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The Hiramatsu Kyoto

4.0 star property
Two restaurants showcase local flavors at this sophisticated retreat near Kawaramachi Street, with nearby adventures waiting at Nishiki Market and Nijō Castle

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Photo gallery for The Hiramatsu Kyoto

A modern hotel room with a large bed, a desk, and a view through a window with vertical blinds. - The Hiramatsu Kyoto (Kyoto)
A corridor with wooden pillars, a tiled floor, and a view into another room. - The Hiramatsu Kyoto (Kyoto)
A traditional Japanese-style room with tatami flooring, a low table with books and a red object, and a view of a Zen garden through a wooden screen. - The Hiramatsu Kyoto (Kyoto)
A traditional building with a wooden facade and a sign indicating it is a hotel. - The Hiramatsu Kyoto (Kyoto)
A corridor with a high ceiling, wooden beams, and a series of windows on one side. - The Hiramatsu Kyoto (Kyoto)
The Hiramatsu Kyoto is ideal for exploring the city's cultural treasures. Free in-room WiFi keeps you connected, and the multilingual staff is praised for their helpfulness with tours and tickets. The property is close to Nishiki Market and historic Nijō Castle.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Spa
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Breakfast available
  • Laundry

Room options

View all photos for Superior Room

A hotel room with two beds, a desk, a chair, and a small table with a teapot and cups.

Superior Room

10.0 out of 10
Exceptional
(1 review)
  • 55 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Large Twin Beds
  • Free WiFi

View all photos for Deluxe Room

A modern hotel room with a large bed, a desk, two chairs, a TV, and a wall-mounted lamp.

Deluxe Room

10.0 out of 10
Exceptional
(1 review)
  • 60 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Large Twin Beds
  • Free WiFi

View all photos for Deluxe Room (Premium)

A modern hotel room with two beds, a desk, and a large window.

Deluxe Room (Premium)

10.0 out of 10
Exceptional
(1 review)
  • 72 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Large Twin Beds
  • Free WiFi

View all photos for Junior Suite

A traditional Japanese-style room with a tatami mat floor, a low table with chairs, a hanging light fixture, and a sliding door leading to a sleeping area with a futon bed.

Junior Suite

  • 87 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Large Twin Beds
  • Free WiFi

View all photos for THE HIRAMATSU Suite

A modern hotel room with a wooden floor, a large bed, two chairs, a desk, and a view through a sliding door.

THE HIRAMATSU Suite

  • 103 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Large Twin Beds
  • Free WiFi

View all photos for Superior

A hotel room with a bed, a round table with a tea set, a chair, and a view through a wooden partition.

Superior

  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Deluxe

A hotel room with a bed, two chairs, a desk, a wall-mounted TV, and a bedside table.

Deluxe

  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Deluxe Premier

A hotel room with a wooden floor, a bed with a headboard, a desk with a chair, a table with chairs, and a partition with vertical slats.

Deluxe Premier

  • Sleeps 3
  • 2 Twin Beds
  • Free WiFi

View all photos for Half Board(Italian Dinner) The Hiramatsu Suite

A plate with a lobster tail, a mound of what appears to be mashed potatoes, and a stack of pancakes or pancakes with a dollop of cream on top.

Half Board(Italian Dinner) The Hiramatsu Suite

  • 104 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Large Twin Beds
  • Free WiFi

View all photos for Half Board(Italian Dinner) Junior Suite

A plate with a lobster tail, a mound of what appears to be mashed potatoes, and a stack of pancakes or pancakes with a dollop of cream on top.

Half Board(Italian Dinner) Junior Suite

  • 87 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Large Twin Beds
  • Free WiFi

View all photos for Half Board(Italian Dinner) Superior Room

A plate with a lobster tail, a mound of what appears to be mashed potatoes, and a stack of pancakes or pancakes with a dollop of cream on top.

Half Board(Italian Dinner) Superior Room

  • 55 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Large Twin Beds
  • Free WiFi

View all photos for Half Board(Italian Dinner) Deluxe Room

A plate with a lobster tail, a mound of what appears to be mashed potatoes, and a stack of pancakes or pancakes with a dollop of cream on top.

Half Board(Italian Dinner) Deluxe Room

  • 60 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Large Twin Beds
  • Free WiFi

View all photos for Half Board(Italian Dinner) Deluxe Premium Room

A plate with a lobster tail, a mound of what appears to be mashed potatoes, and a stack of pancakes or pancakes with a dollop of cream on top.

