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Suiran, A Luxury Collection Hotel, Kyoto

5.0 star property
Boardwalk/promenade hotel with a full-service spa and a 24-hour fitness center

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Photo gallery for Suiran, A Luxury Collection Hotel, Kyoto

Down comforters, minibar, in-room safe, free cribs/infant beds
Property grounds
Exterior
Hot springs
Presidential Suite, 1 Bedroom, Non Smoking, Balcony | Living room | 42-inch flat-screen TV with satellite channels, TV

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Gym
  • Housekeeping
  • Laundry
  • Spa
  • Breakfast available
  • Parking available

Room options

Available filters for rooms
Showing 11 of 11 rooms

View all photos for Executive Suite, 1 Bedroom, Non Smoking (AKATOKITSUYU)

Executive Suite, 1 Bedroom, Non Smoking (AKATOKITSUYU) | Living room | 42-inch flat-screen TV with satellite channels, TV

Executive Suite, 1 Bedroom, Non Smoking (AKATOKITSUYU)

Highlights

Furnished lanai
Air conditioning
Free cribs/infant beds
Refrigerator
Flat-screen TV
Separate bedroom
Down duvet
Bathrobes
  • 63 sq m
  • Mountain view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, Multiple Beds, Non Smoking (Kyotsukikoto)

Room, Multiple Beds, Non Smoking (Kyotsukikoto) | Down comforters, minibar, in-room safe, free cribs/infant beds

Room, Multiple Beds, Non Smoking (Kyotsukikoto)

Highlights

Furnished lanai
Air conditioning
Free cribs/infant beds
Refrigerator
Flat-screen TV
Down duvet
Bathrobes
Toilet with electronic bidet
  • 65 sq m
  • Sleeps 6
  • 6 Twin Beds

View all photos for Suite, 1 Bedroom, Non Smoking, Garden View

Suite, 1 Bedroom, Non Smoking, Garden View | Living room | 42-inch flat-screen TV with satellite channels, TV

Suite, 1 Bedroom, Non Smoking, Garden View

Highlights

Furnished lanai
Air conditioning
Free cribs/infant beds
Refrigerator
Flat-screen TV
Separate bedroom
Down duvet
Bathrobes
  • 80 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Executive Suite, 1 Bedroom, Non Smoking (TOGETSU)

Executive Suite, 1 Bedroom, Non Smoking (TOGETSU) | Living room | 42-inch flat-screen TV with satellite channels, TV

Executive Suite, 1 Bedroom, Non Smoking (TOGETSU)

Highlights

Furnished lanai
Air conditioning
Free cribs/infant beds
Refrigerator
Flat-screen TV
Separate bedroom
Down duvet
Bathrobes
  • 60 sq m
  • River view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Room, 1 King Bed, Non Smoking, Balcony (View)

Down comforters, minibar, in-room safe, free cribs/infant beds

Room, 1 King Bed, Non Smoking, Balcony (View)

Highlights

Balcony
Air conditioning
Free cribs/infant beds
Refrigerator
Flat-screen TV
Down duvet
Bathrobes
Toilet with electronic bidet
  • 38 sq m
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Twin Beds, Non Smoking, Balcony (View)

Room, 2 Twin Beds, Non Smoking, Balcony (View) | Down comforters, minibar, in-room safe, free cribs/infant beds

Room, 2 Twin Beds, Non Smoking, Balcony (View)

Highlights

Balcony
Air conditioning
Free cribs/infant beds
Refrigerator
Flat-screen TV
Down duvet
Bathrobes
Toilet with electronic bidet
  • 38 sq m
  • Mountain view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Room, 1 King Bed, Non Smoking (SHIROSUMIRE, Arashiyama view)

Down comforters, minibar, in-room safe, free cribs/infant beds

Room, 1 King Bed, Non Smoking (SHIROSUMIRE, Arashiyama view)

Highlights

Furnished lanai
Air conditioning
Free cribs/infant beds
Refrigerator
Flat-screen TV
Down duvet
Bathrobes
Toilet with electronic bidet
  • 59 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Twin Beds, Non Smoking, Garden View (YUZUNOHA)

Room, 2 Twin Beds, Non Smoking, Garden View (YUZUNOHA) | Down comforters, minibar, in-room safe, free cribs/infant beds

Room, 2 Twin Beds, Non Smoking, Garden View (YUZUNOHA)

