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THE HOTEL HIGASHIYAMA KYOTO TOKYU, A Pan Pacific Hotel

4.5 star property
Luxury hotel with a fitness center and spa services

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Photo gallery for THE HOTEL HIGASHIYAMA KYOTO TOKYU, A Pan Pacific Hotel

Courtyard
Executive Hollywood Twin, Non Smoking 43sqm | In-room safe, free WiFi, bed sheets, wheelchair access
Exterior
Lobby
Courtyard

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Spa
  • Gym
  • 24/7 front desk
  • Housekeeping

Room options

Available filters for rooms
Showing 32 of 32 rooms

View all photos for Superior Twin/Shower Booth, Non Smoking

In-room safe, free WiFi, bed sheets, wheelchair access

Superior Twin/Shower Booth, Non Smoking

Highlights

Air conditioning
Heating
Flat-screen TV
Bidet
Rainfall showerhead
Private bathroom
Hair dryer
Free bottled water
  • 21 sq m
  • Sleeps 4
  • 2 Twin Beds

View all photos for Executive King, Non Smoking

In-room safe, free WiFi, bed sheets, wheelchair access

Executive King, Non Smoking

Highlights

Air conditioning
Heating
Flat-screen TV
Bidet
Shower/tub combination
Private bathroom
Hair dryer
Free bottled water
  • 35 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Executive Twin, Non Smoking

In-room safe, free WiFi, bed sheets, wheelchair access

Executive Twin, Non Smoking

Highlights

Air conditioning
Heating
Flat-screen TV
Bidet
Shower/tub combination
Private bathroom
Hair dryer
Free bottled water
  • 42 sq m
  • Sleeps 5
  • 2 Large Twin Beds

View all photos for Premier Triple/Shower Booth, Non Smoking

In-room safe, free WiFi, bed sheets, wheelchair access

Premier Triple/Shower Booth, Non Smoking

Highlights

Air conditioning
Heating
Flat-screen TV
Private bathroom
Bidet
Hair dryer
Free bottled water
In-room safe
  • 39 sq m
  • Sleeps 5
  • 3 Large Twin Beds

View all photos for Deluxe Twin, Non Smoking

In-room safe, free WiFi, bed sheets, wheelchair access

Deluxe Twin, Non Smoking

Highlights

Air conditioning
Heating
Flat-screen TV
Bidet
Shower/tub combination
Private bathroom
Hair dryer
Free bottled water
  • 27 sq m
  • Sleeps 4
  • 2 Large Twin Beds

View all photos for Awata Suite, Non Smoking

In-room safe, free WiFi, bed sheets, wheelchair access

Awata Suite, Non Smoking

Highlights

Air conditioning
Heating
Flat-screen TV
Bidet
Shower/tub combination
Private bathroom
Hair dryer
Free bottled water
  • 58 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Triple, Non Smoking

In-room safe, free WiFi, bed sheets, wheelchair access

Deluxe Triple, Non Smoking

Highlights

Air conditioning
Heating
Flat-screen TV
Bidet
Shower/tub combination
Private bathroom
Hair dryer
Free bottled water
  • Sleeps 5
  • 3 Large Twin Beds

View all photos for Okazaki Suite, Non Smoking

Flat-screen TV

Okazaki Suite, Non Smoking

Highlights

Air conditioning
Heating
Flat-screen TV
Bidet
Shower/tub combination
Private bathroom
Hair dryer
Free bottled water
  • 61 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe King, Non Smoking

In-room safe, free WiFi, bed sheets, wheelchair access

Deluxe King, Non Smoking

Highlights

Air conditioning
Heating
Flat-screen TV
Bidet
Shower/tub combination
Private bathroom
Hair dryer
Free bottled water
  • 24 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Shirakawa Suite, Non Smoking

Flat-screen TV

Shirakawa Suite, Non Smoking

Highlights

Air conditioning
Heating
Flat-screen TV
Bidet
Shower/tub combination
Private bathroom
Hair dryer
Free bottled water
  • 65 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Queen, Non Smoking

Deluxe Queen, Non Smoking | In-room safe, free WiFi, bed sheets, wheelchair access

Deluxe Queen, Non Smoking

Highlights

Air conditioning
Heating
Flat-screen TV
Bidet
Shower/tub combination
Private bathroom
Hair dryer
Free bottled water
  • 24 sq m
  • Sleeps 4
  • 1 Queen Bed