Half Board(Italian Dinner) Deluxe Premium Room

  • 72 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Large Twin Beds
  • Free WiFi

View all photos for *Adult Only Half Board(Japanese Dinner) The Hiramatsu Suite

A bowl of food with a decorative lid.

*Adult Only Half Board(Japanese Dinner) The Hiramatsu Suite

  • 104 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Large Twin Beds
  • Free WiFi

View all photos for *Adult Only Half Board(Japanese Dinner) Junior Suite

A bowl of food with a decorative lid.

*Adult Only Half Board(Japanese Dinner) Junior Suite

  • 87 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Large Twin Beds
  • Free WiFi

View all photos for *Adult Only Half Board(Japanese Dinner) Superior Room

A bowl of food with a decorative lid.

*Adult Only Half Board(Japanese Dinner) Superior Room

  • 55 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Large Twin Beds
  • Free WiFi

View all photos for *Adult Only Half Board(Japanese Dinner) Deluxe Room

A bowl of food with a decorative lid.

*Adult Only Half Board(Japanese Dinner) Deluxe Room

  • 60 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Large Twin Beds
  • Free WiFi

View all photos for *Adult Only Half Board(Japanese Dinner) Deluxe Premium Room

A bowl of food with a decorative lid.

*Adult Only Half Board(Japanese Dinner) Deluxe Premium Room

  • 72 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Large Twin Beds
  • Free WiFi

About the neighborhood

Downtown Kyoto, a neighborhood in Kyoto, is home to The Hiramatsu Kyoto. Nishiki Market and Nijō Castle are notable landmarks, and the area's natural beauty can be seen at Arashiyama Bamboo Grove and Lake Biwa. Kyoto Gyoen National Garden and Kyoto Aquarium are also worth visiting. Visit our Kyoto travel guide
Map
361 Ennogyojacho, Nakagyoku, Kyoto, Kyoto, 604-8174

What's nearby

  • Cherry blossoms in full bloom against a backdrop of traditional Japanese architecture.
    Shijo Street
    7 min walk - 0.4 miles
  • A traditional Japanese building with a stone wall and a canal reflecting the structure.
    Nijō Castle
    10 min walk - 0.6 miles
  • A bustling indoor market with various shops and stalls.
    Nishiki Market
    10 min walk - 0.6 miles
  • A brightly lit urban street at night with illuminated buildings and a tree-lined sidewalk.
    Kawaramachi Street
    13 min walk - 0.7 miles
  • A street with red umbrellas and a restaurant with a sign in Japanese.
    Pontocho Alley
    15 min walk - 0.8 miles

Getting around

  • Karasuma Oike Station
    3 min walk
  • Karasuma Station
    9 min walk
  • Itami Airport (ITM)
    56 min drive

Restaurants

  • Starbucks
    3 min walk
  • マクドナルド 烏丸御池店
    2 min walk
  • GYOZA OHSHO 烏丸御池店
    2 min walk
  • 京都ことこと 烏丸御池店
    2 min walk
  • すし善
    2 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Daily Japanese breakfast available 8:00 AM to 9:30 AM for a fee: JPY 7,260 per person
  • 2 restaurants
  • Hosted evening meal available daily for a fee of JPY 24,200; reservation required

Family friendly

  • In-room crib
  • In-room refrigerator
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-width doorways

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Free crib

Bathroom

  • Bathrobes
  • Bidet
  • Children's slippers
  • Free toiletries
  • Hair dryer
  • Jetted bathtub
  • Private bathroom
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Electrical adapters
  • Free daily newspapers
  • Heating (climate-controlled)
  • Individual decor
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 5 years can stay for free if using existing beds when occupying the parent or guardian's room
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

  • Fee for Japanese breakfast: approximately JPY 7260 per person
  • Hosted evening meal: JPY 24200

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher

We should mention

Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file

Frequently asked questions

Is The Hiramatsu Kyoto pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

This hotel doesn't offer parking.

What time is check-in at The Hiramatsu Kyoto?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at The Hiramatsu Kyoto?

Check-out is at 11:00 AM.

Where is The Hiramatsu Kyoto located?

