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The Chapter Kyoto, a Tribute Portfolio Hotel by Marriott

Property class: 4

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A modern hotel room with a large bed, a desk, and a seating area. - The Chapter Kyoto, a Tribute Portfolio Hotel by Marriott (Kyoto)
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A modern bar area with a long counter, shelves with bottles, and a pot on a table. - The Chapter Kyoto, a Tribute Portfolio Hotel by Marriott (Kyoto)
A person seated at a bar with a glass of red wine, in a dimly lit restaurant with wooden furniture and a warm ambiance. - The Chapter Kyoto, a Tribute Portfolio Hotel by Marriott (Kyoto)
A modern building with a well-lit entrance, a signboard, and a pathway leading to the entrance. - The Chapter Kyoto, a Tribute Portfolio Hotel by Marriott (Kyoto)
Located close to Nishiki Market and Kyoto Imperial Palace, The Chapter Kyoto, a Tribute Portfolio Hotel by Marriott provides an indoor public bath (no minerals), a library, and dry cleaning/laundry services. The on-site international cuisine restaurant, CHAPTER THE GRILL, offers breakfast, lunch, dinner, and kids' meals. Free in-room WiFi is available to all guests, along with a bar and a 24-hour gym.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym
  • Bar

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Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Superior Room, 2 Twin Beds

A modern hotel room with a large bed, a desk, a chair, and a small table.

Superior Room, 2 Twin Beds

10.0 out of 10
Exceptional
(1 review)
  • 25 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds

View all photos for Room, 2 Twin Beds, Bathtub, Corner

A modern hotel room with a large bed, a desk, a chair, and a small table.

Room, 2 Twin Beds, Bathtub, Corner

  • 25 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds

View all photos for Superior Room, 1 King Bed

A modern hotel room with a large bed, a seating area with a table, and a decorative cabinet.

Superior Room, 1 King Bed

8.0 out of 10
Very good
(1 review)
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 Queen Bed

A modern hotel room with a large bed, a seating area with a table, and a decorative cabinet.

Room, 1 Queen Bed

  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 Queen Bed, Bathtub

A modern hotel room with a large bed, a seating area with a table, and a decorative cabinet.

Room, 1 Queen Bed, Bathtub

  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Room, 2 Twin Beds, Bathtub

A modern hotel room with a large bed, a desk, a chair, and a small table.

Superior Room, 2 Twin Beds, Bathtub

  • 25 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds

View all photos for Suite, 2 Twin Beds

A modern hotel room with a large bed, a desk, and a seating area.

Suite, 2 Twin Beds

  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds

View all photos for Suite, 1 King Bed

A modern hotel room with a wooden floor, a round table, two armchairs, a sofa, and a large window with vertical blinds.

Suite, 1 King Bed

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

About the neighborhood

Located in Kyoto, The Chapter Kyoto, a Tribute Portfolio Hotel by Marriott is in the city center. Kyoto Imperial Palace is a notable landmark, and travelers looking to shop may want to visit Nishiki Market and Kawaramachi Street. Kyoto University and Nijō Castle are two other places to visit that come recommended. Visit our Kyoto travel guide
Map
341 Shimizucho, Nakagyo Ward, Kyoto

What's nearby

  • A brightly lit urban street at night with illuminated buildings and a tree-lined sidewalk.
    Kawaramachi Street
    1 min walk - 0.1 miles
  • A traditional wooden building with a stone wall and a narrow water channel.
    Kiyamachi Street
    3 min walk - 0.2 miles
  • A street with red umbrellas and a restaurant with a sign in Japanese.
    Pontocho Alley
    10 min walk - 0.6 miles
  • A bustling indoor market with various shops and stalls.
    Nishiki Market
    16 min walk - 0.9 miles
  • A traditional Japanese temple with red pillars and a tiled roof.
    Kyoto Imperial Palace
    16 min walk - 0.9 miles

Getting around

  • Shiyakusho-mae Station
    5 min walk
  • Jingu-marutamachi Station
    7 min walk
  • Itami Airport (ITM)
    67 min drive

Restaurants

  • カヌレ
    2 min walk
  • SCHOOL BUS COFFEE STOP KYOTO
    2 min walk
  • たけむら
    2 min walk
  • つるや
    1 min walk
  • 水暉
    3 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: JPY 3,880 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • CHAPTER THE GRILL
  • ROUTE BAR NIJO

