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Four Points Flex by Sheraton Kyoto Oike

3.0 star property
Discover local flavors near Nishiki Market or unwind with news from around the world. Feel supported every step of your journey.

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Daily buffet breakfast for a fee - Four Points Flex by Sheraton Kyoto Oike (Kyoto)
View from property - Four Points Flex by Sheraton Kyoto Oike (Kyoto)
Lobby - Four Points Flex by Sheraton Kyoto Oike (Kyoto)
City view from property - Four Points Flex by Sheraton Kyoto Oike (Kyoto)
City view from property - Four Points Flex by Sheraton Kyoto Oike (Kyoto)
Immerse yourself in Kyoto's vibrant culture at HOTEL UNIZO Kyoto Karasuma Oike, where a serene garden and dry cleaning services provide a comfortable retreat. With free in-room WiFi, newspapers in the lobby, an elevator, and 24-hour front desk support from the helpful staff praised by guests.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Free WiFi
  • Air conditioning
  • Business services
  • Laundry
  • Housekeeping

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Room, 1 Double Bed

In-room safe, desk, laptop workspace, blackout drapes

Room, 1 Double Bed

9.0 out of 10
Wonderful
(17 reviews)
  • 14 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Room, 1 Twin Bed

In-room safe, desk, laptop workspace, blackout drapes

Room, 1 Twin Bed

8.6 out of 10
Excellent
(25 reviews)
  • 14 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Twin Bed

View all photos for Room, 2 Twin Beds

Room, 2 Twin Beds | In-room safe, desk, laptop workspace, blackout drapes

Room, 2 Twin Beds

8.0 out of 10
Very good
(5 reviews)
  • 18 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

About the neighborhood

Located in Downtown Kyoto, Four Points Flex by Sheraton Kyoto Oike is in a walkable area in Kyoto with good shopping. Nishiki Market and Kyoto Imperial Palace are notable landmarks, and the area's natural beauty can be seen at Arashiyama Bamboo Grove and Lake Biwa. Kyoto Gyoen National Garden and Kyoto Municipal Zoo are also worth visiting. Guests appreciate the hotel's convenience to public transportation: Karasuma Oike Station is 5 minutes by foot and Shiyakusho-mae Station is 7 minutes. Visit our Kyoto travel guide
Map
661 Ogiya-cho, Sakaimachi-dori, Oshikoji-sagaru, Kyoto, Kyoto, 604-0824

What's nearby

  • Kyoto International Manga Museum
    Kyoto International Manga Museum
    4 min walk - 0.3 miles
  • 京都市四条河原町交差点の夜の景観。
    Kawaramachi Street
    7 min walk - 0.4 miles
  • Cherry blossoms along the Gion Shirakawa River. Japanese old folk houses.
    Kiyamachi Street
    8 min walk - 0.5 miles
  • Kyoto_NishikiMarket_6258971_08
    Nishiki Market
    9 min walk - 0.5 miles
  • Ponto-cho is a Hanamachi district in Kyoto Japan. There are many geisha houses, traditional tea houses, historical architectures and riverbed style cuisine restaurants.
    Pontocho Alley
    10 min walk - 0.6 miles

Getting around

  • Karasuma Oike Station
    5 min walk
  • Sanjo Station
    14 min walk
  • Itami Airport (ITM)
    64 min drive

Restaurants

  • 汁なし担担麺＆麻婆豆腐ラアノウミ烏丸御池店
    3 min walk
  • 進々堂 御池店
    2 min walk
  • 焼肉ダイニング甲
    2 min walk
  • Bistrot VAPEURS 烏丸御池
    3 min walk
  • みまでり 間之町
    4 min walk

About this property

Four Points Flex by Sheraton Kyoto Oike

Hotel near Kawaramachi Street
Close to Nishiki Market and Pontocho Alley, Four Points Flex by Sheraton Kyoto Oike provides amenities like dry cleaning/laundry services. Stay connected with free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • Buffet breakfast (surcharge), a 24-hour front desk, and a computer station
  • An elevator, a front-desk safe, and a vending machine
  • Newspapers in the lobby and smoke-free premises
  • Guest reviews give top marks for the helpful staff
Room features
All 317 rooms boast comforts such as laptop-friendly workspaces and air conditioning, in addition to thoughtful touches like free WiFi and safes. Guest reviews speak well of the clean, comfortable rooms at the property.
Other conveniences in all rooms include:
  • Bathrooms with deep soaking tubs and toilets with electronic bidets
  • 32-inch flat-screen TVs with digital channels
  • Mini fridges, heating, and daily housekeeping

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: JPY 2,000 per person

Family friendly

  • Laundry facilities
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Newspapers in lobby
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 10 floors
  • Built in 2020
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bidet
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with digital channels

Food and drink

  • Mini-fridge
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Desk
  • Electrical adapters
  • Heating (climate-controlled)
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child per adult, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately JPY 2000 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file

Frequently asked questions

Is Four Points Flex by Sheraton Kyoto Oike pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

Four Points Flex by Sheraton Kyoto Oike doesn't offer parking.

