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The GrandWest Arashiyama

Property class: 3.5

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A hotel sign reading "The GrandWest Arashiyama" with a well-lit entrance and surrounding greenery. - The GrandWest Arashiyama (Kyoto)
A modern living room with a sofa, armchairs, a wooden coffee table, and hanging pendant lights. - The GrandWest Arashiyama (Kyoto)
A sign for The GrandWest Arashiyama, indicating the hotel's name and location. - The GrandWest Arashiyama (Kyoto)
A modern bedroom with two beds, a concrete ceiling, wooden headboards, and a bedside table with a plant. - The GrandWest Arashiyama (Kyoto)
A tent with a sleeping area, a lantern, and decorative pillows. - The GrandWest Arashiyama (Kyoto)
Located close to Togetsukyo Bridge and Tenryu-ji Temple, The GrandWest Arashiyama provides shopping on site, a coffee shop/cafe, and a garden. Stay connected with free in-room WiFi.

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Free WiFi
  • Air conditioning
  • Housekeeping

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Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Superior Family Room

A hotel room with two beds, a small wooden nightstand, and a large window offering a view of a forested area.

Superior Family Room

10.0 out of 10
Exceptional
(4 reviews)
  • Mountain view
  • 52 sq m
  • Sleeps 5
  • 3 Twin Beds and 1 Double Bed

View all photos for Standard Family Room with Tatami Area

A hotel room with a bed, a TV, a desk with a chair, and a window with blinds.

Standard Family Room with Tatami Area

9.8 out of 10
Exceptional
(8 reviews)
  • 52 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Twin Beds and 3 Twin Futons

View all photos for Junior Suite

A room with two beds, a wooden floor, a ceiling with visible beams, and a framed artwork on the wall.

Junior Suite

10.0 out of 10
Exceptional
(1 review)
  • 63 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 King Beds

View all photos for Dining Suite

A kitchen with a sink, a window with blinds, and various kitchen utensils and bowls.

Dining Suite

10.0 out of 10
Exceptional
(3 reviews)
  • 63 sq m
  • Sleeps 4
  • 2 King Beds

About the neighborhood

Located in Arashiyama, a neighborhood in Kyoto, The GrandWest Arashiyama is near a train station. Notable landmarks in the area include Togetsukyo Bridge and Ryoan-ji Temple. Tenryu-ji Temple and Nijō Castle are two other places to visit that come recommended. Visit our Kyoto travel guide
Map
48 Arashiyama Kamikaidocho, Nishikyo-ku, Kyoto, Kyoto, 616-0016

What's nearby

  • A serene landscape with a pond, rocks, and trees.
    Arashiyama Onsen
    3 min walk - 0.2 miles
  • A group of people observing monkeys through a grid window.
    Arashiyama Monkey Park Iwatayama
    7 min walk - 0.4 miles
  • A lit bridge over a calm river at night with mountains in the background.
    Togetsukyo Bridge
    9 min walk - 0.5 miles
  • A traditional Japanese building, a pond reflecting colorful autumn trees, and a hilly backdrop.
    Tenryu-ji Temple
    12 min walk - 0.7 miles
  • Cherry blossoms in full bloom against a backdrop of traditional Japanese architecture.
    Shijo Street
    13 min walk - 0.7 miles

Getting around

  • Saga-Arashiyama Station
    2 min drive
  • Hankyu Arashiyama Station
    5 min walk
  • Kansai Intl. Airport (KIX)
    115 min drive

Restaurants

  • % Arabica
    12 min walk
  • レストラン嵐山
    11 min walk
  • めん処 古ばやし
    11 min walk
  • かづら野清修庵
    11 min walk
  • 嵐山亭
    8 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking; reservations required
  • Offsite parking; reservations required

Food and drink

  • A coffee shop/cafe
  • Private picnics

Restaurants on site

  • Kyocafe chacha嵐山

Things to do

  • Shopping

Family friendly

  • Baby toys
  • Children's books
  • Children's games
  • Children's toys
  • High chair
  • Mini-fridge

Conveniences

  • Guidebooks
  • Limited-hour front desk
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages

Outdoors

  • Garden

Spa

  • Yukata (Japanese robes)

Accessibility

  • No elevator

More

  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Bidet
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 40-inch flat-screen TV

Food and drink

  • Electric kettle
  • Free bottled water
  • Freezer
  • Mini-fridge
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Desk
  • Electrical adapters
  • Heating (climate-controlled)
  • Individually decorated
  • Individually furnished
  • Iron/ironing board on request
  • Laptop workspace
  • Window screens

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 10:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The front desk is open daily from 7:00 AM - 10:00 PM
Front desk staffed during limited hours
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome
2 children, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

  • American Express
  • Diners Club
  • JCB International
  • Mastercard
  • Visa

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Is The GrandWest Arashiyama pet-friendly?

No, pets are not allowed at this property.

How much is parking?

There is free parking nearby.

What time is check-in at The GrandWest Arashiyama?

Check-in start time: 4:00 PM; Check-in end time: 10:00 PM. Late check-in is available during limited hours.

What time is check-out at The GrandWest Arashiyama?

Check-out is at 11 AM. Late check-out is available for a fee (subject to availability).

Where is The GrandWest Arashiyama located?

