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Tokyu Stay Kyoto Sanjo-Karasuma

3.5 star property
After exploring Kyoto's ancient temples like Heian Shrine and Kiyomizu Temple, travelers can retreat to this peaceful hotel for a refreshing drink at the bar

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Photo gallery for Tokyu Stay Kyoto Sanjo-Karasuma

Front of property - Tokyu Stay Kyoto Sanjo-Karasuma (Kyoto)
Daily buffet breakfast (JPY 2750 per person) - Tokyu Stay Kyoto Sanjo-Karasuma (Kyoto)
Lobby lounge - Tokyu Stay Kyoto Sanjo-Karasuma (Kyoto)
Courtyard - Tokyu Stay Kyoto Sanjo-Karasuma (Kyoto)
Courtyard - Tokyu Stay Kyoto Sanjo-Karasuma (Kyoto)
Tokyu Stay Kyoto Sanjo-Karasuma, in central Kyoto, offers a quiet respite from sightseeing. The hotel features a restaurant and bar for relaxation after temple visits. Rooms include free WiFi, and the staff is praised for their attentive service.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free WiFi
  • Air conditioning
  • Laundry
  • 24/7 front desk

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Standard Double Room with Washing Machine (Single Use)

In-room safe, desk, blackout drapes, iron/ironing board

Standard Double Room with Washing Machine (Single Use)

7.8 out of 10
Good
(8 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Twin Room with Washing Machine (Single Use)

In-room safe, desk, blackout drapes, iron/ironing board

Standard Twin Room with Washing Machine (Single Use)

9.4 out of 10
Exceptional
(9 reviews)
  • 1 bedroom
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Standard Double Room with Washing Machine (For 2 People)

In-room safe, desk, blackout drapes, iron/ironing board

Standard Double Room with Washing Machine (For 2 People)

8.8 out of 10
Excellent
(14 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for Standard Twin Room with Washing Machine (For 2 People)

In-room safe, desk, blackout drapes, iron/ironing board

Standard Twin Room with Washing Machine (For 2 People)

9.2 out of 10
Wonderful
(33 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Large Twin Beds

About the neighborhood

Located in Downtown Kyoto, a neighborhood in Kyoto, Tokyu Stay Kyoto Sanjo-Karasuma is near a metro station. Notable landmarks in the area include Yasaka Shrine and Heian Shrine. Nanzen-ji Temple and Kiyomizu Temple are two other places to visit that come recommended. Guests appreciate the hotel's convenience to public transportation: Karasuma Oike Station is 3 minutes by foot and Marutamachi Station is 9 minutes. Visit our Kyoto travel guide
Map
392 Kakimotocho, Nakagyo-ku, Kyoto, Kyoto, 604-8173

What's nearby

  • Shijo Street
    Shijo Street
    7 min walk - 0.4 miles
  • Kyoto_NishikiMarket_6258971_08
    Nishiki Market
    9 min walk - 0.5 miles
  • 京都市四条河原町交差点の夜�の景観。
    Kawaramachi Street
    11 min walk - 0.6 miles
  • Ponto-cho is a Hanamachi district in Kyoto Japan. There are many geisha houses, traditional tea houses, historical architectures and riverbed style cuisine restaurants.
    Pontocho Alley
    12 min walk - 0.7 miles
  • Nijō Castle
    Nijō Castle
    14 min walk - 0.8 miles

Getting around

  • Karasuma Oike Station
    3 min walk
  • Karasuma Station
    9 min walk
  • Itami Airport (ITM)
    63 min drive

Restaurants

  • Starbucks
    2 min walk
  • マクドナルド 烏丸御池店
    2 min walk
  • 麺屋優光
    1 min walk
  • Green Bean To Bar
    5 min walk
  • 烏丸DUE
    1 min walk

