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THE HOTEL HIGASHIYAMA KYOTO TOKYU, A Pan Pacific Hotel

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Hair dryer, slippers, bidet, towels - THE HOTEL HIGASHIYAMA KYOTO TOKYU, A Pan Pacific Hotel (Kyoto)
Luxury
4.5 star property
9.4

Exceptional

Kyoto sanctuary with private onsen

Tranquil alleys surround this luxury hotel, offering peaceful walks to nearby shrines and temples. The central patio features a sophisticated tea bar where guests unwind after sightseeing. Complimentary hourly shuttle service to Kyoto Station makes exploring the city's cultural treasures effortless.

Popular amenities

  • Free WiFi
  • Air conditioning
  • Gym

Room options

Available filters for rooms
Showing 19 of 19 rooms

View all photos for Superior Queen/Shower Booth, Non Smoking

In-room safe, free WiFi, bed sheets

Superior Queen/Shower Booth, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 21 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Superior Twin/Shower Booth, Non Smoking

In-room safe, free WiFi, bed sheets

Superior Twin/Shower Booth, Non Smoking

9.6 out of 10
Exceptional
(12 reviews)
  • City view
  • 21 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Deluxe King, Non Smoking

In-room safe, free WiFi, bed sheets

Deluxe King, Non Smoking

9.4 out of 10
Exceptional
(3 reviews)
  • City view
  • 24 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Deluxe Queen, Non Smoking

Deluxe Queen, Non Smoking | In-room safe, free WiFi, bed sheets

Deluxe Queen, Non Smoking

10.0 out of 10
Exceptional
(2 reviews)
  • City view
  • 24 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Deluxe Twin, Non Smoking

In-room safe, free WiFi, bed sheets

Deluxe Twin, Non Smoking

9.4 out of 10
Exceptional
(3 reviews)
  • City view
  • 27 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Large Twin Beds
  • Free WiFi

View all photos for Deluxe Triple, Non Smoking

In-room safe, free WiFi, bed sheets

Deluxe Triple, Non Smoking

8.0 out of 10
Very good
(3 reviews)
  • City view
  • 29 sq m
  • 1 bedroom
  • Sleeps 3
  • 3 Large Twin Beds
  • Free WiFi

View all photos for Deluxe Accessible Twin, Non Smoking

Deluxe Accessible Twin, Non Smoking | In-room safe, free WiFi, bed sheets

Deluxe Accessible Twin, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Large Twin Beds
  • Free WiFi

View all photos for Premier King/Shower Booth, Non Smoking

Premier King/Shower Booth, Non Smoking | In-room safe, free WiFi, bed sheets

Premier King/Shower Booth, Non Smoking

  • City view
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Premier Twin, Non Smoking

In-room safe, free WiFi, bed sheets

Premier Twin, Non Smoking

  • City view
  • 32 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Large Twin Beds
  • Free WiFi

View all photos for Premier Triple/Shower Booth, Non Smoking

In-room safe, free WiFi, bed sheets

Premier Triple/Shower Booth, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 39 sq m
  • 1 bedroom
  • Sleeps 3
  • 3 Large Twin Beds
  • Free WiFi

View all photos for Executive King, Non Smoking

In-room safe, free WiFi, bed sheets

Executive King, Non Smoking

  • City view
  • 35 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Executive Twin, Non Smoking

In-room safe, free WiFi, bed sheets

Executive Twin, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 42 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Large Twin Beds
  • Free WiFi

View all photos for Awata Suite, Non Smoking

Flat-screen TV

Awata Suite, Non Smoking

  • 58 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Okazaki Suite, Non Smoking

Flat-screen TV

Okazaki Suite, Non Smoking

  • 61 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Shirakawa Suite, Non Smoking

Flat-screen TV

Shirakawa Suite, Non Smoking

  • 65 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Pan Pacific Suite, Non Smoking

Flat-screen TV

Pan Pacific Suite, Non Smoking

  • City view
  • 86 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Deluxe King

In-room safe, free WiFi, bed sheets

Deluxe King

  • Sleeps 2
  • Free WiFi

View all photos for Deluxe Queen

In-room safe, free WiFi, bed sheets

Deluxe Queen

  • Sleeps 2
  • Free WiFi

View all photos for Deluxe Twin

In-room safe, free WiFi, bed sheets

Deluxe Twin

  • Sleeps 2
  • Free WiFi

About the neighborhood

Located in Higashiyama Ward, a neighborhood in Kyoto, THE HOTEL HIGASHIYAMA KYOTO TOKYU, A Pan Pacific Hotel is near a metro station. Chion-in Temple and Heian Shrine are notable landmarks, and travelers looking to shop may want to visit Kawaramachi Street. Don't miss out on a visit to Kyoto Municipal Zoo. Visit our Kyoto travel guide
Map
175-2 Ebisucho Higashiyama Ward, Kyoto, Kyoto, 605-0033

