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Cross Hotel Kyoto

Property class: 4

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Photo gallery for Cross Hotel Kyoto

A modern building with a glass facade, a water feature, and a stone pathway. - Cross Hotel Kyoto (Kyoto)
A bar area with wooden ceiling, bar stools, and a variety of bottles and glasses. - Cross Hotel Kyoto (Kyoto)
A modern hotel room with tatami flooring, a sofa, a bed, and a small table with a tray of items. - Cross Hotel Kyoto (Kyoto)
A hotel corridor with a wooden floor, a black mat at the entrance, and a wall-mounted artwork. - Cross Hotel Kyoto (Kyoto)
A modern lobby with a central seating area, large windows, and contemporary lighting fixtures. - Cross Hotel Kyoto (Kyoto)
Located close to Nishiki Market and Kawaramachi Street, Cross Hotel Kyoto provides a coffee shop/cafe, dry cleaning/laundry services, and a restaurant. Guests can connect to free in-room WiFi.

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Free WiFi
  • Laundry
  • Housekeeping

Off-peak, on budget: 30% or more off select hotels in our fall sale

Skip the crowds, keep the savings. AARP members save more after Labor Day. Book by Oct 7, 2026.

Room options

Available filters for rooms
Showing 19 of 19 rooms

View all photos for Standard Double Room 25 Sq M

A hotel room with a large bed, a bedside table, a mirror, and a wall-mounted clock.

Standard Double Room 25 Sq M

  • Sleeps 2
  • 1 Double Bed

View all photos for Premium Suite Twin Room 76 Sq M

A modern hotel room with a large TV, a sofa, a chair, and a view of the city.

Premium Suite Twin Room 76 Sq M

  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Twin Room Corner 42 Sq M

A hotel room with two beds, a desk, and a chair.

Deluxe Twin Room Corner 42 Sq M

  • Sleeps 3
  • 2 Twin Beds

View all photos for [NON SMOKING] Deluxe Family Twin Room

A hotel room with two beds, a small round table with a magazine, a chair, and a decorative wall piece.

[NON SMOKING] Deluxe Family Twin Room

10.0 out of 10
Exceptional
(15 reviews)
  • 47 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Twin Beds

View all photos for [NON SMOKING] Deluxe Twin Room

A hotel room with two beds, a desk, a chair, and a large window with curtains.

[NON SMOKING] Deluxe Twin Room

10.0 out of 10
Exceptional
(6 reviews)
  • 32 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Twin Beds

View all photos for [NON SMOKING] Deluxe Corner King Room

A modern hotel room with a large bed, a desk, two chairs, and a small table.

[NON SMOKING] Deluxe Corner King Room

10.0 out of 10
Exceptional
(7 reviews)
  • 42 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for [NON SMOKING] Deluxe Corner Twin Room

A hotel room with two beds, a small round table, a chair, and a large window with curtains.

[NON SMOKING] Deluxe Corner Twin Room

9.4 out of 10
Exceptional
(9 reviews)
  • 41 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Twin Beds

View all photos for [NON SMOKING] Superior Twin Room with Sofa bed

A hotel room with two beds, a desk, a chair, and a large window with blinds.

[NON SMOKING] Superior Twin Room with Sofa bed

9.8 out of 10
Exceptional
(14 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Twin Beds and 1 Twin Sofa Bed

View all photos for [NON SMOKING] Superior Twin Room

A hotel room with two beds, a sofa, a bedside table, a lamp, and a large window with blinds.

[NON SMOKING] Superior Twin Room

10.0 out of 10
Exceptional
(14 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds

View all photos for [NON SMOKING] Superior King Room

A modern hotel room with a large bed, a small sofa, a bedside table, and a mirror.

[NON SMOKING] Superior King Room

9.4 out of 10
Exceptional
(37 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for [NON SMOKING] Standard Twin Room

A hotel room with two beds, a large window with blinds, a wall-mounted artwork, and a bedside table with a lamp.

