See all properties

Cross Hotel Kyoto

3.5 star property
Start the day with an exceptional breakfast experience before stepping out to discover the wealth of attractions within easy reach of this central location.

Choose dates to view prices

Photo gallery for Cross Hotel Kyoto

Exterior detail - Cross Hotel Kyoto (Kyoto)
[NON SMOKING] Japanese Suite | 1 bedroom, premium bedding, down comforters, in-room safe - Cross Hotel Kyoto (Kyoto)
Breakfast and lunch served - Cross Hotel Kyoto (Kyoto)
[NON SMOKING] Japanese Suite | 1 bedroom, premium bedding, down comforters, in-room safe - Cross Hotel Kyoto (Kyoto)
Lobby sitting area - Cross Hotel Kyoto (Kyoto)
Cross Hotel Kyoto places travelers in the heart of the city's vibrant culture. Enjoy Mediterranean dishes at KIHARU Brasserie, relax with coffee or cocktails, and explore Kyoto on rental bikes. Multilingual staff and free in-room WiFi enhance your comfortable, convenient stay.

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Free WiFi
  • Air conditioning
  • Laundry
  • Housekeeping

Room options

Available filters for rooms
Showing 16 of 16 rooms

View all photos for [NON SMOKING] Deluxe Family Twin Room

1 bedroom, premium bedding, down comforters, in-room safe

[NON SMOKING] Deluxe Family Twin Room

10.0 out of 10
Exceptional
(15 reviews)
  • 47 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Twin Beds
  • Free WiFi

View all photos for [NON SMOKING] Deluxe Twin Room

1 bedroom, premium bedding, down comforters, in-room safe

[NON SMOKING] Deluxe Twin Room

10.0 out of 10
Exceptional
(4 reviews)
  • 32 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Twin Beds
  • Free WiFi

View all photos for [NON SMOKING] Deluxe Corner King Room

1 bedroom, premium bedding, down comforters, in-room safe

[NON SMOKING] Deluxe Corner King Room

10.0 out of 10
Exceptional
(6 reviews)
  • 42 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for [NON SMOKING] Deluxe Corner Twin Room

1 bedroom, premium bedding, down comforters, in-room safe

[NON SMOKING] Deluxe Corner Twin Room

9.4 out of 10
Exceptional
(8 reviews)
  • 41 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Twin Beds
  • Free WiFi

View all photos for [NON SMOKING] Superior Twin Room with Sofa bed

1 bedroom, premium bedding, down comforters, in-room safe

[NON SMOKING] Superior Twin Room with Sofa bed

9.8 out of 10
Exceptional
(11 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Twin Beds and 1 Twin Sofa Bed
  • Free WiFi

View all photos for [NON SMOKING] Superior Twin Room

[NON SMOKING] Superior Twin Room | 1 bedroom, premium bedding, down comforters, in-room safe

[NON SMOKING] Superior Twin Room

10.0 out of 10
Exceptional
(13 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds
  • Free WiFi

View all photos for [NON SMOKING] Superior King Room

1 bedroom, premium bedding, down comforters, in-room safe

[NON SMOKING] Superior King Room

9.4 out of 10
Exceptional
(36 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for [NON SMOKING] Standard Twin Room

1 bedroom, premium bedding, down comforters, in-room safe

[NON SMOKING] Standard Twin Room

9.8 out of 10
Exceptional
(31 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds
  • Free WiFi

View all photos for [NON SMOKING] Standard Queen Room

1 bedroom, premium bedding, down comforters, in-room safe

[NON SMOKING] Standard Queen Room

9.6 out of 10
Exceptional
(14 reviews)
  • 27 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed
  • Free WiFi

View all photos for [NON SMOKING] Deluxe King Room

1 bedroom, premium bedding, down comforters, in-room safe

[NON SMOKING] Deluxe King Room

9.6 out of 10
Exceptional
(13 reviews)
  • 34 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for [NON SMOKING] Deluxe Twin Room Plus

1 bedroom, premium bedding, down comforters, in-room safe

[NON SMOKING] Deluxe Twin Room Plus

9.0 out of 10
Wonderful
(8 reviews)
  • 37 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds
  • Free WiFi

View all photos for [NON SMOKING] Premium Suite

[NON SMOKING] Premium Suite | 1 bedroom, premium bedding, down comforters, in-room safe

[NON SMOKING] Premium Suite

  • 76 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Large Twin Beds
  • Free WiFi

View all photos for [NON SMOKING] Japanese Suite

[NON SMOKING] Japanese Suite | 1 bedroom, premium bedding, down comforters, in-room safe