What's nearby

  • Chion-in Temple
    Chion-in Temple
    3 min walk - 0.2 miles
  • Kyoto Municipal Zoo
    Kyoto Municipal Zoo
    4 min walk - 0.3 miles
  • Yasaka Shrine
    Yasaka Shrine
    9 min walk - 0.5 miles
  • Heian Shrine
    Heian Shrine
    9 min walk - 0.5 miles
  • 京都市四条河原町交差点の夜の景観。
    Kawaramachi Street
    17 min walk - 0.9 miles

Getting around

  • Higashiyama Station
    4 min walk
  • Sanjo Station
    13 min walk
  • Itami Airport (ITM)
    66 min drive

Restaurants

  • お食事処明日香
    1 min walk
  • あるぺんrose
    2 min walk
  • おふく
    1 min walk
  • シュイロ
    2 min walk
  • 丹 tan
    4 min walk

About this property

THE HOTEL HIGASHIYAMA KYOTO TOKYU, A Pan Pacific Hotel

Luxury hotel near Heian Shrine
Located close to Awata Shrine and Chion-in Temple, THE HOTEL HIGASHIYAMA KYOTO TOKYU, A Pan Pacific Hotel provides a garden, dry cleaning/laundry services, and a bar. Treat yourself to spa services, such as a body treatment or a facial. The on-site Regional cuisine restaurant, NANANOICHI, offers breakfast, lunch, and dinner. Free in-room WiFi, with speed of 50+ Mbps, and a gym are available to all guests.
You'll also enjoy perks such as:
  • Buffet breakfast (surcharge), free train station pick-up, and a vending machine
  • Concierge services, luggage storage, and a front-desk safe
  • Coffee/tea in the lobby, an elevator, and a 24-hour front desk
  • Guest reviews say great things about the helpful staff
Room features
All 143 rooms include comforts such as air conditioning, as well as thoughtful touches like free WiFi and safes.
More conveniences in all rooms include:
  • Bidets, hair dryers, and toothbrushes and toothpaste
  • Heating and daily housekeeping

Awards and affiliations

The property is a member of Preferred Hotels & Resorts.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • Free train station pick-up and drop-off shuttle from 8:00 AM to 8:30 PM
  • Train station shuttle at scheduled times

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: JPY 3,729 for adults and JPY 1,864 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Hosted evening meal available daily for a fee of JPY 9,000; reservation required

Restaurants on site

  • NANANOICHI
  • Tea&Bar Sarei

Things to do

  • Gym

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Outdoors

  • Garden

Spa

  • Facials

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Elevator
  • Front entrance ramp
  • Hand-held showerhead
  • Handrails in stairways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchairs on site

More

  • 5 floors
  • Built in 2022
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Hair dryer
  • Slippers
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Free bottled water

More

  • Air conditioning
  • Heating
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 3:00 AM
Contactless check-in available
Late check-in subject to availability

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Breakfast is not included in the breakfast rates for children 4-6 years old, and can be requested onsite for the listed child breakfast fee. The breakfast fee for children ages 0-3 is at no charge.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately JPY 3729 for adults and JPY 1864 for children
  • Spa fee: JPY 7000 per night
  • Hosted evening meal: JPY 9000

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a smoke detector

We should mention

Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
A car is not required for transportation to and from this property

Frequently asked questions

Is THE HOTEL HIGASHIYAMA KYOTO TOKYU, A Pan Pacific Hotel pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

This hotel doesn't offer parking.

What time is check-in at THE HOTEL HIGASHIYAMA KYOTO TOKYU, A Pan Pacific Hotel?

Check-in start time: 2:00 PM; Check-in end time: 3:00 AM. Late check-in is available during limited hours.

What time is check-out at THE HOTEL HIGASHIYAMA KYOTO TOKYU, A Pan Pacific Hotel?

Check-out is at 11:00 AM.

Where is THE HOTEL HIGASHIYAMA KYOTO TOKYU, A Pan Pacific Hotel located?

Located in Higashiyama Ward, this luxury hotel is within a 5-minute walk of Awata Shrine and Chion-in Temple. Kyoto Municipal Zoo and Heian Shrine are also within 10 minutes. Higashiyama Station is only a 4-minute walk and Keage Station is 8 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

THE HOTEL HIGASHIYAMA KYOTO TOKYU, A Pan Pacific Hotel Reviews

9.4

Exceptional

9.8

Cleanliness

9.4

Amenities

9.4

Staff & service

9.6

Property conditions & facilities
Rating 10 - Excellent. 319 out of 410 reviews
Rating 8 - Good. 65 out of 410 reviews
Rating 6 - Okay. 15 out of 410 reviews
Rating 4 - Poor. 6 out of 410 reviews
Rating 2 - Terrible. 5 out of 410 reviews