Located in Downtown Kyoto, this hotel is within a 10-minute walk of Kyoto International Manga Museum and Shijo Street. Nishiki Market and Nijō Castle are also within 15 minutes. Karasuma Oike Station is only a 3-minute walk and Marutamachi Station is 10 minutes.

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Reviews

The Hiramatsu Kyoto Reviews

8.8

Excellent

10

Cleanliness

9.8

Amenities

9.8

Staff & service

9.6

Property conditions & facilities
Rating 10 - Excellent. 24 out of 33 reviews
Rating 8 - Good. 4 out of 33 reviews
Rating 6 - Okay. 1 out of 33 reviews
Rating 4 - Poor. 2 out of 33 reviews
Rating 2 - Terrible. 2 out of 33 reviews

Reviews

Verified review

10/10 Excellent

Anna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel with authentic Japanese vibe and accommodations for American travelers. The room is spacious and well organized for a family travel. Staff is very helpful and friendly. Highly recommended it! Thank you for a great experience 🙏
Stayed 3 nights in Jun 2026
Verified review

10/10 Excellent

jazzmine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Oh my goodness, this place was incredible. The staff were some of the kindest and most attentive people I’ve ever met. I honestly wish I could have spent my entire two-week trip here because I enjoyed every moment of my stay. From the moment I arrived, the experience was exceptional. The luggage I had transferred from my previous hotel was already waiting in my room, which made check-in completely stress-free. Before taking me to my room, the staff gave me a tour of the property, explained all of the amenities and operating hours, and made sure I knew everything I needed to enjoy my stay. They were so welcoming and genuinely wished me the best stay, which made me feel right at home. The rooms were spacious, beautifully designed, and incredibly comfortable. The jetted tubs were amazing after long days of exploring, and the breakfast was delicious, beautifully presented, and very aesthetic. Every detail of the hotel felt thoughtful and luxurious. But what truly made this place special was the staff. Their hospitality was beyond anything I expected, and words honestly can’t describe how wonderful they were. They went above and beyond to make me feel welcomed and cared for throughout my stay. I enjoyed this hotel more than I can put into words, and I genuinely miss it already. If I ever return to Japan, staying here again will be at the very top of my list. ❤️🇯🇵✨
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Paul Andrew M

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was perfect, except for the aircon placement. The hotel uses ducted aircon vents which, unfortunately, was placed right smack on top of the bed. Although the room had a high ceiling, one had to keep their head covered with the blanket just so that cold air won't be continuously blasting on to one's head. Nevertheless, the hotel itself was clean, modern, and in a quiet neighborhood. They finally have room service, which unfortunately for us we weren't able to try because it was only from 5:30 pm to 9:00 pm. The room itself was immaculate - the bathroom was huge, and the toilet was a Neorest AH. Overall, we'd go back to this. One last thing - always get the full breakfast. You won't regret it!
Only flaw - the aircon vent was right on top of the bed. Double check if your room has this quirk and request to move if possible
Western breakfast...
Full breakfast (missing are 2 other dishes...)
Stayed 2 nights in Sep 2025
Verified review

10/10 Excellent

Hacop

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience felt authentic Japanese.
Stayed 3 nights in Oct 2025
Verified review

10/10 Excellent

Sam

Liked: Staff & service, amenities, property conditions & facilities
Superb room, exceptionally friendly staff.
Stayed 3 nights in Jan 2023
Verified review

10/10 Excellent

Maureen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was beautiful and spacious and the service was excellent. I highly recommend dinner reservations at their restaurant. The food was amazingly delicious.
Stayed 4 nights in Mar 2024
Verified review

10/10 Excellent

MIHO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely the best hotel I stayed so far, beautiful, tasteful and luxurious decor, understated Kyoto elegance. We enjoyed the Best possible Japanese breakfast with freshest ingredients, Top quality local Kyoto amenities and attentiveness of every staff member.
Verified review

10/10 Excellent

meng

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice location and room, just to be aware check out time is 11 instead of 12 here
Stayed 2 nights in Jul 2024
Verified review

10/10 Excellent

Luohan

Liked: Cleanliness, staff & service, property conditions & facilities
Love this hotel. The customer service is the best I have experienced so far across Japan and other countries. I appreciate the caring and consideration that staff have taken care for us. I appreciate having such quite family space in Kyoto which was exactly we were looking for. The quality of the amenities and the services are best of best. Highly recommend
Verified review

