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The GrandWest Arashiyama

3.5 star property
Family-friendly hotel in Kyoto with a coffee shop

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Photo gallery for The GrandWest Arashiyama

Front of property - evening/night
Property amenity
Superior Family Room | Premium bedding, individually decorated, individually furnished, desk
Lobby lounge
Dining Suite | Premium bedding, individually decorated, individually furnished, desk

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Housekeeping
  • Air conditioning
  • Free WiFi

Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Dining Suite

Dining Suite | Premium bedding, individually decorated, individually furnished, desk

Dining Suite

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Balcony
Individually furnished
Individually decorated
Air conditioning
Kitchen
Mini-fridge
Flat-screen TV
Blackout drapes/curtains
  • 63 sq m
  • Sleeps 4
  • 2 King Beds

View all photos for Superior Family Room

Superior Family Room | View from room

Superior Family Room

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Balcony
Individually furnished
Individually decorated
Air conditioning
Mini-fridge
Flat-screen TV
Blackout drapes/curtains
Premium bedding
  • 52 sq m
  • Sleeps 5
  • 3 Twin Beds and 1 Double Bed

View all photos for Junior Suite

Premium bedding, individually decorated, individually furnished, desk

Junior Suite

Highlights

Balcony
Individually furnished
Individually decorated
Air conditioning
Kitchenette
Mini-fridge
Flat-screen TV
Blackout drapes/curtains
  • 63 sq m
  • Mountain view
  • Sleeps 4
  • 2 King Beds

View all photos for Standard Family Room with Tatami Area

Standard Family Room with Tatami Area | Premium bedding, individually decorated, individually furnished, desk

Standard Family Room with Tatami Area

9.6 out of 10
Exceptional
(5 reviews)

Highlights

Balcony
Individually furnished
Individually decorated
Air conditioning
Mini-fridge
Flat-screen TV
Blackout drapes/curtains
Premium bedding
  • 52 sq m
  • Sleeps 5
  • 2 Twin Beds and 3 Twin Futons

View all photos for Standard Family Room with Tatami Area

Premium bedding, individually decorated, individually furnished, desk

Standard Family Room with Tatami Area

  • Sleeps 5
  • 2 Twin Beds and 3 Twin Futons

Deluxe Family Room

  • Sleeps 4
  • 2 King Beds

Junior Suite With Mini Kitchen

  • Sleeps 4
  • 2 King Beds

View all photos for Superior Family Room

Premium bedding, individually decorated, individually furnished, desk

Superior Family Room

  • Sleeps 5
  • 1 Double Bed and 3 Twin Beds

Suite

  • Sleeps 4
  • 2 King Beds

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About the neighborhood

Map
48 Arashiyama Kamikaidocho, Nishikyo-ku, Kyoto, Kyoto, 616-0016

What's nearby

  • Arashiyama Onsen - 3 min walk - 0.2 miles
  • Togetsukyo Bridge - 9 min walk - 0.5 miles
  • Bamboo Forest Street - 19 min walk - 1.0 mile
  • Arashiyama Bamboo Grove - 3 min drive - 1.3 miles
  • Nijō Castle - 11 min drive - 4.7 miles

Getting around

  • Hankyu Arashiyama Station - 4 min walk
  • Saga-Arashiyama Station - 20 min walk
  • Kansai Intl. Airport (KIX) - 100 min drive

Restaurants

  • ‪嵐山よしむら - ‬11 min walk
  • ‪戸隠 - ‬8 min walk
  • ‪峯嵐堂渡月橋本店 - ‬7 min walk
  • ‪京都嵐山湯葉チーズ本舗嵐山本店 - ‬12 min walk
  • ‪かづら野清修庵 - ‬11 min walk

About this property

The GrandWest Arashiyama

Family-friendly hotel near Togetsukyo Bridge
Located close to Tenryu-ji Temple and Bamboo Forest Street, The GrandWest Arashiyama provides shopping on site, a coffee shop/cafe, and a garden. Stay connected with free in-room WiFi.
You'll also enjoy perks such as:
  • Free bicycle rentals, smoke-free premises, and luggage storage
  • Concierge services and multilingual staff
  • Guest reviews say great things about the helpful staff
Room features
All guestrooms are individually furnished, and boast comforts such as premium bedding and laptop-friendly workspaces, as well as thoughtful touches like free WiFi and air conditioning.
Extra conveniences in all rooms include:
  • Highchairs and children's books
  • Deep soaking tubs, bidets, and free toiletries
  • Balconies, mini fridges, and freezers