About this property

Tokyu Stay Kyoto Sanjo-Karasuma

Hotel near Yasaka Shrine
Located close to Heian Shrine and Kiyomizu Temple, Tokyu Stay Kyoto Sanjo-Karasuma provides dry cleaning/laundry services and a restaurant. Guests can connect to free in-room WiFi.
Other perks include:
  • Buffet breakfast (surcharge), concierge services, and an elevator
  • A water dispenser, a vending machine, and tour/ticket assistance
  • A 24-hour front desk, luggage storage, and a front-desk safe
  • Guest reviews speak highly of the helpful staff
Room features
All 182 rooms have comforts such as air conditioning, as well as perks like free WiFi and safes. Guest reviews speak positively of the clean rooms at the property.
Extra conveniences in all rooms include:
  • Bathrooms with bidets and shower/tub combinations
  • Flat-screen TVs with digital channels
  • Electric kettles, heating, and limited housekeeping

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • No onsite parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 9:30 AM for a fee: JPY 2,750 per person
  • A restaurant

Restaurants on site

  • 京都ことこと　烏丸御池店

Family friendly

  • All-in-one washer/dryer
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (once per stay)
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Elevator (31 inch wide door)
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator

More

  • 1 building
  • 9 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • Electric kettle

More

  • Air conditioning
  • All-in-one washer/dryer
  • Desk
  • Heating
  • Iron/ironing board on request
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 3 AM
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Housekeeping service is provided weekly for stays of 7 nights or more. Additional housekeeping is available on request for a surcharge. Trash collection and towel and nightwear exchange are provided daily on request by placing a sign outside the room.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately JPY 2750 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Tokyu Stay Kyoto Ryougaemachi Dori Sanjo Karasuma Hotel
Tokyu Stay Ryougaemachi Dori Sanjo Hotel
Tokyu Stay Kyoto Ryougaemachi Dori Sanjo Karasuma
Tokyu Stay Ryougaemachi Dori Sanjo
Tokyu Stay Ryougaemachi Dori

Frequently asked questions

Is Tokyu Stay Kyoto Sanjo-Karasuma pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

This hotel doesn't offer parking.

What time is check-in at Tokyu Stay Kyoto Sanjo-Karasuma?

Check-in start time: 3 PM; Check-in end time: 3 AM.

What time is check-out at Tokyu Stay Kyoto Sanjo-Karasuma?

Check-out is at 11 AM.

Where is Tokyu Stay Kyoto Sanjo-Karasuma located?

Located in Downtown Kyoto, this hotel is within 3 mi (5 km) of Yasaka Shrine, Heian Shrine, and Nanzen-ji Temple. Kiyomizu Temple and Ninna-ji Temple are also within 6 mi (10 km). Karasuma Oike Station is only a 3-minute walk and Marutamachi Station is 9 minutes.

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Reviews

Tokyu Stay Kyoto Sanjo-Karasuma Reviews

9.2

Wonderful

9.2

Cleanliness

9.0

Location

9.2

Staff & service

9.2

Property conditions & facilities
Rating 10 - Excellent. 686 out of 1003 reviews
Rating 8 - Good. 217 out of 1003 reviews
Rating 6 - Okay. 68 out of 1003 reviews
Rating 4 - Poor. 24 out of 1003 reviews
Rating 2 - Terrible. 8 out of 1003 reviews

Reviews

Verified

10/10 Excellent

Julia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay, the property has everything you need and is very conveniently located.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Michael David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was incredible. Room was clean. Good location.
Stayed 7 nights in Apr 2026
Verified

8/10 Good

Kaili

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Excellent breakfast. Would be helpful to have multilingual instructions available for the in-room washer/dryer.
Stayed 3 nights in Apr 2026
Verified

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was great, comfy and clean. Staff were very helpful and attentive. Location was good with a relatively short walk or underground journey to many of the key sites. On site breakfast wasn’t great, i would recommend a visit to Fiveran bakery instead (just around the corner)
Stayed 7 nights in Apr 2026
Verified

10/10 Excellent

Carly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was good, close to transit, dining, and a 7/11. Great staff, good coffee & beverage options in the lobby. Room a bit small but comfortable. Would definitely stay there again. Thanks!
Stayed 5 nights in Mar 2026
Verified

10/10 Excellent

Guillermo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really nice hotel with excelent location, right behind a subway station. The staff provided enough documentation with explanation of the services including instructions for the washer (my room had a washer/dryer ) .
Stayed 5 nights in Apr 2026
Verified

