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Hôtel AKENA TROYES - La Chapelle-Saint-Luc

3.0 star property
Hotel in La Chapelle-Saint-Luc with a 24-hour front desk and a bar

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Photo gallery for Hôtel AKENA TROYES - La Chapelle-Saint-Luc

Interior
1 bedroom, soundproofing, free cribs/infant beds, free WiFi
Lounge
Lobby sitting area
Bar (on property)

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Room service
  • 24/7 front desk
  • Air conditioning
  • Parking included
  • Housekeeping

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Family Room

1 bedroom, soundproofing, free cribs/infant beds, free WiFi

Family Room

Highlights

Soundproofed
Air conditioning
Heating
Free cribs/infant beds
TV
Separate bedroom
Private bathroom
Digital channels
  • Sleeps 4
  • 1 Queen Bed and 2 Large Twin Beds

View all photos for Double Room (PMR)

1 bedroom, soundproofing, free cribs/infant beds, free WiFi

Double Room (PMR)

Highlights

Soundproofed
Air conditioning
Heating
Free cribs/infant beds
TV
Separate bedroom
Private bathroom
Digital channels
  • Sleeps 3
  • 1 Queen Bed

View all photos for Standard Double Room

1 bedroom, soundproofing, free cribs/infant beds, free WiFi

Standard Double Room

Highlights

Soundproofed
Air conditioning
Heating
Free cribs/infant beds
TV
Separate bedroom
Private bathroom
Digital channels
  • Sleeps 3
  • 1 Queen Bed

View all photos for Premium Room

1 bedroom, soundproofing, free cribs/infant beds, free WiFi

Premium Room

Highlights

Soundproofed
Air conditioning
Heating
Free cribs/infant beds
TV
Separate bedroom
Private bathroom
Digital channels
  • Sleeps 3
  • 1 Double Bed

View all photos for Twin Room

Twin Room | 1 bedroom, soundproofing, free cribs/infant beds, free WiFi

Twin Room

Highlights

Soundproofed
Air conditioning
Heating
Free cribs/infant beds
TV
Separate bedroom
Private bathroom
Digital channels
  • Sleeps 3
  • 2 Large Twin Beds

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About the neighborhood

Map
Rue de l'Orme de la Croix, La Chapelle-Saint-Luc, Aube, 10600

What's nearby

  • Centre de Congrès de l’Aube - 6 min drive - 3.1 miles
  • Ruelle des Chats - 6 min drive - 2.9 miles
  • Museum of Modern Art - 7 min drive - 3.1 miles
  • McArthurGlen Troyes Outlet Mall - 7 min drive - 6.4 miles
  • Stade de l'Aube - 8 min drive - 3.8 miles

Getting around

  • Troyes Station - 11 min drive

Restaurants

  • ‪Le Sarrail - ‬4 min drive
  • ‪La Mangoune - ‬1 min walk
  • ‪KFC - ‬3 min drive
  • ‪A la Bonne Heure - ‬4 min drive
  • ‪Le Chapeau Rouge - ‬4 min drive

About this property

Hôtel AKENA TROYES - La Chapelle-Saint-Luc

Property highlights
Hôtel AKENA TROYES - La Chapelle-Saint-Luc provides amenities like a terrace and a bar. Stay connected with free in-room WiFi.
You'll also find perks like:
  • Free self parking
  • Buffet breakfast (surcharge), a vending machine, and coffee/tea in the lobby
  • Smoke-free premises, a 24-hour front desk, and an elevator
  • Guest reviews speak highly of the helpful staff
Room features
All 63 rooms have comforts such as air conditioning, in addition to perks like free WiFi and sound-insulated walls.
Other conveniences in all rooms include:
  • Guidebooks and sound-insulated walls
  • TVs with digital channels
  • Free infant beds, heating, and daily housekeeping

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free secured, uncovered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 8:30 AM for a fee: EUR 13 for adults and EUR 6.50 for children
  • A bar/lounge
  • Coffee and tea in common areas
  • Snack bar/deli

Family friendly

  • In-room crib
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Luggage storage
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Shower
  • Towels provided

Entertainment

  • TV with digital channels

Food and drink

  • Limited room service

More

  • Air conditioning
  • Heating
  • Mobile key entry
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 3:00 PM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 10 per pet, per night
Service animals are welcome, and are exempt from fees
1 total (up to 29 lbs per pet)
Pets cannot be left unattended

Children and extra beds

Children are welcome
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 1.32 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 13.00 for adults and EUR 6.50 for children
  • Pet fee: EUR 10 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds
This property accepts credit cards, debit cards, and cash

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Hotel AKENA La Chapelle Saint Luc
Hôtel AKENA TROYES - La Chapelle-Saint-Luc Hotel
Hôtel AKENA TROYES - La Chapelle-Saint-Luc La Chapelle-Saint-Luc

Frequently asked questions

Is Hôtel AKENA TROYES - La Chapelle-Saint-Luc pet-friendly?