Languages

English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking; reservations required
  • Offsite parking; reservations required

Food and drink

  • A coffee shop/cafe
  • Private picnics

Restaurants on site

  • Kyocafe chach嵐山

Things to do

  • Free bicycle rentals
  • Shopping

Family friendly

  • Baby toys
  • Children's books
  • Children's games
  • Children's toys
  • High chair
  • Mini-fridge

Conveniences

  • Guidebooks
  • Limited-hour front desk
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages

Outdoors

  • Garden

Spa

  • Yukata (Japanese robes)

Accessibility

  • No elevator

More

  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Bidet
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 40-inch flat-screen TV

Food and drink

  • Electric kettle
  • Free bottled water
  • Freezer
  • Mini-fridge
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Desk
  • Electrical adapters
  • Heating (climate-controlled)
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Window screens

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 10:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The front desk is open daily from 7:00 AM - 10:00 PM
Front desk staffed during limited hours

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome
2 children, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A city tax may be collected at the property. The city tax ranges from JPY 200-1,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

GrandWest Arashiyama Hotel
GrandWest Arashiyama
The GrandWest Arashiyama Hotel
The GrandWest Arashiyama Kyoto
The GrandWest Arashiyama Hotel Kyoto

Frequently asked questions

Is The GrandWest Arashiyama pet-friendly?

No, pets are not allowed at this property.

How much is parking at The GrandWest Arashiyama?

There is free parking nearby.

What time is check-in at The GrandWest Arashiyama?

Check-in start time: 4:00 PM; Check-in end time: 10:00 PM. Late check-in is available during limited hours.

What time is check-out at The GrandWest Arashiyama?

Check-out is at 11 AM. Late check-out is available for a fee (subject to availability).

Where is The GrandWest Arashiyama located?

This family-friendly Kyoto hotel is located in the historical district, within a 15-minute walk of Togetsukyo Bridge and Tenryu-ji Temple. Bamboo Forest Street and Ryoan-ji Temple are also within 6 mi (10 km). Hankyu Arashiyama Station is only a 4-minute walk and Arashiyama Station is 12 minutes.

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The GrandWest Arashiyama Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 113 out of 136 reviews
Rating 8 - Good. 17 out of 136 reviews
Rating 6 - Okay. 2 out of 136 reviews
Rating 4 - Poor. 3 out of 136 reviews
Rating 2 - Terrible. 1 out of 136 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.6/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, walkable to many sites.
Stayed 1 night in Apr 2025

10/10 Excellent

matthew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Impeccably clean, graciously accommodating, peaceful and welcoming.
Stayed 3 nights in Jun 2025

10/10 Excellent

Shannon

Liked: Cleanliness, property conditions & facilities
Awesome!
Stayed 2 nights in Jun 2025

10/10 Excellent

Tomoko

Liked: Cleanliness, amenities, property conditions & facilities
I had a wonderful stay at this hotel! The staff were kind and welcoming, and the location was perfect—peaceful, not noisy or crowded. There were many sightseeing spots along the street leading to Arashiyama Station (JR), which made exploring the area very enjoyable. The hot bath was very relaxing, and the bed was super comfortable. I would love to come back again!
Stayed 2 nights in Jun 2025

8/10 Good

jue zhao

Liked: Cleanliness, staff & service, property conditions & facilities
Services are great, clean and hugeee rooms
Stayed 1 night in Apr 2025

10/10 Excellent

CHI MING

Liked: Staff & service, amenities, property conditions & facilities
Staff very nice and helpful
Stayed 6 nights in Mar 2025

10/10 Excellent

Emiko

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very kind n helpful. Walkable to all three stations. The room was very specious and clean. Great place to stay with small children.
Stayed 4 nights in Apr 2025

10/10 Excellent

Yasmeen

Liked: Cleanliness, amenities, property conditions & facilities
The room is GrandWest is very clean, spacious and comfortable, with a Japanese modern style. We love it. The property is very close to the Arashiyama train station, 6 mins walk. It is also very close to the shopping downtown place, walkable maybe around 10 minutes walk. Property is at a very convenient location. The customer service is also very good. Excellent overall.
Stayed 3 nights in May 2025

