Smile Hotel Kyoto-shijo

3.0 star property
Friendly staff members create a seamless stay with attentive service, from storing luggage to providing assistance at the 24-hour front desk

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Photo gallery for Smile Hotel Kyoto-shijo

Exterior - Smile Hotel Kyoto-shijo (Kyoto)
Property entrance - Smile Hotel Kyoto-shijo (Kyoto)
Reception - Smile Hotel Kyoto-shijo (Kyoto)
Twin Room, Non Smoking | Premium bedding, down comforters, desk, blackout drapes - Smile Hotel Kyoto-shijo (Kyoto)
Daily buffet breakfast (JPY 1500 per person) - Smile Hotel Kyoto-shijo (Kyoto)
Travelers find genuine hospitality at Smile Hotel Kyoto-shijo, where the helpful team makes guests feel welcome. The property combines traditional Kyoto charm with practical amenities including dry cleaning services, luggage storage, and complimentary in-room WiFi.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Free WiFi
  • Air conditioning
  • Laundry
  • 24/7 front desk

Room options

Available filters for rooms
Showing 11 of 11 rooms

Single Room, Non Smoking

8.2 out of 10
Very good
(60 reviews)

Highlights

Air conditioning
Heating
Refrigerator
HDTV
Premium bedding
Blackout drapes/curtains
Down duvet
Shower/tub combination
  • 14 sq m
  • Sleeps 2
  • 1 Twin Bed

Double Room, Non Smoking

7.6 out of 10
Good
(4 reviews)

Highlights

Air conditioning
Heating
Refrigerator
HDTV
Premium bedding
Blackout drapes/curtains
Down duvet
Shower/tub combination
  • 17 sq m
  • Sleeps 3
  • 1 Double Bed

Twin Room, Non Smoking

9.2 out of 10
Wonderful
(15 reviews)

Highlights

Air conditioning
Heating
Refrigerator
HDTV
Premium bedding
Blackout drapes/curtains
Down duvet
Shower/tub combination
  • 17 sq m
  • Sleeps 4
  • 2 Twin Beds

Triple Room, Non Smoking

8.8 out of 10
Excellent
(3 reviews)

Highlights

Air conditioning
Heating
Free rollaway/extra beds
Refrigerator
HDTV
Premium bedding
Blackout drapes/curtains
Down duvet
  • 40 sq m
  • Sleeps 6
  • 3 Twin Beds

Quadruple Room, Non Smoking

8.6 out of 10
Excellent
(11 reviews)

Highlights

Air conditioning
Heating
Refrigerator
HDTV
Premium bedding
Blackout drapes/curtains
Down duvet
Shower/tub combination
  • Sleeps 6
  • 4 Twin Beds

Semi Double Room - Non Smoking

  • Sleeps 2

Single Room - Non Smoking

  • Sleeps 1

Standard Twin - Non Smoking

  • Sleeps 3

Semi-Double Room, Non Smoking (120cm bed, 2 guests only)

8.4 out of 10
Very good
(16 reviews)

Highlights

Air conditioning
Heating
Refrigerator
HDTV
Premium bedding
Blackout drapes/curtains
Down duvet
Shower/tub combination
  • 14 sq m
  • Sleeps 2
  • 1 Large Twin Bed

Royal Twin - Non Smoking

  • Sleeps 2

Standard Double - Non Smoking

  • Sleeps 2

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About the neighborhood

Located in Shimogyo Ward, a neighborhood in Kyoto, Smile Hotel Kyoto-shijo is in the entertainment district and near a metro station. Notable landmarks in the area include Nijō Castle and Kyoto Tower, and travelers wishing to experience a bit of culture can try Gion Corner. To-ji Temple and Sanjusangen-do Temple are two other places to visit that come recommended. Visit our Kyoto travel guide
Map
59-61 Nishinotoin, Shijo, Shimogyo-ku, Kyoto, Kyoto, 600-8494

What's nearby

  • Springtime in Kyoto's Gion district. #asia #japan #kyoto #gion #sakura #streetphotography #travel
    Shijo Street
    1 min walk - 0.1 miles
  • Kyoto_NishikiMarket_6258971_08
    Nishiki Market
    11 min walk - 0.6 miles
  • Nijo Castle which includes a small town or village, a castle and heritage architecture
    Nijō Castle
    15 min walk - 0.8 miles
  • 京都市四条河原町交差点の夜の景観。
    Kawaramachi Street
    18 min walk - 1.0 mile
  • Ponto-cho is a Hanamachi district in Kyoto Japan. There are many geisha houses, traditional tea houses, historical architectures and riverbed style cuisine restaurants.
    Pontocho Alley
    19 min walk - 1.1 miles

Getting around

  • Karasuma Station
    5 min walk
  • Nijojo-mae Station
    14 min walk
  • Kansai Intl. Airport (KIX)
    103 min drive

