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Rakuten STAY Kyoto Station

2.5 star property
Hotel in Kyoto, steps from Kawaramachi Street

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Photo gallery for Rakuten STAY Kyoto Station

Exterior
Interior detail
Standard Twin Room, Non Smoking | Bathroom | Hair dryer, slippers, electronic bidet, soap
Lobby
Standard Twin Room, Non Smoking | Blackout drapes, iron/ironing board, free WiFi, bed sheets

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Air conditioning
  • Free WiFi

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Twin Room, Non Smoking (with Projector)

Twin Room, Non Smoking (with Projector) | Blackout drapes, iron/ironing board, free WiFi, bed sheets

Twin Room, Non Smoking (with Projector)

Highlights

Air conditioning
Flat-screen TV
Blackout drapes/curtains
Hair dryer
Separate bathtub and shower
Toilet with electronic bidet
Private bathroom
Electric kettle
  • 18.99 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Twin Room, Non Smoking

Standard Twin Room, Non Smoking | Blackout drapes, iron/ironing board, free WiFi, bed sheets

Standard Twin Room, Non Smoking

Highlights

Air conditioning
Flat-screen TV
Blackout drapes/curtains
Hair dryer
Separate bathtub and shower
Toilet with electronic bidet
Private bathroom
Electric kettle
  • 20.61 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Barrier Free Semi-Double Room, Single Use, Non Smoking

Barrier Free Semi-Double Room, Single Use, Non Smoking | Blackout drapes, iron/ironing board, free WiFi, bed sheets

Barrier Free Semi-Double Room, Single Use, Non Smoking

Highlights

Air conditioning
Flat-screen TV
Blackout drapes/curtains
Hair dryer
Shower/tub combination
Toilet with electronic bidet
Private bathroom
Electric kettle
  • 18.99 sq m
  • City view
  • Sleeps 1
  • 1 Large Twin Bed

View all photos for Standard Twin Room Non smoking

Blackout drapes, iron/ironing board, free WiFi, bed sheets

Standard Twin Room Non smoking

  • Sleeps 2
  • 2 Twin Beds

View all photos for Barrier Free Semi Double Room

Blackout drapes, iron/ironing board, free WiFi, bed sheets

Barrier Free Semi Double Room

  • Sleeps 1
  • 1 Double Bed

View all photos for Twin Room with Projector Non smoking

Blackout drapes, iron/ironing board, free WiFi, bed sheets

Twin Room with Projector Non smoking

  • Sleeps 2
  • 2 Twin Beds

Apartment

  • Sleeps 2
  • 2 Twin Beds

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About the neighborhood

Map
15 Higashikujo Higashiiwamotocho, Minami Ward, Kyoto, Kyoto, 601-8006

What's nearby

  • Kawaramachi Street - 1 min walk - 0.0 miles
  • Kyoto Tower - 11 min walk - 0.6 miles
  • Kiyomizu Temple - 4 min drive - 1.8 miles
  • Fushimi Inari Shrine - 4 min drive - 2.0 miles
  • Nishiki Market - 5 min drive - 1.8 miles

Getting around

  • Kyoto Station - 4 min walk
  • Kujo Station - 11 min walk
  • Itami Airport (ITM) - 47 min drive

Restaurants

  • ‪本家第一旭 たかばし本店 - ‬7 min walk
  • ‪新福菜館本店 - ‬7 min walk
  • ‪Pダイニング アバンティ店 - ‬6 min walk
  • ‪ほらほら - ‬6 min walk
  • ‪SCALAE - ‬8 min walk

About this property

Rakuten STAY Kyoto Station

Hotel near Kawaramachi Street
A short walk from Kyoto Tower, Rakuten STAY Kyoto Station has plenty to offer. Stay connected with free in-room WiFi.
Other perks at this hotel include:
  • Smoke-free premises and an elevator
  • Guest reviews give top marks for the helpful staff
Room features
All guestrooms at Rakuten STAY Kyoto Station offer comforts such as air conditioning, in addition to amenities like free WiFi.
Other conveniences in all rooms include:
  • Bathrooms with toilets with electronic bidets and hair dryers
  • 43-inch flat-screen TVs with Netflix, Hulu, and streaming services
  • Digital channels, electric kettles, and heating

Languages

Chinese (Mandarin), English, Japanese, Korean

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Conveniences

  • Limited-hour front desk

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Lever door handles
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible public washroom

More

  • 1 building
  • 10 floors
  • Built in 2021
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toilet with electronic bidet
  • Toothbrush and toothpaste

Entertainment

  • 43-inch flat-screen TV with digital channels
  • Hulu
  • Netflix
  • Streaming services

Food and drink

  • Electric kettle

More

  • Air conditioning (climate-controlled)
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Mobile key entry
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM
Contactless check-out available

Special check-in instructions

The front desk is open daily from 9:00 AM - 6:00 PM
Guests will receive an email 5 days before arrival with check-in instructions and an access code; front desk staffed during limited hours
Towels are not provided for children age 5 and younger.

