Smile Hotel Kyoto-shijo

3.0 star property
Hotel with a 24-hour front desk, near Nijō Castle

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Photo gallery for Smile Hotel Kyoto-shijo

Triple Room, Non Smoking | Premium bedding, down comforters, desk, blackout drapes
Lobby
Reception
Property amenity
Front of property
Travelers find genuine hospitality at Smile Hotel Kyoto-shijo, where the helpful team makes guests feel welcome. The property combines traditional Kyoto charm with practical amenities including dry cleaning services, luggage storage, and complimentary in-room WiFi.

Reviews

8.4 out of 10
Very good

Popular amenities

  • 24/7 front desk
  • Laundry
  • Air conditioning
  • Free WiFi

Room options

Available filters for rooms
Showing 11 of 11 rooms

Single Room, Non Smoking

8.2 out of 10
Very good
(56 reviews)

Highlights

Air conditioning
Heating
Refrigerator
HDTV
Down duvet
Premium bedding
Blackout drapes/curtains
Rainfall showerhead
  • 14 sq m
  • Sleeps 2
  • 1 Twin Bed

Double Room, Non Smoking

Highlights

Air conditioning
Heating
Refrigerator
HDTV
Down duvet
Premium bedding
Blackout drapes/curtains
Rainfall showerhead
  • 17 sq m
  • Sleeps 3
  • 1 Double Bed

Twin Room, Non Smoking

9.2 out of 10
Wonderful
(15 reviews)

Highlights

Air conditioning
Heating
Refrigerator
HDTV
Down duvet
Premium bedding
Blackout drapes/curtains
Rainfall showerhead
  • 17 sq m
  • Sleeps 4
  • 2 Twin Beds

Triple Room, Non Smoking

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Air conditioning
Heating
Free rollaway/extra beds
Refrigerator
HDTV
Down duvet
Premium bedding
Blackout drapes/curtains
  • 40 sq m
  • Sleeps 6
  • 3 Twin Beds

Quadruple Room, Non Smoking

8.6 out of 10
Excellent
(11 reviews)

Highlights

Air conditioning
Heating
Refrigerator
HDTV
Down duvet
Premium bedding
Blackout drapes/curtains
Rainfall showerhead
  • Sleeps 6
  • 4 Twin Beds

Semi Double Room - Non Smoking

  • Sleeps 2

Single Room - Non Smoking

  • Sleeps 1

Standard Twin - Non Smoking

  • Sleeps 3

Semi-Double Room, Non Smoking (120cm bed, 2 guests only)

8.4 out of 10
Very good
(15 reviews)

Highlights

Air conditioning
Heating
Refrigerator
HDTV
Down duvet
Premium bedding
Blackout drapes/curtains
Rainfall showerhead
  • 14 sq m
  • Sleeps 2
  • 1 Large Twin Bed

Royal Twin - Non Smoking

  • Sleeps 2

Standard Double - Non Smoking

  • Sleeps 2

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About the neighborhood

Map
59-61 Nishinotoin, Shijo, Shimogyo-ku, Kyoto, Kyoto, 600-8494

What's nearby

  • Nijō Castle - 15 min walk - 0.8 miles
  • Kyoto Tower - 3 min drive - 1.3 miles
  • Gion Corner - 3 min drive - 1.4 miles
  • Kyoto Imperial Palace - 4 min drive - 1.7 miles
  • Kiyomizu Temple - 5 min drive - 2.0 miles

Getting around

  • Karasuma Station - 5 min walk
  • Nijojo-mae Station - 14 min walk
  • Kansai Intl. Airport (KIX) - 91 min drive

Restaurants

  • ‪京都肉食堂 - ‬2 min walk
  • ‪ハンバーグラボ - ‬1 min walk
  • ‪クロワ ルース - ‬2 min walk
  • ‪タンメンと餃子 KIBARU - ‬2 min walk
  • ‪赤まる - ‬3 min walk

