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Hotel Carlina

Property class: 3
A mountain retreat where skiers find comfort after a day on the slopes, with spa treatments to soothe tired muscles and hearty dinners to refuel

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Photo gallery for Hotel Carlina

A breakfast table with a mountain view, including snow-covered houses and a forested area. - Hotel Carlina (La Clusaz)
A buffet with various food items and a wooden interior. - Hotel Carlina (La Clusaz)
A lobby with leather seating, a reception desk, stone pillar, and wooden furniture. - Hotel Carlina (La Clusaz)
A wooden room with a bed, a bedside table with a lamp, a tray with breakfast items, and a framed picture on the wall. - Hotel Carlina (La Clusaz)
A pool area with lounge chairs and a view of a snowy landscape. - Hotel Carlina (La Clusaz)
Hotel Carlina welcomes guests near Aravis Aquatic Park with a daily hearty breakfast buffet. Unwind on the terrace, stroll through the garden, or book spa treatments. The restaurant (hiver) serves dinner, and the indoor pool and library are perfect for relaxing after skiing.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Spa
  • Parking included
  • Free WiFi
  • Restaurant

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Double or Twin Room, Balcony, Mountain View

A wooden cabin room with a bed, a chair, a table, and a view of snow-covered mountains.

Double or Twin Room, Balcony, Mountain View

9.4 out of 10
Exceptional
(3 reviews)
  • Mountain view
  • 15 sq m
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds
  • Free WiFi

View all photos for Small Double Room - North Orientation - Limited View - 1 person

A wooden room with a bed, two bedside lamps, a framed picture, and a window with red curtains.

Small Double Room - North Orientation - Limited View - 1 person

  • 12 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Double Room, Balcony, Mountain View - Extra Bed

A wooden room with a bed, a framed picture, and wooden cabinets.

Double Room, Balcony, Mountain View - Extra Bed

  • Mountain view
  • 17 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed OR 3 Twin Beds
  • Free WiFi

About the neighborhood

Located in La Clusaz, Hotel Carlina is in the city center and in the mountains. La Clusaz Ski Resort and Aravis Aquatic Park are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Col des Aravis and Lake Annecy. Cret du Merle Ski Lift and Le Hameau des Alpes are two other places to visit that come recommended. Take in the nearby slopes with cross-country skiing and downhill skiing, or check out other outdoor activities such as snowmobiling and sledding. Visit our La Clusaz travel guide
Map
138, Chemin des Eboulis, La Clusaz, Haute-Savoie, 74220

What's nearby

  • A mountainous landscape with a village nestled in the valley.
    La Clusaz Ski Resort
    1 min walk - 0.0 miles
  • Aravis Aquatic Park
    3 min walk - 0.2 miles
  • Cret du Merle Ski Lift
    5 min walk - 0.3 miles
  • La Patinoire Ski Lift
    8 min walk - 0.5 miles
  • Beauregard Ski Lift
    8 min walk - 0.5 miles

Getting around

  • Pringy Station
    31 min drive
  • Geneva International Airport (GVA)
    80 min drive

Restaurants

  • Altitude 1647
  • La Ferme
    10 min walk
  • Le Grizzly
  • Lucia
    3 min drive
  • Chez papaz
    11 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Limited onsite self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7:30 AM to 10:00 AM
  • A bar/lounge
  • A restaurant

Things to do

  • Billiards/pool table
  • Full-service spa
  • Health club
  • Indoor pool
  • Library
  • Ski storage

Family friendly

  • Indoor pool

Conveniences

  • Free newspapers in lobby
  • Limited-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Conference space
  • Meeting rooms

Outdoors

  • Garden
  • In the mountains
  • Pool loungers
  • Terrace

Full-service spa

  • 2 treatment rooms
  • Body scrubs
  • Body wraps
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hot tub
  • Manicures/pedicures
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 4 floors
  • Built in 1968
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Slippers
  • Towels provided

Entertainment

  • 66-cm flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Desk
  • Heating
  • Phone

Policies

Check-in

Check-in start time: 5 PM; Check-in end time: 10 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

The front desk is open daily from 7:30 AM - 10 PM
Front desk staffed during limited hours
If you are planning to arrive after 10 PM please contact the property in advance using the information on the booking confirmation
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities will be closed during the summer:
  • Dining venue(s)

Access methods

Front desk (limited hours)

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 1.70 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Pool access available from 10 AM to 8 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Property class

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Frequently asked questions

Does Hotel Carlina have a pool?