Yes, Hôtel AKENA TROYES - La Chapelle-Saint-Luc allows pets (limit 1 total) with a maximum weight of up to 29 lbs per pet. There's a fee of EUR 10 per pet, per night. Service animals are exempt from fees.

How much is parking at Hôtel AKENA TROYES - La Chapelle-Saint-Luc?

Self parking is free at this property.

What time is check-in at Hôtel AKENA TROYES - La Chapelle-Saint-Luc?

Check-in begins at 3:00 PM. Late check-in is available during limited hours.

What time is check-out at Hôtel AKENA TROYES - La Chapelle-Saint-Luc?

Check-out is at 11:00 AM.

Where is Hôtel AKENA TROYES - La Chapelle-Saint-Luc located?

Situated in La Chapelle-Saint-Luc, this hotel is within 3 mi (5 km) of Théâtre de la Madeleine, Église Ste-Madeleine, and Espace Argence. Marché Des Halles and Ruelle des Chats are also within 3 mi (5 km).

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Hôtel AKENA TROYES - La Chapelle-Saint-Luc Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 274 out of 374 reviews
Rating 8 - Good. 80 out of 374 reviews
Rating 6 - Okay. 12 out of 374 reviews
Rating 4 - Poor. 5 out of 374 reviews
Rating 2 - Terrible. 3 out of 374 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

8.6/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10

good value
Stayed 1 night in May 2025

10/10

Good hotel easy to find Good facilities friendly staff Ideal for quick stopover Comfortable clean rooms lovely bathrooms
Stayed 1 night in Nov 2024

10/10

Super hotel
Stayed 1 night in Dec 2024

10/10

Great stopping off point for the Alps. Electric Charging for Cars available at hotel and near by (Fast Charge) Great Bakery and Resturant nearby.
Stayed 1 night in Dec 2024

10/10

Great service from all staff. Lovely comfortable beds, slept so well. Great size family rooms and with a seperate WC. Nice and quiet rooms too even though close to a busy road, could not hear traffic noise.
Stayed 1 night in Jan 2025

10/10

Clean, modern, friendly staff. Situated in business park, eating places nearby, close to road links, ideal for our one night stopover, would book again
Stayed 1 night in Sep 2024

10/10

Perfect hotel for our stopover on the way back to the Eurotunnel from the Alps. Spotlessly clean, very comfortable, great value, friendly staff and great location. EV chargers on site and a Buffalo Grill right next door for dinner! They still had their Christmas decorations up which made it cosy and welcoming.
Stayed 1 night in Jan 2025

8/10

Quick stop over on route to Val Thorens - arrived very late in to the night but service was smooth and the secured parking was a bonus. Comfortable bed, friendly staff and very hospitable- they offered us free morning pastries and tea/coffee.
Stayed 1 night in Dec 2024

10/10

Amazing. Super clean and perfect for families. Very nice with pets too. Recommend.
Stayed 1 night in Jan 2025

6/10

Good for an overnight stop, very clean, good bathroom and aircon, good value.
Stayed 1 night in Jul 2023

8/10

Great stop off hotel with good family rooms. Thank you.
Stayed 1 night in Dec 2023

10/10

Our third stay at this hotel. Always great value for money
Stayed 1 night in Feb 2024

8/10

The price is reasonable
Stayed 1 night in Oct 2024

8/10

Great hotel but staff in the evening were struggling to manage the bar.
Stayed 1 night in Jul 2023

10/10

Great as a stop over. Not much to see within walking distance
Stayed 1 night in Jun 2023

10/10

Great hotel for stopover en route to Tuscany. Stayed 2 nights as wanted to explore Troyes - beautiful. Hotel staff very friendly & welcoming. Nice bar and close to a buffalo grill, Carrefour etc. Had a problem in the room on 2nd night and it was sorted straight away (they immediately moved us to another room). Great service. Would recommend.
Stayed 2 nights in Jul 2024

10/10

Extremely friendly and service minded staff
Stayed 1 night in Jul 2023

8/10

Stop over stay. Perfectly adequate, although hotel was difficult to find. Better directions needed.
Stayed 1 night in Jun 2024

10/10

Very pleasant stay. Staff flexible and friendly. Breakfast was ok and cheap compared to other places. Freshly baked pastry on site - excellent! Room was clean, cool and fresh. Would recommend!

10/10

Super bon service
Stayed 1 night in Oct 2023

10/10

Friendly helpful staff, a convenient stopping point. Breakfast was disappointing
Stayed 1 night in Jun 2023

8/10

The check in was as previously somewhat time consuming. The Girl in the bar was a stat - very friendly and extremely service minded. In generel very good value for money
Stayed 1 night in Jul 2024

8/10

Second time staying here en-route to the Alps with Family. Great room for sharing with kids but unfortunately too hot and couldn't turn down heating.
Stayed 1 night in Mar 2024

8/10

Top and friendly Could charge our electric car Separation of the kids area from the parents bed, and of the toilets (incl sink) from the shower room really makes it perfect for families
Stayed 1 night in Jan 2024

10/10

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Stayed 1 night in Apr 2024