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Cross Hotel Kyoto

3.5 star property
Start the day with an exceptional breakfast experience before stepping out to discover the wealth of attractions within easy reach of this central location.

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Photo gallery for Cross Hotel Kyoto

Exterior detail - Cross Hotel Kyoto (Kyoto)
[NON SMOKING] Japanese Suite | 1 bedroom, premium bedding, in-room safe, blackout drapes - Cross Hotel Kyoto (Kyoto)
[NON SMOKING] Japanese Suite | 1 bedroom, premium bedding, in-room safe, blackout drapes - Cross Hotel Kyoto (Kyoto)
Lobby sitting area - Cross Hotel Kyoto (Kyoto)
Breakfast and lunch served, Mediterranean cuisine - Cross Hotel Kyoto (Kyoto)
Cross Hotel Kyoto places travelers in the heart of the city's vibrant culture. Enjoy Mediterranean dishes at KIHARU Brasserie, relax with coffee or cocktails, and explore Kyoto on rental bikes. Multilingual staff and free in-room WiFi enhance your comfortable, convenient stay.

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Air conditioning
  • Laundry
  • Housekeeping

Room options

Available filters for rooms
Showing 16 of 16 rooms

View all photos for [NON SMOKING] Deluxe Family Twin Room

1 bedroom, premium bedding, in-room safe, blackout drapes

[NON SMOKING] Deluxe Family Twin Room

10.0 out of 10
Exceptional
(15 reviews)
  • 47 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Twin Beds
  • Free WiFi

View all photos for [NON SMOKING] Deluxe Twin Room

1 bedroom, premium bedding, in-room safe, blackout drapes

[NON SMOKING] Deluxe Twin Room

10.0 out of 10
Exceptional
(4 reviews)
  • 32 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Twin Beds
  • Free WiFi

View all photos for [NON SMOKING] Deluxe Corner King Room

1 bedroom, premium bedding, in-room safe, blackout drapes

[NON SMOKING] Deluxe Corner King Room

10.0 out of 10
Exceptional
(6 reviews)
  • 42 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for [NON SMOKING] Deluxe Corner Twin Room

1 bedroom, premium bedding, in-room safe, blackout drapes

[NON SMOKING] Deluxe Corner Twin Room

9.2 out of 10
Wonderful
(7 reviews)
  • 41 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Twin Beds
  • Free WiFi

View all photos for [NON SMOKING] Superior Twin Room with Sofa bed

1 bedroom, premium bedding, in-room safe, blackout drapes

[NON SMOKING] Superior Twin Room with Sofa bed

9.6 out of 10
Exceptional
(9 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Twin Beds and 1 Twin Sofa Bed
  • Free WiFi

View all photos for [NON SMOKING] Superior Twin Room

[NON SMOKING] Superior Twin Room | 1 bedroom, premium bedding, in-room safe, blackout drapes

[NON SMOKING] Superior Twin Room

10.0 out of 10
Exceptional
(13 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds
  • Free WiFi

View all photos for [NON SMOKING] Superior King Room

1 bedroom, premium bedding, in-room safe, blackout drapes

[NON SMOKING] Superior King Room

9.4 out of 10
Exceptional
(36 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for [NON SMOKING] Standard Twin Room

1 bedroom, premium bedding, in-room safe, blackout drapes

[NON SMOKING] Standard Twin Room

9.8 out of 10
Exceptional
(31 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds
  • Free WiFi

View all photos for [NON SMOKING] Standard Queen Room

1 bedroom, premium bedding, in-room safe, blackout drapes

[NON SMOKING] Standard Queen Room

9.4 out of 10
Exceptional
(13 reviews)
  • 27 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed
  • Free WiFi

View all photos for [NON SMOKING] Deluxe King Room

1 bedroom, premium bedding, in-room safe, blackout drapes

[NON SMOKING] Deluxe King Room

9.6 out of 10
Exceptional
(13 reviews)
  • 34 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for [NON SMOKING] Deluxe Twin Room Plus

1 bedroom, premium bedding, in-room safe, blackout drapes

[NON SMOKING] Deluxe Twin Room Plus

9.0 out of 10
Wonderful
(8 reviews)
  • 37 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds
  • Free WiFi

View all photos for [NON SMOKING] Premium Suite

[NON SMOKING] Premium Suite | 1 bedroom, premium bedding, in-room safe, blackout drapes

[NON SMOKING] Premium Suite

  • 76 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Large Twin Beds
  • Free WiFi

View all photos for [NON SMOKING] Japanese Suite

[NON SMOKING] Japanese Suite | 1 bedroom, premium bedding, in-room safe, blackout drapes

