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Arashiyama Benkei

4.0 star property
Boardwalk/promenade ryokan with 20 restaurants and area shuttle service

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View from property
Japanese Room (12 tatami mats) | In-room safe, free WiFi, bed sheets
Modern Premium Suite, Maisonette Type, Garden View (90sqm) | In-room safe, free WiFi, bed sheets
Modern Premium Suite, Garden View (90sqm) | Bathroom | Hair dryer, electronic bidet, towels
Hot springs

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Housekeeping
  • Breakfast available
  • Parking included
  • Laundry
  • Air conditioning
  • Free WiFi

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Japanese Room (15 tatami mats)

Japanese Room (15 tatami mats) | In-room safe, free WiFi, bed sheets

Japanese Room (15 tatami mats)

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Rainfall showerhead
Toilet with electronic bidet
Private bathroom
Spring water bathtub
Hair dryer
  • 44.62 sq m
  • Sleeps 2
  • 3 Twin Futons

View all photos for Modern Premium Suite, Garden View (90sqm)

Modern Premium Suite, Garden View (90sqm) | Living area | Flat-screen TV

Modern Premium Suite, Garden View (90sqm)

Highlights

Yard
Separate dining area
Individually furnished
Individually decorated
Private hot tub
Air conditioning
Kitchen
Full-sized refrigerator/freezer
  • 81.4 sq m
  • Sleeps 3
  • 2 Double Beds

View all photos for Modern Premium Suite, Maisonette Type, Garden View (90sqm)

View from room

Modern Premium Suite, Maisonette Type, Garden View (90sqm)

Highlights

Yard
Separate dining area
Individually furnished
Individually decorated
Private hot tub
Air conditioning
Kitchen
Full-sized refrigerator/freezer
  • 90 sq m
  • Sleeps 3
  • 2 Double Beds and 2 Large Twin Futons

View all photos for Japanese Suite with Private Open-Air Bath, Garden View

In-room safe, free WiFi, bed sheets

Japanese Suite with Private Open-Air Bath, Garden View

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Separate bedroom
Rainfall showerhead
Toilet with electronic bidet
Private bathroom
Spring water bathtub
  • 33.88 sq m
  • Sleeps 3
  • 5 Twin Futons

View all photos for Japanese Suite with Private Open-Air Bath, River View

Japanese Suite with Private Open-Air Bath, River View | In-room safe, free WiFi, bed sheets

Japanese Suite with Private Open-Air Bath, River View

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Separate bedroom
Rainfall showerhead
Toilet with electronic bidet
Private bathroom
Spring water bathtub
  • River view
  • 50.41 sq m
  • Sleeps 3
  • 5 Twin Futons

View all photos for Japanese Room (12 tatami mats)

Japanese Room (12 tatami mats) | In-room safe, free WiFi, bed sheets

Japanese Room (12 tatami mats)

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Private bathroom
Toilet with electronic bidet
Deep soaking bathtub
Separate bathtub and shower
Hair dryer
  • 20 sq m
  • Sleeps 2
  • 4 Twin Futons

Japanese Room (12 tatami mats, 1F)

Highlights

Air conditioning
Flat-screen TV
Private bathroom
Toilet with electronic bidet
Hair dryer
Electric kettle
Free bottled water
In-room safe
  • 20 sq m
  • Sleeps 2
  • 2 Twin Futons

Japanese Room (12 tatami mats, 2F)

Highlights

Air conditioning
Flat-screen TV
Private bathroom
Toilet with electronic bidet
Hair dryer
Electric kettle
Free bottled water
In-room safe
  • 20 sq m
  • Sleeps 2
  • 2 Twin Futons

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About the neighborhood

Map
34 Susukinobanba-cho Saga-tenryuji, Ukyo-ku, Kyoto, Kyoto, 616-8385

What's nearby

  • Arashiyama Onsen - 1 min walk - 0.0 miles
  • Togetsukyo Bridge - 4 min walk - 0.3 miles
  • Arashiyama Monkey Park Iwatayama - 8 min walk - 0.5 miles
  • Arashiyama Bamboo Grove - 10 min walk - 0.5 miles
  • Bamboo Forest Street - 11 min walk - 0.6 miles

Getting around

  • Arashiyama Station - 4 min walk
  • Saga-Arashiyama Station - 11 min walk
  • Kansai Intl. Airport (KIX) - 104 min drive

Restaurants

  • ‪嵐山よしむら - ‬2 min walk
  • ‪Arabica Arashiyama - ‬2 min walk
  • ‪OBU CAFE - ‬4 min walk
  • ‪京翠嵐 - ‬4 min walk
  • ‪パンとエスプレッソと嵐山庭園 - ‬3 min walk