This family-friendly Kyoto hotel is located in the historical district, within a 15-minute walk of Togetsukyo Bridge and Tenryu-ji Temple. Ryoan-ji Temple and Nijō Castle are also within 6 mi (10 km). Hankyu Arashiyama Station is only a 5-minute walk and Saga-Arashiyama Station is 20 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

The GrandWest Arashiyama Reviews

9.6

Exceptional

9.8

Cleanliness

8.6

Location

9.6

Staff & service

9.6

Property conditions & facilities
Rating 10 - Excellent. 142 out of 175 reviews
Rating 8 - Good. 25 out of 175 reviews
Rating 6 - Okay. 2 out of 175 reviews
Rating 4 - Poor. 3 out of 175 reviews
Rating 2 - Terrible. 3 out of 175 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super clean and spacious rooms, extremely friendly and helpful staff! Great location!
Stayed 5 nights in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff speaks English, super quiet only 10 rooms. Rooms are huge and 5 minute walk to Hankyu station
Stayed 1 night in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel and staff. Breakfast was out of the world.
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great; probably the most spacious hotel you'll stay in Japan. Perfect location - Arashiyama was our absolute favorite area in Kyoto. Breakfast was delicious and staff was friendly and helpful. One of the staff members even graciously helped us book a reservation at the beautiful Shoraian restaurant local to Kyoto, which was amazing. Our only wish was to have researched a bit more to know that there isn't an elevator or ramps for this 3-story building before booking, so a warning for those who are looking for something easier for older folks or wheelchair accessibility. It wasn't as convenient for our senior mom, but otherwise, zero otherwise!
Stayed 3 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
So spacious and the beds are so comfortable!! I love this place.
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, walkable to many sites.
Stayed 1 night in Apr 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed one night at The GrandWest Arashiyama and had an excellent experience. The hotel is conveniently situated within walking distance to the Hankyu Arashiyama station and the central Arashiyama tourist sights, but far enough away to be quiet and without crowds. The staff was friendly, helpful, and professional. We received hand-written notes from hotel staff welcoming us and thanking us for our stay. Bottled water, tea, and hot cocoa are available at no charge in the lobby, where we also found information about area restaurants. Our room was clean, spacious, and well-appointed. The beds were comfortable, there was a small sitting area, and a generously sized bathroom. The restaurant connected to the hotel served an excellent lunch. For travelers needing an elevator, this hotel does not have one. However, the staff carried our bags to our room and the few stairs were not strenuous. We would stay here again.
Stayed 1 night in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
The staff and location are amazing!
Stayed 2 nights in Oct 2023
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Staff was really amazing. Breakfast was great too. Rooms were clean and comfortable
Stayed 1 night in Jul 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really enjoyed our stay here. The hotel staff were excellent and the rooms were spacious, very clean and luxurious. Attractions were all within reasonable walking distance.
Stayed 4 nights in Dec 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Extremely clean and modern facility with a fantastic and kind staff. This was a really great facility and I will definitely be staying here again.
Stayed 2 nights in Nov 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Impeccably clean, graciously accommodating, peaceful and welcoming.
Stayed 3 nights in Jun 2025
Verified review

10/10 Excellent

Liked: Staff & service, amenities, property conditions & facilities
Staff very nice and helpful
Stayed 6 nights in Mar 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First and foremost, the entire staff was absolutely fantastic and made our stay wonderful. They were so helpful and kind from the very beginning. The hotel is in a great location, very clean, cold water bottles always available, very spacious rooms and comfortable beds. There's a small mart down the street and you can walk/e-bike within minutes to major attractions, beautiful temples and Edo period streets. 10/10
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Relaxing and lovely place.

Beautiful, functional design in excellent walkable location to Arashiyama Bamboo Forest path.
Stayed 3 nights in Feb 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay at the GrandWest Arashiyama was exceptional. The room was spacious and clean, reception was incredibly helpful, and the location was quiet and idyllic. During our stay we made the most of the amenities including free refreshments, a washing/drying machine, and a cute cafe situated just downstairs from the hotel entrance. Our stay here was easily one of the best parts of our trip to Japan and I highly encourage those visiting Arashiyama to consider this hotel!
Stayed 4 nights in Sep 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Modern hotel with old Japan touches. Loved the yakata robes and tatami mat floors. Most comfy Japanese hotel bed ever. The cafe that serves breakfast below was amazing and I loved the quiet location in Arashiyama. It was an easy 15 minute walk to the river.
Stayed 2 nights in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We absolutely loved everything about this hotel! The location is perfectly tucked away off the beaten path—peaceful and quiet, yet still convenient. The room was spacious and the beds were incredibly comfortable. To top it off, the breakfast was delicious with plenty of options. Highly recommend!
Stayed 2 nights in Jun 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very kind n helpful. Walkable to all three stations. The room was very specious and clean. Great place to stay with small children.
Stayed 4 nights in Apr 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Very helpful staff at the lobby
Stayed 1 night in Jul 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
I had a wonderful stay at this hotel! The staff were kind and welcoming, and the location was perfect—peaceful, not noisy or crowded. There were many sightseeing spots along the street leading to Arashiyama Station (JR), which made exploring the area very enjoyable. The hot bath was very relaxing, and the bed was super comfortable. I would love to come back again!
Stayed 2 nights in Jun 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is walkable to site seeing and the service is amazing. All their staff are helpful and friendly. Thank you!
Stayed 2 nights in Oct 2024
Verified review

10/10 Excellent

Liked: Amenities
There were 5 of us in our room and it was perfect. The staff were so wonderful. And the convenience of going for breakfast every morning was such a great perk. Thank you so much.
Stayed 4 nights in Apr 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel provides such a great service from the day we check-in until the day we check-out. We loved the personal touch that the staffs showed throughout our stay. This is a great hotel to stay when you want to rest. The rooftop is a great addition as you can see the stars when the sky is clear. It's also a perfect base if you want to explore Arashiyama area early in the morning.
Stayed 4 nights in May 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was very large, comfortable and clean, with two king size beds and sitting, cooking area. Friendly staff. Breakfast was included in restaurant downstairs but there weren't many options. About a ten minute easy walk to all the sites and train station.
Stayed 2 nights in Oct 2024