[NON SMOKING] Standard Twin Room

9.8 out of 10
Exceptional
(36 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds

View all photos for [NON SMOKING] Standard Queen Room

A hotel room with a large bed, a desk, a chair, and a toilet.

[NON SMOKING] Standard Queen Room

9.4 out of 10
Exceptional
(16 reviews)
  • 27 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for [NON SMOKING] Deluxe King Room

A hotel room with a large bed, a desk, a chair, and a view of the city through the window.

[NON SMOKING] Deluxe King Room

9.6 out of 10
Exceptional
(13 reviews)
  • 34 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for [NON SMOKING] Deluxe Twin Room Plus

A hotel room with two beds, a desk, a chair, and a large window.

[NON SMOKING] Deluxe Twin Room Plus

9.0 out of 10
Wonderful
(8 reviews)
  • 37 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds

View all photos for [NON SMOKING] Premium Suite

A modern hotel room with a large sofa, a TV, a dining table, and a city view.

[NON SMOKING] Premium Suite

  • 76 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Large Twin Beds

View all photos for [NON SMOKING] Japanese Suite

A modern hotel room with tatami flooring, a sofa, a bed, and a small table with a tray of items.

[NON SMOKING] Japanese Suite

8.6 out of 10
Excellent
(4 reviews)
  • 70 sq m
  • 1 bedroom
  • Sleeps 7
  • 2 Large Twin Beds

View all photos for [NON SMOKING] Accessible Twin

A hotel room with two beds, a desk, and a chair.

[NON SMOKING] Accessible Twin

10.0 out of 10
Exceptional
(2 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds

View all photos for [NON SMOKING] Standard King Room

A modern hotel room with a large bed, a small round table, and a comfortable chair.

[NON SMOKING] Standard King Room

10.0 out of 10
Exceptional
(1 review)
  • 28 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for [NON SMOKING] Standard Double Room

A hotel room with a large bed, a bedside table, a mirror, and a window with blinds.

[NON SMOKING] Standard Double Room

9.2 out of 10
Wonderful
(26 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

About the neighborhood

Located on a river, Cross Hotel Kyoto is in Downtown Kyoto, a walkable area in Kyoto with great shopping. Nishiki Market and Kyoto Imperial Palace are notable landmarks, and travelers looking to shop may want to visit Kawaramachi Street and Shijo Street. Nijō Castle and Kiyomizu Temple are two other places to visit that come recommended. Guests love the hotel's central location for the sightseeing. It's also convenient to public transportation: Sanjo Keihan Station is 5 minutes by foot and Shiyakusho-mae Station is 5 minutes. Visit our Kyoto travel guide
Map
71-1 Daikokucho, Kawaramachi-dori, Sanjo-sagaru, Nakagyo-ku, Kyoto, Kyoto, 604-8031

What's nearby

  • A brightly lit urban street at night with illuminated buildings and a tree-lined sidewalk.
    Kawaramachi Street
    1 min walk - 0.1 miles
  • A traditional wooden building with a stone wall and a narrow water channel.
    Kiyamachi Street
    1 min walk - 0.1 miles
  • A street with red umbrellas and a restaurant with a sign in Japanese.
    Pontocho Alley
    1 min walk - 0.1 miles
  • A narrow street flanked by traditional wooden buildings with a cherry blossom tree in full bloom.
    Shijo Street
    5 min walk - 0.3 miles
  • A bustling indoor market with various shops and stalls.
    Nishiki Market
    6 min walk - 0.3 miles

Getting around

  • Sanjo Station
    4 min walk
  • Sanjo Keihan Station
    5 min walk
  • Itami Airport (ITM)
    65 min drive

Restaurants

  • 麺匠一粒万倍
    2 min walk
  • 京都ダイニング 正義
    1 min walk
  • カプリチョーザ 河原町VOX店
    1 min walk
  • いきなり!ステーキ
    1 min walk
  • イルキャンティ 京都三条河原町店
    1 min walk

