice and attentive. Restaurant was great, coffee at the caffe in the AM was great. A+
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very welcoming and conveniently located for many activities.
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Leesa

Liked: Cleanliness, amenities, property conditions & facilities
Staff was excellent and friendly. Room was available for early check in and very charming.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice parking,friendly staff
Stayed 1 night in Sep 2025