[NON SMOKING] Japanese Suite

8.6 out of 10
Excellent
(4 reviews)
  • 70 sq m
  • 1 bedroom
  • Sleeps 7
  • 2 Large Twin Beds
  • Free WiFi

View all photos for [NON SMOKING] Accessible Twin

[NON SMOKING] Accessible Twin | 1 bedroom, premium bedding, down comforters, in-room safe

[NON SMOKING] Accessible Twin

10.0 out of 10
Exceptional
(2 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds
  • Free WiFi

View all photos for [NON SMOKING] Standard King Room

[NON SMOKING] Standard King Room | 1 bedroom, premium bedding, down comforters, in-room safe

[NON SMOKING] Standard King Room

10.0 out of 10
Exceptional
(1 review)
  • 28 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for [NON SMOKING] Standard Double Room

[NON SMOKING] Standard Double Room | 1 bedroom, premium bedding, down comforters, in-room safe

[NON SMOKING] Standard Double Room

9.2 out of 10
Wonderful
(24 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

About the neighborhood

Located on a river, Cross Hotel Kyoto is in Downtown Kyoto, a walkable area in Kyoto with great shopping. Nishiki Market and Kyoto Imperial Palace are notable landmarks, and travelers looking to shop may want to visit Kawaramachi Street and Shijo Street. Nijō Castle and Kiyomizu Temple are two other places to visit that come recommended. Guests love the hotel's central location for the sightseeing. It's also convenient to public transportation: Sanjo Keihan Station is 5 minutes by foot and Shiyakusho-mae Station is 5 minutes. Visit our Kyoto travel guide
Map
71-1 Daikokucho, Kawaramachi-dori, Sanjo-sagaru, Nakagyo-ku, Kyoto, Kyoto, 604-8031

What's nearby

  • 京都市四条河原町交差点の夜の景観。
    Kawaramachi Street
    1 min walk - 0.1 miles
  • Cherry blossoms along the Gion Shirakawa River. Japanese old folk houses.
    Kiyamachi Street
    1 min walk - 0.1 miles
  • Ponto-cho is a Hanamachi district in Kyoto Japan. There are many geisha houses, traditional tea houses, historical architectures and riverbed style cuisine restaurants.
    Pontocho Alley
    1 min walk - 0.1 miles
  • Shijo Street
    Shijo Street
    5 min walk - 0.3 miles
  • Kyoto_NishikiMarket_6258971_08
    Nishiki Market
    6 min walk - 0.3 miles

Getting around

  • Sanjo Station
    4 min walk
  • Sanjo Keihan Station
    5 min walk
  • Itami Airport (ITM)
    65 min drive

Restaurants

  • CoCo壱番屋 中京区河原町三条店
    1 min walk
  • 麺匠一粒万倍
    2 min walk
  • 京都ダイニング 正義
    1 min walk
  • 焼肉処竜宝
    1 min walk
  • 薬師
    1 min walk

Similar properties

Front of property
Nohga Hotel Kiyomizu Kyoto
Gion
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym
9.8 out of 10, Exceptional, 1,937 reviews
Nohga Hotel Kiyomizu Kyoto
Compare similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: JPY 3,300 per person
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • KIHARU Brasserie

Things to do

  • Bicycle rentals

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Outdoors

  • On a river

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Handrails in stairways
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 9 floors
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Premium bedding

Bathroom

  • Bidet
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Food and drink

  • Free bottled water
  • Refrigerator

More

  • Air conditioning
  • Heating
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
A scheduled power outage will take place on January 18, 2027 from 11 AM-5 PM. All facilities that use power will not be available during this time. Check-in time begins at 5 PM on this date.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately JPY 3300 per person
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Is Cross Hotel Kyoto pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

This property doesn't offer parking.

What time is check-in at Cross Hotel Kyoto?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Cross Hotel Kyoto?

Check-out is at 11 AM. Late check-out is available for a fee (subject to availability).

Where is Cross Hotel Kyoto located?

Located in Downtown Kyoto, this hotel is within a 10-minute walk of Kawaramachi Street, Shijo Street, and Nishiki Market. Kyoto Imperial Palace and Nijō Castle are also within 2 mi (3 km). Sanjo Keihan Station and Sanjo Station are within a 5-minute walk.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

Have a question?

AI iconBeta

Get instant answers with AI powered search of property information and reviews.

