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Cross Hotel Kyoto

3.5 star property
Riverfront hotel with a 24-hour front desk and a coffee shop

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Photo gallery for Cross Hotel Kyoto

Exterior detail
Reception
Front of property - evening/night
[NON SMOKING] Premium Suite | 1 bedroom, premium bedding, in-room safe, blackout drapes
Breakfast, lunch, dinner served; Mediterranean cuisine

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Bar
  • 24/7 front desk
  • Housekeeping
  • Laundry

Room options

Available filters for rooms
Showing 16 of 16 rooms

View all photos for [NON SMOKING] Standard Double Room

[NON SMOKING] Standard Double Room | 1 bedroom, premium bedding, in-room safe, blackout drapes

[NON SMOKING] Standard Double Room

Highlights

Air conditioning
Heating
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Premium bedding
Separate bedroom
Separate bathtub and shower
  • 25 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for [NON SMOKING] Premium Suite

[NON SMOKING] Premium Suite | 1 bedroom, premium bedding, in-room safe, blackout drapes

[NON SMOKING] Premium Suite

Highlights

Air conditioning
Heating
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Separate bedroom
Premium bedding
Bathrobes
  • 76 sq m
  • Sleeps 4
  • 2 Large Twin Beds

View all photos for [NON SMOKING] Japanese Suite

[NON SMOKING] Japanese Suite | 1 bedroom, premium bedding, in-room safe, blackout drapes

[NON SMOKING] Japanese Suite

Highlights

Air conditioning
Heating
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Separate bedroom
Premium bedding
Bathrobes
  • 70 sq m
  • Sleeps 7
  • 2 Large Twin Beds

View all photos for [NON SMOKING] Standard King Room

[NON SMOKING] Standard King Room | 1 bedroom, premium bedding, in-room safe, blackout drapes

[NON SMOKING] Standard King Room

Highlights

Air conditioning
Heating
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Premium bedding
Separate bedroom
Separate bathtub and shower
  • 28 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for [NON SMOKING] Deluxe King Room

1 bedroom, premium bedding, in-room safe, blackout drapes

[NON SMOKING] Deluxe King Room

Highlights

Air conditioning
Heating
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Premium bedding
Separate bedroom
Separate bathtub and shower
  • 34 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for [NON SMOKING] Accessible Twin

[NON SMOKING] Accessible Twin | 1 bedroom, premium bedding, in-room safe, blackout drapes

[NON SMOKING] Accessible Twin

Highlights

Air conditioning
Heating
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Premium bedding
Separate bedroom
Separate bathtub and shower
  • 30 sq m
  • Sleeps 4
  • 2 Twin Beds

View all photos for [NON SMOKING] Deluxe Corner Twin Room

1 bedroom, premium bedding, in-room safe, blackout drapes

[NON SMOKING] Deluxe Corner Twin Room

Highlights

Air conditioning
Heating
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Premium bedding
Separate bedroom
Bathrobes
  • 41 sq m
  • Sleeps 5
  • 2 Twin Beds

View all photos for [NON SMOKING] Deluxe Corner King Room

1 bedroom, premium bedding, in-room safe, blackout drapes

[NON SMOKING] Deluxe Corner King Room

Highlights

Air conditioning
Heating
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Premium bedding
Separate bedroom
Bathrobes
  • 42 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for [NON SMOKING] Deluxe Family Twin Room

1 bedroom, premium bedding, in-room safe, blackout drapes

[NON SMOKING] Deluxe Family Twin Room

Highlights

Air conditioning
Heating
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Premium bedding
Separate bedroom
Separate bathtub and shower
  • 47 sq m
  • Sleeps 6
  • 2 Twin Beds

View all photos for [NON SMOKING] Deluxe Twin Room

1 bedroom, premium bedding, in-room safe, blackout drapes

[NON SMOKING] Deluxe Twin Room

Highlights

Air conditioning
Heating
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Premium bedding
Separate bedroom
Separate bathtub and shower
  • 32 sq m
  • Sleeps 5
  • 2 Twin Beds

View all photos for [NON SMOKING] Deluxe Twin Room Plus

1 bedroom, premium bedding, in-room safe, blackout drapes

[NON SMOKING] Deluxe Twin Room Plus

Highlights

Air conditioning
Heating
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Premium bedding
Separate bedroom
Separate bathtub and shower
  • 37 sq m
  • Sleeps 4
  • 2 Twin Beds