[NON SMOKING] Japanese Suite

10.0 out of 10
Exceptional
(3 reviews)
  • 70 sq m
  • 1 bedroom
  • Sleeps 7
  • 2 Large Twin Beds
  • Free WiFi

View all photos for [NON SMOKING] Accessible Twin

[NON SMOKING] Accessible Twin | 1 bedroom, premium bedding, in-room safe, blackout drapes

[NON SMOKING] Accessible Twin

10.0 out of 10
Exceptional
(2 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds
  • Free WiFi

View all photos for [NON SMOKING] Standard King Room

[NON SMOKING] Standard King Room | 1 bedroom, premium bedding, in-room safe, blackout drapes

[NON SMOKING] Standard King Room

10.0 out of 10
Exceptional
(1 review)
  • 28 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for [NON SMOKING] Standard Double Room

[NON SMOKING] Standard Double Room | 1 bedroom, premium bedding, in-room safe, blackout drapes

[NON SMOKING] Standard Double Room

9.2 out of 10
Wonderful
(23 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

About the neighborhood

Located on a river, Cross Hotel Kyoto is in Downtown Kyoto, a walkable area in Kyoto with great shopping. Nishiki Market and Kyoto Imperial Palace are notable landmarks, and travelers looking to shop may want to visit Kawaramachi Street and Shijo Street. Nijō Castle and Kiyomizu Temple are two other places to visit that come recommended. Guests love the hotel's central location for the sightseeing. It's also convenient to public transportation: Sanjo Keihan Station is 5 minutes by foot and Shiyakusho-mae Station is 5 minutes. Visit our Kyoto travel guide
Map
71-1 Daikokucho, Kawaramachi-dori, Sanjo-sagaru, Nakagyo-ku, Kyoto, Kyoto, 604-8031

What's nearby

  • 京都市四条河原町交差点の夜の景観。
    Kawaramachi Street
    1 min walk - 0.1 miles
  • Cherry blossoms along the Gion Shirakawa River. Japanese old folk houses.
    Kiyamachi Street
    1 min walk - 0.1 miles
  • Ponto-cho is a Hanamachi district in Kyoto Japan. There are many geisha houses, traditional tea houses, historical architectures and riverbed style cuisine restaurants.
    Pontocho Alley
    1 min walk - 0.1 miles
  • Shijo Street
    Shijo Street
    5 min walk - 0.3 miles
  • Kyoto_NishikiMarket_6258971_08
    Nishiki Market
    6 min walk - 0.3 miles

Getting around

  • Sanjo Station
    4 min walk
  • Sanjo Keihan Station
    5 min walk
  • Itami Airport (ITM)
    65 min drive

Restaurants

  • CoCo壱番屋 中京区河原町三条店
    1 min walk
  • 麺匠一粒万倍
    2 min walk
  • 京都ダイニング 正義
    1 min walk
  • 薬師
    1 min walk
  • イルキャンティ 京都三条河原町店
    1 min walk

About this property

Cross Hotel Kyoto

Hotel near Kawaramachi Street
Located close to Nishiki Market and Nijō Castle, Cross Hotel Kyoto provides a coffee shop/cafe, dry cleaning/laundry services, and a restaurant. Guests can connect to free in-room WiFi.
You'll also enjoy perks such as:
  • Buffet breakfast (surcharge), bike rentals, and a front-desk safe
  • An elevator, a porter/bellhop, and a 24-hour front desk
  • Luggage storage, concierge services, and multilingual staff
  • Guest reviews speak highly of the breakfast, central location, and helpful staff
Room features
All 301 rooms include comforts such as premium bedding and air conditioning, as well as thoughtful touches like free WiFi and safes. Guest reviews speak positively of the clean, comfortable rooms at the property.
More amenities include:
  • Bathrooms with deep soaking tubs and toilets with electronic bidets
  • Refrigerators, heating, and daily housekeeping

Awards and affiliations

Eco-Certified Property
This property participates in Sakura Quality, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: JPY 3,300 per person
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • KIHARU Brasserie

Things to do

  • Bicycle rentals

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Outdoors

  • On a river

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Handrails in stairways
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 9 floors
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Premium bedding

Bathroom

  • Bidet
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Food and drink

  • Free bottled water
  • Refrigerator

More

  • Air conditioning
  • Heating
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
A scheduled power outage will take place on January 18, 2027 from 11 AM-5 PM. All facilities that use power will not be available during this time. Check-in time begins at 5 PM on this date.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately JPY 3300 per person
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

CROSS HOTEL
CROSS KYOTO
Cross Hotel Kyoto Hotel
Cross Hotel Kyoto Kyoto
Cross Hotel Kyoto Hotel Kyoto

Frequently asked questions

Is Cross Hotel Kyoto pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

This property doesn't offer parking.