Reviews

Verified

10/10 Excellent

Frankie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staffs were helpful and friendly! Breakfast has a lot of choices and the restaurant serve great lunch and dinner with reasonable price!
Stayed 6 nights in May 2026
Verified

10/10 Excellent

George

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was excellent, very polite and helpful
Stayed 2 nights in May 2026
Verified

8/10 Good

Joanne

Liked: Cleanliness, amenities, property conditions & facilities
Loved the outdoor foot bath after a long day of touring.
Stayed 3 nights in May 2026
Verified

10/10 Excellent

Monica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a great hotel for us.Even I liked another hotel more ( because of more spacious room) , I can't give them less than 5 stars, because the services were great, food was good, their garden was wonderful.The staff was beyond amazing.
Stayed 4 nights in May 2026
Verified

10/10 Excellent

Lydia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Highly recommend. Staff very professional and attentive. Hotel has a footbath in the courtyard and we enjoyed it every evening as many others did as well. Rooms are a good size and beautiful. Concierge and front desk staff provided excellent service. We would stay there again.
Stayed 2 nights in May 2026
Verified

10/10 Excellent

Tedi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel exuded a brand-new ambiance, and the staff was exceptionally polite and respectful. Its convenient location and excellent shuttle service added to its appeal. The breakfast was a delightful experience, offering a diverse selection of Japanese and Western-style options. We’ll definitely be returning to this hotel for our next stay.
Stayed 2 nights in May 2026
Verified

10/10 Excellent

Patricia Jean Louise

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful quiet hotel in a great area. Loved that we could walk to Gion in 15 minutes. The shuttle to Kyoto station was a nice perk. The private Onsen was great as well.
Stayed 5 nights in Mar 2026
Verified

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was awesome. The hotel has private spas you can rent by the hour and a foot bath in the garden. All the staff is super friendly. The hotel is outside of the crazy busy areas but is literally a 15 minute walk to the heart of Kyoto. I definitely recommend this hotel.
Stayed 4 nights in Apr 2026
Verified

10/10 Excellent

Dave

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, really helpful staff. It was very convenient to get to Osanbashi Pier.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Erkki

Liked: Cleanliness, staff & service, amenities
Great location, excellent service and delicious breakfast.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Joel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, Kyoto Station shuttle was amazing. Everybody was so kind and the breakfast was excellent. A great place to stay.
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Jesus Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel, VERY walkable to a multitude of shrines and traditional landmarks. Also walking distance from a very nice shopping district and market. Highly recommend.
Stayed 4 nights in Mar 2026
Verified

8/10 Good

Shel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was great as was the food. We weren’t happy with the room design ( almost no storage, room was a little small, no where in the shower room to put clean clothes and keep them dry ) . We understand the staff couldn’t redesign the room .
Stayed 4 nights in May 2026
Verified

10/10 Excellent

Joshua

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a very special hotel. It’s walking distance to Heian shrine. Lots of good hiking spots near by. The food selection is a little sparse, but there are some good spots near by. The room was very large and we got a view of a cherry tree from our room. Joshua from the staff was very nice and set us up for a great trip.
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly and attentive staff, delicious breakfast and
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Shady

Liked: Cleanliness, staff & service, amenities
Incredibly helpful staff, very clean property and room.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Shady

Liked: Cleanliness, staff & service
Excellent property, great rooms. Staff was very helpful and accommodating, and rooms were very clean.
Stayed 4 nights in Dec 2025
Verified

10/10 Excellent

Beata

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean , spacious well supplied room
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Lloyd

Liked: Cleanliness, staff & service, amenities
Spotless room, courteous staff, good location to temples and trails
Stayed 4 nights in Dec 2025
Verified

10/10 Excellent

Cesar

Liked: Cleanliness, amenities, property conditions & facilities
Perfect service all around, I would gladly stay here again.
Stayed 4 nights in Dec 2025
Verified

10/10 Excellent

Doran

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They have a great shuttle service from the station to the hotel
Stayed 4 nights in Dec 2025
Verified

10/10 Excellent

kathryn

Liked: Cleanliness, amenities, property conditions & facilities
Wonderful staff and welcome, help with travel plans. Room was clean and comfortable, nice shuttle van and great location too! Thank you Hotel Higashiyama team
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Angelica

Liked: Cleanliness, amenities, property conditions & facilities
I absolute loved everything about the location (close to a 7/11), buses that could take you around the area, the beds, the room, the service was great. I actually recommend this hotel to anyone I know going to Kyoto.
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

serena

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We loved staying at this hotel. Serene area close to many beautiful temples. Gentle and lovely staff attending to every need.
Stayed 6 nights in Dec 2025
Verified

10/10 Excellent

Kulbinder

Liked: Cleanliness, amenities, property conditions & facilities
Room was very clean and the staff were excellent
Stayed 4 nights in Nov 2025