Highlights

Furnished lanai
Air conditioning
Free cribs/infant beds
Refrigerator
Flat-screen TV
Down duvet
Bathrobes
Toilet with electronic bidet
  • 38 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Presidential Suite, 1 Bedroom, Non Smoking, Balcony

Presidential Suite, 1 Bedroom, Non Smoking, Balcony | Living room | 42-inch flat-screen TV with satellite channels, TV

Presidential Suite, 1 Bedroom, Non Smoking, Balcony

Highlights

Balcony
Air conditioning
Free cribs/infant beds
Refrigerator
Flat-screen TV
Separate bedroom
Down duvet
Bathrobes
  • 100 sq m
  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking, Garden View (YUZUNOHA)

Down comforters, minibar, in-room safe, free cribs/infant beds

Room, 1 King Bed, Non Smoking, Garden View (YUZUNOHA)

Highlights

Furnished lanai
Air conditioning
Free cribs/infant beds
Refrigerator
Flat-screen TV
Down duvet
Bathrobes
Toilet with electronic bidet
  • 38 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Twin Beds, Non Smoking (View)

Room, 2 Twin Beds, Non Smoking (View) | Down comforters, minibar, in-room safe, free cribs/infant beds

Room, 2 Twin Beds, Non Smoking (View)

Highlights

Furnished lanai
Air conditioning
Free cribs/infant beds
Refrigerator
Flat-screen TV
Down duvet
Bathrobes
Toilet with electronic bidet
  • 40 sq m
  • Mountain view
  • Sleeps 2
  • 2 Twin Beds

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9.6 out of 10, Exceptional, 92 reviews
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About the neighborhood

Map
Saga-tenryuji, Ukyo-ku, 12 Susukinobaba-cho, Kyoto, Kyoto, 616-8385

What's nearby

  • Arashiyama Onsen - 1 min walk - 0.0 miles
  • Tenryu-ji Temple - 3 min walk - 0.2 miles
  • Togetsukyo Bridge - 7 min walk - 0.4 miles
  • Arashiyama Bamboo Grove - 7 min walk - 0.4 miles
  • Arashiyama Monkey Park Iwatayama - 14 min walk - 0.8 miles

Getting around

  • Arashiyama Station - 7 min walk
  • Torokko Arashiyama Station - 10 min walk
  • Kansai Intl. Airport (KIX) - 104 min drive

Restaurants

  • ‪嵐山よしむら - ‬4 min walk
  • ‪Arabica Arashiyama - ‬4 min walk
  • ‪OBU CAFE - ‬7 min walk
  • ‪京翠嵐 - ‬2 min walk
  • ‪パンとエスプレッソと嵐山庭園 - ‬3 min walk

About this property

Suiran, A Luxury Collection Hotel, Kyoto

Luxury hotel near Togetsukyo Bridge
Located close to Tenryu-ji Temple and Arashiyama Monkey Park Iwatayama, Suiran, A Luxury Collection Hotel, Kyoto provides an outdoor mineral hot spring (onsen), a coffee shop/cafe, and a Japanese garden. For some rest and relaxation, visit the 2 hot springs or outdoor private bath, and indulge in a body wrap, aromatherapy, or a massage. The on-site international cuisine restaurant, KyoSuiran, offers breakfast, lunch, and dinner. In addition to dry cleaning/laundry services and a 24-hour gym, guests can connect to free in-room WiFi.
Other perks at this hotel include:
  • Full breakfast (surcharge), free train station pick-up, and hot springs on site
  • Self parking (surcharge), a 24-hour front desk, and an elevator
  • Massage treatment rooms, luggage storage, and a banquet hall
Room features
All guestrooms at Suiran, A Luxury Collection Hotel, Kyoto offer perks such as furnished lanais and air conditioning, as well as amenities like late night room service and free WiFi.
Other conveniences in all rooms include:
  • Down comforters, rollaway/extra beds (surcharge), and free cribs/infant beds
  • Partially open bathrooms with deep soaking tubs and toilets with electronic bidets
  • 42-inch flat-screen TVs with satellite channels
  • Recycling, refrigerators, and coffee/tea makers

Languages

Chinese (Mandarin), English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free 24-hour train station pick-up shuttle
  • Train station shuttle on request
  • Self parking on site (JPY 2,200 per night)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily full breakfast available 7:00 AM to 10:00 AM for a fee: JPY 6,500 per person
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Cafe Hassui
  • KyoSuiran

Things to do

  • 2 hot springs
  • 24-hour gym
  • Full-service spa

Family friendly

  • In-room crib
  • In-room refrigerator
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Turndown service