Yes, this property has an indoor pool. Pool access is from 10 AM–8 PM.

Is Hotel Carlina pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

Self parking is free at this property.

What time is check-in at Hotel Carlina?

Check-in start time: 5 PM; Check-in end time: 10 PM. Late check-in is available during limited hours.

What time is check-out at Hotel Carlina?

Check-out is at noon.

Where is Hotel Carlina located?

Located near the slopes, this La Clusaz hotel is in the mountains, within a 5-minute walk of La Clusaz Ski Resort and Aravis Aquatic Park, and close to winter sports such as cross-country skiing and skiing lessons. Cret du Merle Ski Lift and Le Hameau des Alpes are also within 1 mi (2 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Hotel Carlina Reviews

8.6

Excellent

9.0

Cleanliness

8.2

Location

8.6

Staff & service

8.4

Property conditions & facilities
Rating 10 - Excellent. 49 out of 111 reviews
Rating 8 - Good. 50 out of 111 reviews
Rating 6 - Okay. 6 out of 111 reviews
Rating 4 - Poor. 5 out of 111 reviews
Rating 2 - Terrible. 1 out of 111 reviews

Reviews

Verified review

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay, had everything we needed, good location, links to a ski shop, easy to store skis near lifts. Comfy beds.
Stayed 5 nights in Jan 2024
Verified review

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A clean smart hotel with friendly staff 100 metres from the ski bus stop
Stayed 3 nights in Jan 2024
Verified review

10/10 Excellent

Luc

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice view, great environment
Stayed 3 nights in Jul 2023
Verified review

8/10 Good

Kate

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very friendly staff who spoke good English. Short walk to village restaurants. Good indoor swimming pool and plenty parking
Stayed 2 nights in Jun 2025
Verified review

10/10 Excellent

Warren

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
3-star doesnt do it justice. A good 4-star. Clean, comfortable, well located, great staff, good facilities
Stayed 1 night in Feb 2023
Verified review

6/10 Okay

Ebru

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was good but it was over priced ! We couldn't park and pool had a window to the parking lot ... a bit loud and so busy ...
Stayed 1 night in Dec 2024
Verified review

10/10 Excellent

DENIS

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Très beau buffet pour le petit déjeuner. Porduits fraiss et de qualité. Bonne variété de l'offre.
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

vanessa

Liked: Cleanliness, amenities, property conditions & facilities
La chambre était très agréable, très propre et vue magnifique sur les montagnes … Le personnel très agréable … en particulier au restaurant .
Stayed 3 nights in Jan 2026
Verified review

10/10 Excellent

Haakan Peter

Liked: Cleanliness, staff & service, amenities
Bra rum, bra läge, bra personal, bra utsikt
Stayed 2 nights in Jan 2026
Verified review

10/10 Excellent

Natascha

Liked: Cleanliness, amenities, property conditions & facilities
Es war super, das frühstück erste Sahne Pool top
Stayed 1 night in Jun 2025
Verified review

10/10 Excellent

François

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Séjour rapide

Séjour rapide mais très bien. Établissement impeccable, service irréprochable et professionnel. Piscine très agréable et service restauration de qualité.
Stayed 1 night in Apr 2025
Verified review

8/10 Good

Jackie

Liked: Cleanliness, staff & service, room comfort
Convenable, personnel souriant et disponible... Le prix des chambres beaucoup trop élevé .ce n'est pas justifié
Stayed 2 nights in Mar 2025
Verified review

8/10 Good

STEPHANE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Une bonne nuit

Chambre confortable, assez grande avec balcon et jolie vue sur les montagnes La literie est bonne. Le petit-déjeuner copieux. Piscine petite avec un peu de monde, difficile de nager. Sinon RAS
Stayed 1 night in Aug 2024
Verified review

10/10 Excellent

Jean yves

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bonne adresse pas loin du centre