View all photos for Premier Twin, Non Smoking

In-room safe, free WiFi, bed sheets, wheelchair access

Premier Twin, Non Smoking

Highlights

Air conditioning
Heating
Flat-screen TV
Bidet
Shower/tub combination
Private bathroom
Hair dryer
Free bottled water
  • 32 sq m
  • Sleeps 5
  • 2 Large Twin Beds

View all photos for Superior Queen/Shower Booth, Non Smoking

In-room safe, free WiFi, bed sheets, wheelchair access

Superior Queen/Shower Booth, Non Smoking

Highlights

Air conditioning
Heating
Flat-screen TV
Bidet
Rainfall showerhead
Private bathroom
Hair dryer
Free bottled water
  • 21 sq m
  • Sleeps 4
  • 1 Queen Bed

View all photos for Pan Pacific Suite, Non Smoking

Flat-screen TV

Pan Pacific Suite, Non Smoking

Highlights

Air conditioning
Heating
Flat-screen TV
Bidet
Shower/tub combination
Private bathroom
Hair dryer
Free bottled water
  • 86 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Accessible Twin, Non Smoking

Deluxe Accessible Twin, Non Smoking | In-room safe, free WiFi, bed sheets, wheelchair access

Deluxe Accessible Twin, Non Smoking

Highlights

Air conditioning
Heating
Flat-screen TV
Bidet
Shower/tub combination
Private bathroom
Hair dryer
Free bottled water
  • 28 sq m
  • Sleeps 4
  • 2 Large Twin Beds

View all photos for Premier King/Shower Booth, Non Smoking

Premier King/Shower Booth, Non Smoking | In-room safe, free WiFi, bed sheets, wheelchair access

Premier King/Shower Booth, Non Smoking

Highlights

Air conditioning
Heating
Flat-screen TV
Private bathroom
Bidet
Hair dryer
Free bottled water
In-room safe
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Accessible Twin

In-room safe, free WiFi, bed sheets, wheelchair access

Deluxe Accessible Twin

  • Sleeps 2
  • 2 Double Beds

View all photos for Shirakawa Suite

In-room safe, free WiFi, bed sheets, wheelchair access

Shirakawa Suite

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe King

In-room safe, free WiFi, bed sheets, wheelchair access

Deluxe King

  • Sleeps 2
  • 1 King Bed

View all photos for Executive Twin

In-room safe, free WiFi, bed sheets, wheelchair access

Executive Twin

  • Sleeps 3
  • 2 Double Beds

View all photos for Deluxe Queen

In-room safe, free WiFi, bed sheets, wheelchair access

Deluxe Queen

  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Triple

In-room safe, free WiFi, bed sheets, wheelchair access

Deluxe Triple

  • Sleeps 3
  • 2 Twin Beds

View all photos for Superior Queen-Shower Booth

In-room safe, free WiFi, bed sheets, wheelchair access

Superior Queen-Shower Booth

  • Sleeps 2
  • 1 Queen Bed

View all photos for Okazaki Suite

In-room safe, free WiFi, bed sheets, wheelchair access

Okazaki Suite

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Twin

In-room safe, free WiFi, bed sheets, wheelchair access

Deluxe Twin

  • Sleeps 2
  • 2 Double Beds

View all photos for Awata Suite

In-room safe, free WiFi, bed sheets, wheelchair access

Awata Suite

  • Sleeps 2
  • 1 King Bed

View all photos for Premier King Shower Booth

In-room safe, free WiFi, bed sheets, wheelchair access

Premier King Shower Booth

  • Sleeps 2
  • 1 King Bed

View all photos for Executive King

In-room safe, free WiFi, bed sheets, wheelchair access

Executive King

  • Sleeps 2
  • 1 King Bed

View all photos for Superior Twin-Shower Booth

In-room safe, free WiFi, bed sheets, wheelchair access

Superior Twin-Shower Booth

  • Sleeps 2
  • 2 Twin Beds

View all photos for Premier Triple-Shower Booth

In-room safe, free WiFi, bed sheets, wheelchair access

Premier Triple-Shower Booth

  • Sleeps 3
  • 2 Twin Beds

View all photos for Pan Pacific Suite

In-room safe, free WiFi, bed sheets, wheelchair access

Pan Pacific Suite

  • Sleeps 2
  • 1 King Bed

View all photos for Premier Twin

In-room safe, free WiFi, bed sheets, wheelchair access

Premier Twin

  • Sleeps 3
  • 2 Twin Beds

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About the neighborhood

Map
175-2 Ebisucho Higashiyama Ward, Kyoto, Kyoto, 605-0033

What's nearby

  • Heian Shrine - 9 min walk - 0.5 miles
  • Kawaramachi Street - 17 min walk - 0.9 miles
  • Kiyomizu Temple - 3 min drive - 1.1 miles
  • Kyoto University - 3 min drive - 1.9 miles
  • Kyoto Imperial Palace - 6 min drive - 1.5 miles