Access methods

Access code, front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children up to the age of 5 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A city tax may be collected at the property. The city tax ranges from JPY 200-1,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Onsite parties or group events are strictly prohibited
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and window guards
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file

Property is also known as

Rakuten Stay Kyoto Kyoto
Rakuten STAY Kyoto Station Hotel
Rakuten STAY Kyoto Station Kyoto
Rakuten STAY Kyoto Station Hotel Kyoto

Frequently asked questions

Is Rakuten STAY Kyoto Station pet-friendly?

No, pets are not allowed at this property.

How much is parking at Rakuten STAY Kyoto Station?

Rakuten STAY Kyoto Station doesn't offer parking.

What time is check-in at Rakuten STAY Kyoto Station?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Rakuten STAY Kyoto Station?

Check-out is at 10:00 AM.

Where is Rakuten STAY Kyoto Station located?

Located in Shimogyo Ward, this hotel is within a 15-minute walk of Kawaramachi Street and Kyoto Tower. Fushimi Inari Shrine and Kiyomizu Temple are also within 2 mi (3 km). Kyoto Station is only a 4-minute walk and Kujo Station is 11 minutes.

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Rakuten STAY Kyoto Station Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 42 out of 73 reviews
Rating 8 - Good. 21 out of 73 reviews
Rating 6 - Okay. 4 out of 73 reviews
Rating 4 - Poor. 4 out of 73 reviews
Rating 2 - Terrible. 2 out of 73 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to the train station and very reasonable price for rooms
Stayed 6 nights in Apr 2025

10/10 Excellent

Teig

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and close to Kyoto station and convenience stores. The front desk is also a store. Room was quite spacious.
Stayed 6 nights in Mar 2025

10/10 Excellent

Ada

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel had big rooms and was close to Kyoto station and was quiet. I would have liked if it had a washing machine available but they did provide a folder with information on the closest laundromats.
Stayed 2 nights in Dec 2024

10/10 Excellent

Katalin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean, well organized hotel. Helpful and nice stuff. Perfect location. I definitely recommend the place.
Stayed 7 nights in Oct 2024

10/10 Excellent

Diana

Liked: Cleanliness, staff & service, property conditions & facilities
Great staff and convenient location
Stayed 3 nights in Jul 2024

10/10 Excellent

AKI

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were friendly.
Stayed 12 nights in May 2024

10/10 Excellent

Larissa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Top Hotel
Stayed 12 nights in Apr 2024

10/10 Excellent

Sriram

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff and walkable to many shrines
Stayed 1 night in Nov 2023

10/10 Excellent

QING

Clean and convenient
Stayed 2 nights in May 2024

8/10 Good

Chiewhui

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was really cramp but clean with amenities provided efficiently Hachiyo San the receptionist was super friendly n helpful so it more than made it a very home away from home for our four nights in Kyoto
Stayed 4 nights in Apr 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a fantastic experience as we prefer simple and basic services. Given the prime location, relatively spacious room, it is a real bargain to stay.
Stayed 8 nights in Aug 2023

8/10 Good

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel was good. Location was okay. Would be better if there was laundry as well.
Stayed 4 nights in May 2023

6/10 Okay

Graham

Liked: Cleanliness, staff & service
Disliked: Room comfort

Basic budget Kyoto hotel

This is definintely a budget stay location. A short walk from the train station once you know where you are going. The rooms are smallish and basic and not that comfortable, although the automated access process may suit some travellers. Beds were a little form for our liking and the pillows insubstantial making the sleep quality not the best. The location is a little awkward from the station unless you get the right exit and it feels a little isolated to much of what is happening in Kyoto.
Stayed 2 nights in Jul 2024

8/10 Good

Wiann

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very new and clean. A little longer to walk from the rain station though. Staffs are friendly n check in and check out is easy. Check out timing at 10am is a little earlier than most hotel, no laundry facilities is one downside of the hotel.
Stayed 2 nights in Oct 2023

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Everything good except that if you’re check out at non-office hour, you cannot drop your luggage in the counter.
Stayed 3 nights in Apr 2024

10/10 Excellent

Wendy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pleasant hotel nice room

Automatic check in out of hours which was a bit off a faff when tired, but worked fine. Great room and toiletries, no room service to tidy up for but clean towels every day. Reception had a shop open until 6pm and a microwave with cutlery etc. Staff were friendly and helpful when we checked out. Located near the main station and 15 min walk from the underground, 7-11 very close.
Stayed 3 nights in May 2023