About this property

Arashiyama Benkei

Upscale ryokan near Arashiyama Bamboo Grove
At Arashiyama Benkei, you can look forward to an indoor mineral hot spring (onsen), a terrace, and a garden. Be sure to enjoy a meal at any of the 20 on-site restaurants. Stay connected with free in-room WiFi, and guests can find other amenities such as dry cleaning/laundry services.
Additional perks include:
  • Free self parking
  • Local cuisine breakfast (surcharge), a free area shuttle, and hot springs on site
  • An electric car charging station, free newspapers, and luggage storage
Room features
All guestrooms at Arashiyama Benkei feature perks such as air conditioning, in addition to amenities like free WiFi and safes.
Extra conveniences in all rooms include:
  • Toilets with electronic bidets, hair dryers, and toothbrushes and toothpaste
  • Electric kettles, heating, and daily housekeeping

Languages

Chinese (Mandarin), English, Japanese, Korean

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free area shuttle
  • Free train station pick-up and drop-off shuttle
  • Free self parking on site
  • Limited onsite parking

Food and drink

  • Daily local cuisine breakfast available 7:30 AM to 9:30 AM for a fee: JPY 3,300 for adults and JPY 3,300 for children
  • 20 restaurants

Things to do

  • Hot springs

Family friendly

  • Free area shuttle

Conveniences

  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Outdoors

  • Garden
  • On a river
  • On the boardwalk/promenade
  • Terrace

Spa

  • Hot springs
  • Public bath open from 6:00 AM - midnight
  • Public indoor mineral hot springs (onsen)
  • Public outdoor mineral hot springs (onsen)
  • Separate men/women areas in public bath
  • Yukata (Japanese robes)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Well-lit path to entrance

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Toilet with electronic bidet
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Electric kettle
  • Free bottled water

More

  • Air conditioning (climate-controlled)
  • Heating (climate-controlled)
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 7 PM
Late check-in subject to availability

Check-out

Check-out before 11:00 AM

Special check-in instructions

This property offers transfers from the train station; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
There is no front desk at this property
Guests must contact the property in advance for check-in instructions; access will be through a private entrance
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 7 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
All restaurants at the property require guests to pre-book breakfast service 1 day in advance, and pre-book dinner service 3 days in advance. Meal requests for guests without restaurant reservations cannot be accommodated.

Access methods

Private entrance

Pets

Pets not allowed

Children and extra beds

Children are welcome

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A city tax may be collected at the property. The city tax ranges from JPY 200-1,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A bathing tax, collected at the property, may be charged. The bathing tax applies to properties with hot springs and ranges from JPY 150-500 per person, per night based on local regulations. Please note that further exemptions may apply.

We have included all charges provided to us by the property.

Optional extras

  • Fee for local cuisine breakfast: approximately JPY 3300 for adults and JPY 3300 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Additional fees may apply to children for items such as extra bedding and meals.

We should mention

This property does not have elevators
Reservations are required for private bath/onsen; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Arashiyama Benkei
Arashiyama Benkei Inn
Arashiyama Benkei Inn Kyoto
Arashiyama Benkei Kyoto
Benkei Arashiyama
Arashiyama Benkei Hotel Kyoto
Benkei Inn
Arashiyama Benkei Kyoto
Arashiyama Benkei Ryokan
Arashiyama Benkei Ryokan Kyoto

Frequently asked questions

Is Arashiyama Benkei pet-friendly?

No, pets are not allowed at this property.

How much is parking at Arashiyama Benkei?

Self parking is free at this property.

What time is check-in at Arashiyama Benkei?

Check-in start time: 3:00 PM; Check-in end time: 7 PM. Late check-in is available during limited hours.

What time is check-out at Arashiyama Benkei?

Check-out is at 11:00 AM.

Where is Arashiyama Benkei located?

Located in Arashiyama, this ryokan is within a 10-minute walk of Arashiyama Onsen and Arashiyama Bamboo Grove. Tenryu-ji Temple and Togetsukyo Bridge are also within 5 minutes. Arashiyama Station is only a 4-minute walk and Randen-saga Station is 10 minutes.

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Arashiyama Benkei Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 140 out of 179 reviews
Rating 8 - Good. 32 out of 179 reviews
Rating 6 - Okay. 5 out of 179 reviews
Rating 4 - Poor. 2 out of 179 reviews
Rating 2 - Terrible. 0 out of 179 reviews

9.8/10

Cleanliness

9.8/10

Staff & service

9.8/10

Amenities

9.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
早朝嵐山で撮影があり利用しました。 食事の予約をしていませんでしたが、到着が20時と遅く相談したところおうどん二人分用意してくださいました。 貸し切り露天風呂にも入れて、サービスもよく、嵐山竹林にもすごく近いのでおすすめです！ 今度は2泊くらいしたいです。
Stayed 1 night in Mar 2020

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a fantastic traditional experience. Made me feel very comfortable experiencing traditional hospitality. Was able to take advantage of a private Onsen.
Stayed 1 night in Jan 2020