Tres bien, la chambre est suffisante quoique legerement petite autour du lit, l'ascenseur meriterait d'être rénové pour cause de fonctionnement bruyant, heureusement il est coupé la nuit. Les casiers à ski manquent de lumière ! Nous avons grandement apprécié le buffet du petit déjeuner excellent et variés, avec de bons produits ! Notre repas du soir etait tres bon, en particulier la fondue
Stayed 2 nights in Jan 2024
Verified review

6/10 Okay

VIGOUROUX

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Vraiment déçus

Etions-nous en montagne dans un hôtel 3 étoiles entre Noel et le jour de l'an ???? Aucune décoration à l'extérieur, un malheureux salon de jardin à l'entrée avec des coussins complètement déchirés, à l 'intérieur un chétif sapin artificiel agrémenté de quelques boules défraichies et qui faisait peine à voir ...3 pauvres suspensions accrochées au comptoir de la réception : comme c'est triste et ca ne fait pas rêver ! Pas de musique au bar ni pendant le réveillon, une volonté manifeste de ne créer aucune ambiance accueillante, rien de joyeux encore plus pour cette période !!!! Si vous n'aimez pas les ambiances chaleureuses c'est un lieu qui vous satisfera à merveille par l' accueil professionnel et froid qui vous est fourni par un personnel au demeurant compétent mais qui semble malheureusement suivre des consignes qui ne sont pas dignes de ce qui peut être attendu à ce niveau avec les prix qui y sont pratiqués. Une salle de bain miniature et mieux vaut ne peut être trop enveloppé ni trop grand si vous voulez vous installer confortablement sur les toilettes.
Stayed 3 nights in Dec 2023
Verified review

8/10 Good

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

bon hôtel mais attention aux chambres communicante

les + : le petit déjeuner, la piscine, le service, la literie, pe parking les - : l'accès au SPA payant, j'avais un chambre communicante avec un isolement phonique très faible. Avec la télé quasi tout le temps allumé dans l'autre chambre.
Stayed 3 nights in Sep 2023
Verified review

8/10 Good

Christian

Liked: Cleanliness, staff & service, property conditions & facilities
Frühstück war sehr gut.
Stayed 7 nights in Aug 2023
Verified review

10/10 Excellent

ANNE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sejour tres agréable dans un bel hotel mais une chambre un peu exiguë.. personnel tres à l ecoute. Soins parfaits avec une masseuse tres gentille et tres professionnelle. Manque des places de parking et notre voiture a ete abîmée durant la nuit. Dommage pour conclure le week-end.
Stayed 1 night in Jul 2022
Verified review

8/10 Good

Ernst

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

comfortable and friendly Atmosphere

Receptionist was friendly and competent, and she had a great sense of humour. The rooms were very nice and the beds were comfortable. The breakfast buffet was really great. We enjoyed our stay and would recommend this hotel.
Stayed 1 night in Aug 2020
Verified review

8/10 Good

Verified traveler

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness

Bon accueil et bonne situation géographique

Séjour weekend août 2020 , accueil très agréable mais la propreté dans la chambre laisse à désirer , et il faut espérer que vos voisins d'a côté et au dessus de votre chambre ne soient pas trop bruyant car chaque bruit est audible ... Et Le jacuzzi hors service ... Tarif beaucoup trop élevé pour cette chambre en conclusion .
Stayed 1 night in Aug 2020
Verified review

8/10 Good

Benjamin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bel hôtel mais espace chambre réduit

Bel hôtel, bien situé, bon petit-déjeuner. Dommage que les chambre soient si petites...
Stayed 3 nights in Mar 2020
Verified review

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel with wonderful view. Breakfast lovely.
Stayed 4 nights in Dec 2019
Verified review

8/10 Good

jonathan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

jm la clusaz

great friendly hotel very close to town and ski lifts great breakfast and service
Stayed 3 nights in Dec 2019
Verified review

10/10 Excellent

julie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Très bon hôtel, très accueillant !!!
Stayed 1 night in Jul 2019
Verified review

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Carlina Hotel is Swell!

Superb service. Outstanding breakfast. Cozy indoor pool and gym. Setting in quaint mountain ski town.
Stayed 1 night in Jul 2019