10/10 Excellent
Toni, Lincoln
Traveled with partner
Apr 6, 2024
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Rakuro Hotel has a lovely blend of traditional Japanese ryokan and modern styling. We stayed in a room with tatami and futons which was very comfortable. It was large and perfect for two people with suitcases. The private bathroom was also spacious. It is joined to the room, but you have to remember to keep your key on you as it is outside the main door in a private entryway. This was not an issue, just a readjustment. You do not need to worry about bathroom privacy since there is a bathroom door lock and toilet door lock.
The hotel lounge has tea making facilties and botanical water which was a lovely extra. It's a great place to sit and relax in the morning or after sightseeing. The spa like music makes it a very serene atmosphere.
There are plently of places for food in the local area. Highlights include a small bakery called Flip Up! which has freshly baked, warm pastries and breads, and a matcha cafe called YUGEN which serves specially prepared matcha drinks with traditional wagashi. The hotel is located in walking distance of a metro line and a city bus making access easy. It is also only a 25 minute walk to Nishiki.
The staff were exceptionally helpful and friendly. We really appreciated that they sorted our luggage transfer to our next hotel. There was not any issues with the language difference. The staff spoke a good level of English and used translation apps which made everything a breeze.
Toni
Stayed 3 nights in Mar 2024