4/10 Poor

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Great disappointment

This was the most expensive stay in my trip to Arima Onsen, Kyoto and Osaka. Expectation was high. The start was good, the reception was nice, everything fine until the keiseki dinner. The first few courses were excellent. Then the quality if the following courses dropped. Waiting was long. We had ti sit for 20 minutes to have rice. Dessert was a joke, assorted fruits and ice cream had no traditional Japanese feeling. Not ended yet. When we returned to the room, the bed was not prepared as initially promised, to prepare while we had dinner. Next morning, no staff come to lead us to breakfast so we broke into a wrong room. A staff asked if he should remove our bed, and we said no need. When we returned to the room, the bed was removed. We have a feeling of privacy being intruded because we did mot prepare to let someone in. Overall is huge disappointment especially out of the high cost.
Stayed 1 night in Jan 2020

10/10 Excellent

hidemi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

京都なら嵐山

丁寧な対応と、一つ一つが十分に良いコンディションで食事を提供して頂きました。景色も素晴らしく、なぜ京都の嵐山が評価されるのか良くわかりました。
Stayed 1 night in Dec 2019

6/10 Okay

CS

Liked: Cleanliness, staff & service
Great location and views. Restaurant is incredible. Property is feeling a little aged, needs some serious refreshing. Concierge service was mixed.
Stayed 1 night in Dec 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was an older building which could have used some updating. All the same it was well maintained and the staff were phenomenal. We took the kaiseki dinner in the evening and it was IMMACULATE. Same goes for the Japanese style breakfast in the morning. I wasn’t allowed to use the public baths as I have visible tattoos but the private bath was adequate. They use a small amount of chlorine in the water which I wasn’t expecting but I suppose it makes sense. If you’re looking for a traditional style ryokan look no further. A lot of places tout themselves as “international” ryokans to foreigners and they’re just regular hotels with a bathtub - don’t be fooled. The high price is worth the night for the experience.
Stayed 1 night in Dec 2019

10/10 Excellent

ying

Liked: Staff & service, amenities, property conditions & facilities
Great location and friendly staff. The dinner and breakfast meal are delicious.
Stayed 1 night in Nov 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a beautifully and perfectly located property and the food was excellent too
Stayed 2 nights in Nov 2019

10/10 Excellent

Lyri, 東京

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
女将さんをはじめ、スタッフの皆さんが笑顔で丁寧に接してくださり、娘も私も大変寛げ満足しています。 桂川と向かいの山々を眺めながらの美味しい朝食は最高です。 また露天風呂から山の紅葉も見られ、素敵なひとときを過ごすことができました。
Stayed 1 night in Nov 2019

10/10 Excellent

Susan, Sacramento, CA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The nine course, two hour dinner in a private room was amazing! The location was exceptional as well—close to the bamboo forest, temples, and Monkey Park. A great coffee shop on the corner (ryokan only serves tea!) A fabulous experience. Highly recommend.
Stayed 1 night in Oct 2019

10/10 Excellent

Ms.Wang, Singapore

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were travelling with a 3 month old baby and appreciated the excellent service from the staff to accommodate our requests. Great location with scenic views from our room.
Stayed 1 night in Oct 2019

10/10 Excellent

WANJU

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

完美的蜜月

在辨慶的這個夜晚，是京都蜜月行最美好的一段~~~ 期待下次再度回到辨慶
Stayed 1 night in Oct 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service here was amazing. The fantastic staff make you feel welcome from the moment you step in the door and ensure you are well looked after throughout the stay. The onsen was great and kept in very good condition.
Stayed 1 night in Sep 2019

10/10 Excellent

Verified traveler

Stayed 2 nights in Sep 2019

10/10 Excellent

Kuan hsun

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

It was very wonderful for the quality of service

Overall, hotel was so good for my family to stay With. I would like to choice this hotel again:)
Stayed 2 nights in Sep 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2019

10/10 Excellent

Peichun

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
這是個很好的住宿經驗，早晩餐都很美味，此次住宿剛好遇上小孩生日，飯店人員很貼心的準備小禮物，細心程度好的沒話說。
Stayed 1 night in Sep 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente atención y servicio.
Stayed 1 night in Aug 2019

10/10 Excellent

Yeung

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful experience! Will come back again
Stayed 2 nights in Aug 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location! Great food! Great people! Great!
Stayed 2 nights in Aug 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing experience, traditional Japanese experience, beautiful view, hot spring in the room and staff is just great.
Stayed 1 night in Aug 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the Ryokan, loved the atmosphere, loved the ambience, loved the staff friendliness, loved the dinner menu - but will stay away from seafood for a while after this as we had an extensive seafood menu which was excellent, but we over-indulged
Stayed 1 night in Jul 2019

10/10 Excellent

NAEUN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

또 가고싶어요~~

가격때문에 망설였지만 어느곳보다 너무나 편안하고 근사했던곳이예요 한국직원분이 너무 친절해서 좋았구요 객실에 딸린 개인온천장은 너무나 천국같았어요 밖에 나무냄새가 너무나 좋더라구요~ 이불에 눕자마자 몸이 빨려들어가서 기절하고 잤네요 하루가 너무 짧았던...다시 갈 기회가 되면 또 가고싶네요~~
Stayed 1 night in Jun 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2019