10/10 Excellent

Jennifer

Liked: Amenities
There were 5 of us in our room and it was perfect. The staff were so wonderful. And the convenience of going for breakfast every morning was such a great perk. Thank you so much.
Stayed 4 nights in Apr 2025

10/10 Excellent

Damon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really enjoyed our stay here. The hotel staff were excellent and the rooms were spacious, very clean and luxurious. Attractions were all within reasonable walking distance.
Stayed 4 nights in Dec 2024

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel. Loved our stay there!
Stayed 6 nights in May 2024

10/10 Excellent

Monette

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Extremely clean and modern facility with a fantastic and kind staff. This was a really great facility and I will definitely be staying here again.
Stayed 2 nights in Nov 2024

10/10 Excellent

Susan

Liked: Cleanliness, amenities, property conditions & facilities
Very spacious and clean. Modern style with exposed concrete walls. Amenities include free coffee and tea in the lobby and toiletries include hair ties in the room. Breakfast in the cafe downstairs was excellent and included yogurt parfait, egg, waffle, salad, sausage, bacon and a drink. Very friendly staff with personalized note in the room and thank you upon check out. Traditional robes for each person included on each bed including the kids. Only downside - no elevators, also a bit of a walk (15-20 min) to temple and bamboo garden and JR but nice to be a little out of the way from the most touristy street.
Stayed 1 night in Jun 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
The staff and location are amazing!
Stayed 2 nights in Oct 2023

10/10 Excellent

Widiya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is walkable to site seeing and the service is amazing. All their staff are helpful and friendly. Thank you!
Stayed 2 nights in Oct 2024

10/10 Excellent

Sharee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Relaxing and lovely place.

Beautiful, functional design in excellent walkable location to Arashiyama Bamboo Forest path.
Stayed 3 nights in Feb 2024

10/10 Excellent

Wing Sheung

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Highly recommended family-friendly room

It was a pleasant stay; cleverly designed room to give a blend of English and Japanese styles with ample of space to roam for family of 4. Although location is further away from the tourist attractions, the hotel’s room was beautiful and very well-kept. Staffs were kind and genuinely welcoming (even hand-written welcome and goodbye cards!). My 2 young sons asked why did we only stay for 1 night when we were checking out.
Stayed 1 night in Nov 2024

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Walking distance to tourist areas, and amazingly spacious compared to similar properties for family of 4. Beds were comfortable.
Stayed 3 nights in Apr 2023

8/10 Good

Detlef

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was very large, comfortable and clean, with two king size beds and sitting, cooking area. Friendly staff. Breakfast was included in restaurant downstairs but there weren't many options. About a ten minute easy walk to all the sites and train station.
Stayed 2 nights in Oct 2024

10/10 Excellent

Victor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel room is spacious and clean. The staff are very helpful too.
Stayed 1 night in Oct 2022

10/10 Excellent

Sid

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really enjoyed our family room, small hotel but nothing short of a major hotel. Bathroom was better than big hotels, only lacked elevators that was not a issue for us.
Stayed 2 nights in Apr 2023

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel provides such a great service from the day we check-in until the day we check-out. We loved the personal touch that the staffs showed throughout our stay. This is a great hotel to stay when you want to rest. The rooftop is a great addition as you can see the stars when the sky is clear. It's also a perfect base if you want to explore Arashiyama area early in the morning.
Stayed 4 nights in May 2024

10/10 Excellent

Aaron Raphael

Liked: Cleanliness, staff & service, property conditions & facilities
I really like the boutique, upmarket, relaxing and comfortable environment of the entire property. I feel so relaxed every day when I am here, away from all the crowds.
Stayed 2 nights in Jun 2023

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I strongly recommend this hotel. The staff is incredible, they will do their best to help and make sure your stay is as relaxed as possible. And the room design though, a mix of modern with traditional Japanese architecture,
Stayed 2 nights in Apr 2023

10/10 Excellent

STEPHEN

Liked: Staff & service, amenities, property conditions & facilities
Clean and large room. Very friendly and helpful staffs.
Stayed 3 nights in Nov 2022