Things to do

  • 24-hour gym
  • Books
  • Evening entertainment
  • Library

Family friendly

  • In-room crib
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Coworking space

Spa

  • Public bath open from 6:00 AM - midnight
  • Public indoor bath (no minerals)
  • Public outdoor bath (no minerals)
  • Separate men/women areas in public bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Low-height electrical outlets in bathroom
  • Portable bathtub seat
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 6 floors
  • Comprehensive food waste policy
  • Designated smoking areas (fines apply)
  • No plastic coffee stirrers
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • LCD TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Refrigerator
  • Room service

More

  • Air conditioning
  • Desk
  • Desk chair
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Recycling
  • Separate sitting area
  • Tatami (woven mat) flooring

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime

Check-out

Check-out before noon

Contactless check-out available

Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

2 children, per adult, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room

Children aged 12 and younger eat free breakfast

Rollaway/extra beds are available for JPY 4840 per night

Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately JPY 3880 per person
  • Rollaway bed fee: JPY 4840 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit

We should mention

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities

Frequently asked questions

Is The Chapter Kyoto, a Tribute Portfolio Hotel by Marriott pet-friendly?

No, pets are not allowed at this property.

How much is parking?

The Chapter Kyoto, a Tribute Portfolio Hotel by Marriott doesn't offer parking.

What time is check-in at The Chapter Kyoto, a Tribute Portfolio Hotel by Marriott?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at The Chapter Kyoto, a Tribute Portfolio Hotel by Marriott?

Check-out is at noon.

Where is The Chapter Kyoto, a Tribute Portfolio Hotel by Marriott located?

Located in Downtown Kyoto, this hotel is within 1 mi (2 km) of Kawaramachi Street, Nishiki Market, and Kyoto Imperial Palace. Nijō Castle and Kyoto University are also within 2 mi (3 km). Shiyakusho-mae Station is only a 5-minute walk and Sanjo Keihan Station is 12 minutes.

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Reviews

The Chapter Kyoto, a Tribute Portfolio Hotel by Marriott Reviews

9.0

Wonderful

9.4

Cleanliness

9.0

Amenities

9.4

Staff & service

9.6

Property conditions & facilities
Rating 10 - Excellent. 31 out of 45 reviews
Rating 8 - Good. 8 out of 45 reviews
Rating 6 - Okay. 4 out of 45 reviews
Rating 4 - Poor. 0 out of 45 reviews
Rating 2 - Terrible. 2 out of 45 reviews

Reviews

Verified review

10/10 Excellent

Vasiliy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, friendly staff, nice spa
Stayed 4 nights in Aug 2026
Verified review

10/10 Excellent

Anil

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was in a great location, close to shopping, restaurants and the subway while also being on a quiet street. The staff were very welcoming and helpful.
Stayed 2 nights in Aug 2026
Verified review

10/10 Excellent

Catherine

Liked: Cleanliness, amenities, property conditions & facilities
Excellent accommodation and staff are welcoming, very friendly and courteous.
Stayed 1 night in Jan 2026
Verified review

8/10 Good

Laura

Liked: Cleanliness, staff & service
Comfy stay and well run hotel
Stayed 3 nights in Nov 2025
Verified review

8/10 Good

Ken

Liked: Cleanliness, amenities, property conditions & facilities
Staff was nice !
Stayed 4 nights in Jan 2026
Verified review

10/10 Excellent

Mageshwar

Liked: Cleanliness, staff & service, property conditions & facilities
Good location.
Stayed 3 nights in Nov 2025
Verified review

6/10 Okay

Anaid

Liked: Cleanliness, staff & service, property conditions & facilities
If you’re used to USA standards. This hotel is not going to fit the bill the rooms are small barely enough space to open a checked bag. Yet costs quite a bit more than a few of the hotels 3/4 blocks away. I say keep looking. It was clean and had a calm lobby outside of check-in/ check-out hours.
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Jiangyang

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staffs are super friendly and the breakfast is quite good.
Stayed 5 nights in Feb 2025
Verified review

10/10 Excellent

Sahar

Liked: Cleanliness, staff & service, property conditions & facilities
amazing staff, very helpful
Stayed 3 nights in Oct 2025
Verified review

10/10 Excellent

SHUN YIN

Liked: Staff & service, property conditions & facilities, room comfort

Good for Short Stay

All staff are good and the room is nice. Easy to walk to the shopping area
Stayed 3 nights in Feb 2025
Verified review