Outdoors

  • Garden
  • In a nature reserve
  • In the mountains
  • On a river
  • On the boardwalk/promenade

Full-service spa

  • 2 hot springs
  • 2 treatment rooms
  • Aromatherapy
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hot springs open from 6:00 AM - 11:00 PM
  • Hot springs water temperature - 108 ºF
  • In-room massages
  • Private outdoor bath (no minerals) in communal space
  • Public outdoor mineral hot springs (onsen)
  • Shared men and women areas
  • Spa open daily
  • Yukata (Japanese robes)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible train station shuttle
  • Elevator
  • Grab bar in bathtub
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Raised toilet seat
  • Transfer shower
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 3 floors
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Rooftop garden

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer (on request)
  • Partially-open bathroom
  • Separate bathtub and shower
  • Slippers
  • Toilet with electronic bidet
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Late-night room service
  • Minibar
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the train station; to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Guests driving to the property should contact this property in advance (e.g., directions)

Renovations and closures

This property is closed from June 25 2025 to June 28 2025 (dates subject to change).

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for JPY 8855.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A city tax may be collected at the property. The city tax ranges from JPY 200-1,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A bathing tax, collected at the property, may be charged. The bathing tax applies to properties with hot springs and ranges from JPY 150-500 per person, per night based on local regulations. Please note that further exemptions may apply.

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately JPY 6500 per person
  • Self parking fee: JPY 2200 per night
  • Rollaway bed fee: JPY 8855.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

Hot springs access available from 6:00 AM to 11:00 PM
Reservations are required for private bath/onsen; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities

Property is also known as

Suiran Luxury Collection Hotel Kyoto
Suiran Luxury Collection Hotel
Suiran Luxury Collection Kyoto
Suiran Luxury Collection
Suiran, A Luxury Collection Hotel, Kyoto Hotel
Suiran, A Luxury Collection Hotel, Kyoto Kyoto
Suiran, A Luxury Collection Hotel, Kyoto Hotel Kyoto

Frequently asked questions

Is Suiran, A Luxury Collection Hotel, Kyoto pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Suiran, A Luxury Collection Hotel, Kyoto?

Self parking is available for JPY 2200 per night.

What time is check-in at Suiran, A Luxury Collection Hotel, Kyoto?

Check-in start time: 3:00 PM; Check-in end time: midnight.

What time is check-out at Suiran, A Luxury Collection Hotel, Kyoto?

Check-out is at noon.

Where is Suiran, A Luxury Collection Hotel, Kyoto located?

Located in Arashiyama, this luxury hotel is within a 10-minute walk of Togetsukyo Bridge, Tenryu-ji Temple, and Arashiyama Bamboo Grove. Arashiyama Monkey Park Iwatayama and Jojakkoji Temple are also within 15 minutes. Torokko Arashiyama Station is 10 minutes by foot and Arashiyama Station is 7 minutes.

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Suiran, A Luxury Collection Hotel, Kyoto Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 107 out of 156 reviews
Rating 8 - Good. 28 out of 156 reviews
Rating 6 - Okay. 12 out of 156 reviews
Rating 4 - Poor. 6 out of 156 reviews
Rating 2 - Terrible. 3 out of 156 reviews

9.6/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Jennifer

Liked: Cleanliness, amenities, property conditions & facilities
Lovely property and fantastic service
Stayed 1 night in May 2025

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This may be the best hotel I've ever stayed at. The staff were amazing, the grounds were incredible! The private onsen was the highlight of my trip!
Stayed 1 night in Feb 2025

10/10 Excellent

Kelly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was truly the highlight of our trip! My husband and I visited for our honeymoon and the staff went out of their way to upgrade us to the nicest suite in the hotel. This gesture was something we will never forget and made our trip beyond memorable. Special shout out to Nana, Aina, Mai and Yoshi for going the extra mile and making our experience that much more special and memorable. We will never forget this staff and the things they did to make us feel so special.
Stayed 1 night in Apr 2025

10/10 Excellent

Zhengyuan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is a beautiful hotel

10/10 Excellent

Angel

Liked: Amenities
Everything was amazing about this place. It is one of the most memorable places for my daughter and I with strongly recommended and it’s definitely a place you must see and vacation.
Stayed 1 night in Jun 2024

10/10 Excellent

Feng

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful surroundings, quite location.