10/10 Excellent

LEXIN

Liked: Cleanliness, staff & service, property conditions & facilities
Exceptional experience
Stayed 2 nights in Jul 2023
Verified review

8/10 Good

Aiko

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super nice hotel with updated amenities in your room. Everyone there was super friendly and attentive, they’ll make you feel like a VIP. The bedding was amazing, it felt like I was sleeping on clouds. This isn’t the place if you prefer to have natural sunlight, this place is pretty dark overall. Also I swear breakfast said 2200 per person on the menu but I ended up getting charged 12000yen for 2 people (about $100USD) so I’d make sure on the price before you add on breakfast and reserve your spot in the morning. It was great but not too sure if it was worth $100.. would I go back to this hotel? Probably not, even though it was a really nice place.
Verified review

8/10 Good

Michi

Liked: Cleanliness, amenities, property conditions & facilities
改装されてからの営業からまだ浅い為、とてもきれいな内装でした。 また、和を中心に庭園などがあり心が和む雰囲気が良かったと思います。 スタッフの方はいいのか，悪いのか評価が難しいところです。悪くもなく、よくも無い、普通なのかなと言った感じです。 でも，とてもゆっくりとリラックスして過ごすことが出来ました。有難う御座いまました。 さらに，精進される事を願っています。
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

INAGAKI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
イタリアン朝食美味しかったです。
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

???

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
ひらまつホテルは全部制覇するつもりで、箱根、沖縄、京都と泊まりましたが、料理はどこも大変美味しかったです。京都は立地の関係かトイレとバスが一緒なところ以外は満足でした。
Stayed 1 night in Jul 2025
Verified review

10/10 Excellent

TAKAYUKI

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
門をくぐった時から始まる素晴らしいもてなしと、シンプルで和モダンな館内室内が心を落ち着かせてくれます。観光ではなくここでの時間を過ごすためだけに訪問しました。広く清潔な室内は、静かな時間を過ごすにふさわしい。いずみでの夕食をいただきました。旬の食材に手間をかけたそれぞれの料理、特に八寸は注目に値します。日本酒も楽しめて、とても若いスタッフですが細かな気遣いがとてもよい。英語も中国語も使えます。また行きたい
Stayed 1 night in Mar 2025
Verified review

4/10 Poor

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort

洗面所と空調に問題有りでした

洗面所が狭く、洗面ボウルも一つしか無く、トイレの蓋も自動で何度も開いてしまいました。ベッドの横に空調があり、風の音で眠れないため、止めるしかありませんでした。朝方4時前にゴミ収集車の音で3,4回目が覚めてしまいました。食事は夕食、朝食共に素晴らしかったので、不満は部屋のみです。
Stayed 1 night in Oct 2024
Verified review

10/10 Excellent

??

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
彼女の誕生日旅行、またプロポーズの場所として宿泊させて頂きました。 当日レストランは、予約で埋まっていたので部屋にケーキと花束を用意してもらいました。 外に食事に出ていたので、チェックインが遅い時間になってしまいましたが、遅い時間帯にも関わらず、スムーズな対応をして頂き思い出に残る旅行となりました。 お部屋の雰囲気もとても良く、また旅行に行く機会があったら是非宿泊させて頂きたいです。
Stayed 2 nights in Mar 2023
Verified review

10/10 Excellent

Joke

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Must stay

This place is a must very nice people ,rooms , great beds. Worth it.
Stayed 2 nights in Feb 2023
Verified review

10/10 Excellent

Eiji

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
初めてのひらまつホテル ホテル、サービス、食事 どれも質が高く、良い思い出を作る事が出来ました 今後も日本各地のひらまつホテルを利用したいと思います
Stayed 1 night in Sep 2021
Verified review

4/10 Poor

Verified traveler

Liked: Cleanliness
Disliked: Staff & service
スタッフの姿が見えなくて、すみませんと何度も声をかけなければいけないホテルに初めて泊まりました。チェックインの時も外出から戻った時もチェックアウトの時も....
Stayed 1 night in Apr 2020
Verified review

10/10 Excellent

Toshiko

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Allison

Stayed 4 nights in Mar 2026
Verified review

10/10 Excellent

VALTYR

Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Johan

Stayed 1 night in Mar 2026
Verified review

6/10 Okay

YUSUKE

Stayed 2 nights in Oct 2025