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  • Free WiFi
  • Restaurant
  • Air conditioning
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9.8 out of 10, Exceptional, 2,185 reviews
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: JPY 3,300 per person
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • KIHARU Brasserie

Things to do

  • Bicycle rentals

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Outdoors

  • On a river

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Handrails in stairways
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 9 floors
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Premium bedding

Bathroom

  • Bidet
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Food and drink

  • Free bottled water
  • Refrigerator

More

  • Air conditioning
  • Heating
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
A scheduled power outage will take place on January 18, 2027 from 11 AM-5 PM. All facilities that use power will not be available during this time. Check-in time begins at 5 PM on this date.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

  • American Express
  • Diners Club
  • JCB International
  • Mastercard
  • Visa

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately JPY 3300 per person
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Is Cross Hotel Kyoto pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

This property doesn't offer parking.

What time is check-in at Cross Hotel Kyoto?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Cross Hotel Kyoto?

Check-out is at 11 AM. Late check-out is available for a fee (subject to availability).

Where is Cross Hotel Kyoto located?

Located in Downtown Kyoto, this hotel is within a 10-minute walk of Kawaramachi Street, Shijo Street, and Nishiki Market. Nijō Castle and Kyoto Imperial Palace are also within 2 mi (3 km). Sanjo Keihan Station and Sanjo Station are within a 5-minute walk.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Cross Hotel Kyoto Reviews

9.6

Exceptional

9.8

Cleanliness

9.4

Amenities

9.8

Staff & service

9.8

Property conditions & facilities
Rating 10 - Excellent. 2034 out of 2438 reviews
Rating 8 - Good. 311 out of 2438 reviews
Rating 6 - Okay. 59 out of 2438 reviews
Rating 4 - Poor. 14 out of 2438 reviews
Rating 2 - Terrible. 20 out of 2438 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, great breakfast, very nice stay!
Stayed 4 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved our stay here! Great location!
Stayed 4 nights in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, easy to navigate.
Stayed 5 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel in a great location.
Stayed 3 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was very clean and the staff were most helpful. Great location as well!
Stayed 2 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great employees, very helpful and nice place to stay. Well located. Enjoyed our stay
Stayed 3 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful and centrally located hotel.
Stayed 3 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very well located hotel. Walking distance to main attractions and restaurants. Great place
Stayed 2 nights in Sep 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service
Hotel was ok. Breakfast was great
Stayed 4 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our stay. Conveniently located with main attractions and train station nearby. Staff were very warm and welcoming.
Stayed 4 nights in Sep 2026
Verified review

8/10 Good

Breakfast was great
Stayed 4 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the helpfulness of staff.
Stayed 2 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the location and the hotel.
Stayed 2 nights in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean hotel with outstanding staff in the middle of everything. The only thing I disliked was that there were no drawers to unpack and we had to live out of our suitcase. Excellent place for stay
Stayed 4 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, great location. Staff were friendly. Nice and quiet at night. Overall great value for money and a great stay. It was super helpful that we could forward our luggage a day before we arrived.
Stayed 5 nights in Sep 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and excellent location. Staff were extremely friendly and helpful.
Stayed 4 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing location. 3 min walk from the shopping streets and the dining streets. The vegan options for breakfast deserve an improvement.
Stayed 5 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent breakfast, clean and elegant rooms, polite and respectful staff, close to many atttractions
Stayed 2 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location, wonderful lobby and staff.
Stayed 4 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel! Staff were all amazing and very helpful. The room was nice and clean. Location was great with walking distance to all train stations and lots of restaurants and tourist areas.
Stayed 2 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelent location Friendly staff
Stayed 7 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel and location !
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location, lovely room and great staff!
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was great and in a nice area. The kind and helpful staff made our trip memorable. Special thanks to the kind lady who showed my husband how to use the washer/dryer. Thank you!
Stayed 3 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the rooms are spacious and very clean and very modern ..the personnels are helpful and kind too , location is top!
Stayed 2 nights in Aug 2026