10/10 Excellent

Shaneka

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A pleasant stay

This hotel is lovely. It is close enough to beat stores and transportation.
Stayed 3 nights in Feb 2025
Verified review

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Chapter was the best hotel we stayed in during our two week stay in Japan. Great location as it’s centurally located. Wonderful rooms and great staff!!
Stayed 5 nights in Mar 2024
Verified review

10/10 Excellent

Manuel

Liked: Cleanliness, staff & service, property conditions & facilities
Very good Value for your Money, breakfast bot included
Stayed 3 nights in Feb 2025
Verified review

8/10 Good

Doug

Liked: Cleanliness, staff & service, property conditions & facilities
This property is right in the middle of downtown kyoto. It was about a 10 minute walk from most shopping and dining areas and a 2 minute walk to both the bus and metro stations for easy access to the tourist sites. No bell services outside but once checked in, the counter staff was more than happy to help with luggage. Our room was ready early so we were able to drop our small bags in the room before heading to our first late night temple. Dining and drinks were a little expensive for the area but right in line with USA standards. The room was cozy and well featured. Pajamas wete very comfy and i never wear hotel supplied pjs until this property. For the size of the room which was quite large for Japan, would expect area for clothing storage but there was none except for the hangers at the door.
Stayed 2 nights in Dec 2024
Verified review

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hugely comfortable stay, really good breakfast and well-appointed and stylish rooms. Would book again for sure.
Stayed 4 nights in May 2026
Verified review

10/10 Excellent

Giovanni

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was good. The hotel gives a nice modern aesthetic. Very safe and quiet environment. The staff is very pleasant
Stayed 5 nights in Apr 2026
Verified review

10/10 Excellent

Paolo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was one of the best for my Japan trip. Service, quality was good. Only complaint is room size and window did not face/open outside
Stayed 4 nights in Mar 2026
Verified review

10/10 Excellent

Porson

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very beautiful hotel with great staff. Love the mix of traditional modern hotel.
Stayed 2 nights in Feb 2025
Verified review

2/10 Terrible

Trevor

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Was unable to use the hot spring because their no tattoo policy that was the only downside to my stay everything else was perfect
Stayed 3 nights in Nov 2025
Verified review

6/10 Okay

Zsolt

Disliked: Staff & service
Not really a hotel more like a very fancy motel No room service . No facilities so cant even get water after restaurant shuts at 930 Looks nice but not much chop
Stayed 1 night in Sep 2023
Verified review

6/10 Okay

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort

Very slow check in and check out when being served

Check in and check out was incredibly slow for me. Even other customers were able to get checked in quicker as I waited. He went to all 3 computers on checkin and 2 computers at check out so clearly a system issue. I wonder if it was because it was a Hotels.com booking. My work colleague booked direct and was quicker.
Stayed 3 nights in Sep 2023
Verified review

6/10 Okay

JIAN-MING

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Good hardware but sub-par room services.

The lack of cleaning labors was very obvious upon checking in. Even thought I arrived at 4pm the room was not ready. Several groups of visitors were waiting in the lobby for their rooms as well. Then the 1st day of the stay the room was not cleaned when I returned at around 4pm. Had to call the front desk and make an appointment to clean at 6pm while I went out for dinner. The 2nd day it got worse. The room was cleaned when I returned at 9pm but it was only half done. The bed I used was not made. The toilet was probably not cleaned (as the used roll of toilet papers did not fold to triangle as habited in Japan post-cleaning). The supplied USB cable was not returned to its storage. The trash can was cleaned out though but over all it left a very bad impression that the room was not cleaned whatsoever. When I checked out after 3 nights and told the staff at the front desk about this, showing the photos. He looked disinterested, didn't even apologize. Instead he hasted to chase me for paying the city tax. It's hard to believe it's Japanese service. Over all the hotel is new and has really good hardwares, but I guess Japan just lost too many skilled hotel labors during the 2 years of Covid. Maybe we all have to get used to the new service level. Good old days are gone. Also note that even though the hotel is close to Ritz-Carlton, it gets very few taxis coming by. I strongly advise to walk a bit south to Hotel Okura where more taxis are coming by.
Stayed 3 nights in Dec 2022
Verified review

10/10 Excellent

Natsumi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
清潔な客室でとても満足です。
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

YUJI

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
ワークスペースが大変良かったです
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Kotaro

Liked: Cleanliness, property conditions & facilities
良かった
Stayed 1 night in Feb 2026