Reviews

Cross Hotel Kyoto Reviews

9.6

Exceptional

9.8

Cleanliness

9.4

Amenities

9.6

Staff & service

9.8

Property conditions & facilities
Rating 10 - Excellent. 1905 out of 2279 reviews
Rating 8 - Good. 291 out of 2279 reviews
Rating 6 - Okay. 54 out of 2279 reviews
Rating 4 - Poor. 12 out of 2279 reviews
Rating 2 - Terrible. 17 out of 2279 reviews

Reviews

Verified

10/10 Excellent

marsha

Liked: Cleanliness, amenities, property conditions & facilities
Great accommodation, great location with a great price.
Stayed 3 nights in May 2026
Verified

10/10 Excellent

Debra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
excellent hotel and location
Stayed 2 nights in May 2026
Verified

10/10 Excellent

Diana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, clean and comfortable beds, great service, and good variety of breakfast options. Would return to stay again.
Stayed 6 nights in May 2026
Verified

10/10 Excellent

Janel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked that the property was quiet and we were able to walk to tons of restaurants and shops.
Stayed 2 nights in Jun 2026
Verified

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel in a great location. Staff were very friendly and helpful. Breakfast was very good and is recommended.
Stayed 3 nights in Jun 2026
Verified

10/10 Excellent

Amrik

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel and staff. Location was great, close to the main shopping centre, transit, and restaurants.
Stayed 5 nights in May 2026
Verified

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was just great! The staff was excellent, the hotel is in a great location.
Stayed 4 nights in May 2026
Verified

10/10 Excellent

Ali-Kumail

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was amazing and in a great location. Tucked away from the busy street but within a 6 min walk from all the shops and food too!
Stayed 2 nights in May 2026
Verified

8/10 Good

Mia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super clean, close to hot spots.
Stayed 4 nights in Jun 2026
Verified

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved our stay. Very close walk to Gion, restaurants and shopping. The staff was an awesome help and the room was spacious and full of amenities. Oh, and the breakfast was outstanding!
Stayed 4 nights in May 2026
Verified

10/10 Excellent

Carsten

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, helpful staff and nice sized rooms. The shopping locations were close by, which was good as we had to deal with rain. The city is awesome and the hotel is just as good
Stayed 2 nights in Jun 2026
Verified

10/10 Excellent

Amber

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved the Cross Hotel. Staff was amazing, the breakfast was truly a treat every morning, and we the rooms and bathroom are clean and large. Very good location for getting around Kyoto. Would happily stay here again!
Stayed 3 nights in May 2026
Verified

10/10 Excellent

Lawrence

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location excellent breakfast
Stayed 5 nights in Apr 2026
Verified

10/10 Excellent

Frank

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location was the best. The staff were great and super helpful. I will stay here again when visiting and refer to friends.
Stayed 4 nights in May 2026
Verified

10/10 Excellent

Ophelia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel, fantastic location, staff were amazing!
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

xuemei

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel with great location
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved this property! The beds were super soft and comfortable. Location was ideal, right in the middle of everything. Would absolutely stay here again! Just wished they would offer early check-in, but other than that, it was an excellent stay.
Stayed 3 nights in May 2026
Verified

10/10 Excellent

Nikola

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel in a good spot, close to restaurants, bars etc and the metro. Room was large and very comfy bed x
Stayed 4 nights in May 2026
Verified

10/10 Excellent

Dustin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing location and wonderful staff and rooms. Will absolutely stay here again when in Kyoto
Stayed 3 nights in Apr 2026
Verified

10/10 Excellent

Casey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, excellent staff, good morning coffee (western style), rooms were slightly larger than expected (still small). Would stay again. Excellent value.
Stayed 5 nights in May 2026
Verified

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always enjoy staying here! Great location and the rooms are quite spacious for Japan standards
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Kimberly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything! The staff was so friendly and the hotel was beautiful. The best part was the convenient location.
Stayed 2 nights in Jun 2026
Verified

8/10 Good

Sandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff here were helpful. The room was very clean.
Stayed 2 nights in Jun 2026
Verified

10/10 Excellent

Gina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super great location! So easy to walk most places. Very clean, nice staff. Loved the breakfast! Which it was a standard shower, but that’s ok.
Stayed 1 night in Jun 2026
Verified

10/10 Excellent

Karla

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved everything about this stay and wish we could have stayed longer. Great location with exceptional staff. Very helpful, including giving staff recommendations for great restaurants. Room was a great size and clean. Bed was comfortable and their breakfast buffet was wonderful. Will definitely stay here again!
Stayed 2 nights in Mar 2026