About this property

Smile Hotel Kyoto-shijo

Hotel near Nijō Castle
Located close to Kyoto Tower and Gion Corner, Smile Hotel Kyoto-shijo provides dry cleaning/laundry services. Guests can connect to free in-room WiFi.
Other perks at this hotel include:
  • Buffet breakfast (surcharge), a vending machine, and a reception hall
  • Smoke-free premises, luggage storage, and a 24-hour front desk
  • An elevator and free newspapers
  • Guest reviews give top marks for the helpful staff
Room features
All 140 rooms feature comforts such as premium bedding and air conditioning, as well as perks like free WiFi and bathrobes. Guest reviews speak well of the clean rooms at the property.
More conveniences in all rooms include:
  • Bathrooms with rainfall showers and deep soaking tubs
  • 26-inch HDTVs with digital channels
  • Eco-friendly cleaning products, refrigerators, and electric kettles

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: JPY 1,500 for adults and JPY 1,500 for children

Restaurants on site

  • 2F朝食会場

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (on request)

Accessibility

  • Elevator

More

  • 10 buildings
  • 8 floors
  • Built in 1990
  • Eco-friendly cleaning products used
  • Reception hall
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Premium bedding

Bathroom

  • Bathrobes
  • Bidet
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 26-inch flat-screen TV with digital channels
  • Pay movies

Food and drink

  • Electric kettle
  • Refrigerator

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Desk
  • Heating
  • Iron/ironing board on request
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 19

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A city tax may be collected at the property. The city tax ranges from JPY 200-10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately JPY 1500 for adults and JPY 1500 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property uses eco-friendly cleaning products
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Housekeeping service is provided every 4 days.

We should mention

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
In accordance with national/local laws, air conditioning may be restricted to certain hours from 19 October to 08 April
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hotel Oaks Kyoto
Hotel Oaks Kyoto Shijo
Hotel Oaks Shijo
Oaks Hotel Kyoto
Oaks Kyoto Shijo
Oaks Kyoto Shijo Hotel
Oaks Shijo
Smile Hotel Kyoto-shijo
Smile Kyoto-shijo
Smile Hotel
Smile Hotel Kyoto shijo
Smile Hotel Kyoto-shijo Hotel
Smile Hotel Kyoto-shijo Kyoto
Smile Hotel Kyoto-shijo Hotel Kyoto

Frequently asked questions

Is Smile Hotel Kyoto-shijo pet-friendly?

No, pets are not allowed at this property.

How much is parking at Smile Hotel Kyoto-shijo?

This hotel doesn't offer parking.

What time is check-in at Smile Hotel Kyoto-shijo?

Check-in start time: 3 PM; Check-in end time: midnight.

What time is check-out at Smile Hotel Kyoto-shijo?

Check-out is at 11 AM.

Where is Smile Hotel Kyoto-shijo located?

Located in Shimogyo Ward, this hotel is within 2 mi (3 km) of Nijō Castle, Gion Corner, and Kyoto Tower. Kyoto Imperial Palace and To-ji Temple are also within 2 mi (3 km). Karasuma Station is only a 5-minute walk and Nijojo-mae Station is 14 minutes.

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Smile Hotel Kyoto-shijo Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 414 out of 1009 reviews
Rating 8 - Good. 398 out of 1009 reviews
Rating 6 - Okay. 151 out of 1009 reviews
Rating 4 - Poor. 31 out of 1009 reviews
Rating 2 - Terrible. 15 out of 1009 reviews

8.2/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay/location

Great location, helpful staff
Stayed 1 night in Jun 2025

10/10 Excellent

Vincent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Incredible location near where all the action is, nightlife, shopping. Restaurants. Hotel is in great condition. Highly recommend. Best value for money, highly recommend.
Stayed 4 nights in Sep 2025

10/10 Excellent

Kevin

Liked: Cleanliness, property conditions & facilities
Small, but clean and staff were nice and also very fluent in english
Stayed 17 nights in Jun 2025

10/10 Excellent

Imad

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent i really enjoyed my staying there
Stayed 4 nights in Mar 2025

10/10 Excellent

Akito

Liked: Cleanliness, staff & service, property conditions & facilities
It was nice and pleasant stay for us
Stayed 3 nights in Dec 2024

10/10 Excellent

Birk

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nicely located hotel and my room had everything predescribed in my bookings, i'm happy !
Stayed 4 nights in Mar 2025

10/10 Excellent

Gillian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was great. 10 minute walk to the market. Close to train station. Staff were very friendly.
Stayed 4 nights in May 2025