10/10 Excellent

Cathleen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The washer/dryer in the room is a nice amenity for those travelers who are on 10 day trips! Wonderful. And I enjoyed the foot spa after walking 7-9 miles per day.
Stayed 3 nights in Mar 2026
Verified

8/10 Good

Julia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable stay. Location was great with an amazing bakery around the corner and a 7/11 just outside. Foot bath was amazing after all the walking. Room had everything we needed including a washing machine which was very convenient for us. Also really enjoyed the ReFa products in the bathroom. I’d definitely stay at a Tokyu hotel again. The only thing we found was that the staff were not around a lot and tea selection was limited.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The in room laundry machine worked great. A staff member even came to our room to explain how to use it. She also demonstrated how to use the TV. Breakfast was great and easy to order. Other personal favorites were the excellent coffee, water, and sake dispenser machines.
Stayed 4 nights in Mar 2026
Verified

10/10 Excellent

Trina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really enjoyed staying here! It really caters to family and large groups. We had the washer/dryer in our room and I enjoyed the convince of cleaning and drying my clothes in the room. The hotel offered suggestions on local shops and things to do in the area. The hotel is about a 15 minute walk from main shopping area, however a great location to have peace and quiet at night. There is a subway one block away from the hotel and 711 down the end of the road. My kid loved it here as well. They have an area for you to relax your feet in hot water after a day of walking. They offer coffee and wine. Very helpful with having your luggage shipped to next destination. I will be coming back to this hotel when visiting Kyoto again.
Stayed 4 nights in Apr 2026
Verified

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean room, laundry in room, great breakfast options and friendly staff.
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Emma

Liked: Cleanliness, staff & service, amenities
Spotless, reasonably spacious compared to other Japanese hotels, good facilities and provisions, lovely staff
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

William

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay. Great amenities. Kind staff.
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Sara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel has an excellent location! You can easily walk around to restaurants and convenience stores, and there’s a super cute coffee shop for breakfast just two minutes away. The subway is also very close, which makes it easy if you need to travel with luggage. The staff was very kind and helpful. The room is really nice, clean, and quite spacious. They provide hair dryers and amenities from ReFa, so if you’re interested in buying their products, it’s a good chance to try them first. They also offer free coffee and water near the entrance, and there is a vending machine as well.
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

YIQI

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, friendly staff, amenities with washing machine is always a plus when you choose Tokyu stay.
Stayed 4 nights in Dec 2025
Verified

8/10 Good

Kuldip

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, morning coffee, tea was appreciated, friendly, helpful staff.
Stayed 5 nights in Nov 2025
Verified

8/10 Good

Yumiko

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is located in a quiet area with a lot of dining options.
Stayed 4 nights in Oct 2025
Verified

10/10 Excellent

Lauren

Liked: Cleanliness, property conditions & facilities
The service and amenities were wonderful. Very clean as well.
Stayed 4 nights in Oct 2025
Verified

10/10 Excellent

Leanne

Liked: Cleanliness, staff & service, amenities
Great location. All the amenities in the room you’d need, hairdryer, toothbrush, large sized room and the reception staff were extremely helpful.
Stayed 3 nights in Nov 2025
Verified

8/10 Good

Michel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, very clean, decent size room but the pillows are truly terrible.
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

leif jonny

Liked: Cleanliness, staff & service, amenities
Booked it because it has a washing machine in the room, but the hotel is also very nice with friendly and helpful staff. The location is great.
Stayed 3 nights in Oct 2025
Verified

10/10 Excellent

Wenxiao

Liked: Amenities
Good service!
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Anna Khanh

I stayed at this same hotel 6 months ago so I know I would have a wonderful stay this time again. Room was spotless and spacious for solo traveler. All the staff were so friendly and helpful.
Stayed 5 nights in Dec 2025
Verified

10/10 Excellent

Dominic

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was quite nice for the price and the staff was very kind/helpful!
Stayed 4 nights in Sep 2025
Verified

6/10 Okay

Kimberly

Liked: Staff & service
Nice location! We loved the coffee bar downstairs! It’s going through a minor renovation and not as nice as the other places we stayed in Kyoto but could be improving. And we had several nats in our bathroom and just a bit outdated.
Stayed 2 nights in Jan 2026