Getting around

  • Higashiyama Station - 4 min walk
  • Sanjo Station - 14 min walk
  • Itami Airport (ITM) - 67 min drive

Restaurants

  • ‪洛空 - ‬9 min walk
  • ‪お食事処明日香 - ‬1 min walk
  • ‪峯嵐堂平安神宮店 - ‬3 min walk
  • ‪みふき亭 - ‬5 min walk
  • ‪Green Door - ‬5 min walk

About this property

THE HOTEL HIGASHIYAMA KYOTO TOKYU, A Pan Pacific Hotel

Luxury hotel near Heian Shrine
Located close to Awata Shrine and Chion-in Temple, THE HOTEL HIGASHIYAMA KYOTO TOKYU, A Pan Pacific Hotel provides a garden, dry cleaning/laundry services, and a bar. Treat yourself to spa services, such as a facial or a body treatment. The on-site Regional cuisine restaurant, NANANOICHI, offers breakfast, lunch, and dinner. Free in-room WiFi, with speed of 25+ Mbps, and a gym are available to all guests.
You'll also enjoy perks such as:
  • Buffet breakfast (surcharge), free train station pick-up, and a 24-hour front desk
  • A front-desk safe, luggage storage, and an elevator
  • Coffee/tea in the lobby, a vending machine, and concierge services
  • Guest reviews say great things about the helpful staff
Room features
All 143 rooms include comforts such as air conditioning, as well as thoughtful touches like free WiFi and safes.
More conveniences in all rooms include:
  • Bidets, hair dryers, and toothbrushes and toothpaste
  • Heating and daily housekeeping

Awards and affiliations

The property is a member of Preferred Hotels & Resorts.

Languages

English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps

Parking and transportation

  • No onsite parking available
  • Free train station pick-up and drop-off shuttle from 8:00 AM to 8:30 PM
  • Train station shuttle at scheduled times

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: JPY 3,729 for adults and JPY 1,864 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Hosted evening meal available daily for a fee of JPY 7,000; reservation required

Restaurants on site

  • NANANOICHI
  • Tea&Bar Sarei

Things to do

  • Gym

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Outdoors

  • Garden

Spa

  • Facials

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Elevator
  • Hand-held showerhead
  • Handrails in stairways
  • Low-height counter and sink
  • Low-height desk
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-width doorways

More

  • 5 floors
  • Built in 2022
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Hair dryer
  • Slippers
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Free bottled water

More

  • Air conditioning
  • Heating
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 3:00 AM
Contactless check-in available
Late check-in subject to availability

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
Breakfast is not included in the breakfast rates for children 4-6 years old, and can be requested onsite for the listed child breakfast fee. The breakfast fee for children ages 0-3 is at no charge.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A city tax may be collected at the property. The city tax ranges from JPY 200-1,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately JPY 3729 for adults and JPY 1864 for children
  • Spa fee: JPY 6000 per night
  • Hosted evening meal: JPY 7000

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a smoke detector

We should mention

Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
A car is not required for transportation to and from this property

Property is also known as

THE HOTEL HIGASHIYAMA by KyotoTokyuHotel
THE HOTEL HIGASHIYAMA by Kyoto Tokyu Hotel
THE HOTEL HIGASHIYAMA KYOTO TOKYU, A Pan Pacific Hotel Hotel
THE HOTEL HIGASHIYAMA KYOTO TOKYU, A Pan Pacific Hotel Kyoto

Frequently asked questions

Is THE HOTEL HIGASHIYAMA KYOTO TOKYU, A Pan Pacific Hotel pet-friendly?

No, only service animals are welcome at the property.

How much is parking at THE HOTEL HIGASHIYAMA KYOTO TOKYU, A Pan Pacific Hotel?

This hotel doesn't offer parking.

What time is check-in at THE HOTEL HIGASHIYAMA KYOTO TOKYU, A Pan Pacific Hotel?

Check-in start time: 2:00 PM; Check-in end time: 3:00 AM. Late check-in is available during limited hours.

What time is check-out at THE HOTEL HIGASHIYAMA KYOTO TOKYU, A Pan Pacific Hotel?

Check-out is at 11:00 AM.

Where is THE HOTEL HIGASHIYAMA KYOTO TOKYU, A Pan Pacific Hotel located?