View all photos for [NON SMOKING] Superior Twin Room with Sofa bed

1 bedroom, premium bedding, in-room safe, blackout drapes

[NON SMOKING] Superior Twin Room with Sofa bed

Highlights

Air conditioning
Heating
Refrigerator
Flat-screen TV
Sofa bed
Separate bedroom
Premium bedding
Blackout drapes/curtains
  • 30 sq m
  • Sleeps 5
  • 2 Twin Beds and 1 Twin Sofa Bed

View all photos for [NON SMOKING] Standard Twin Room

1 bedroom, premium bedding, in-room safe, blackout drapes

[NON SMOKING] Standard Twin Room

Highlights

Air conditioning
Heating
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Premium bedding
Separate bedroom
Separate bathtub and shower
  • 25 sq m
  • Sleeps 4
  • 2 Twin Beds

View all photos for [NON SMOKING] Standard Queen Room

1 bedroom, premium bedding, in-room safe, blackout drapes

[NON SMOKING] Standard Queen Room

Highlights

Air conditioning
Heating
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Premium bedding
Separate bedroom
Separate bathtub and shower
  • 27 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for [NON SMOKING] Superior Twin Room

1 bedroom, premium bedding, in-room safe, blackout drapes

[NON SMOKING] Superior Twin Room

Highlights

Air conditioning
Heating
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Premium bedding
Separate bedroom
Separate bathtub and shower
  • 30 sq m
  • Sleeps 4
  • 2 Twin Beds

View all photos for [NON SMOKING] Superior King Room

1 bedroom, premium bedding, in-room safe, blackout drapes

[NON SMOKING] Superior King Room

Highlights

Air conditioning
Heating
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Premium bedding
Separate bedroom
Separate bathtub and shower
  • 30 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

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About the neighborhood

Map
71-1 Daikokucho, Kawaramachi-dori, Sanjo-sagaru, Nakagyo-ku, Kyoto, Kyoto, 604-8031

What's nearby

  • Kawaramachi Street - 1 min walk - 0.1 miles
  • Shijo Street - 7 min walk - 0.4 miles
  • Nishiki Market - 8 min walk - 0.5 miles
  • Kyoto Imperial Palace - 3 min drive - 1.3 miles
  • Kiyomizu Temple - 4 min drive - 2.0 miles

Getting around

  • Sanjo Station - 4 min walk
  • Sanjo Keihan Station - 5 min walk
  • Itami Airport (ITM) - 64 min drive

Restaurants

  • ‪猫カフェMOCHA 京都ロフト店 - ‬1 min walk
  • ‪bar moon walk 河原町店 - ‬2 min walk
  • ‪六曜社 - ‬1 min walk
  • ‪カレーハウスCoCo壱番屋 - ‬1 min walk
  • ‪京都ダイニング 正義 - ‬1 min walk

About this property

Cross Hotel Kyoto

Hotel near Kawaramachi Street
Located close to Nishiki Market and Kyoto Imperial Palace, Cross Hotel Kyoto provides a coffee shop/cafe, dry cleaning/laundry services, and a bar. The on-site Mediterranean cuisine brasserie, KIHARU Brasserie, offers breakfast, lunch, and dinner. Guests can connect to free in-room WiFi.
You'll also enjoy perks such as:
  • Buffet breakfast (surcharge), bike rentals, and a porter/bellhop
  • A front-desk safe, luggage storage, and multilingual staff
  • An elevator, a 24-hour front desk, and concierge services
  • Guest reviews speak highly of the breakfast, central location, and helpful staff
Room features
All 301 rooms include comforts such as premium bedding and air conditioning, as well as thoughtful touches like free WiFi and safes. Guest reviews speak positively of the clean, comfortable rooms at the property.
More amenities include:
  • Bathrooms with deep soaking tubs and toilets with electronic bidets
  • Refrigerators, heating, and daily housekeeping

Languages

English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: JPY 3,300 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • KIHARU Brasserie

Things to do

  • Bicycle rentals

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Outdoors

  • On a river

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Handrails in stairways
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 9 floors
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Bidet
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Free bottled water
  • Refrigerator

More

  • Air conditioning
  • Heating
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A city tax may be collected at the property. The city tax ranges from JPY 200-1,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately JPY 3300 per person
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

CROSS HOTEL
CROSS KYOTO
Cross Hotel Kyoto Hotel
Cross Hotel Kyoto Kyoto
Cross Hotel Kyoto Hotel Kyoto

Frequently asked questions

Is Cross Hotel Kyoto pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Cross Hotel Kyoto?