What time is check-in at Cross Hotel Kyoto?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Cross Hotel Kyoto?

Check-out is at 11 AM. Late check-out is available for a fee (subject to availability).

Where is Cross Hotel Kyoto located?

Located in Downtown Kyoto, this hotel is within a 10-minute walk of Kawaramachi Street, Shijo Street, and Nishiki Market. Kyoto Imperial Palace and Nijō Castle are also within 2 mi (3 km). Sanjo Keihan Station and Sanjo Station are within a 5-minute walk.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Cross Hotel Kyoto Reviews

9.6

Exceptional

9.8

Cleanliness

9.4

Amenities

9.8

Staff & service

9.8

Property conditions & facilities
Rating 10 - Excellent. 1810 out of 2158 reviews
Rating 8 - Good. 270 out of 2158 reviews
Rating 6 - Okay. 53 out of 2158 reviews
Rating 4 - Poor. 10 out of 2158 reviews
Rating 2 - Terrible. 15 out of 2158 reviews

Reviews

Verified

10/10 Excellent

Lawrence

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location excellent breakfast
Stayed 5 nights in Apr 2026
Verified

10/10 Excellent

Ophelia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel, fantastic location, staff were amazing!
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

xuemei

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel with great location
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Dustin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing location and wonderful staff and rooms. Will absolutely stay here again when in Kyoto
Stayed 3 nights in Apr 2026
Verified

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always enjoy staying here! Great location and the rooms are quite spacious for Japan standards
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Superb staff and location
Stayed 5 nights in Apr 2026
Verified

10/10 Excellent

Stacy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel in the heart of Kyoto…easy walk to local shops and restaurants, as well as the train stations.
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Tina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel in the most perfect location for exploring Kyoto
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Adriana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service and amenities.
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

shwan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful hotel, staff, and location. Would highly recommend
Stayed 4 nights in Apr 2026
Verified

10/10 Excellent

Sheena

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, great staff and breakfast, lovely rooms
Stayed 4 nights in Mar 2026
Verified

10/10 Excellent

Dylan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, comfy bed, nice bath, amazing breakfast buffet, near a lot of shops and restaurants
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Ramesh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location! Beautiful sceneries and close to many great restaurants and shops!
Stayed 5 nights in Mar 2026
Verified

10/10 Excellent

Aparna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome hotel! Great location! Rooms were a good size, staff was very helpful, breakfast was the best, the whole experience was memorable!
Stayed 5 nights in Mar 2026
Verified

10/10 Excellent

Sharan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel. Location is great. Very clean. Nice breakfast. Would not hesitate to stay again.
Stayed 4 nights in Apr 2026
Verified

8/10 Good

mohammad

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a great hotel close to shops and restaurants. Staff were helpful. Our room was clean and spacious.
Stayed 3 nights in Apr 2026
Verified

10/10 Excellent

Natasha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything about our stay was fantastic. We stayed in the Universal/Accessible room as husband is in a wheelchair. Great layout , friendly helpful staff, great breakfast buffet, great location. Would definitely stay here again.
Verified

10/10 Excellent

Teresa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely wonderful, hotel! As a family, we truly enjoyed the convenient location, the clean and quiet room as well as the most comfortable beds. We will definitely stay there again.
Stayed 4 nights in Mar 2026
Verified

10/10 Excellent

Cameron

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location perfect for cherry blossoms, right out front.
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Jim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is wonderful with an excellent staff. The location is super convenient to transportation and shopping.
Stayed 4 nights in Mar 2026
Verified

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A fabulous hotel, great location, knowledgeable, friendly staff who provide unbelievable service with the best breakfast I’ve ever had, will be staying again.
Stayed 4 nights in Mar 2026
Verified

10/10 Excellent

Shimon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was amazing.
Stayed 4 nights in Mar 2026
Verified

10/10 Excellent

Michael

Liked: Cleanliness, amenities, property conditions & facilities
Outstanding location and a wonderful buffet breakfast.
Stayed 5 nights in Jan 2026
Verified

10/10 Excellent

James Qwin Leng

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bed was comfy and clean, location is great, close to major shopping area with decent amount of food choices. Hotel staff was very friendly and professional.
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Adriana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms are very comfortable and clean. The service from the people is fast and polite. One of the best places I have been to.
Stayed 3 nights in Apr 2026