Located in Higashiyama Ward, this luxury hotel is within a 5-minute walk of Awata Shrine and Chion-in Temple. Kyoto Municipal Zoo and Heian Shrine are also within 15 minutes. Higashiyama Station is only a 4-minute walk and Keage Station is 10 minutes.

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THE HOTEL HIGASHIYAMA KYOTO TOKYU, A Pan Pacific Hotel Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 126 out of 165 reviews
Rating 8 - Good. 28 out of 165 reviews
Rating 6 - Okay. 5 out of 165 reviews
Rating 4 - Poor. 4 out of 165 reviews
Rating 2 - Terrible. 2 out of 165 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Mi Yon

Liked: Cleanliness, amenities, property conditions & facilities
Really loved the location! Beautiful property.
Stayed 1 night in May 2025

10/10 Excellent

force

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel
Stayed 1 night in May 2025

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Great all the way around.
Stayed 3 nights in Apr 2025

10/10 Excellent

Paul

Liked: Cleanliness, amenities, property conditions & facilities
Nice, clean and modern. It’s close enough to a subway to get most places. Staff is extremely nice and very friendly.
Stayed 1 night in May 2025

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely property. Lovely stay.
Stayed 2 nights in Apr 2025

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location for our interests and transportation options. Excellent shuttle from the train station. Outstanding staff.
Stayed 1 night in Apr 2025

8/10 Good

PETTY

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location.
Stayed 3 nights in Mar 2025

8/10 Good

nisha

Liked: Amenities
Boitique hotel. Large rooms. Breakfast Buffet was more towards japanese food.
Stayed 3 nights in Apr 2025

10/10 Excellent

Karolina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The “Sen” spa place and oil treatment were excellent. Thank you very much.
Stayed 1 night in May 2025

10/10 Excellent

Arthur

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very polite and helpful. They always went above and beyond to assist us. I would highly recommended this hotel.
Stayed 1 night in Apr 2025

10/10 Excellent

Travis

Liked: Amenities
!
Stayed 2 nights in Apr 2025

10/10 Excellent

Gladys Lyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and the staff were very helpful. I wish I could stay longer.
Stayed 1 night in Jan 2025

10/10 Excellent

Laurie

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent condition and sophisticated vibe. No real TV service just access to personal Netflix, etc, in case that’s important to you.
Stayed 1 night in Apr 2025

10/10 Excellent

Merys

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing hotel !!! Love everything about it - the staff, the room, the deco, the location … felt great while staying here.
Stayed 1 night in Nov 2024

10/10 Excellent

Rich

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is one of my favorite hotels in Japan. Besides the above, the hotel is located away from the tourist areas which makes the environment more relaxing.
Stayed 4 nights in Nov 2024

10/10 Excellent

Cristina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very fine new hotel. I really enjoyed my stay with my family there. Excellent breakfast and restaurant.
Stayed 2 nights in Oct 2024

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing hotel, quiet area.

Amazing hotel. But out of the way but perfect for a chill out over Xmas. Hotel is lovely, staff are super helpful. Hotel has a free shuttle bus to Kyoto station that runs once an hour. This was really convenient and the drivers were only to glad to help people with their luggage,
Stayed 4 nights in Dec 2024

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff, location and room was perfect! Would definitely stay at the hotel again
Stayed 10 nights in Aug 2024

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely stay - great staff but they lacked knowledge of speaking English; very accessible to restaurants & shopping; good restaurant.
Stayed 2 nights in Jul 2024

10/10 Excellent

Sakshi

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing hotel with all amenities
Stayed 4 nights in Oct 2024

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay
Stayed 3 nights in Apr 2023

8/10 Good

Miho

Liked: Cleanliness, staff & service, property conditions & facilities
It’s in a great location to walk around and be close the public transportations.
Stayed 2 nights in Aug 2024

10/10 Excellent

Soraya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice location if you like quiet areas, close to the bus and train stops. Breakfast was great, good mix of western options. Liked that the hotel was eco friendly and staff was great
Stayed 2 nights in Sep 2024

10/10 Excellent

Candace

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay! Beautiful property, walking distance to many sights in Kyoto. Rooms are spacious enough with the most amazing showers.
Stayed 7 nights in Jul 2024

10/10 Excellent

DIANA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is very clean and organized. Breakfast is amazing! Small but so tasty and so home made! The staff is really helpful and super friendly! Location is perfect! 7 mins max to the metro!
Stayed 3 nights in Oct 2024