This property doesn't offer parking.

What time is check-in at Cross Hotel Kyoto?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Cross Hotel Kyoto?

Check-out is at 11 AM. Late check-out is available for a fee (subject to availability).

Where is Cross Hotel Kyoto located?

Located in Downtown Kyoto, this hotel is within a 10-minute walk of Kawaramachi Street, Shijo Street, and Nishiki Market. Kyoto Imperial Palace and Nijō Castle are also within 2 mi (3 km). Sanjo Keihan Station and Sanjo Station are within a 5-minute walk.

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Cross Hotel Kyoto Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 1173 out of 1433 reviews
Rating 8 - Good. 210 out of 1433 reviews
Rating 6 - Okay. 37 out of 1433 reviews
Rating 4 - Poor. 6 out of 1433 reviews
Rating 2 - Terrible. 7 out of 1433 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.8/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Seunghoon

Liked: Staff & service, property conditions & facilities
Would stay again next time
Stayed 2 nights in Apr 2025

10/10 Excellent

Megan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location with lots of dining and shopping options plus convenient to the train station.
Stayed 4 nights in Apr 2025

10/10 Excellent

Philip

Liked: Cleanliness, amenities, property conditions & facilities
Great location
Stayed 5 nights in Apr 2025

10/10 Excellent

Cornelius

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quality, design, location, breakfast
Stayed 5 nights in Apr 2025

10/10 Excellent

Nick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel - location is ideal for exploring Kyoto. Breakfast buffet was good. Would stay here again!
Stayed 3 nights in Apr 2025

10/10 Excellent

Abhisesh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location and outstanding staff—truly a fantastic stay!
Stayed 5 nights in Mar 2025

10/10 Excellent

Georgy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good simple hotel in convenient location
Stayed 4 nights in Mar 2025

8/10 Good

Doug

Liked: Amenities
Very nice, clean hotel in a great location. Only negative is the rooms are on the small side
Stayed 7 nights in Apr 2025

10/10 Excellent

Ben

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic hotel and great location.
Stayed 4 nights in Feb 2025

10/10 Excellent

Jiayi

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient location and staff are very nice
Stayed 2 nights in Mar 2025

10/10 Excellent

Lynn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel! Perfect for families. Rooms are quite big and location is so convenient. Would stay here again!
Stayed 5 nights in Mar 2025

10/10 Excellent

Benjamin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great time at the Cross Hotel. It was in a very convenient location and helped us enjoy Kyoto to the fullest!

10/10 Excellent

Sabrina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic hotel - clean, great room size, quiet, conveniently located. Would absolutely stay here again!
Stayed 1 night in Feb 2025

10/10 Excellent

Jamin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
2nd time staying here, as great as ever!
Stayed 6 nights in Mar 2025

10/10 Excellent

Itay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best of best location. Superb hotel
Stayed 4 nights in Mar 2025

10/10 Excellent

Katlin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cross hotel is close to shopping and restaurants. It is clean and staff are very friendly. Would recommend this hotel to anyone.
Stayed 7 nights in Apr 2025

10/10 Excellent

Janet

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best breakfast buffet and services!
Stayed 4 nights in Apr 2025

10/10 Excellent

Adrian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great central place to stay in Kyoto
Stayed 4 nights in Mar 2025

10/10 Excellent

Yunxian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient and nice place
Stayed 4 nights in Mar 2025

10/10 Excellent

Joel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great location, really comfortable bed, and great breakfast!
Stayed 4 nights in Dec 2024

10/10 Excellent

Saher

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the room and the service
Stayed 4 nights in Apr 2025

10/10 Excellent

Nadja

Liked: Cleanliness, staff & service, property conditions & facilities
Great location. The bed was very comfortable and the bathroom was spotless and very well equipped. The nigiri restaurant across the street is amazing. Breakfast at the hotel offered a nice variety and was delicious.
Stayed 4 nights in Apr 2025

10/10 Excellent

Cord

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice stay
Stayed 2 nights in Jan 2025

10/10 Excellent

Skip

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff very helpful. Incredible location in a historic building. Breakfast amazing combo of western and Japanese options.
Stayed 4 nights in Apr 2025

10/10 Excellent

Maddison

Liked: Staff & service, amenities, property conditions & facilities
Amazing, affordable and fantastic location. Made even better with breakfast included
Stayed 4 nights in Mar 2025