What time is check-in at Four Points Flex by Sheraton Kyoto Oike?

Check-in start time: 3:00 PM; Check-in end time: midnight. After-hours check-in is not available.

What time is check-out at Four Points Flex by Sheraton Kyoto Oike?

Check-out is at 11:00 AM.

Where is Four Points Flex by Sheraton Kyoto Oike located?

Located in Downtown Kyoto, this hotel is within a 10-minute walk of Kyoto International Manga Museum, Kawaramachi Street, and Nishiki Market. Shijo Street and Pontocho Alley are also within 15 minutes. Karasuma Oike Station is only a 5-minute walk and Shiyakusho-mae Station is 7 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Four Points Flex by Sheraton Kyoto Oike Reviews

9.0

Wonderful

9.4

Cleanliness

8.8

Amenities

9.0

Staff & service

9.0

Property conditions & facilities
Rating 10 - Excellent. 571 out of 943 reviews
Rating 8 - Good. 289 out of 943 reviews
Rating 6 - Okay. 58 out of 943 reviews
Rating 4 - Poor. 17 out of 943 reviews
Rating 2 - Terrible. 8 out of 943 reviews

Reviews

Verified

10/10 Excellent

Powell

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, clean rooms, good breakfast in a centralized location to all the attractions.
Stayed 3 nights in Apr 2026
Verified

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location & value!!
Stayed 5 nights in Apr 2026
Verified

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast menu very good & varied, great location near Nijo castle & easy walk to central shopping & Gion.
Stayed 3 nights in Apr 2026
Verified

10/10 Excellent

Naimah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like everything about the hotel the front desk people were amazing and very helpful
Stayed 3 nights in Apr 2026
Verified

10/10 Excellent

Karianna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location, very helpful staff and services.
Stayed 4 nights in Mar 2026
Verified

10/10 Excellent

Maggie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
HAD A GREAT STAY!! Very convenient and nice area to stay, located walking distance from most attractions or transit. Staff were very professional and friendly. Room was perfect for a solo traveler like me.
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Lasalosi

Liked: Cleanliness, amenities, property conditions & facilities
Room was clean, breakfast was fantastic!
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Annemarie

Helpful staff and clean room.
Stayed 5 nights in Mar 2026
Verified

10/10 Excellent

KENNETH

Liked: Cleanliness, amenities, property conditions & facilities
Great service, at a nice well located hotel, walking distance to restaurants, shops
Stayed 5 nights in Jan 2026
Verified

10/10 Excellent

Lucas

Liked: Cleanliness, amenities, property conditions & facilities
Room was clean, staff was always friendly, and I loved the location. Breakfast was great.
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

I-Hsuan

Liked: Cleanliness, staff & service, amenities
professional front desk staff and cozy environment!
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelent room, services, it feels like new, very well located. Laundry, vending machines, free coffee.at reception.
Stayed 4 nights in Mar 2026
Verified

10/10 Excellent

Jason

Liked: Cleanliness, amenities, property conditions & facilities
Great hotel, really good location for walking to some great areas, restaurants and shopping. Clean comfortable quiet and very friendly staff.
Stayed 4 nights in Dec 2025
Verified

10/10 Excellent

tamae

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Centre of Kyoto. Easy to go around. Nice breakfast and very clean.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Ashley

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, good amenities, excellent location!
Stayed 4 nights in Nov 2025
Verified

8/10 Good

Tania

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice staff and great location
Stayed 5 nights in Sep 2025
Verified

10/10 Excellent

Ana

Liked: Cleanliness, staff & service, amenities
Location, clean room, coffee machine in lobby (cafe level), filtered water dispenser, decent size bathroom, comfy bed.
Stayed 4 nights in Dec 2025
Verified

8/10 Good

Heather

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, good room size, excellent bathroom faciities, great smorg breakfast, pleasant and accommodating staff.
Stayed 3 nights in Nov 2025
Verified

6/10 Okay

Neela

Excellent location
Stayed 4 nights in Oct 2025
Verified

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s close to pretty much everything and the service was top notch!
Stayed 4 nights in Sep 2025
Verified

10/10 Excellent

cira

Liked: Cleanliness, staff & service, property conditions & facilities
Great location close enough to everything but quiet street
Stayed 5 nights in Oct 2025
Verified

10/10 Excellent

Aaron

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is very friendly and is accommodating to English speaking guests. They always greet you with a smile. There is a coin operated laundry machine on the first floor across from the vending machines
Stayed 13 nights in Feb 2026
Verified

8/10 Good

Nancy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Basic but good hotel but this is expected with Four Points brand and friendly staff make this place such a pleasant stay.
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Reynaldo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean hotel and room. Friendly staff. Quiet neighborhood.
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Alejandro

Liked: Cleanliness, amenities, property conditions & facilities
Room was spotless. Service was very prompt and attentive. I thoroughly enjoyes my stay. Also, I looked forward to a great variety of food for breakfast every morning.
Stayed 5 nights in Jan 2026