10/10 Excellent

Chi Wei

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely beautiful hotel. What I love the most is the private onsen in the room. It's in a semi-open space (not in the room, but under a roof kind of in the back balcony). The private onsen refills itself, and temperature regulated. It was amazing. Beautiful scenery, excellent staff, exceptional breakfast.
Stayed 1 night in Sep 2024

10/10 Excellent

Aaron

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Felt like valued guests in the property. Staff are available before the trip and during the trip for any requests, even if last minute.

8/10 Good

Renate

Liked: Cleanliness, amenities, property conditions & facilities
Nice area, nice property. Food was terrible, service was ok but not the best.
Stayed 4 nights in Mar 2023

8/10 Good

Sarah

Very beautiful hotel, staff was friendly, but wished they explained the amenities around the hotel. I had to figure it out myself by looking at other people’s reviews. Beverages at the mini bar fridge are not cold, wish it was colder, the drinks were lukewarm. I arrived earlier than check in time so decided to go to the cafe to grab a coffee, some staff said “no” and another said “yes, I can come in.” Super confusing and then it took forever for the waitress and the ordered coffee to arrive. The onsen in the room was amazing though.
Stayed 2 nights in May 2024

2/10 Terrible

Jiri

Disliked: Staff & service, amenities, property conditions & facilities
Not a 5* Hotel. Outdated rooms, Terrible or nonexistent Facilities. Restaurant closes at 10pm. No bar opened. Personal unable to understand basic English. Everywhere else in Japan, hotel personnel speaks very good English , at least in 5* Hotels. They kept changing temperature in the suite from 25C to 19C so the room after returning from 34degrees summer heat outside felt like freezer. Stay somewhere else. It feels more like dead property with end near. Personal was trying, but without training and basic English is hard to help.
Stayed 2 nights in Aug 2023

10/10 Excellent

hang

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
服务问题反馈回复及时，环境优美安静舒适
Stayed 5 nights in Feb 2025

10/10 Excellent

YONGLING

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Oct 2024

10/10 Excellent

Zhirong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

MEGUMI

Stayed 1 night in Jun 2024

8/10 Good

Myong

Liked: Cleanliness, property conditions & facilities, room comfort

Hot spring tub makes this a great hotel

The hot spring hot tub is the best part of the hotel! Overall hotel is fine- nothing special for the price but for the personal hot spring tub, which was amazing. Food was ok, service was as expected. It’s no where close to downtown Kyoto but so many amazing sights to see around the hotel. If you want quiet - this is the place.
Stayed 4 nights in May 2024

6/10 Okay

Jesse

Liked: Cleanliness, staff & service
Staff and service great! A little overpriced for the rooms and unless you can book the special rooms the pictures can be deceiving! We were definitely not wowed by our room! Onsens were okay but nothing to brag about! And you have to pay extra to use the onsens … dinner at restaurants was great quality but overpriced! The reviews all show it to be very luxurious but it’s just a normal hotel….staff was very helpful and accommodating but the area is quite boring!
Stayed 2 nights in Feb 2024

8/10 Good

Kaoru

8/10 Good

Sun Young

Liked: Cleanliness, property conditions & facilities
조용하고 일본정취를 느낄 수있어서 좋았으나 호텔 위상에 비해 직원 응대 및 서비스가 많이 부족하다고 느껴 최상급 호텔로서는 느껴지지 않았습니자.
Stayed 2 nights in Nov 2023

10/10 Excellent

Kaoru

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
ホテルは高いだけにサービスは良好でした。宿泊客のほとんどは外国人です。 徒歩圏内に観光スポットがあり楽しめます。
Stayed 1 night in Nov 2023

2/10 Terrible

MIN HYUNG

Stayed 2 nights in Jul 2023

10/10 Excellent

Alena

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jun 2023

10/10 Excellent

Hiro

Stayed 2 nights in Mar 2023

10/10 Excellent

Lina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2023

10/10 Excellent

Sang Hyun

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

매우 만족스러운 ^^

전형적인 럭셔리 호텔임. 매우 만족스러웠고 다시 방문할 의사 있음. 특히 방에 딸린 온천은 작지만 매우 만족스러웠고 스텝들의 배려가 인상적이었음. 주변 관광지에서 매우 가깝지만 철저하게 분리되어 고요함을 즐길수 있었음. 아직 고급의 가이세키 요리에 적응을 못하는 것이겠지만 만족스런 저녁이었지만 매우 일본적이라 70% 정도 이해하는 맛이었음.
Stayed 1 night in Nov 2022