10/10 Excellent

Gopi

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing location with convenient access to the metro and many restaurant and grocery stores at walking distance.
Stayed 3 nights in Nov 2024

6/10 Okay

Martin

Liked: Staff & service
Older budget hotel in the central district of Kyoto. Accessable via subway from Kyoto station but could be a problem if you have lots of luggage. Hotel needs renovation as it’s about thirty years old, attententive staff is pleasant and accommodating. As for the room, average old school Japanese. Air con works and has old deep soaking tub. I would not recommend first time foreign tourists to stay here.
Stayed 3 nights in Jul 2025

10/10 Excellent

Megha

Liked: Cleanliness, amenities, property conditions & facilities
Smooth stat
Stayed 2 nights in Jun 2025

8/10 Good

Alec Russell

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast was beyond my expectations. Although the picture shows only bread, it included steamed vegetables, salad, yogurt, and Japanese food like tsukemono. The room also had a refrigerator, which was helpful.
Stayed 1 night in Mar 2025

10/10 Excellent

Ricky

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is very helpful. Laundry is available on one of the floors. Room cleaning did a great job.
Stayed 4 nights in Sep 2024

6/10 Okay

Coral

Liked: Staff & service, amenities
Great staff but hotel itself needs a bit of an upgrade. Perfectly satisfactory though and convenient location
Stayed 3 nights in Nov 2024

6/10 Okay

MARIBEL

Our first night we were tired and quickly dropped our bags and went to sleep. In the morning my sisters goes to shower and finds bugs. Then she starts to freak out because now she was bit. They were mosquitoes in the room then my daughter wakes up and she has more bites. So, that was our introduction to the Smile hotel. I requested a refund but then I had to retract because we are already there; it’s too late to get another room. So we requested a different room. We had already had the bad experience so it just put a damper on our vacation. In addition the hotel is very dated. The location is great though; very central to and simple to take day trips to Osaka, Narra, Hiroshima and different locations.
Stayed 10 nights in Jul 2025

6/10 Okay

Sierra

Liked: Cleanliness, staff & service
Property was located in a good area. Check in was easy and the staff was nice. Upon checking in we noticed that there was a large area in the shower where the wallpaper or something was coming off. We notified staff and they said they will make note of it. Our only complaint really was that they have 2 washers and 2 dryers and one combined washer dryer unit. When we went to wash our clothes we they came out with a weird smell and no matter how many times we dried it they would never dry so we ended up having to take them to a laundromat to rewash and dry them.
Stayed 2 nights in Apr 2025

8/10 Good

Minoru

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No problem
Stayed 1 night in Jul 2024

6/10 Okay

Antonio

Liked: Staff & service
I guess this place is good for the price…
Stayed 2 nights in Oct 2025

4/10 Poor

Ariel

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Property is very dated. Needs remodeling inmidiately. Staff was great location is great
Stayed 4 nights in Oct 2025

4/10 Poor

Manabu

Disliked: Amenities, property conditions & facilities
うまく使えてなかったのかもしれませんが、温水便座が作動しなかったのが残念でした。
Stayed 1 night in Oct 2025

10/10 Excellent

Joleen-Taylor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property had everything we needed. No complaints.
Stayed 3 nights in Oct 2025

10/10 Excellent

MORIKIYO

Liked: Cleanliness, property conditions & facilities
駐車場が隣のコインパーキングでしたが、安ければ問題ない
Stayed 1 night in Oct 2025

10/10 Excellent

George

Liked: Staff & service, property conditions & facilities
Top spot and not a bad little hotel
Stayed 1 night in Oct 2025

8/10 Good

eiichi

寝ていると、隣室の声が聞こえました
Stayed 2 nights in Oct 2025

8/10 Good

masaki

Liked: Cleanliness, staff & service
 いつも四条通のホテルを利用している。隣りのホテル を去年は利用している。朝食はとってない。  ランドリーがビックリ!今回は料金が安かった。どうしてか?来年も同じ料金なら利用を考えたい。お世話になりました。
Stayed 2 nights in Oct 2025

10/10 Excellent

REHANA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very clean, super close to the attractions, really nice staff.
Stayed 2 nights in Oct 2025