10/10 Excellent

Norman

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is in a quiet neighborhood situated only a few blocks from Kyoto Station. The entrance is small and looks like a small convenience store, and was a little hard to find. The staff saw us struggling and came to our aid. It was too early to check in so we stored our luggages which they later brought to our room. The hotel gave off vibes as a small family owned business with great service. The building feels new and the amenities were complete. It more than exceeded my expectations. I would stay again given the location, cleanliness, service and amenities.
Stayed 2 nights in Apr 2024

10/10 Excellent

Madenn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is located a few blocks away from Kyoto station. It is very easy to find and there are multiple bus options around. Keep in mind that after a certain time in the evening there is no receptionist and you will need to check in via a tablet. There is no room key and they provide a code instead (to get into your room and the hotel after hours). There is a mini “store” on the first floor which you can purchase quick items while a receptionist is there. Overall a great experience. I would definitely book this hotel in the future.
Stayed 4 nights in Dec 2023

10/10 Excellent

Chiew Xuan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only downside is they dont do cleaning on a daily basis unless you stay more than 4 days. Have to pack your own trash and put the towels outside in order to have fresh towels. 10-15minutes walk distance from the JR station. Need to key in password to enter at night hence it can he quite a hassle if you are stuck checking in after 6pm. No food or drinks in the vicinity if u need at night. Have to walk a distance in the cold to the nearest lawson which is 5-10mins away.
Stayed 2 nights in Apr 2024

10/10 Excellent

Jenny

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The light switch for the room should have been near the entrance of the room instead of near the bed. Toilet paper and tissue paper is too thin. It’s so difficult to use as you need to fold many many times in order get enough paper to use. Other than the above, the property is in a very convenient location, just about 10 mins walk from Kyoto station. It is very clean and has a reasonable price. Will come here again
Stayed 4 nights in Aug 2023

8/10 Good

Chun Sing

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is more spacious than most Japanese hotel. The shower and toilet area is separated which I like tremendously. I was given a room at level 10 and it gives a good view of Kyoto tower & Kyoto station. There’s a small convenience stall in the checkin reception running from 9am-6pm. They are price quite affordably. Expedia website state the hotel will email me 5 days before my stay about checkin instructions but that didn’t happened. So you need to email the hotel to receive matters about checkin. Otherwise all things are good.
Stayed 11 nights in Oct 2023

8/10 Good

Verified traveler

Nice stay but checkin was not easy

The hotel looks new. The biggest problem I encountered was checking in. Not easy when I had to do it on my own after the receptionist had left for the day. After struggling for a while I got instructions via FaceTime/Zoom. Then I was asked to send a copy of my passport. I was shocked since I had done it two or three days prior. The hotel’s computer system was that slow? Other than that the stay was fine. The room was relatively good-size and the hotel is conveniently located.
Stayed 8 nights in Nov 2023

2/10 Terrible

YONGJOON

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Worst hotel in Kyoto where I have ever stayed. 10 reasons why I do not recommend this hotel. 1) Room cleaning service: Only one day per a week. This is only available when you stay more than 1 week. It is only available on Monday and Friday. 2) Towels: Every day new towels except mat towel. Mat towel is provided only once per a week. 3) No front desk service: There is no front desk service in the early morning and evening time. 4) No bottled water: I think most of hotels provide 1~2 bottles of water every day. But this hotel does not provide any water at all. 5) No luggage keeping service: This is very huge impact for travelers. I requseted my luggage keeping at front desk via online because nobody was at front dest. And a not Japanese and not english speaker showed up and he said that they does not provide luggage keeping service. And he said to me to use "Coin Locker" at the station. 6) entrance key: Entrance key is necessary after 6pm. But one night, it didn't work. I put my PW many times but I could not open the door. And I tried to call the service counter many times at out side of the hotel. I should try for 30~40 munites to call and open the door at midnight. It took more around 40 minutes to enter the hotel that night. 7) Air conditioner: No automatic control. It works all the time. 8) Refrigerator: Not that cool enough. 9)No Razor, no toothbrush does not provide a razor, And no toothbrush provided(I had only one) 10)Bedclothes: Winter bedclothes in summer
Stayed 10 nights in Jul 2023

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very close to Kyoto train station. Laundry services just down the street. Many food option within walking distance and a 7-11 just a half of a block away.
Stayed 1 night in Apr 2025

8/10 Good

Taiga

Liked: Cleanliness, property conditions & facilities
京都駅から近くてお手頃でした。
Stayed 2 nights in Feb 2025