Restaurants

  • タンメンと餃子 KIBARU
    2 min walk
  • 珈琲の店 雲仙
    2 min walk
  • ハンバーグラボ
    1 min walk
  • 京都肉食堂
    2 min walk
  • エベレストカフェ
    2 min walk

About this property

Smile Hotel Kyoto-shijo

Hotel near Nijō Castle
Located close to Kyoto Tower and Gion Corner, Smile Hotel Kyoto-shijo provides dry cleaning/laundry services. Guests can connect to free in-room WiFi.
Other perks at this hotel include:
  • Buffet breakfast (surcharge), luggage storage, and a 24-hour front desk
  • An elevator, a reception hall, and free newspapers
  • Smoke-free premises and a vending machine
  • Guest reviews give top marks for the helpful staff
Room features
All 140 rooms feature comforts such as premium bedding and air conditioning, as well as perks like free WiFi and bathrobes. Guest reviews speak well of the clean rooms at the property.
More conveniences in all rooms include:
  • Bathrooms with rainfall showers and deep soaking tubs
  • 26-inch HDTVs with digital channels
  • Eco-friendly cleaning products, refrigerators, and electric kettles

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: JPY 1,500 for adults and JPY 1,500 for children

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (on request)

Accessibility

  • Elevator

More

  • 10 buildings
  • 8 floors
  • Built in 1990
  • Eco-friendly cleaning products used
  • Reception hall
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Premium bedding

Bathroom

  • Bathrobes
  • Bidet
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 26-inch flat-screen TV with digital channels
  • Pay movies

Food and drink

  • Electric kettle
  • Refrigerator

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Desk
  • Heating
  • Iron/ironing board on request
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 19

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately JPY 1500 for adults and JPY 1500 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property uses eco-friendly cleaning products
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Housekeeping service is provided every 4 days.

We should mention

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
In accordance with national/local laws, air conditioning may be restricted to certain hours from 19 October to 08 April
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hotel Oaks Kyoto
Hotel Oaks Kyoto Shijo
Hotel Oaks Shijo
Oaks Hotel Kyoto
Oaks Kyoto Shijo
Oaks Kyoto Shijo Hotel
Oaks Shijo
Smile Hotel Kyoto-shijo
Smile Kyoto-shijo
Smile Hotel
Smile Hotel Kyoto shijo
Smile Hotel Kyoto-shijo Hotel
Smile Hotel Kyoto-shijo Kyoto
Smile Hotel Kyoto-shijo Hotel Kyoto

Frequently asked questions

Is Smile Hotel Kyoto-shijo pet-friendly?

No, pets are not allowed at this property.

How much is parking?

This hotel doesn't offer parking.

What time is check-in at Smile Hotel Kyoto-shijo?

Check-in start time: 3 PM; Check-in end time: midnight.

What time is check-out at Smile Hotel Kyoto-shijo?

Check-out is at 11 AM.

Where is Smile Hotel Kyoto-shijo located?

Located in Shimogyo Ward, this hotel is within 2 mi (3 km) of Nijō Castle, Gion Corner, and Kyoto Tower. Kyoto Imperial Palace and To-ji Temple are also within 2 mi (3 km). Nijojo-mae Station is 14 minutes by foot and Gojo Station is 14 minutes.

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Reviews

Smile Hotel Kyoto-shijo Reviews

8.4

Very Good

8.2

Cleanliness

9.0

Location

8.6

Staff & service

8.0

Property conditions & facilities
Rating 10 - Excellent. 420 out of 1000 reviews
Rating 8 - Good. 371 out of 1000 reviews
Rating 6 - Okay. 158 out of 1000 reviews
Rating 4 - Poor. 36 out of 1000 reviews
Rating 2 - Terrible. 15 out of 1000 reviews

Reviews

10/10 Excellent

REHANA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very clean, super close to the attractions, really nice staff.
Stayed 2 nights in Oct 2025

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay/location

Great location, helpful staff
Stayed 1 night in Jun 2025

10/10 Excellent

Soleil

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was very clean and comfortable. Supermarket and convenience store right across from the hotel. About a 10 minute walk to the nearest station and 25 minute walk to tourist destinations such as pontocho alley! Shijo station had the karasuma and hankyu line making it great for getting around the city. Laundry facility was great and the hotel can store you bags.Great options for food in the area. Definitely would stay here again 🙂
Stayed 6 nights in Nov 2025

6/10 Okay

Lola

Liked: Cleanliness
Disliked: Amenities
The room is surprisingly spacious. Location is super convenient, many bus line stops are just a few steps from the hotel, my small restaurants on the same street stay open past 10pm and will good prices. However, the hotel is old, the bed is thin, linen and pillow are very uncomfortable, I neck hurt after one night sleep. Unfortunately I booked for 3 nights, I had to buy a pillow to survive the other 2 nights.
Stayed 3 nights in Dec 2025

10/10 Excellent

Hojune

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Situated very conveniently, near public transit, a convenience store, and many restaurants
Stayed 4 nights in Sep 2025

8/10 Good

lucy

Liked: Cleanliness, amenities
Big rooms, friendly staff and good location
Stayed 3 nights in May 2025

10/10 Excellent

Vincent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Incredible location near where all the action is, nightlife, shopping. Restaurants. Hotel is in great condition. Highly recommend. Best value for money, highly recommend.
Stayed 4 nights in Sep 2025

10/10 Excellent

Kevin

Liked: Cleanliness, property conditions & facilities
Small, but clean and staff were nice and also very fluent in english
Stayed 17 nights in Jun 2025

4/10 Poor

Bianka

Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
Downside: The hotel is generally a bit old and worn out. The biggest drawback is that it has a central AC system, so you can't adjust the temperature yourself. In November the central AC was still set to cooling, so no heating was possible and we were cold. From reception they gave us heaters, but most of them didn't work. Also the room has a mold smell and the AC had a lot of dust. Upside: the location is good and the staff was welcoming. There are pijamas and umbrellas provided for free and they can send your suitcase to another hotel, airport, etc
Stayed 3 nights in Oct 2025

10/10 Excellent

Evan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pretty decent hotel that is close to train stations and restaurants.
Stayed 2 nights in Nov 2024

10/10 Excellent

Liquan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great. The staff was pretty nice & rooms were always kept clean. Would visit again
Stayed 10 nights in May 2025

10/10 Excellent

Birk

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nicely located hotel and my room had everything predescribed in my bookings, i'm happy !
Stayed 4 nights in Mar 2025

8/10 Good

NARIMAN

Liked: Staff & service, property conditions & facilities
Reasonable charge. the hotel is close to karasuma station, walkable to gion area, and shopping distrik of kyoto.
Stayed 4 nights in Jul 2025

10/10 Excellent

Gillian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was great. 10 minute walk to the market. Close to train station. Staff were very friendly.
Stayed 4 nights in May 2025

10/10 Excellent

Jodybon

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay.. there's a family Mart close to it. Staff are very friendly and helpful. Would recommend.
Stayed 5 nights in Mar 2025

6/10 Okay

Anne

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
We did like having 4 separate beds in the room. Bedding was comfortable. Reasonable size and fine, although finishing are dated. The location is safe and accessible to transit, close to some of the high-end shopping, but not particularly aesthetic neighbourhoods. The 15$ breakfast was definitely NOT worth the money. Nowhere near as good as the basic breakfast at nearby Holly Café. In fact, I found it hard to find anything even reasonably palatable at the buffet breakfast for western taste and usually I am fairly adventurous with foods. Scrambled eggs were so runny and undercooked.
Stayed 2 nights in Nov 2025

10/10 Excellent

Marcus

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a very cozy. I stayed for 4 nights and really enjoyed my stay. Complimentary breakfast buffet every morning and really friendly staff. Has a washer dryer at the hotel and is right across the street from a couple grocery stores.
Stayed 4 nights in Mar 2025

10/10 Excellent

Elisha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Right in front of a supermarket which is amazing! Staff were helpful and nice. Train and bus station not far away making it super convenient.
Stayed 8 nights in Mar 2025

10/10 Excellent

Gopi

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing location with convenient access to the metro and many restaurant and grocery stores at walking distance.
Stayed 3 nights in Nov 2024

8/10 Good

Alex

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay at the Smile Hotel was great. Breakfast offered had a wide selection which changed daily. The place was clean and was conveniently located to travel places.
Stayed 3 nights in Nov 2024

10/10 Excellent

XIAOYANG

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Surprisingly big room! Good location as well.
Stayed 2 nights in Dec 2024

6/10 Okay

Sanjay

Liked: Staff & service
Nice clean and convenient location for transportation staff r courteous
Stayed 2 nights in Nov 2024

6/10 Okay

Martin

Liked: Staff & service
Older budget hotel in the central district of Kyoto. Accessable via subway from Kyoto station but could be a problem if you have lots of luggage. Hotel needs renovation as it’s about thirty years old, attententive staff is pleasant and accommodating. As for the room, average old school Japanese. Air con works and has old deep soaking tub. I would not recommend first time foreign tourists to stay here.
Stayed 3 nights in Jul 2025

10/10 Excellent

Lori

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

GREAT STAFF AND LOCATION!

I love the location which is close to Nishiki Market and the bus stop. Very safe neighborhood for a solo traveler and the staff is very helpful. Tanaka san was very helpful when I called over the telephone about my checkin with my limited Japanese proficiency.
Stayed 3 nights in Nov 2024

8/10 Good

Alec Russell

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast was beyond my expectations. Although the picture shows only bread, it included steamed vegetables, salad, yogurt, and Japanese food like tsukemono. The room also had a refrigerator, which was helpful.
Stayed 1 night in Mar 2025